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8020 Topics

James Ewing
James EwingNew aboard
asked in Train connections & reservations

Night train from Istanbul to Sofia. I can't find the schedule.

Hello! This is my first post here as I will soon be in Istanbul and I’m wondering if anybody knows whether the night train from Halkali station is running to Sofia Bulgaria. The Interrail/Eurail website seems to imply that it does however I cannot find a schedule and I read a bloggers page that said it wasn’t running due to Covid (but the page hadn’t been updated in awhile). Thanks in advance!James

19
G
7 months ago
S
ssabineRight on track
asked in Train connections & reservations

Can't find journey to reserve in timetable

I have purchased a eurail pass, and am now trying to book seat reservations! However, the train time options coming up in my search in the app, are then not showing as options when I go to book seat reservations on the website!! Why is this?Thanks in advance!!

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Angelo
Railmaster
5 months ago
C
CampoRail rookie
asked in Train connections & reservations

"One of the legs of your journey could not be booked"

Hi I'm trying to book seat reservations for 6 people from Lausanne to Paris at 9:45am on 11 August. I get to the last stage of checkout and get a red error message saying 'one of the legs of your journey could not be booked. This is the only journey in my cart. I've tried many times and just keep getting the same error. I don't understand as the website says seats are available? I also get the same problem if I try to book the train from Geneva or a train from Lausanne at a different time on the same day.Can anyone help?Thanks   

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Railmaster
5 months ago
D
Full steam ahead
DavianFull steam ahead
asked in Train connections & reservations

Reservation: no more tickets from Krakow to Budapest?

My niece and I decided to travel through Europe this fall and created a really fun route. One of our plans was to take the night train from Krakow to Budapest on November 10th. To our surprise it seems to be sold out everywhere, is that true? They don’t specifically say that it’s sold out but I get an error every time I try to make a reservation. It says we should be able to book 60 days in advance.If we can’t take this train the rest of our whole route doesn’t work... On cd.cz I get: “No train can be reserved for the specified date/route – this may be due to operational restrictions (e.g. closure activity).” On Interrail.eu I get: “Prices unavailable”When trying to contact CD and the Polish Intercity all I got was a direction on where to book tickets in general. Hope someone can help us figure this out :) This is our first time using Interrail...

19
R
Railmaster
24 days ago
Angelo
Railmaster
AngeloRailmaster
asked in Eurail & Interrail Passes

Interrail/Eurail not valid in SNCF TER In South East France!!?!

Hi, on twitter today, someone has found out that in the PACA region (Region South East of France - like Nice. For trips between Paca and Occitanie (South West) is it valid.For more information please check on Twitter.@Nanja @Marion Can you please check if here is a mistake by the regions in France or can they say, Interrail/Eurail is not more valid? 

19
C
8 months ago
J
Keeps calm and carries on
JoaoPedroPortoKeeps calm and carries on
asked in Eurail & Interrail Passes

I bought the wrong pass and activated - Not EU citizen

Hello guys, I really need help, I'm Brazilian (I don't have EU citizenship)  and I bought the wrong pass. I bought an interrail pass instead a eurail pass and I already activated and I chose france by mistake thinking that this was the place I was. I am really desperate because I will stay the most time in france and I booked 2 trips and I tried to book the third and it's says that I can't because of inbount/outbond.  700 euros is too much and I can't afford to pay other trips here in france, I bought the card because it said it was unlimited. I entered my Brazilian passport number in the checkout. Please help me !! I already sent a message to customer service   

19
J
Keeps calm and carries on
10 months ago
B
bjcNew aboard
asked in Eurail & Interrail Passes

Does the Eurrail pass include the National Express railway in the UK?

Does the Eurrail pass include the National Express railway in the UK? I’m looking to travel from Basingstoke to London and this is one of the railway options, but I can't find it on the list provided.

18
N
Railmaster
4 months ago
John Kino
Keeps calm and carries on
John KinoKeeps calm and carries on
posted in Eurail & Interrail Passes

I want to buy a 6 day one country pass in Italy. Can I use it to go to Sicily as that is part of Italy?

Interrail site is the most frustrating site I have ever come across. totally unfriendly site to use. Nothing works properly,. so difficult to leave a message as every time I TRY IT SENDS ME TO ANOTHER QUESTION WHICH SOMEONE HAS POSTED WHICH IS COMPLETELY NO USE. THIS IS MY 5TH ATTEMPT SO HERE GOES. I really want to speak to real person but it seems to be impossible with Interrail - I hope their tickets work better, but judging from the reviews I have had, everyone is having issues. I have two question. First. Why on earth does Interrail not have a telephone system where you can call and get help? I have been trying since March to get help. Left message in the enquiry form. Have left message in Messenger which just goes to a Bot who cannot help. Have left a note to be called back, no one does. Its really disgraceful . Its put me of using Interail . RANT OVER now I need to ask a question, I hope someone can help. I want to buy a 6 day one country pass in Italy. My question is , can I use

18
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Railmaster
11 months ago
Ann Hall McGuffey
Ann Hall McGuffeyRail rookie
asked in Eurail & Interrail Passes

Pass cover number

I am trying to book seat reservations trains in France. I need pass cover numbers for myself and my husband to do this. How do I get a pass cover number for a digital Eurailpass? The trains are TGV 6074 Nice Ville to Marseilles St Charles and IC 4764 Marseilles St Charles to Toulouse Matabiau on May 6th.  

18
R
Railmaster
9 months ago
A
AndrewsRight on track
posted in Train connections & reservations

Making a Reservation on the Paris to Latour night train

My partner and I each have 4-days-in-a-month Interrail All-Europe passes.  We are planning a trip in December from London to Sevilla.   On the outward journey, we want to take the Paris-Latour Intercite de Nuit couchette service on Sunday December 5.  Using your website, I added all the various journeys to the Basket [London to Paris and returning; Barcelona to Sevila and returning; Barcelona to Paris on the homebound leg; plus the night sleeper service on the outward leg.] When I tried to proceed to Checkout, there was a message in red below the Paris-Latour leg of the journey, saying “Please find an alternative connection.” I tried again.  I also tried booking a 2nd class couchette instead of 1st class [the class of our Interrail passes].  But I got the same message. Please can you help me to book this service for myself and my partner.  

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Railmaster
1 year ago
Quinnlan Boser
Quinnlan BoserRight on track
asked in Train connections & reservations

Country of Issue Not Shown

Hi,I’m trying to book reservations for some trains later in the weekend, and I cannot continue because the site only lists EU countries as countries of issue for documents, even though I have my country of residence and currency set to Canada. How do I change this, or can I just lie?

18
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Railmaster
5 months ago
J
Jamie WachRight on track
asked in Train connections & reservations

1st class seat reservation with 2nd class pass?

I recently booked a reservation for Eurostar from Paris to London. I didn’t realize it was a 1st class reservation until I saw it on the ticket that it only valid for 1st class only. I actually did input my Eurail pass number in when booking, so I am not sure why it went through. There is no 2nd class ticket available to exchange. I am currently in Italy and not sure if the ticket office here can help since it is a different train operator. I was wondering if it is possible to pay the difference in price from 2nd to 1st class for reservation from b-europe. Anyone had the same experience? Should I call the customer service or I can just pay the difference at the Paris station? 

18
Y
Full steam ahead
2 months ago
Sean Cahalane
Sean CahalaneRight on track
asked in Eurail & Interrail Passes

Disconnect pass from app

I am currently travelling in Europe and I have used once day on my pass. However when I uninstalled and reinstalled the railplanner app, I could no longer add my mobile pass. This is a serious issue as I have already had to buy a full fare ticket. I am also travelling tomorrow morning and it looks like I will need to book a bus if the problem isn't sorted. I should note my app is fully up to date, on an android phone, and I've contacted customer support numerous times today. Does anyone have a possible solution, or a more direct route to customer service 

18
R
Railmaster
9 months ago
K
KwankwanNew aboard
asked in Train connections & reservations

Night train Amsterdam Zurich not visible in Eurail app

I have bought an online Eurrail pass and I’m travelling from Amsterdam to Zurich. On the Eurrail planner website I saw there is a direct train going from Amsterdam to Zurich (depart 20:28 and arrive 08:39) and it says that I can board that train and don’t need any reservations for it. However, somehow this train does not show up in my interrail app, so I cannot add this train to my trip. Does anyone have this same problem? Or know how I can still add this trajectory to my trip? Or does it mean that I cannot take that train? 

18
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10 months ago
T
Thomas14Right on track
asked in Train connections & reservations

Intercity Notte Italy reservations not available?

Italia Notte - reservations for our intended trip are open on trenitalia but not visible on Eurail? How long does it normally take for them to shownup on this site? ( we are looking to book 1 x 2 berth deluxe and 1 x 3 berth deluxe on thr Rome to Palermo 20:31 departure on 6 April 2023. )the special fares on Trenitalia are still more expensive in this case than the pass holder reservations at this point   thank you   

18
Y
Full steam ahead
2 months ago
M
MaëRight on track
asked in Train connections & reservations

Budapest-Bucarest-Sofia

Hi,I have a Interrail GlobalPass and am currently in Austria. I would like to book the Budapest-Bucharest night journey but on the Hungarian site, despite the addition of the pass, the fares are much higher than expected, perhaps they contain the seat + the ticket and I can't find a way to separate them. On the Romanian site, it is impossible to put a form of discount/pass in the entry data. Finally, on the OBB site, the ticket is indicated as not available. Do I have to wait until I'm at the station to take these tickets? I also want to book the Bucharest-Sofia but on neither site is it possible to select these departure and arrival points. How should I do ? Finally, on the Sofia Istanbul, I guess it is only possible to pick it up at the station. Is it possible to still get a seat by booking at the last minute ? Thank you in advance,

18
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3 months ago
Ana Raquel Ribeiro
Keeps calm and carries on
Ana Raquel RibeiroKeeps calm and carries on
asked in Train connections & reservations

Me and my friend do not have the same timetables in the app and all trains Poland show fully booked

I am going on interrail this summer with a friend and we have serious problems with reservations! First my friend and I do not have the same timetables in our app and then the reservations are impossible to make at any date in poland, they say that they are fully booked at any date or time.

18
A
Full steam ahead
8 months ago
M
Full steam ahead
MitriFull steam ahead
asked in Train connections & reservations

Booking Reservations for train France-Spain and Spain

Hey everyone, I know there’s been a lot of discussion going on about the seat reservation between France and Spain but I still struggle to make my reservation. As I am currently in Germany and planning to travel to Lyon and one day later (2.12.) from Lyon to Valencia, I cannot book this trip as indicated at a local spanish station. I tried via app - says ticket would arrive too late and cannot be booked therefore, also tried to send it to my hostel in Lyon and it would still not work. Then I tried at a local european station counter - they say they cannot book it either. I tried to call SNFC but the call is not going through. Has anybody another idea?Did anyone ever let a spanish friend buy a reservation locally and thenreceived it by email?How good are the chances to book the ticket the moment I arrive in the evening of 1st of december for the next day?I really hope someone can help. Thanks!Mirjam

18
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8 months ago
Tom van Ruiswijk
Tom van RuiswijkRail rookie
asked in Train connections & reservations

Mistake in train reservations

We made several reservations with the interrail tool. We indicated that we wanted second class seats (non-silence). The interrail system did make the reservations for us, however, most of them are in a silent compartment.This is not the biggest problem because two of our seats are actually business silenzio 1st class reservations. The order confirmation indicates we booked second class, but the actual reservations don't. I have contacted interrail two weeks ago but still don't have a reply.Does anybody have the same issue? How did they solve it?

18
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Railmaster
5 months ago
K
Kendra1105Right on track
asked in Eurail & Interrail Passes

Exchange second class pass for first class pass

Hi there,me and my boyfriend are travelling from Germany to England on August 12th and come back August 17th.I bought a second class global pass but there are no Eurostar seats available anymore. On the Eurostar website it shows that there are first class seats available still.Can I exchange my second class pass for a first class pass in order to book a first class reservation?Or do I need to get a refund for my current pass and then buy a first class pass.Any advice will be much appreciated.Thanks in advance!

18
Y
Full steam ahead
5 months ago
Rochelle Rice
Rochelle RiceRight on track
asked in Train connections & reservations

Seat reservations for multiple people

Can I reserve seats together for travelers who have both eurail and interrail mobile passes? Scenario:I am having issues when entering the pass cover number for the interrail traveler on traveler details (I am using order number which does not work).How do I obtain the pass cover number for the interrail mobile pass? I have seen several posts with this same issue but no good answer !Thanks.

17
Faye
1 year ago
R
Railmaster
rvdborgtRailmaster
posted in Eurail & Interrail Passes

Interrail mobile pass issues

I've been travelling quite a lot over the past few months, getting good value out of my 3-month continuous pass :)Finally I've now also caught up with the posts in the Interrail community, as some of you might have noticed. Additionally, I've been taking notes about things in the app that are not quite right or misleading and that's what this post is about. Some of the notes are already older, from a previous trip with a mobile flexi pass; I could not re-check all of them (I don't have a valid Interrail at this time) and they may have been fixed in the mean time.So here goes, in no particular order...The app said an internet connection is needed to activate a day on a flexi pass ("Add to pass" for the first journey of the day), although the phone had been online only half a day earlier. The mobile pass FAQ does not mention any other requirement than being online at least once every 3 days. If for certain actions an internet connection is needed, then please add that to the FAQ. Without

17
F
5 months ago
L
LdotRight on track
asked in Eurail & Interrail Passes

Pass cover number always incorrect

Hello all, I am trying to book reservations online which I really need to do soon but the interface always says“Your Pass cover number doesn't look right”I already tried out all numbers I could find on my paper pass and in the online reservation. Issuer is DB (CIV 1080), as it says on the pass. Could the issue maybe be that I did not purchase the pass myself but the travel department of my employer did it?

17
A
Railmaster
9 months ago
AlexA
Keeps calm and carries on
AlexAKeeps calm and carries on
asked in Train connections & reservations

Reservation in general

Hello together,we got a few general questions regarding the reservation-booking. We used the reservation booking tool from interrail but it shows us following message for bookings in denmark:“No results were found for this connection. Please try again or find an alternative booking method.”. If I click on the alternative booking method, there’s either a callcenter provided or it says I have to book it at the trainstation. Is any trainstation meant or the trainstation in denmark where we want to take the train from? Is the callcenter also working for every country or only for switzerland, because there’s written that its especially for switzerland.  Is it also working if we just book/buy the reservations short time before the departure or do we have the risk that there’s no space left?    We are looking forward hearing from you!Alex & Friends We are travelling from germany to norway.

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AlexA
Keeps calm and carries on
1 year ago
Angelo
Railmaster
AngeloRailmaster
asked in Train connections & reservations

Interrail valid on the new Frecciarossa services in/to France?

Hello, does someone know, if the Interrail/Eurail Pass will be valid on the new Frecciarossa services Milan-Turin-Lyon-Paris starting on Saturday? When yes, how much will the reservation cost? Thank You!

17
Y
Full steam ahead
2 months ago
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