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11818 Topics

Joep Timmer
Joep TimmerNew aboard
asked in Eurail & Interrail Passes

Cancelling

Can I cancel my Pass if new limitations are set because of covid-19?Can I get my money back then? 

2
N
Railmaster
2 years ago
seewulf
Railmaster
seewulfRailmaster
posted in Train connections & reservations

Reservation Split -Budapest

Hi iam struggeling to reserve/book the Nighttrain Split - Budapest.I tried it with both Croatian Rail (can´t prebook just when iam there :/  :)Hungarian Rail (Mav) it´s possible but must be collected at a International Ticket desk in Hungary.German Rail and Austrian Rail can´t find this train in their timetables and booking systems.Maybe one of you have a solution how to get tickets/reservation for this train in advance.My backup the Travelagency Wasteels In Budapest stopped to exist.

2
seewulf
Railmaster
2 years ago
Nicky Sahti-Toonen
Nicky Sahti-ToonenNew aboard
asked in Eurail & Interrail Passes

Which trains to use in Italy

Hello! In the coming weeks, me and my husband will be travelling Italy via public transport. We are looking to buy an Interrail pass, but are confused as to which trains we will be allowed to take with this pass. Are we only allowed to take the trains operated by Trenitalia, or also local trains operated by Ente Autonomo Volturno, for example? We would love to know soon, as we will be travelling tomorrow. We thank you for your help in advance!

2
N
Railmaster
2 years ago
Shannon Kunz
Shannon KunzNew aboard
posted in Train connections & reservations

TGV Seat Reservation France - Spain

Hi,I‘m starting my interrail journey next week from Germany. For the TGV between France and Spain you only get a paper ticket by Mail for the seat reservations. But it would take too long for the Mail to arrive. Is it possible to book a seat reservation for these trains in a German or French train station? 

4
N
Railmaster
2 years ago
Susan Hurley-Glowa
Susan Hurley-GlowaRail rookie
asked in Eurail & Interrail Passes

Many problems with the Rail Planner App!

We bought First Class flexible mobile pass with 7 days of travel within a month.  Many things are going wrong with trying to use the Rail Planner app. I can seek out a route, add it to trips as a journey, but when I try to connect it to a travel day in my Pass, iI can’t connect the trips to the mobile pass. And when I try to connect a journey, it only gives me the option of a paper pass.  Other weird things are going wrong, too.  I activated the pass on the first day of desired travel, but it won’t let me add the journey to the first day, and counts that first trip as using two travel days, even though I have repeatedly erased the trip and started from scatch again!  I have wasted hours already trying to get the app to work.  We were able to make a reservation for a high speed train (paying extra), and did it through Eurail, but it isn’t added to our passes as a travel day and I can’t figure out how to do it.  We travel soon, and I really wish I had a paper Eurail pass instead of this

1
N
Railmaster
2 years ago
P
paulapulbereNew aboard
asked in Eurail & Interrail Passes

Mobile pass not showing in the Rail Planner app

Hi, I’ve introduced my mobile Pass in the Rail Planner app and added all my trips to it a few days ago, but it doesn’t show everytime I open my app.I tried reintroducing my mobile pass code and it says I already have my pass on my phone even tho it doesn’t show it.My trip starts tomorrow and I am afraid my pass won’t show and I won’t be able to get on the trains or show it to controller when I have to.Does anyone else have this issue or knows how to fix it?(my app is updated)

1
N
Railmaster
2 years ago
T
TobiNew aboard
asked in Eurail & Interrail Passes

Train Companies in Sweden (Validity)

Hi,Interrail also valid with the following companies in Sweden:TAGAB, Kustpilen, Öresundtag, Krösatagen Thanks for answers in advance!Tobias

1
N
Railmaster
2 years ago
Shadya Abdalla
Shadya AbdallaNew aboard
asked in Eurail & Interrail Passes

Greek Islands: validity pass not availble on Interrail

Hello, I wanted to choose my validity pass in the Interrail website (which is 6 days within a month), but this option is not availablle. The closest options are 5 & 7 days within a month and 6 days within 2 months.  What should I choose? Will it be a problem if I choose the wrong validity ?

1
N
Railmaster
2 years ago
S
Engin-ius
SvenEngin-ius
asked in Eurail & Interrail Passes

Problemen met mobiele pas

@Nanja  Hallo,Ik lees heel veel over problemen met de mobiele pas.Graag wil ik je dan ook vragen of jullie een actie doen waardoor je je mobiele pas kan omruilen, GRATIS, voor een papieren pas? Het kan toch niet de bedoeling zijn dat je stress moet hebben bij het gebruik van jullie mobiele pas ?

1
N
Railmaster
2 years ago
R
RobinHoodRight on track
asked in Train connections & reservations

Unable to make reservations for a group

I want to make a reservation for some connections (specifically TGV in France) in about a month for myself and some friends. However I seem to be unable to do so.I can make a reservation for only myself, but as soon as more than one person is part of the trip it shows “NOT AVAILABLE” for every single connection (even though before it said that there are still many seats available). This is the case both for reservations for TGVs in France as well as high speed trains in Italy (which I tried as a test).Does anyone know what the problem is or - even better - how to circumvent this?

9
N
Railmaster
2 years ago
Alizee Maille
Keeps calm and carries on
Alizee MailleKeeps calm and carries on
posted in Train connections & reservations

Trains from la spezia to rome

Hello, what it’s better to make la spezia-Rome ? take a regional train, or take a fast train and pay 12€ reservation? There are some trains without reservation for this destination? Because when I go on railplanner there are some trains without price, so it’s that  trains with or without reservation ? 

9
Laurine Voluet
2 years ago
M
Malinw97Rail rookie
asked in Train connections & reservations

Reservation for friends "not available"

Hi everyone, i need some help with reservations for me and a friend for trains in Norway, I added my friends to my trip with their Mail and their order number. We all have the mobile pass, however when I want to make a reservation, the prices are unavailable. Since we have a really long trip we would like to sit together.I have already contacted customer service via Facebook and the email address has not yet received a response.Thank you for you help!

4
Marine Dbry
2 years ago
J
juan_boscRail rookie
asked in Train connections & reservations

Replacement service not within my travel day limit

Greetings!I’ve planned an interrail trip around Europe this summer with the Global Pass 4 days in a month. For the last “train” day I booked the route Wien HBF to Roma Termini by the Nightjet train. However, a few days ago I checked the ÖBB website and I learned that due to works in Italy, the nightjet’s passengers to Roma will have to do a transfer in Bologna to the Frecciarossa 1000. The ÖBB explanation says:Dear Passengers,We very much regret to inform you.If you are planning to travel to/from Florence or Rome, on the days given on the back side of this information then unfortunately you will need to interrupt enjoyment of your journey in the Nightjet in Italy and transfer to Trenitalia replacement trains. [...]You will find the train numbers and the details of the travel and transfer times in the summary on the reverse side. The waiting times on transfer are short. Your tickets for the Nightjet are of coursevalid on the replacement trains. Regrettably, only seating places are avail

2
J
2 years ago
L
Laura7New aboard
asked in Train connections & reservations

Reservation Barcelona - Nice won't arrive on time

Hey! I tried to book a reservation from Barcelona to Nice. Interrail Website says it would take a week to ship, but now the estimated time of arrival would be August. 4 weeks instead of 1 :( I am starting my trip in the End of July.What to do now? Where can I get the reservation on time? Thanks!

1
seewulf
Railmaster
2 years ago
Lauren Rowe
Lauren RoweNew aboard
asked in Train connections & reservations

Ravenna to Bologna with Romagna line

Hello everyone, I’ve been doing some research on potentially getting an Italy rail pass for a trip this summer. However, I’m having trouble finding a trip from Ravenna to Bologna on the Eurorail site. I can find trains for that leg on other sites. Romagna runs that trip and they seem to be a private train company. Does anyone know if they are covered in the rail pass or would I have to buy a separate ticket? Thanks in advance.

1
seewulf
Railmaster
2 years ago
Aurélie Mongin
Aurélie MonginNew aboard
asked in Train connections & reservations

Missing e-ticket reservation Lausanne --> Paris

this morning I reserved a seat in a train Lausanne --> Paris, I received by mail a confirmation of payment, but I have no ticket with the indicated seat. I contacted the assistance but no answer. I don't know how to handle the situation :/

5
S
Engin-ius
2 years ago
WillBC
WillBCNew aboard
asked in Eurail & Interrail Passes

Did not receive the Pass confirmation email

Hello all! Me and my 2 friends have a 4 trip pass for later this month. We have activated our pass and all 4 of our trains require seat reservations, the trouble is we do not have out pass cover number because we never received a confirmation email on purchase. We have struggled to find help with this and the website says you can easily resend a confirmation email but we can't seem to figure out how to do that either. Can anyone help with this? If we get the confirmation email, will it have the cover number? Will that allow us to finally book our seats?Thanks!

2
J
Full steam ahead
2 years ago
Amatskomaatgastniffobro
AmatskomaatgastniffobroRail rookie
asked in Eurail & Interrail Passes

Is there a train operative from Ljubljana to Zagreb and if yes at what times?

Hi everyone,I am planning to travel from Ljubljana to Zagreb on Friday the 6th of August, 2021, but I am not sure if there is a connection between these two. In the web-version of the Interrail rail-planner app I find plenty of possibilities: https://bit.ly/3qP4Ba8But when I check the same search request on other reliable websites for European trains I find no results at all apart from taking the Flixbus:Results on Trainline: https://bit.ly/3AseDCF Results on RailEurope: https://bit.ly/3hG30j1However while writing this question I noticed that NS International suddenly showed results that overlap with those shown on the interrail rail-planner app, which wasn’t the case a few days ago: https://bit.ly/3ypRijbThen I also checked the websites of the official railway organizations in both Croatia and Slovenia, which both said there is indeed a connection between Ljubljana and Zagreb but on the Croatian website (https://bit.ly/36c0jAb) there are four departure times a day that all overlap wit

2
Amatskomaatgastniffobro
2 years ago
M
Full steam ahead
MathéoFull steam ahead
asked in Train connections & reservations

Euro Night Munich - Ljubljana

Hello,A few months ago, I bought the Interrail pass on the internet to be able to travel from France (Nantes) to Slovenia (Ljubljana). I have since done a lot of research on the best available ride and found one for August 2, 2021.Here is the summary of the journey:Nantes - Paris MontparnasseParis East - MunichMunich - LjubljanaI realized that all his trains had to reserve a seat, which was not a problem for me. But when I wanted to book these seats I realized that the Munich - Ljubljana route was impossible to book.(Here is the train reference: Euro Night, EN 50463, from Munich to Ljubljana journey from 11:20 PM to 05:57 AM)Even by trying directly on ÖBB (which is in charge of this train) it is still impossible to reserve a seat, even though they specify that with the Interrail pass it is possible to reserve a seat on this type of train. I am therefore a little lost and the date of my trip approaching I hope to receive an answer as soon as possible.Thank you in advanceBouchet Mathéo,

2
M
Full steam ahead
2 years ago
Moritz Langhorst
Moritz LanghorstRail rookie
posted in Train connections & reservations

Reservation Denmark (Lindholm- Hirtshals)

I have read that for Denmark a reservation is required for all trains. However, I cannot make a reservation for the Lindholm-Hirtshals connection, for example. What do I have to do here?

3
seewulf
Railmaster
2 years ago
Christelle Hamouti
Christelle HamoutiRail rookie
asked in Eurail & Interrail Passes

Interail Pass Un pays

Bonjour, je souhaiterai prendre le Pass interrail 3 jours à 80.- pour la Hongrie mais je ne comprend pas si celui-ci inclut le trajet de mon pays d'origine (Suisse) à la Hongrie ?Merci pour toutes infos 

2
Christelle Hamouti
2 years ago
L
LisbhoilNew aboard
asked in Eurail & Interrail Passes

Change mobile pass

Is it possible to change our mobile pass to paper pass?Regards Lisbeth and Terje 

2
N
Railmaster
2 years ago
Z
ZOHRARail rookie
asked in Eurail & Interrail Passes

I need a Pass Cover number when adding traveller information

Bonjour Je rencontre une difficulté lors de la complétude du formulaire “ Ajouter les informations du voyageur”il m’est demande de mettre le NUMÉRO DE POCHETTE DU PASS seulement quand je rentre celui qui est indiqué en haut à droit de la pochette. cela ne marche pas  il est indiqué ‘Numéro de pochette du pass non valide”J’ai deux pass , un pass pour moi et un pass pour mon fils de 13 ans.Pouvez-vous m’aidez je dois procéder à la reservation de mes trajets?En vous remerciant de l’attention que vous porterez à ma demande.Cordialement.Zohra 

3
seewulf
Railmaster
2 years ago
W
Wilmar2000New aboard
asked in Eurail & Interrail Passes

One Country Pass France or Global Pass for Amsterdam - Brussel - Nice?

I want to travel from Groningen to Nice but I wasn’t sure whether I needed an international pass or if a One Country Pass for France is enough. I don’t need one for the Netherlands since I can already travel cheaply through it, but I might need one for Belgium for the Thalys.

1
seewulf
Railmaster
2 years ago
M
MariekeNew aboard
asked in Eurail & Interrail Passes

Surname too long

My boyfriend has a very long surname, which does not fit in the boxes to order the global pass. And the website says you need to fill in all details according to the passport. Interrail does not respond to FB messenger so we don’t know what to do. Anyone ideas or advice?

1
N
Railmaster
2 years ago
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