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Karthik Senthamarai KannanNew aboard

asked in Ask the community

Last name too long

I’m unable to enter my surname fully as there is a character limit of 17 characters for the last name. Kindly advise.

1 year ago

Martin NaimanNew aboard

asked in Ask the community

Smartphone too old for the App

Hi, I ordered global interrail ticket. Unfortunately my smart phone is too old for required app.What can I do except buying new smart phone ? Thanks M.

1 year ago

Andrew HebronKeeps calm and carries on

asked in Ask the community

Yellow toggle, how does it work the activation of the train journey

I’ve saved journeys in My Trips. But they don’t yet have the Grey Toggle. When is this added ?

1 year ago

ShazRight on track

posted in Ask the community

Bedding/sheets in Scandinavia

Hi, this is my first post and we are travelling tomorrow. Eventually on this trip we plan to visit Denmark, Sweden, Finland and Norway. I have seen some places .. hostels and Airbnb … charge for sheets and towels. We are taking towels but wonder if it is necessary to take sheets? Are they expensive to hire ? We are getting very short of space in luggage!

1 year ago

inrareichFull steam ahead

asked in Ask the community

Swiss Thurbo trains still not bookable via Rail Planner App

Despite the “Solved” label https://community.eurail.com/topic/show?tid=9661&fid=40 the trains are still not bookable in the rail planner app. According to support a new release should have been launched last week resolving this issue.

1 year ago

Samrat BoseNew aboard

asked in Ask the community

travel days and usage of it within 1 month signification

I have bought a eurail global mobile pass for 7 days in 1 month, for 3 persons. I am just confused about the travel days. Please let me know whether I can use this pass on any 7 days as per my choice within 1 month or the days are consecutive because if the days are consecutive then it does not make any sense to buy the ticket as it will not be possible for a person to travel all days. And my 2nd question is what is the travel day and what time will it start how will i plan my trip with these travel days/ My last query is about this 1 month. is this 1 month signify 30 days from the starting day or it is restricted in that particular month when the travel starts. If a person buys a mobile pass for 7 days in 1 month and he activates his first journey on 26th of april then will the pass lapse on 30th april or it will end in 25th may.

1 year ago

Aditya GaddamRight on track

posted in Ask the community

one of the legs of your journey could not be booked

When i try to book ticket from Paris to nice on May 26th i getting one of the legs of your journey could not be booked in last page . Tried almost all the trains on that day but still getting same issue.

1 year ago

surmKeeps calm and carries on

asked in Ask the community

Recommended way to create 4 trips for the 4 family members who travel together

Hello,What is the recommended way to create 4 trips on my Global Mobile pass for the 4 family members who travel together?Do I create an empty trip and then make 3 copies and link each empty trip to a person?After that, do I search for journeys and add each journey to all 4 trips at the same time? So, in this way, I start with 4 empty trips and then keep on adding journeys? Our holiday includes 15 days of train rides over a month.So, do I create one trip and add all the 15 different journeys to the trip?Then, how do I add special reservations like the Glacier Express to the mobile pass?

1 year ago

Stéphanie GuimetNew aboard

asked in Ask the community

Annuler un pass dans une commande de 3 pass

Bonjour,Je voudrais savoir s’il est possible d’annuler un seul pass dans une commande de 3 pass (si un des voyageurs ne voyage plus finalement).Ou alors vaut-il mieux commander chaque pass individuellement ? Mais dans ce cas c’est plus compliqué pour planifier les trajets.Merci pour votre aide (je trouve le site d’interrail très incomplet).Cordialement,Stéphanie

1 year ago

Eric OKeeps calm and carries on

asked in Ask the community

Wroclaw - left luggage storage

Can anyone confirm if there are any lockers for storing luggage at Wroclaw Station or nearby? TIA

1 year ago

Elena JacobyNew aboard

asked in Ask the community

Zug fällt aus - Sitzplatzreservierung stornieren

Die SNCF teilte mir heute mir heute mit, dass der von mir gebuchte Zug am Montag wegen Streiks ausfällt und ich meine Tickets ohne Zusatzkosten umtauschen könne. Ich habe ja allerdings nur eine Sitzplatzreservierung über Interrail gekauft und kann diese auf SNCF nicht stornieren (da ich sie ja auch nicht dort gekauft habe). Wie kann ich diese auf Interrail stornieren?

1 year ago

DallasNew aboard

asked in Ask the community

Importing trips to a Iphone 12

Hi,I made some trips on a Android and wants to copy them to my wifes iPhone. When I open the mail I get the question for “import this trip” and I hit the button. But when I look in the app there is no trip. What do I do wrong?

1 year ago

LozRail rookie

asked in Ask the community

adding journey to pass

Hi guys, I am a new Interrail pass user and I am a little confused ahahah I have activated my pass and have a validity date starting in summer. I have added journeys to the ‘my trip’ section of the app. However, I do not understand if I need to add/connect it to my pass (the toggle that turns from grey to orange on the right) at this stage? Or if I just do this the day of/day before the train?I am aware that during peak season you are advised to book reservations for certain trains (separate to the app) but wondered if I don’t add certain journeys to my pass, that this will mean tickets sell/run out too?Also, will seat reservations sell out? As I don’t want to book all of my trains right now but I know roughly which ones I would want to get?! Thank you and happy travels :)

1 year ago

Lucie RqttRail rookie

asked in Ask the community

FaeranaRail rookie

asked in Ask the community

Rail strikes and connections

Hello everyone,I'm a first time interrailer and had my first trip (from germany to the uk and back) all planned out when I ran into problems for my trip back due to the announced strikes in great britain.My intended itinerary had me taking a train from Leeds to London on the morning of the 30.3. and then the Eurostar to Paris at 17:31. Since this late train would make getting all the way home quite tight and depending on a lot of connections, so I opted for staying the night in Paris and taking the TGV to Freiburg at 17:25 on the 31.3.I'm travelling with a global pass and have already reserved the Eurostar as well as the TGV.With the now announced strikes I'm unsure how to proceed, as at the moment it looks like there will be a high possibility of no train running on the 30st from Leeds to London (there is no strike timetable yet) so I have no possibility of getting to London in time to get the Eurostar.What possibilities do I have here?I'd rebook to an Eurostar on the 31st, but there

1 year ago

ludovic_dNew aboard

asked in Ask the community

Date d'achat pass jeunes

Bonjour,J’espère que vous allez bien. Je voudrais savoir si quelqu’un à déjà été dans ma situation. Au moment de l’achat de mon pass interrail jeune au mois de mai 2022, j’avais 27ans et j’avais donc 11mois pour partir. Je souhaitais partir l’été 2022, mais je n’ai pas pu. Je voulais donc partir en avril 2023, cependant je viens de voir qu’on ne pouvait pas activer son pass si on a plus que 27ans, je me retrouve con et je ne sais pas comment faire. Quelqu’un à déjà été dans la même situation que moi ? Merci de votre aide.Ludovic

1 year ago

Alina HenzeRail rookie

asked in Ask the community

urgently looking for an answer and look forward to hearing from you🤗

Heyy,I am currently in France for a year abroad (but have my official residence in Germany). Since I want to visit my family in Germany in May and then return after 10 days, I need two train tickets; from France to Germany and back... I was wondering if I might save by buying a global ticket for 4 days of travel within a month....Does anyone know if this would work?After all, I wouldn't be starting in my country of residence..., but I would still meet the requirement of only two travel days through my country of residence....I will be very happy if anyone can give me an answer soon 🫶🏻Kind greetingsAlinaTranslated with www.DeepL.com/Translator (free version)

1 year ago

maricehRail rookie

asked in Ask the community

Journey from Venice to Rome not showing on any search for summer 2023

Hello, we are a family of 5 hoping to travel from Venice to Rome on Saturday 5th August ideally in the morning. I can't seem to get any results. I know there is some work on the line to Rome in the summer but thought that just affected Night Trains.

1 year ago

Piga FredyKeeps calm and carries on

posted in Ask the community

Saludos Nanja

Hola Naja! saludos!! gracias por la distinción; te agradezco por aquí, porque el sitio de comunidad no me permite enviar mensajes privados! agradezco tu disposición y expertis para resolver nuestras dudas! Soy Alfredo Piñera, de Chihuahua, Mex. Quizá haya un E. Mail donde escribirte! Saludos!!

1 year ago

Deepti09Rail rookie

asked in Ask the community

Is anyone traveling from 1st to 9th april with Discover EU

HI, I won de discovereu pass and I am solo traveler. I’d like to fin myself some company. Is anyone visiting Prague, Vienna and Budapest during the dates mentiones above.Thanks

1 year ago

Piga FredyKeeps calm and carries on

posted in Ask the community

Descuentos durante el año

Buen día! Disculpen las molestias, pero quisiera saber si hay algún mes entre marzo y sep. en que las ofertas y promociones de Eurail sean mejores (por ejemplo, mayores descuentos que el 15% por temporada de primavera) que convenga esperar para comprar el paquete de 15 días en 2 meses!Muy agradecido! muchas gracias!! (nuestro entusiasmo es mucho, por ello hacemos tantas preguntas!)

1 year ago

elliejanelFull steam ahead

asked in Ask the community

Visa while interrailing

I’m from the Uk and am interrailing for a few weeks and then staying in Sweden for a couple of months. This will take me up to the 90 visa free limit. I’m then going to Bulgaria for a month straight from Sweden. I’ve looked online and it says I don’t need a visa because Bulgaria isn’t part of the Schengen area, but I just wanted to confirm this before booking flights etc.

1 year ago

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