Get ready to travel
To ask all about our Passes, reservations & more
Family Vacation in Brussels/Paris/Amsterdam
Family of five arriving in Brussels (by air) on Apr 8th and eventually heading up to Amsterdam on Apr 12th. While in Brussels we’d like to do a day-trip to Paris (only if we can use high speed Thalys) on the 10th and possibly Bruges on the 11th. Would it make sense to purchase Eurail for these three days of train travel?Is there a way to price out the Eurail passes with seat reservations for Paris on Thalys before purchasing the Eurail pass?Thanks in advance for the assistance!
One country pass Greece timetable
Hi,We are planning an interrail trip (one country pass Greece) during July. This is our route:Athens → Corinth → Patras → ThessalonikiThe only problem is that we can’t find the timetables for the trains during July 2023, does anyone know if this is normal and when we would be able to see this? Route suggestions are welcome.Thank youuu
Intercity falls out, next train has no first class…..
IC 312 Budapest-Graz was broken up in Szentgotthárd. Everyone who wanted to travel into Austria had not only to change, but also to wait for more than a hour, (instead ÖBB could have set-in a remplacement-train, but deceided it due to costs-reduction). But that’s not all, the regio-train stops much more often was ab Feldbach fully crouwded. So I’ve paid for the day without getting what I’ve paid. And Interrail refuses to give any compensation for, this is horrible. EURail Group shouldn’t handle with people who have paid more for extra comfort, should they? The next train should have been published in the teain-planner: RE 4721 Szentgotthárd-Graz Hbf (dep 13:04, Arrival at Graz: 14:53 has been published without time from Szentgohhárd (that name is weitten with Accent-aigu!). If someone looks at the EUrail-App, he/she thinks to wait untol 15:09 for the next train. Please add the times of the missing-trains of the line Graz-Fehring-Szentgotthárd, thank you.
Wrong Birth Year
I don’t know what happened but my birthyear is off by 1 year. I am already in my journey but plan to use my global pass in about 36hours. I am worried I might run into technical issues as I move from one country to another with this specific birth year detail.I have already sent a request from customer support but as I have searched in this community it would seem help is non existent. So many have the same problem and no one really has any good news from support.Is my journey screwed?
OBB nightjet schedule problems between Innsbruck and Hamburg
Hi,We are a family of four, planning to travel from northern Italy or western Austria to Stockholm at the end of June (with some stops on the way). I tried to book OBB nightjet from Innsbruck to Hamburg but their website indicated possible schedule changes for that time, and also said that schedule changes may appear with a very short notice. They also brought up a new cancellation rule which is way more strict that the usual nightjet rule (I know this because I have booked another nightjet for mid-June from Hamburg to Zurich). Do you have experience on similar situations, or better information on this situation? Does this mean minor changes like 30 minutes, or can it be hours, or really even cancellations of the whole connections? I would be grateful of all the help because the OBB customer service have not replied to my several calls.
Generally confused and afraid, some general questions
Hi dear travellers,I haven’t bought my pass yet (I’m looking to get the global pass), but I am a bit confused with how difficult it is to book trains and reserve seats and how reliable the trains are. So before I buy the pass I wanted to check:To book the tickets, do I have to search manually for trains on each company’s website and then book through there, or is there an easy hassle free way to book through the interrail app where you can book tickets and reserve seats all in one place? If manually, is this difficult to do? It seems a little overwhelming just from a first glance to coordinate the ticket and seats especially for night trains How reliable are the trains in Germany/Austria/Hungary/Chezch/Slovenia/Poland? Are they often late (i.e. should I always have a back up plan or always make sure connections are very far apart)? If a train is late and I miss the next connection, does it happen that you’re just stuck at the station in the middle of the night? Do I have to book very
Cannot book couchette on EuroNight train Prague - Frankfurt
Hi, I can see on DB website an overnight train (and when I click on further details it says EuroNight) from Prague to Frankfurt (18:26h EN40458), however when I proceed to book a seat, it doesn’t offer me the option to book a couchette, only the 4,50€ option for a seat. Do I have to book the couchette offline on the day or how does it work?Thank you!
E-Ticket trotz Fehlermeldung erhalten?
Hey,jetzt habe ich eine neue Frage. Ich habe um 10:14 eine Reservierung für die Strecke Neapel-Catania getätigt und um 10:19 eine Mail bekommen, dass die Bezahlung nicht verarbeitet werden konnte. Trotzdem habe ich um 10:20 die E Tickets für die Reservierung erhalten. Ist die jetzt gültig oder nicht?Danke!
OBB NightJet Reservations - tickets available but reservations are not?
Hello, I am trying to make a reservation for an OBB Nightjet Train from Basel SBB to Amsterdam Centraal with my eurail pass. On OBB’s site, the route is available if I click the option to purchase outright, but it is not available when I select a seat reservation only. I cannot find it on partner websites (eurail, b-europe) either… I am frustrated because I purchased the pass with the intention of using it to book some of these night trains. I can select the intercity train that I understand is connected for only a 3euro reservation, but I would prefer a couchette to sleep on my journey. Any guidance on how to work around? I have thought about purchasing the cheaper reservation and upgrading later, but I doubt that couchettes will be available day of. Any suggestions? Thanks in advance!
driver license proof of residence
Hi, I’m a Dutch student who is going to study next semester in Germany. I currently have a Dutch drivers license wich is a valid ID/proof of residence in the Netherlands. However perhaps it is better to transfer my drivers license to a German one. The question is: Would a German drivers license proof my residence in Germany (since it has the municipality who is issuing the license on it) instead of my Dutch ID card so I can get a global pass with as home country Germany?
Meals with first class Global Eurorail pass
Hi,I have a question regarding meals on euro trains. I am travelling from US to Interlaken in April this year with family. We are then travelling from Interlaken to Paris in eurorail train. I bought first class passes for my children and my husband. My question is if the departing time from Interlaken is at 12:15pm, do we get lunch served on the train? Will that be included in the first class pass or do we pay for it? Either way, I would like to be prepared for the train ride especially with kids. Any advise is greatly appreciated.thank you!
Can I reserve a seat without activation?
Hello, I bought it through Global Pass.I need to renew my passport, can I make a reservation for a seat on https://www.eurail.com/ ?If I activate the mobile pass, will the reservation information I purchased be transferred?I want to make a reservation quickly because I think I'm entering my passport number when I activate it, but I can't.I'm worried about whether I can renew my passport first, activate the pass, and reserve seats.
Why do my DB tickets not have a barcode/QR code on it?
Hi guys, I was organising all my tickets/seat reservations (I am a Eurail Global Pass holder), and noticed I have 3 reservations from DB don't have any barcode/QR code on it. They don’t seem to be the tickets, I only have booking receipts attached to the emails of my booking. In the My Tickets section of the DB Navigator App, there aren’t any where showing any code either apart from the booking reference number. So my question is, how would my tickets be scanned at the train station or on the train by the operators? Thank you :)
trajet pays de résidence
Bonjour, J’ai acheté le global pass 3 mois, comme je dois l’activer de suite avant la date d’anniversaire. Pour l’activer, je compte faire un aller retour à Paris - Londres du 1er avril au 3 avril. Est ce je peux utiliser à nouveau le pass par exemple au mois de mai pour faire Paris-Milan ?
Is the "Generate Pass Cover Number" thing legit?
https://www.interrail.eu/en/book-reservations#/generatePassCoverNumber I’m new here and i have to book a train trough Stockholm-Copenhagen. On the interrail site it says that for some reasons i cant book the reservation. Went to SJ and theres a lot of seats not taken for that train. But on SJ support it says you need a paper pass with a cover number to be able to book only the seats on SJ. I saw this generate pass cover number thing and i got a code, but im wondering if its legit and i can write it in and use it? Or if they will ask me about it on the train? I’m sorry if its a confusing question but i’ve had problems with interrail all day and is currently kind of stressed hahaha… thank you!
Can I cancel my 50%-Sale-Global-Pass?
Hi, I recently bought a Global Pass for two months in a sales action, where you could buy it for half the price. I want to cancel this Pass and went the usual way for cancellation but I could not get far. I can’t find any info on whether my “Sales”-Pass is refundable. Can you help me? Thanks, Jakob
What is considered an official residency document for Australia?
We are all Australian citizens and live in Australia but will be travelling on EU passports. I know we can buy a Eurail pass but it says we need to bring an official doc proving residency of Australia. What docuemntation does that include? A valid drivers license?
Not finding what you're looking for?
Don't be shy and let us know about your challenge.Ask your question here!
Already have an account? Login
Social LoginLog in with Facebook
Login to the community
No account yet? Create an account
Social LoginLog in with Facebook
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.