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Adam BrázdaNew aboard

asked in Eurail & Interrail Passes

Journeys that are added to pass are not shown in the ticket

Hello. Please help me. Some journeys that are in an app tab “My Trip” and they are added to Pass are not shown on the ticket in tab “My Pass”. I am afraid of not valid ticket. See pictures. Only one of journeys showed there but when I tried before 3 of 4 journeys showed there.Thank you very much. Adam

2 years ago

Tatiana NavarreteNew aboard

asked in Train connections & reservations

Seat Reservation 2 travellers, different global pass payment

Hi, I am traveling with my boyfriend, we bought the passes separate but we want to do the seat reservation together to get consecutive chairs.We tried adding each other to the trip, but the option got block, How can we do it?'

2 years ago

GioeleRight on track

asked in Eurail & Interrail Passes

Mobile pass invisible

Hi, after updating the app the mobile pass is no longer present and I can't add it! I leave tomorrow, ho can i do??

2 years ago

Noor De DonckerNew aboard

asked in Eurail & Interrail Passes

Pass deleted from the app

Help!I'm travelling together with my sister. She's going to continue travelling for six weeks but when she opened the app today, her pass did not appear on the app.Re-adding the pass doesn't work, nor does installing the app on her other phone (as it's registered as already being added on a device).We've tried to email, call to various phone numbers, use the automated Interrail service and their messenger contact but we don't know what to do.

2 years ago

MaHRight on track

asked in Eurail & Interrail Passes

ValentinaNew aboard

asked in Eurail & Interrail Passes

How to change the starting day of my Pass?

Salve, la mia applicazione ha sbagliato ilgiorno di attivazione del Pass. Il mio viaggio inizia il 31 luglio ma l’applicazione rail planner indica oggi 15 luglio come giorno di inizio. Come faccio a cambiarlo? Grazie anticipatamente

2 years ago

lisaistravellingRail rookie

asked in Eurail & Interrail Passes

End of travel days

Heyyyy,I’m glad you found your way to my question :)A few days ago I have bought the interrail pass “22 days - each day travelling” and I wonder if I can use a train on the 22nd day over night. In other words, the train will arrive on the next day, the 23rd but departs on the 22nd.Do you know if this is possible?Greetings from Austria

2 years ago

Caroline AlexandraRail rookie

asked in Eurail & Interrail Passes

one country pass - where to buy?

HiI will have to Travel in Poland quite a few times during the next few weeks. I‘m now thinking about getting a one country pass. Do you know if i can buy it in Poland? i dont know how many days i need yet and im leaving switzerland, where i live, tomorrow. Should i buy it in switzerland to be sure? Thanks for your answer!

2 years ago

André LetoitRail rookie

asked in Train connections & reservations

Seat reservations before activation

Can I make a seat reservation online BEFORE I activate my pass on my mobile device?

2 years ago

QuentinNew aboard

asked in Train connections & reservations

Reservation Pologne & Hongrie

Bonsoir! J’ai une question très urgente : mon copain et moi commencions à réserver nos billets pour notre tour d’Europe pensant les avoir pour notre départ samedi 17 juillet 2021. Cependant un problème se pose : en Pologne ainsi qu’en Hongrie, les é-tickets n’existent pas. Á cause des restrictions fréquentes dues au Covid, nous avons dû réserver à la dernière minute nos billets et nous n’avons plus le temps de les recevoir par la poste chez nous en version papier. Que faire dans ce cas là ? Pouvons nous les commander et aller les chercher sur place ? HELP 🥲😊

2 years ago

Catherine ToujasNew aboard

asked in Train connections & reservations

Reservation Paris - Berlin

Bonjour toute nouvelle, j’ai réservé un paris berlin mais je ne parviens pas à réserver ma place assise (reservation obligatoire sur ce trajet)Merci de m’aider svpCatherine

2 years ago

NadineFull steam ahead

asked in Train connections & reservations

Reservation compartment on night train Helsinki- Rovaniemi

Hi, we want to take the night train from Helsinki to Rovaniemi for which a reservation is required. When I choose the connection on interrail.eu there’s only one possibility (“IRT 2 class” for 24€). I suppose that this is the price for a normal seat. However we prefer to have our own compartment. I had a look at the VR website. There you can choose such a cabin for 179€. Unfortunately we haven’t found a way that “interrail” is taken into account. That’s why I have these questions:Is there a way to book a reservation for a cabin on interrail.eu? Is there a way to get the cabin cheaper with the “interrail-code” on the VR website? Or do we have to pay the full price without using our Interrail Pass? Greetings from GermanyHagen & Nadine

2 years ago

seewulfRailmaster

posted in Travelling by train

seewulfs miles run for this summer :D

Yeah the anual summer trips starts in few weeks i will travel mostly by train as this is my passion and i already visited many of my stops :Dall starts on 07th August from Catania Airport to Palermo :Don 8th August i will catch the Nighttrain (23hrs ride) to Milan with a nice ferry crossing from Messina to Villa San Giovannion 9th August i will travel directly further to Venice :)the 10th August will be start of my Nighttrain run first will Railjet to Vienna to catch the new Nighttrain Bratislava - Vienna - Graz - Split :)the 11th August will be spended in or arround Split and then i will catch in the evening the seasonal Nighttrain of MAV (the use yet modernised Coaches) to Budapest :)the 12th August will be spended with traveling arround Hungary by rail and catch in the evethe IC to Kosice to catch the LeoExpress to Prague.the 13th August will be just a short trip with Regiojet to Vienna after 3 Nights on trains i need a breakthe 14th & 15th August will be spended arround Vienn

2 years ago

ClareWFull steam ahead

asked in Eurail & Interrail Passes

I can’t understand the mobile app

I have a Masters degree but I am really struggling to work out how to use the online app for my mobile pass. It doesn’t seem intuitive at all. What is the difference between a trip and a journey, for example? How do I add journeys/trips to my pass? Why do I need to duplicate trips to add them for my family? I thought I had added the first day and I can see the tickets there but today I am getting repeated notifications telling me my first travel day is tomorrow but I haven’t added any journeys. I don’t understand. As we leave in the morning I’m worried we’ll be getting on the train without a valid ticket. Is there some clear information somewhere or someone who can help, please? I really wish I’d just bought a paper pass, good old fashioned paper and pen I understand. Thank you!

2 years ago

Gh35214Keeps calm and carries on

asked in Train connections & reservations

Printed tickets or reservation

Hello all, I have read a lot of information on using the mobile app and occasionally see a reference to certain trains required printed reservations and/or tickets so my question is: Will I ever need to print either a ticket or reservation? if I do have to print one, how will I be able to print? Thanks again for the expertise of all who are far more knowledgeable than me. 😃Glenn

2 years ago

P1nayTravelNew aboard

asked in Train connections & reservations

High Speed Florence to Venice in September Schedules

Hello Fellow Travelers!I am having difficulty finding a quick train ride from Florence to Venice for September 24th both on Eurail and Trenitalia. Would you happen to know if train schedules will be updated or the reason for this? Thanks in advance for your help.

2 years ago

Emily SophieRail rookie

asked in Train connections & reservations

Seat reservations Italy and Switzerland

Hello, is it possible in Italy and Switzerland to make seat reservations directly at the desk at the train station right before departure? thank you :)

2 years ago

chedormathildeNew aboard

asked in Eurail & Interrail Passes

One Country or Global Pass?

Hello,I’m planing on traveling from Paris to Milan then travel more or less a month in Italy and then get back to France. Hence i want to buy a GLOBAL interrail pass of 10 days for 2 month to get to Italy and then travel within Italy. But I was wondering : can I travel within Italy with a GLOBAL pass or do I need to buy a separate ITALY interrail pass ? Will the global pass only work when I m crossing a border or can I also use it to travel within a country ? Best, Mathilde

2 years ago

Michael FetschNew aboard

asked in Eurail & Interrail Passes

With ferry back to home contry

Hello Community, when i go back to my homecountry with a ferry not included in Eurail ,and from there with Train to my hometown, is this Allowed?

2 years ago

StineNew aboard

posted in Train connections & reservations

Tickets for iInlandsbanan

hey guys,i want to travel with inlandsbanan in Sweden but I can´t find the train on the interrail website or app. So where can I get a ticket for inlandsbanan? Thanks for help!

2 years ago

MilprtRail rookie

asked in Eurail & Interrail Passes

Connecting passes

Hi,We want to connect two passes together for our reservations, to make sure that we can sit together We haven't activated our passes yet (due to covid) but we are wondering whether it is possible to duplicate our trip (on the website) and connect our passes together without activating them? Just in case covid does not allow us to travel.Thanks in advance.

2 years ago

lieveNew aboard

asked in Train connections & reservations

Train options website vs app

hello everyone, i just noticed that the train options on the interrail website are different from the train options on the interrail app. i’m a first time traveler and i’m very scared to be stuck in a place i don’t know because the train i thought i could take doesn’t exist. does anyone have tips? do i need to make sure that every train i take is on the website and in the app?

2 years ago

KAJKeeps calm and carries on

posted in Travelling by train

dPLF form to enter Italy

Hi, I am traveling with Nightjet from Munich to Bologna. To enter Italy, I have to fill out a form, where I have to state Point of entry and time I enter. Does anyone know which border the nightjet enter Italy and perhaps timeframe as well?Best regards Karina

2 years ago

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