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stelioNew aboard

asked in Train connections & reservations

Gh35214Keeps calm and carries on

asked in Train connections & reservations

Glacier Express identification in rail planner app

In the mobile app planner I searched for trains between St. Moritz and Zermatt Switzerland. Several are listed but the Glacier Express is not identified by name. How can I differentiate the Glacier Express from others on this route? thanks

2 years ago

sam_ir_aRail rookie

asked in Train connections & reservations

Reservierung von (Nacht)Zügen

Hallo :))Wir sind gerade dabei unsere Interrailreise fertig zu planen und verstehen nun nicht ganz wie wir Reservationen machen können. Auf den Internetseiten der Bahngesellschaften konnten wir nicht nur die Reservierung buchen und mit der Interrail-app waren wir überfordert. Hat jemand einen Tipp für uns? In der Interrailapp werden auch nicht alle Verbindungen angezeigt, ich habe irgendwo gelesen, dass man die fehlenden Verbindungen selbst hinzufügen kann… weiss jemand wie? Herzlichen Dank!!

2 years ago

MarcoNew aboard

asked in Eurail & Interrail Passes

Combine the interrail pass with a flight

Hi, I’m planning my trip through Europe e and I hope you could help me with some doubts I have.I will go from Italy to Monaco and then to Berlin. After this I would like to move to the Iberian Peninsula. I would like to use a flight to get from Berlin to Barcelona and then use the rest of my pass over there.However I cannot understand if this would create problems in the travel plan in the Rail planner app (I will use an online pass), considering that there would be a "gap" in the journey.Would someone who has not exclusively used the pass to get around during their trip be able to help me with this?Thanks

2 years ago

Étienne JuloNew aboard

asked in Train connections & reservations

No trains Goteborg- Oslo

Hello, me and my girlfriend bought global interrail pass since we plan to go to norway on august. We have allready plan severals stop to differents cities in Europe but when we search on the app a train to go from Göteborg in Sweden to Oslo in Norway on the 13 or 14 of august, it say that there is no trains, so we would like to know if there anythings wrong on this line. Thank you

2 years ago

KlakeRight on track

asked in Eurail & Interrail Passes

Mostrar ticket en App

Hola a todos!Estoy comenzando mi viaje con un pase global y al subir a mi primer tren (Budapest - Praga) no lograron leer el código QR que me arrojó la app de interrail.1. Existe otra manera de que puedan verificar mi ticket? (esta vez nos dejaron subir, pero tengo miedo de que tengamos problemas en otros lugares ya que nuestro viaje es por 3 meses)2. Cuándo me aparecerá el ticket del próximo tren que tomaré? (aún me muestra el ticket del tren que ya tomé) Gracias de antemano!

2 years ago

Joep TimmerNew aboard

asked in Eurail & Interrail Passes

Cancelling

Can I cancel my Pass if new limitations are set because of covid-19?Can I get my money back then?

2 years ago

seewulfRailmaster

posted in Train connections & reservations

Reservation Split -Budapest

Hi iam struggeling to reserve/book the Nighttrain Split - Budapest.I tried it with both Croatian Rail (can´t prebook just when iam there :/ :)Hungarian Rail (Mav) it´s possible but must be collected at a International Ticket desk in Hungary.German Rail and Austrian Rail can´t find this train in their timetables and booking systems.Maybe one of you have a solution how to get tickets/reservation for this train in advance.My backup the Travelagency Wasteels In Budapest stopped to exist.

2 years ago

Nicky Sahti-ToonenNew aboard

asked in Eurail & Interrail Passes

Which trains to use in Italy

Hello! In the coming weeks, me and my husband will be travelling Italy via public transport. We are looking to buy an Interrail pass, but are confused as to which trains we will be allowed to take with this pass. Are we only allowed to take the trains operated by Trenitalia, or also local trains operated by Ente Autonomo Volturno, for example? We would love to know soon, as we will be travelling tomorrow. We thank you for your help in advance!

2 years ago

Shannon KunzNew aboard

posted in Train connections & reservations

TGV Seat Reservation France - Spain

Hi,I‘m starting my interrail journey next week from Germany. For the TGV between France and Spain you only get a paper ticket by Mail for the seat reservations. But it would take too long for the Mail to arrive. Is it possible to book a seat reservation for these trains in a German or French train station?

2 years ago

Susan Hurley-GlowaRail rookie

asked in Eurail & Interrail Passes

Many problems with the Rail Planner App!

We bought First Class flexible mobile pass with 7 days of travel within a month. Many things are going wrong with trying to use the Rail Planner app. I can seek out a route, add it to trips as a journey, but when I try to connect it to a travel day in my Pass, iI can’t connect the trips to the mobile pass. And when I try to connect a journey, it only gives me the option of a paper pass. Other weird things are going wrong, too. I activated the pass on the first day of desired travel, but it won’t let me add the journey to the first day, and counts that first trip as using two travel days, even though I have repeatedly erased the trip and started from scatch again! I have wasted hours already trying to get the app to work. We were able to make a reservation for a high speed train (paying extra), and did it through Eurail, but it isn’t added to our passes as a travel day and I can’t figure out how to do it. We travel soon, and I really wish I had a paper Eurail pass instead of this

2 years ago

paulapulbereNew aboard

asked in Eurail & Interrail Passes

Mobile pass not showing in the Rail Planner app

Hi, I’ve introduced my mobile Pass in the Rail Planner app and added all my trips to it a few days ago, but it doesn’t show everytime I open my app.I tried reintroducing my mobile pass code and it says I already have my pass on my phone even tho it doesn’t show it.My trip starts tomorrow and I am afraid my pass won’t show and I won’t be able to get on the trains or show it to controller when I have to.Does anyone else have this issue or knows how to fix it?(my app is updated)

2 years ago

TobiNew aboard

asked in Eurail & Interrail Passes

Train Companies in Sweden (Validity)

Hi,Interrail also valid with the following companies in Sweden:TAGAB, Kustpilen, Öresundtag, Krösatagen Thanks for answers in advance!Tobias

2 years ago

Shadya AbdallaNew aboard

asked in Eurail & Interrail Passes

Greek Islands: validity pass not availble on Interrail

Hello, I wanted to choose my validity pass in the Interrail website (which is 6 days within a month), but this option is not availablle. The closest options are 5 & 7 days within a month and 6 days within 2 months. What should I choose? Will it be a problem if I choose the wrong validity ?

2 years ago

SvenEngin-ius

asked in Eurail & Interrail Passes

Problemen met mobiele pas

@Nanja Hallo,Ik lees heel veel over problemen met de mobiele pas.Graag wil ik je dan ook vragen of jullie een actie doen waardoor je je mobiele pas kan omruilen, GRATIS, voor een papieren pas? Het kan toch niet de bedoeling zijn dat je stress moet hebben bij het gebruik van jullie mobiele pas ?

2 years ago

RobinHoodRight on track

asked in Train connections & reservations

Unable to make reservations for a group

I want to make a reservation for some connections (specifically TGV in France) in about a month for myself and some friends. However I seem to be unable to do so.I can make a reservation for only myself, but as soon as more than one person is part of the trip it shows “NOT AVAILABLE” for every single connection (even though before it said that there are still many seats available). This is the case both for reservations for TGVs in France as well as high speed trains in Italy (which I tried as a test).Does anyone know what the problem is or - even better - how to circumvent this?

2 years ago

Alizee MailleKeeps calm and carries on

posted in Train connections & reservations

Trains from la spezia to rome

Hello, what it’s better to make la spezia-Rome ? take a regional train, or take a fast train and pay 12€ reservation? There are some trains without reservation for this destination? Because when I go on railplanner there are some trains without price, so it’s that trains with or without reservation ?

2 years ago

Malinw97Rail rookie

asked in Train connections & reservations

Reservation for friends "not available"

Hi everyone, i need some help with reservations for me and a friend for trains in Norway, I added my friends to my trip with their Mail and their order number. We all have the mobile pass, however when I want to make a reservation, the prices are unavailable. Since we have a really long trip we would like to sit together.I have already contacted customer service via Facebook and the email address has not yet received a response.Thank you for you help!

2 years ago

juan_boscRail rookie

asked in Train connections & reservations

Replacement service not within my travel day limit

Greetings!I’ve planned an interrail trip around Europe this summer with the Global Pass 4 days in a month. For the last “train” day I booked the route Wien HBF to Roma Termini by the Nightjet train. However, a few days ago I checked the ÖBB website and I learned that due to works in Italy, the nightjet’s passengers to Roma will have to do a transfer in Bologna to the Frecciarossa 1000. The ÖBB explanation says:Dear Passengers,We very much regret to inform you.If you are planning to travel to/from Florence or Rome, on the days given on the back side of this information then unfortunately you will need to interrupt enjoyment of your journey in the Nightjet in Italy and transfer to Trenitalia replacement trains. [...]You will find the train numbers and the details of the travel and transfer times in the summary on the reverse side. The waiting times on transfer are short. Your tickets for the Nightjet are of coursevalid on the replacement trains. Regrettably, only seating places are avail

2 years ago

Laura7New aboard

asked in Train connections & reservations

Reservation Barcelona - Nice won't arrive on time

Hey! I tried to book a reservation from Barcelona to Nice. Interrail Website says it would take a week to ship, but now the estimated time of arrival would be August. 4 weeks instead of 1 :( I am starting my trip in the End of July.What to do now? Where can I get the reservation on time? Thanks!

2 years ago

Lauren RoweNew aboard

asked in Train connections & reservations

Ravenna to Bologna with Romagna line

Hello everyone, I’ve been doing some research on potentially getting an Italy rail pass for a trip this summer. However, I’m having trouble finding a trip from Ravenna to Bologna on the Eurorail site. I can find trains for that leg on other sites. Romagna runs that trip and they seem to be a private train company. Does anyone know if they are covered in the rail pass or would I have to buy a separate ticket? Thanks in advance.

2 years ago

Aurélie MonginNew aboard

asked in Train connections & reservations

Missing e-ticket reservation Lausanne --> Paris

this morning I reserved a seat in a train Lausanne --> Paris, I received by mail a confirmation of payment, but I have no ticket with the indicated seat. I contacted the assistance but no answer. I don't know how to handle the situation :/

2 years ago

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