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10580 Topics

5
5fingerRight on track
asked in Eurail & Interrail Passes

Child turning 12 with global pass

My eldest child will turn 12 next year and they have a child global pass (along with me having an adult global pass). We had hoped to start our travel before they turn 12 but unfortunately no longer can. However, we will have a spare day in our itinerary and could activate/start their pass before they turn 12, sacrificing that spare day and still complete our itinerary in the remaining days and duration of the global pass. Would that be possible even though we do not actually travel on the start day before they turn 12? e.g. we do not add a journey to that day in the app? And, if so, could we do this for the child alone or would an adult pass also need to be started on the same day?

22
A
Railly clever
9 months ago
S
soltaNew aboard
posted in Train connections & reservations

Trip from Paris to Barcelona

Hi! I want to travel from paris to barcelona and I am not sure whether I should be buying a one country pass or a global pass. One of the scheduled trains tells me that if I have a one country pass I need to buy the ticket separatelywhile the other scheduled time does not have any instruction whatsoeverI am a bit confused because the train travels across countries. I do not need a globa pass I am just taking this train

22
T
Full steam ahead
5 months ago
M
Keeps calm and carries on
Maureen CooneyKeeps calm and carries on
asked in Train connections & reservations

Can't find ticket La Spezia - Milano Centrale

First time user, and I am trying to book a seat reservation for La spezia - Milano Centrale on Sunday 14 May.  Can someone help?  Am I right in saying there are no train seat availability?.  if so, can someone suggest how i get from La spezia to Milano on this date.  I’m really concerned I can’t get out of La Spezia.  do buses run. -  

22
R
Railmaster
6 months ago
M
Marie HanoldRight on track
asked in Train connections & reservations

seat reservations Norway

Hi guys,I'm planning to travel from Karlstad (Sweden) to Oslo (Norway). The app tells me to buy seat reservations for both trains that I have to take. However I am unable to book the reservation for the train that enters Norway trough the interrail website. How do I make my reservation instead and is this an issue common in Norway?Thank you for your help in advance!Marie :)

22
N
Railmaster
1 year ago
A
Keeps calm and carries on
afishindcKeeps calm and carries on
asked in Train connections & reservations

NIghtjet booking options, Basel to Bremen?

HI!I am trying to book a Nightjet from Basel to Bremen and would like a cabin or two as traveling with 5 people. I am going through Eurail’s easy system, but it only shows me “2nd class — Pass - Berth 6 persons” or 2nd class seats as options. I believe there are different cabin types and wondered if anyone had any advice for me on how to find those and book the right one? Thanks much! 

22
A
Keeps calm and carries on
4 months ago
Ben Mitchell
Ben MitchellRight on track
asked in Train connections & reservations

Eurail seat reservation isn't working

I tried booking seat reservations from Paris to Amsterdam but it isn't working it keeps popping up with  Prices unavailable No price results were found. Pass holder reservations may be sold out for this connection, but there are other ways to check for available seats—more info below our timetable But this has been the same for all trains i have searched. doesn’t matter the country, filters, trains or times none are letting me book any seat reservations. 

22
BrendanDB
Full steam ahead
7 months ago
Angelo
Railmaster
AngeloRailmaster
posted in Train connections & reservations

DB-ÖBB Eurocity to Italy

Hey,Some users on Twitter but also here in the community have the problem that they do not get informed about the fee to use the DB-ÖBB Eurocity trains to/in Italy. The railplanner app gives some time ago the (wrong) information that you need a reservation, now it writes nothing. The problem now is that DB-ÖBB started to ask an additional fee if you pay the fee on the train.Would be possible to add a notice like please check the special conditions to use this train or something like this? Because how we know only with an Interrail/Eurail Global Pass and an Interrail/Eurail One Country Italy Pass you have to pay, with an Interrail/Eurail German Rail Pass not.  On the Railjet trains Venice-Vienna, there is the compulsory reservation notice, but like via Brenner there is only a compulsory fee needed. Here is the information wrong about the compulsory reservation also on the website. If I am not wrong, you get via Interrail Reservation system only the fee and not a reservation. On the Euro

22
Angelo
Railmaster
4 months ago
J
JonathanVRight on track
asked in Train connections & reservations

Think it is worth it to buy a Eurail pass for these travel plans?

Hi all, very glad to be part of this community!Spent some time looking for answers, and this was very helpful!A few things though that I would like help with.First though, some information about me/usFirst time Eurail users (to be confirmed if we buy one!) Mobile pass still not bought Whole family (including my elderly parents) will travel with us. The youngest of the group is 18 Here is our travel plans:From Montreal(Canada) to London(UK), arriving in London on Dec 17th 2022 (plane tickets already bought) From London to Amsterdam with Eurostar here. From Amsterdam to Hamburg on Dec 22nd From Hamburg to Stockholm on Dec 22nd too (night train with SJ, info here) From Stockholm to Copehhaguen on Dec 30th From Copenhaguen to Berlin on Jan 6th 2023 From Berlin to Frankfurt on Jan 13th 2023 From Frankfurt to Bruxels on Jan 15th 2023 Plane back to Canada on Jan 20th 2023 (plane tickets already bought) As you can see, it seems that 7 days of travel for a 1 month pass would work just fine, at

22
Y
Full steam ahead
8 months ago
N
Keeps calm and carries on
nomnomnomasaurusKeeps calm and carries on
asked in Train connections & reservations

Please help! Specific Route from Freiburg to Hamburg not showing in app

HI friends! I am brand new to the Eurail community and trying to book my first leg of my journey from Titisee > Freiburg > Hamburg > Copenhagen on 9/30 and arriving 10/1  I just called OBB directly to make a seat reservation from  as all the research I’ve done says that making a seat reservation through the app is not guaranteed and is more expensive (can someone clarify that as a side note?) I am buying a first class Eurail pass as this specific trip was required to reserve first class due to availability.  My problem is that the Eurail planner is now only showing a Nightjet Freiburg > Hamburg leg … this is exactly the same time as the Intercity train that I’m supposed to be on. I’d really like to avoid any fines and the OBB service agent told me that the Nightjet is COMPLETELY sold out so I’d have to take the intercity but the timetable is exactly the same… i’ll just have to be in a seat. She confirmed there were still seats in first class for Intercity 60400 at 21:58… I

22
N
Keeps calm and carries on
11 months ago
Katya LA
Katya LARight on track
asked in Train connections & reservations

Choosing the right train station in Paris, London, Brussels.

I am trying to make reservations for the pass I just bought. I’m noticing that there’s no direct trains from central Paris (Montparnasse) to central London (Waterloo or close to London Bridge). Will I need to book from Paris Du Nord (default) to London St Pancras (default) instead of the ones I mentioned above and from St Pancras to Brussels Midi instead of Brussels Central and then get a taxi? When I pick the station I actually want, it increases travel time by a lot more than a few minutes it would take to travel between those stations. Not sure what the best option is. thank you.

22
T
Full steam ahead
2 months ago
Elliott Duroux Croissant
Keeps calm and carries on
Elliott Duroux CroissantKeeps calm and carries on
asked in Train connections & reservations

seat reservation (trenitalia/ eurostar) with a physical interrail pass

Hey trying to book Seat reservations through italy and france so that my trip doesnt take 24 hours, but when giving the passwordet information, my physical pass cover number doesnt work. Help!!!

22
R
Railmaster
2 months ago
D
Dyck.skRail rookie
asked in Eurail & Interrail Passes

App appears offline, cannot access MyPass

Similar to another post without proper answer. My Eurail app keeps saying that "It looks like you are offline. Go online to see your passes", when I try to view my pass (QR code). The internet on my phone is working fine (both WiFi and mobile data). I have restarted the app, restarted my phone, disabled the app and enabled it, but still getting the same error when trying to access my pass. I have reached out to customer support with no answer. Can I get my mobile pass turned into a paper pass to end this nightmare? Any other suggestions? 

21
A
Railly clever
8 months ago
I
Isabel Wright-SmithRight on track
asked in Eurail & Interrail Passes

Interrail App is deleting journeys when I add them to My Pass

My App is completely stuffing up!!! Firstly, I am unable to view all my Saved Journey’s in My Trip. Sometimes I will save a journey, and then when I go to view it, it is not there!!Secondly, when I try to book a journey and add it to My Pass, it will add it initially, then later when I check it has completely disappeared!! I am using a Flexi Pass, and it is almost impossible to add 2 journeys to one travel day, as either one of the journey’s always keeps disappearing. This is very very frustrating as I don’t have a valid ticket for the trains I need to catch TOMORROW!!!! I need help ASAP, I will be unable to travel tomorrow if this is not fixed URGENTLY. 

21
R
Railmaster
1 year ago
G
GrosfamilieRight on track
asked in Train connections & reservations

ist es möglich zu prüfen ob an einem bestimmten Tag noch Plätze frei sind im TGV München - Paris bevor ich den Global Pass kaufe?

Ich möchte an einem bestimmten Tag von München nach Paris fahren mit dem TGV.  

21
M
Railmaster
1 month ago
O
orlalb03Rail rookie
asked in Train connections & reservations

Can't find train connections to book reservations (for summer)

Hey, I’m going inter railing for the first time this summer and seat reservations are becoming so confusing. I’m having 2 issues at the moment. I booked a train between Paris and Lyon and when trying to book reservations I can't find the specific train I booked but I need to buy a seat reservation why would this train not exist anymore? secondly I have another train booked between Lyon and nice, I can buy a seat reservation for one part of the journey but not the other and I can't buy it for any of the trains that day. is there still a way I can book this reservation not on the website as it won't let me or will I have to change my route,thanks in advance

21
A
Railly clever
6 months ago
jctermo
jctermoRight on track
asked in Eurail & Interrail Passes

urgent: wrong travel days

I sent a message almost 2 days ago to customer support with no answer.  My app is showing  that I have completed two travel days on April/25th and I have only one travel on that day.  I need the day I paid for for my last portion of the trip.Customer support is not giving a prompt service.

21
Felipe.iturrieta
1 year ago
Patrick Span
Patrick SpanNew aboard
asked in Train connections & reservations

Reservation not availabel Thalys & TGV

We are trying to make a reservation for the train from BRUXELLES-MIDI (Belgium) to PARIS NORD (France) THA 9340 - THALYSand PARIS MONTPARNASSE 1 ET 2 (France) to BORDEAUX ST JEAN (France) TGV 8590 - TGV INOUIin both trains is a reservation neededbut both trains give the option not availableHow come? What can we do te make a reservation? 

21
N
Railmaster
2 years ago
J
Full steam ahead
Jsmall1Full steam ahead
asked in Eurail & Interrail Passes

need help!! 4 day greek island pass

Booked one ferry, activated pass. Cancelled ferry and pass won’t deactivate so currently can’t get to next place till it’s sorted. Been emailing multiple people and no luck. How do I contact interrail????

21
E
Full steam ahead
1 year ago
Aaron Felcher
Aaron FelcherRail rookie
asked in Eurail & Interrail Passes

Pass Activation - will the 2 months period begin when I activate my pass, or only when I start my first travel day?

I have a 10 days within 2 months pass. Will that 2 month period begin when I activate my pass, or only when I start my first travel day? Thanks!

21
R
Railmaster
10 months ago
tmicheltracey
Keeps calm and carries on
tmicheltraceyKeeps calm and carries on
posted in Travelling by train

hesitant to buy a pass

I am from Australia and I am travelling through Europe for 6 weeks starting early June. I will travel by train. PAR - ZUR - APPENZEL - LUCERNE - INNSBRUK . FUSSEN - MUNICH. And later MUN - BUDAPEST. I have done a lot of searching on this community page but I don’t understand how I book my rail tickets and pay with the pass at all. Sorry, in my defense I’m 62 ! 

21
R
Railmaster
7 months ago
D
DratekNew aboard
asked in Train connections & reservations

Seat reservations in Italy (Regionale Veloce)

Hi,I’m planning to travel through Italy with Interrail pass during summer and I’m wondering if these “Regionale Veloce” trains require a compulsory reservation. According to the Interrail timetable (see the picture), it does require a reservation, but according to other sources, Regionale and Regionale Veloce trains doesn’t require a reservation. Another interesting fact is that it doesn’t provide the price of the reservation, so I’m really confused.Thank you for your answer.

21
A
1 year ago
M
Michael WongRail rookie
posted in Train connections & reservations

Reservation for Norway trains crushed?

Had booked tickets from Oslo to Bergen and instructed to do a reservation. But Eurail Web and apps shown all trains on all days in March 2023 soldout??!! Tested other cities reservation and none are available except out of Noway.

21
R
Railmaster
6 months ago
Marie-Louise
Marie-LouiseRight on track
asked in Eurail & Interrail Passes

Entered wrong Country of residence by mistake

My friend bought a mobile pass for me as a present, but entered the wrong country of residence by mistake.  I have asked customer service to change but they say it’s not possible.. but everywhere on this forum I see that people did manage to get the country changed.. what can I do? I am planning to travel in August so still some time left. I do not have the funds to by a new card myself.. 

21
R
Railmaster
1 year ago
Y
Full steam ahead
YorkieFull steam ahead
posted in Eurail & Interrail Passes

Why is Air/Rail not acceptable for Interrailers but OK for Eurailers?

I make no secret that I am a senior who only recently found Interrail. After a lifetime of travelling for both leisure and pleasure by air/road and cruising I am now a convert to using Interrail to create land cruises.Nor do I apologise for raising this conversation subject to a community that in general is phenomenally supportive and made my first Interrail trips a pleasure.I enjoy adding contributions to the community from the perspective of a “Hybrid” user i.e. one who sees real pleasure from blending air and rail elements in my travels, not least because I live in the UK and ferries are not my thing.Rail via LNER and Eurostar is OK but that always starts me in Belgium or France and costs in time, reservations and hotels. A cheap flight to Sicily or Poland etc allows me a much more satisfying experience than UK/France/Italy out and return by a similar routing,and allows me to extend my budget.I, along with one other member, are being routinely attacked as “frequent flyers” or simila

21
Y
Full steam ahead
9 months ago
A
Adena AstrowskyRight on track
asked in Train connections & reservations

Seat Reservations - each day is sold out. What are my options?

I bought a 4-day travel pass for my son and I. For each day of travel, it appears ALL trains are sold out. How is this possible and what are my options? Traveling between London, Paris, Amsterdam, and Edinburgh. Some people have said that although the website says seats are sold out, once I get to the train station, I should be able to book the seats. Is that true? Or should I be looking for alternative ways to travel between the countries?

21
R
Railmaster
1 year ago
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