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11704 Topics

J
Keeps calm and carries on
jameswanlessKeeps calm and carries on
asked in Train connections & reservations

Researched forums for answers, still a couple questions on reservations and supplements

Canadian couple will be traveling Europe by train with first class Global Passes already purchased, mid-May to mid-June 2023. I’ve scoured the forums and picked up the info I can, but am still just a bit confused as to the best way to make the reservations. We are new to this.I’ve used the rail planner app for initial research on the routes we’ll require reservations on, but my understanding is that it isn’t always accurate as to schedules and isn’t ideal for making the reservations through. I’m posting my trip schedule (and reservations needed as I understand it) below and would appreciate feedback on whether it appears correct and the best way to make the reservations I have to.I do understand that I need to generate a pass cover on the Eurail site to make reservations. Can I use one cover for all reservations for both my wife and me? Also, where needed, are supplements purchased with reservations?ItineraryAmsterdam to Brussels May 16th - no reservations/supplement Bruges day trip -

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T
Full steam ahead
1 year ago
B
Keeps calm and carries on
BigalKeeps calm and carries on
posted in Eurail & Interrail Passes

Ambiguous reservation system

I don't know if member's are aware, that if you book Amsterdam to London. Eurail have no direct trains, but you have to book 2 separate trains, one from Amsterdam to Brussels either IC or Thalys, change in Brussels and go through security, before boarding Eurostar.I got caught out by the website and finished up with a Brussels to London ticket. I have to now book at extra cost Amsterdam to Brussels with all the hassle of security in Brussels, and making sure my train arrives early enough. But I can't do this until 90 days before.I have tried to cancel or reschedule my trip through both Eurail and Eurostar to no avail, they just don't want to know.I reckon they take your money then abandon you.Be careful with booking on the Eurail website.

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R
Railmaster
1 year ago
Mahiya Chowdhury
Mahiya ChowdhuryNew aboard
asked in Eurail & Interrail Passes

Child passes not delivered. We want to have them added to our adult pass

Hello,I have contacted customer service for over 10 days now and I have not received a response. I will be travelling to Europe and using the pass next week, so I’m really worried about when they will help fix my issue.I bought 4 adult passes, 4 youth and 2 children but once I bought them the 2 children passes were not emailed to me and I just wanted to add the 2 child passes to one of the adult passes and receive help from customer service to fix this. I need this resolved as soon as possible, as we are travelling in a group and without the child passes I will not be able to take the 2 children with us on the train rides.Thank you,Mahiya

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PraNor
Keeps calm and carries on
1 year ago
R
Full steam ahead
RobsueFull steam ahead
asked in Train connections & reservations

Fine Tune my trip

Hi, I am planning our trip to Europe and need some guidance with booking times. I’ve purchased two Eurail passes and worked out, as best I can, the trips I need to make. Where there are many trains each day, I have chosen the one that is most likely to be suitable. What I am after is:a reality check – i.e. is there anything that’s obviously wrong or isn’t going to work Which trains do I need to book in advance, versus those I can reasonably leave till later Which ones should I link to my Eurail pass and which ones should I just pay separately. Any help would be appreciated13/4 Rome Accom to Roma Termini - main train station.13/4 Roma Termini - Firenze Santa Maria Novella 09:25 1h 36min High Speed Trains FR 9308 to Torino Porta Nuova 11:01 Firenze S.M.N. (170m to accommodation)13-17/4 Florence day trips to Bologna, Sienna & Pisa to be worked out later18/4 Firenze Santa Maria Novella (170m from accommodation) to Monterosso; Reservation required; cost 15 Euro; 07:34 – 10:17 2h 43m · 2

27
R
Full steam ahead
3 days ago
Rianne Rollema
Keeps calm and carries on
Rianne RollemaKeeps calm and carries on
posted in Train connections & reservations

Booking seat reservation TGV

How can I book a TGV seat reservation in july from Paris to Barcelona. I only see a Phone number and no website?

27
R
Railmaster
1 year ago
R
rebecaRight on track
asked in Train connections & reservations

Cannot book couchette on EuroNight train Prague - Frankfurt

Hi, I can see on DB website an overnight train (and when I click on further details it says EuroNight) from Prague to Frankfurt (18:26h EN40458), however when I proceed to book a seat, it doesn’t offer me the option to book a couchette, only the 4,50€ option for a seat. Do I have to book the couchette offline on the day or how does it work?Thank you! 

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seewulf
Railmaster
1 year ago
L
LoraRail rookie
posted in Train connections & reservations

Need help figuring out UK travel - Seat Reservations Required vs No Reservation

Hello! Newbie to rail travel and I’m trying to figure out how to get from point A to point B and when I need to book a reservation. I purchased a 5 day Eurail pass for myself and my daughter. I have read that it is possible to get around the UK without train reservations but I’m struggling with when I need to have a seat reservation and when I can use the Rail Planner app on the day of travel. I’m embarrassed to say that I’ve left it to last minute if I need to book a reservation because I see many options are not available now. This trip was fairly last minute to begin with so I’m trying to make it work! :-) I only booked my airfare less than 2 weeks ago!I have booked and paid for a seat reservation on Eurostar for the trip from Paris to London and back. So yay! I’ve got that arranged. No other train travel or hotels have been booked/reserved yet. When I search for train times, ALL the trains are “Not available from Eurail.com.” Both those requiring a seat reservation and those not re

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N
Full steam ahead
1 year ago
K
Keeps calm and carries on
Keyu ZhouKeeps calm and carries on
asked in Eurail & Interrail Passes

通票选择

我是中国护照，居住瑞士有居留卡。想购买10日全球通票。1 我是不是在eurail 和interrail eurial都可以选购？2 在 eurail 上购买是不是不受欧旅出入境的限制了？3 我的旅程出发地是瑞士。我的首次出境旅程(法国）,用票次数5日，剩余的5日票后续安排二次出境旅程或仅在瑞士境内旅游，我的通票是否可以这样去使用？请帮我做一个合理的选择。先表感谢 

26
R
Railmaster
4 months ago
F
FionRight on track
asked in Eurail & Interrail Passes

Pass expired

Hi, I have a problem  about my pass. The duration of my pass is from 23 December 2022 until 22 January 2023, but today is 02 January 2023 and it shows that my pass is expired so I can’t add any new travel day. Is there any way to fix this? I’ve contacted the customer service, but I didn’t get any reply yet and I am traveling today. Thank you.

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R
Railmaster
1 year ago
T
TulbaghRight on track
asked in Train connections & reservations

Bought on Myinterail.co.uk

I am having real difficulties booking reservations and have not got a clue why. I purchased my interrail pass via the uk site myinterail.co.uk. Recieved an e-mail confirming purchases with order number and pass number. Input these details into the rail planner app and thought I would be then start booking seat reservations. However, when I come to try and reserve the seats (which you can only do using the eurail site) I cannot see my pass. Any ideas what I am doing wrong? It is drive me insane and I have no response to an e-mail I have sent to both eurail and interrail. Thanks

26
A
Railly clever
1 year ago
M
Keeps calm and carries on
MalcolmAKKeeps calm and carries on
asked in Train connections & reservations

ticket reservations in spain

HiI am finding ticket reservations for trains in Spain to be challenging, Can anyone advise?I understand long distance/high speed trains in Spain need reservations. You must collect reservations within 72 hrs of booking, at a station in Spain. However these reservations are released to general public 24 hrs before departure and therefore you loose the reservation, if not collected 24 hrs before departure. I am also told there are no charges for reservationsMy first station is Barcelona and I want to go straight on to Madrid I cannot use a reservation because my arrival will be less than 24 hrs from departure.It appears the only solution is for me to go to the ticket office in Barcelona and show my Interail pass and hope there are seats that I can use to get to Madrid. Is this correct?Then if there are seats available I presume these are free with my Interrail pass- Is this also correct. If I am missing something please advise. Thanks Malcolm  

26
L
1 year ago
ndimare
Keeps calm and carries on
ndimareKeeps calm and carries on
asked in Eurail & Interrail Passes

NEED HELP with Global Pass use and Mobile App

Hello, I am completely new to Eurail.com, traveling on train through Europe and even more the the Mobile App Rail Planner. I am traveling with my wife and daughter from December 26th to January 06th (London - Paris - Chamonix - Milan - Venice - Florence), and I got the 7 days Global Pass through the website. I have been buying the different tickets for each route, so I already got them and even printed each of them. I see there is the Mobile App, which I already downloaded, and I have my account active. I saw today that our Passes are not yet Active. So, I proceeded and I activated mine, but then I do not see any of the tickets (for the Seat Reservations) that I have bought in the Mobile App, and I cannot find a way to add them there. I need to validate if I have to (must) use the Mobile App, or if I could just take my printed at home tickets (which have the barcode) and use those to board the trains? This is specifically for those where I need Seat Reservations, but what about those t

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A
Railly clever
1 year ago
S
Keeps calm and carries on
shrekrKeeps calm and carries on
asked in Train connections & reservations

Does the Global pass include EC-47 train from Geneva to Milan

 I have purchased a Eurail Global pass for 5 days in 1 month. I plan on taking EC-47 train from Geneva to Milan on June 18th, departure at 7:39am.I am trying to reserve seats on EC-47 but this train does not show up on Eurail seat reservation. Can someone please let me know if EC-47 is not covered by Eurail Global pass? or am I doing something wrong? Will very much appreciate your response.

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S
Keeps calm and carries on
10 months ago
R
Keeps calm and carries on
Richard MacphersonKeeps calm and carries on
asked in Eurail & Interrail Passes

additional charges paris to london

what are the additional charges for the eurostar 1 way Paris to London on the 2nd of Jan 2024 for our family of 2 adults and 2 students after I have purchased our global 7 days in 1 month pass ?

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T
Full steam ahead
6 months ago
J
JonathanVRight on track
asked in Train connections & reservations

Think it is worth it to buy a Eurail pass for these travel plans?

Hi all, very glad to be part of this community!Spent some time looking for answers, and this was very helpful!A few things though that I would like help with.First though, some information about me/usFirst time Eurail users (to be confirmed if we buy one!) Mobile pass still not bought Whole family (including my elderly parents) will travel with us. The youngest of the group is 18 Here is our travel plans:From Montreal(Canada) to London(UK), arriving in London on Dec 17th 2022 (plane tickets already bought) From London to Amsterdam with Eurostar here. From Amsterdam to Hamburg on Dec 22nd From Hamburg to Stockholm on Dec 22nd too (night train with SJ, info here) From Stockholm to Copehhaguen on Dec 30th From Copenhaguen to Berlin on Jan 6th 2023 From Berlin to Frankfurt on Jan 13th 2023 From Frankfurt to Bruxels on Jan 15th 2023 Plane back to Canada on Jan 20th 2023 (plane tickets already bought) As you can see, it seems that 7 days of travel for a 1 month pass would work just fine, at

25
B
3 months ago
Natalie Maria
Keeps calm and carries on
Natalie MariaKeeps calm and carries on
asked in Train connections & reservations

Missing e-tickets in reservation email

I received the confirmation email with the e-tickets for the journey except for one.  I have emailed Eurail and tried calling - no response.  How do I get a response from them?  This is very frustrating.  

25
C
1 year ago
Angelo
Railmaster
AngeloRailmaster
posted in Train connections & reservations

Good News for trips to Italy! Reservation bookable via ÖBB online.

Hey, I have good news for traveles to/in Italy. It is possible to book Interrail Reservations via ÖBB App or tickets.oebb.at (like Freccie 10€, IC 3€), without additional booking fee like via interrail.eu, eurail.eu or italiarail.com. I haven't try to book it yet but I can go till the paying site.Note: The reservation has to be printed on paper at home or collected at ÖBB Ticket Offices or ÖBB Ticket machines.

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R
Railmaster
1 year ago
Ana Talavera
Ana TalaveraRight on track
asked in Train connections & reservations

Cancel / refund my reservation Eurostar

Hi,I bought a global pass and did a reservation from Paris/FR > London/EN on the website Eurail on June 1st but I couldn't get the extension of my vacation to use it.That said, I need to get the refund or exchange of this seat reservation for another trip that I shall do at the end of the year.Is that possible?

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Rona Gray
Keeps calm and carries on
1 year ago
S
Keeps calm and carries on
stargazerKeeps calm and carries on
posted in Train connections & reservations

Check-in closing time for boarding the last Eurostar for the day.

Hello everybody!Newbie question regarding Eurostar from Paris to London…Planning on taking the last train from Paris Nord to London St Pancras (ES9063) departing at 21:13 hrs. My flight into Paris arrives approximately 18:00 hrs whch gives me only about 3 hours including customs, baggage collection & transport from CDG to Paris Nord. Can someone tell if that will be cutting it too close to catch the last train (ES9063)?Also, what is the check-in closing time for Eurostar? If it makes any difference, I am in France on an Indian passport; travelling on UK Tourist/Schengen Visa and a Global Eurail Pass. Thanks in advance for your time… 

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BrendanDB
Full steam ahead
1 year ago
Danielle Anne
Keeps calm and carries on
Danielle AnneKeeps calm and carries on
asked in Train connections & reservations

Seat reservations

I need some help. I have a first class pass for July and August. I am travelling to several countries and when I look at booking seat reservations, a lot are green and state ready to book - no seat reservation required. For the longer trips I would like to reserve a seat to be on the safe side even though it states it isn’t necessary. I have just discovered one train has said prices unavailable - pass holder reservations may be sold out. Does this mean even though we don’t need to book a seat and we are ready to board that there may be no seat available at all? I have been regularly checking so I can book at the earliest time possible. I don’t feel comfortable just winging it.

24
R
Railmaster
10 months ago
O
Keeps calm and carries on
oknKeeps calm and carries on
asked in Train connections & reservations

Desperately for Seat Reservation from London to Paris

Hi, our family of 3 need to travel from London to Paris on 6/12 and I have not been able to make seat reservation from both EURAIL nor b-EUROPE.com.  In EURAIL, I can’t find the available.  But I can find available time in b-EUROPE.com.  But when I enter the pass cover using the pass numbers in my global pass purchase confirmation email, it said my number is invalid.  Can someone helps me please!

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O
Keeps calm and carries on
1 year ago
J
Joe33472Rail rookie
asked in Train connections & reservations

Eurail pass and seat selection on Trenitalia

I’m wondering if there is any way to select specific seats using a Eurail pass on Trenitalia.  From everything I read online here, it’s not possible on Trenitalia’s website, Trenitalia Kiosks, Eurail, or even OBB.   My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned.  I’m wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests.   I’d prefer the one seat arrangements facing each other, but as long as we’re sitting together, that would be fine.  What I’m really hoping to prevent is being assigned in different cars or even in the same car not together.  Is there a way to see the assigned seats before finalizing a booking?  I’m fine with us sitting side-by-side, across from each other, window or aisle, etc.  Just don’t want us separated.   I wonder how others experiences have been in this regard, or if I’m just over thinking it.  

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BrendanDB
Full steam ahead
7 months ago
V
valentinbRight on track
asked in Eurail & Interrail Passes

Changing country of residence

My friend bought an interrail ticket for me but entered my country of origin rather than my country of residence. Now I would like to change it. I already contacted the customer service but they still did not reply, and I already see some of the trains I would like to take getting booked out. However, I read that customer service can only change the country of residence if the pass is not activated yet, so I dont want to book the trains already (as then I would have to pay reservation fees twice).  Is there a way to book trains already, to change country of residence yourself, or to speed up the process?  Happy about any tips! 

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R
Railmaster
1 year ago
C
Keeps calm and carries on
CaroleKeeps calm and carries on
posted in Train connections & reservations

BUDAPEST TO MILAN

Hi I want to travel from Budapest to Milan on 20th (or if necessary 21st) April but on checking obb website there's no seats on salzburg-milan night train on 20th. Is there another route I can use? I've booked a seat on a train from Saltzburg around 6am on 21st but no idea how to get there from Budapest! Thanks.  Carole  

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C
Keeps calm and carries on
1 year ago
KBT
KBTRight on track
asked in Eurail & Interrail Passes

Help for eurail

Hi All , very exited to visit Europe with my family ( 2 adult , 1 youth (17 years) , 1 kid (11 years) My itinerary (and question related to it is as follows : Land to switzeland on 9th June...rest for the day Next day visit to Titlis and mountains  Roam around Zurich in boats/train etc Leave for Paris on Lyria train on 12th June...rest day Visit Effiel tower and other places on 13th  14th meet friends/ family 15th fly back.I am thinking to buy 4 days Eurail Global Pass ...but have following doubts-      Does this pass covers ALL my Local train travel within Zurich ? I meant Travel to Zurich station to Edinburgh. I also plan to visit lucerne and some other areas ?\--   Does this cover local boat travels in ALL Trains in ALL zone. ​​​​​​​--   Does this cover local travels in Paris in ALL Trains in ALL zone ? . ​​​​​​​--  If yes , do I need to buy ticket in advance with this pass OR I can just show that in trains/boats ?--  My understanding is that this card will give me 25% discount for

23
T
Full steam ahead
1 year ago
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