Get ready to travel
To ask all about our Passes, reservations & more
Hello! Newbie to rail travel and I’m trying to figure out how to get from point A to point B and when I need to book a reservation. I purchased a 5 day Eurail pass for myself and my daughter. I have read that it is possible to get around the UK without train reservations but I’m struggling with when I need to have a seat reservation and when I can use the Rail Planner app on the day of travel. I’m embarrassed to say that I’ve left it to last minute if I need to book a reservation because I see many options are not available now. This trip was fairly last minute to begin with so I’m trying to make it work! :-) I only booked my airfare less than 2 weeks ago!I have booked and paid for a seat reservation on Eurostar for the trip from Paris to London and back. So yay! I’ve got that arranged. No other train travel or hotels have been booked/reserved yet. When I search for train times, ALL the trains are “Not available from Eurail.com.” Both those requiring a seat reservation and those not re
Hi, I have a problem about my pass. The duration of my pass is from 23 December 2022 until 22 January 2023, but today is 02 January 2023 and it shows that my pass is expired so I can’t add any new travel day. Is there any way to fix this? I’ve contacted the customer service, but I didn’t get any reply yet and I am traveling today. Thank you.
I am having real difficulties booking reservations and have not got a clue why. I purchased my interrail pass via the uk site myinterail.co.uk. Recieved an e-mail confirming purchases with order number and pass number. Input these details into the rail planner app and thought I would be then start booking seat reservations. However, when I come to try and reserve the seats (which you can only do using the eurail site) I cannot see my pass. Any ideas what I am doing wrong? It is drive me insane and I have no response to an e-mail I have sent to both eurail and interrail. Thanks
HiI am finding ticket reservations for trains in Spain to be challenging, Can anyone advise?I understand long distance/high speed trains in Spain need reservations. You must collect reservations within 72 hrs of booking, at a station in Spain. However these reservations are released to general public 24 hrs before departure and therefore you loose the reservation, if not collected 24 hrs before departure. I am also told there are no charges for reservationsMy first station is Barcelona and I want to go straight on to Madrid I cannot use a reservation because my arrival will be less than 24 hrs from departure.It appears the only solution is for me to go to the ticket office in Barcelona and show my Interail pass and hope there are seats that I can use to get to Madrid. Is this correct?Then if there are seats available I presume these are free with my Interrail pass- Is this also correct. If I am missing something please advise. Thanks Malcolm
Hello, I am completely new to Eurail.com, traveling on train through Europe and even more the the Mobile App Rail Planner. I am traveling with my wife and daughter from December 26th to January 06th (London - Paris - Chamonix - Milan - Venice - Florence), and I got the 7 days Global Pass through the website. I have been buying the different tickets for each route, so I already got them and even printed each of them. I see there is the Mobile App, which I already downloaded, and I have my account active. I saw today that our Passes are not yet Active. So, I proceeded and I activated mine, but then I do not see any of the tickets (for the Seat Reservations) that I have bought in the Mobile App, and I cannot find a way to add them there. I need to validate if I have to (must) use the Mobile App, or if I could just take my printed at home tickets (which have the barcode) and use those to board the trains? This is specifically for those where I need Seat Reservations, but what about those t
I have purchased a Eurail Global pass for 5 days in 1 month. I plan on taking EC-47 train from Geneva to Milan on June 18th, departure at 7:39am.I am trying to reserve seats on EC-47 but this train does not show up on Eurail seat reservation. Can someone please let me know if EC-47 is not covered by Eurail Global pass? or am I doing something wrong? Will very much appreciate your response.
Hey, I have good news for traveles to/in Italy. It is possible to book Interrail Reservations via ÖBB App or tickets.oebb.at (like Freccie 10€, IC 3€), without additional booking fee like via interrail.eu, eurail.eu or italiarail.com. I haven't try to book it yet but I can go till the paying site.Note: The reservation has to be printed on paper at home or collected at ÖBB Ticket Offices or ÖBB Ticket machines.
Hi,I bought a global pass and did a reservation from Paris/FR > London/EN on the website Eurail on June 1st but I couldn't get the extension of my vacation to use it.That said, I need to get the refund or exchange of this seat reservation for another trip that I shall do at the end of the year.Is that possible?
Hello everybody!Newbie question regarding Eurostar from Paris to London…Planning on taking the last train from Paris Nord to London St Pancras (ES9063) departing at 21:13 hrs. My flight into Paris arrives approximately 18:00 hrs whch gives me only about 3 hours including customs, baggage collection & transport from CDG to Paris Nord. Can someone tell if that will be cutting it too close to catch the last train (ES9063)?Also, what is the check-in closing time for Eurostar? If it makes any difference, I am in France on an Indian passport; travelling on UK Tourist/Schengen Visa and a Global Eurail Pass. Thanks in advance for your time…
I need some help. I have a first class pass for July and August. I am travelling to several countries and when I look at booking seat reservations, a lot are green and state ready to book - no seat reservation required. For the longer trips I would like to reserve a seat to be on the safe side even though it states it isn’t necessary. I have just discovered one train has said prices unavailable - pass holder reservations may be sold out. Does this mean even though we don’t need to book a seat and we are ready to board that there may be no seat available at all? I have been regularly checking so I can book at the earliest time possible. I don’t feel comfortable just winging it.
Hi, our family of 3 need to travel from London to Paris on 6/12 and I have not been able to make seat reservation from both EURAIL nor b-EUROPE.com. In EURAIL, I can’t find the available. But I can find available time in b-EUROPE.com. But when I enter the pass cover using the pass numbers in my global pass purchase confirmation email, it said my number is invalid. Can someone helps me please!
I’m wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. From everything I read online here, it’s not possible on Trenitalia’s website, Trenitalia Kiosks, Eurail, or even OBB. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. I’m wondering if we go to a Trenitalia agent at a station if they have flexibility of accommodating requests. I’d prefer the one seat arrangements facing each other, but as long as we’re sitting together, that would be fine. What I’m really hoping to prevent is being assigned in different cars or even in the same car not together. Is there a way to see the assigned seats before finalizing a booking? I’m fine with us sitting side-by-side, across from each other, window or aisle, etc. Just don’t want us separated. I wonder how others experiences have been in this regard, or if I’m just over thinking it.
My friend bought an interrail ticket for me but entered my country of origin rather than my country of residence. Now I would like to change it. I already contacted the customer service but they still did not reply, and I already see some of the trains I would like to take getting booked out. However, I read that customer service can only change the country of residence if the pass is not activated yet, so I dont want to book the trains already (as then I would have to pay reservation fees twice). Is there a way to book trains already, to change country of residence yourself, or to speed up the process? Happy about any tips!
Hi all, Urgent request here. We were due to depart for Paris Gare de Lyon this coming Monday 22nd of May, but I just received an email from SNCF stating that our train had been cancelled due to a local rail strike. Email is as follows:'Your train 9704 on 22/05 to PARIS GARE DE LYON is cancelled due to a local rail strike.We advise you to contact your travel agent or your original selling point for the terms and conditions for exchanges and refunds before departure.Find out details about how our services are running and be informed on any disruption on your journey on:- SNCF.com. website under the timetables and live traffic updates section- By calling 00 33 1 84 94 36 35 (cost of international call + fees of your phone operator) or at your original selling point.' Our train was due to depart Monday 22nd from Barcelona Sants to Paris Gare de Lyon at 14:32. I have checked the SNCF website and I think there may be trains running, but I'm not so sure (looks like just basic trains with all
Hi Eurail Community, I am excited for my first time Europe Trip and trying do research as much as I can. I am new to Eurail and thinking to get 5 pass in month. What do you think about my trip? is it enough ? what would be extra expensis over the pass? what should I be careful? tips for cheaper option?-20th London - Paris-20th - 23th Paris-23th Paris - Zurich-23th - 25th Zurich25th Zurich to Bernina express( taking reginal trains for cheap option) tirano to Milan25th - 26th Milan26th Milan - Venice26th -27th Venice( we were thinking night train from Venice to Budepest but we ran out dates so happy to explore somewhere close to Venice or Milan:))Thanks for in advance. Hope its clear and open to any sugestions.
Hi, I’m Shobhana from INDIA. We are group of 9 (5adults+4 children) planning a trip in May. can anyone let me know what I could cover with Eurorail global pass? are we allowed to board Switzerland trains too ( Interlaken to Mt Titles and Jungfraujoch) Thanks in advance
Hi I want to travel from Budapest to Milan on 20th (or if necessary 21st) April but on checking obb website there's no seats on salzburg-milan night train on 20th. Is there another route I can use? I've booked a seat on a train from Saltzburg around 6am on 21st but no idea how to get there from Budapest! Thanks. Carole
Hi,I am new and finding this all very complicated, honestly wishing I had never bought the pass.I have a mobile global first class pass and planning to travel next week.I have read loads of previous questions and have been searching trips, adding them to My Trip and then to My Pass to show tickets.Really appreciate some help to my questions-1) I have read that although I have a ticket, it doesn’t guarantee a seat on the train, for trips with no reservations needed, do I now have to find out the train company and see if I can make reservations?2) My pass shows a bar code for the day with several trips, does that ticket/bar code cover every trip for the day?3) Do all trains have first class carriages? Trips without reservations, do I just look for seats in first class and if none available, go to 2nd class?4) Some trips have a very short transfer to change trains, is there a way of finding out platform numbers before arriving so I don’t miss the train?I am so confused and with only havin
I am travelling tomorrow morning in Italy . It is now 23.00hrs on Wed 29 March. I cannot add tomorrow’s journey to My Pass. It just does not appear. I have checked the train timetable , cleared the cache , re-installed the app but my journey is not showing . The Pass has been working great for the last 7 days. This is the first time I cannot add a journey. Does anybody have any ideas ? Thanks . M
Hi All , very exited to visit Europe with my family ( 2 adult , 1 youth (17 years) , 1 kid (11 years) My itinerary (and question related to it is as follows : Land to switzeland on 9th June...rest for the day Next day visit to Titlis and mountains Roam around Zurich in boats/train etc Leave for Paris on Lyria train on 12th June...rest day Visit Effiel tower and other places on 13th 14th meet friends/ family 15th fly back.I am thinking to buy 4 days Eurail Global Pass ...but have following doubts- Does this pass covers ALL my Local train travel within Zurich ? I meant Travel to Zurich station to Edinburgh. I also plan to visit lucerne and some other areas ?\-- Does this cover local boat travels in ALL Trains in ALL zone. -- Does this cover local travels in Paris in ALL Trains in ALL zone ? . -- If yes , do I need to buy ticket in advance with this pass OR I can just show that in trains/boats ?-- My understanding is that this card will give me 25% discount for
Hello! I'd like make reservations for my friends with mobile Pass (InterRail Global Pass) for trains in Italy. I added them to trip in my account, but I can't find Issuer (CIV) and Pass Cover Number on their tickets. Without them I can't make reservations. Where can I find them? Or how can I make reservations with mobile Pass? Moderator note: similar topic
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.