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Felix GrossschaedlFull steam ahead

asked in Train connections & reservations

No connections between Oslo and Stavanger in the app

Hi all, does anyone know why there is no connection from Oslo to Stavanger is shown in the app?google says there is a train connection.i am not sure if the global ticket contains this connection?

1 year ago

KenWRight on track

posted in Train connections & reservations

Issue to book seating for France rail within France. Trips on web and app not synced?

Hi there:This is my first time trying to travel by rail within France. We have our 8 days France rail pass. I have the Eurail app with the the trip all set up, when I try to make seat reservation, I can’t seems to be able to click on 1st class seat or 2nd class set to make my reservation.My travel start day is 18/July. Don’t think there is a restriction to book early.Does any one face similar challenge?I was hoping I will have luck using the web site to complete my seat reservations.But, the “My trip” trip I have set up in the Eurail mobile App just can’t be found in my Eurail web accountl. Are they not synced?Thank you so much for any helps.

1 year ago

SandervanWerkhoovenNew aboard

asked in Eurail & Interrail Passes

Trip set-up via website not visible in Rail-planner

A few weeks ago I have bought a Mobile Interrail-pass. I have received all confirmation-mails etc. on this.Via the website I have set-up a trip and booked reservations for trains in France. I also received these tickets via email.However: in the Rail-planner app I don’t see my trip and the connected tickets/seat-reservations.It seems to me I need to have these tickets in the app in order to travel.Can somebody advise me how I can get the trip and tickets in the app?Thanks.

1 year ago

Hanna BlomRight on track

asked in Train connections & reservations

Paris - Hamburgl Prices temporarily unavailable - Check back in a few hours to see prices and book this seat reservation.

Help! I’m trying to book tickets from Paris to Hamburg (date 220804) but this message keeps coming up?? This has been an issue since several days back. Anyone able to help me? :)I’ve tried to book by other websites but can’t find anyone that workes for the whole trip (both france and germany)…

1 year ago

CharhartRail rookie

asked in Train connections & reservations

Prices temporarily unavailable

Hi there! Im pretty new to this and am trying to figure out why I’d get this message,“Prices temporarily unavailableCheck back in a few hours to see prices and book this seat reservation.” For reference, this in regards to a route on Aug 4, 10:55, Paris Est - Stuttgart. Part of a longer trip to Muenchen Hbf.

1 year ago

Anna Stanton SolabreRail rookie

asked in Train connections & reservations

Cannot reserve a TGV Milan- Perpignan at a certain time but others are available?

Hello. We are in a bit of an emergency situation, because tomorrow we need to go to Perpignan from Milan and had to change our route because the time to change between trains was too tight.We wanted to book the reservation to the 17:10 train but it doesn’t show up on the Interrail site while all others are available. We have nearly 2h in Lyon station so we were thinking of just reserving there if we can’t find another way, even if it might end up being full at the last minute. Is there really no other way?

1 year ago

Stefan AimetRail rookie

asked in Train connections & reservations

Prices unavailable for Eurostar and other trains

Why is this the case? Also, is it possible to board a Eurostar by booking a seat reservation at the station prior to departure (last-minute)?

1 year ago

Axelle BgrtNew aboard

asked in Eurail & Interrail Passes

Outbound/inbound day mistake

Hello, I have a big problem I passed a week in Italia and use my outbound day for come here but I passed a day in firenze and I make a mistake I use my inbound day but I’m from France and tomorrow I go back in France and need to use this inbood day could you help me?

1 year ago

Mark GageRail rookie

asked in Train connections & reservations

Can't reserve any seats via the eurail reservation portal

Every time I try to book a train (Paris → Stuttgart) 20th July 10.55am I have absolutely no luck. I can select the seat reservation, add it to my cart and then when click on ‘confirm traveler details’ it redirects me back to to home page (and my cart is empty). I’ve tried it with other reservations to see if it’s just that leg that isn’t working/no longer available (no luck same for anything I try to book). I tried changing browsers, clearing cache and cookies. Still no luck! And before anyone suggests, yes I went to the train station and called and each time they offered me a reservation price of 60 euros (as opposed to 12 euros on the eurail booking portal). So that’s not a solution to what seems to me simply to be a bug with the Eurail website. Has anybody else had the same problem and had any luck getting around this? (I’ve been trying for two days now without any luck).

1 year ago

Nici Nathalie SchaeferNew aboard

asked in Train connections & reservations

Seat Reservation Saarbruecken to Paris. How to book?

I can’t figure out how to book my seat reservation from Saarbruecken to Paris. I need to book them for tomorrow morning and then I need a return trip the day afterwards, has anybody found any way to book a train from Germany to Paris???

1 year ago

Nia SmithNew aboard

asked in Train connections & reservations

Trains from Split to Zagreb prices unavailable

My husband and I are taking the train from Split to Zagreb on 27 August this year and although I am in the 60 day booking window I am not able to book on the interrail website. I can’t book via OBB either. Does anyone know why this is or what I should be doing to secure the reservation? Any help gratefully appreciated! Thank you! N

1 year ago

Mitchel AlejandraNew aboard

posted in Travelling by train

Era posible viajar con animales?

Yo quería preguntar si era posible viajar con mascotas? En mi caso tengo a mi perra border collie y me gustaría saber si fuera posible viajar con ella en el interrail

1 year ago

NextDepartureRight on track

asked in Travelling by train

Possible to sleep in Snälltåget seats? (Non-compartment)

Does anyone have experience with sleeping in a normal “recliner” seat from Berlin/Hamburg to Malmö? (costs 199 SEK)Even better; any pictures of the seats?

1 year ago

Mustafa IsmailRight on track

asked in Train connections & reservations

Munich to Salzburg train number differs in rail planner and DB app

Hello, I am planning a trip from Munich to Salzburg. I noticed through the DB app/website the train number is RJX 65 while in the rail planner app it’s EC 65. Both depart and arrive at exactly the same time (11:11 to 13:06) and from the same station. Are they the same train? Can I add the EC 65 ticket to my eurail pass and book a seat from the DB website for the RJX 65? If not, why can I not see the RJX 65 train on the rail planner app and also cannot see the EC 65 train on the DB website? can someone please help clarify this?

1 year ago

JelmergraaffFull steam ahead

asked in Eurail & Interrail Passes

TeeBeeRight on track

asked in Train connections & reservations

Trying to buy seat reservations on the Mobile App - pass cover number needed

I can’t find any way of viewing the Pass Cover Number on my Mobile App - this seems to be a recurring theme, but I can’t see what the answer is…..anyone able to help?

1 year ago

Nick34Rail rookie

asked in Train connections & reservations

Online reservation not working

When I login using the online reservation tool it fails to link to my trip/passenger and also says "see timetable below" but there isn't one.This was working last week. What is going on ? Is there a customer support desk ? I need to book Oslo to Bergen in May and other Norway journeys.Thanks, Nick

1 year ago

leixFull steam ahead

asked in Train connections & reservations

Seat reservation Milano-Lyon; need pass cover number

Hi, I’m new here, but very hopeful to get the help that is not coming from the customer service directly. We are a little family travelling around Europe from monday on. We have reservated almost all the seats we need (and we found available), but we are having a problem with the journey Milano-Lyon.As I’ve read that it is a problem making the reservation via Eurrail, and instead we can do it through b-europe, I would need to provide this pass cover number that I don’t have, because we’ve got a mobile pass.Thanks a lot!!!

1 year ago

leixFull steam ahead

asked in Eurail & Interrail Passes

Urgent broken phone pass transfer

1 year ago

Pete BensimonKeeps calm and carries on

asked in Eurail & Interrail Passes

Cancel all incoming Community emails

I will not be using my pass this year. I will save it for use next year instead. In the meantime I do not wish to receive any more Community emails?How do I Unsubscribe from ALL Community emails - i.e. questions from other Community Members.

1 year ago

TeeBeeRight on track

asked in Eurail & Interrail Passes

Purchases wrong type of Global Pass

I booked a 15 Day Global Pass for my family without realising that meant 15 days consecutive travel. I thought it was 15 Days within a month. I want to exchange it for 10 Day Global Passes - if 15 Days over a month is not possible.my first day of travel is 04 July but I think my 15 days may already have started - I’m unsure.I have sent an email to Interrail.Any help here?

1 year ago

EDERight on track

asked in Eurail & Interrail Passes

Paper pass number for mobile pass to connect trip to pass

Where can I find my paper pass number required to connect my trip to my mobile pass? So far uerail is a lot of pain, already lost first trip due to lack of seat reservation but bought a ticket for a sold out train. :(:( Now I have seat reservation but can’t get a ticket…. What a bs!

1 year ago

SasannaNew aboard

asked in Train connections & reservations

it did not say that seat reservation are required even tho they are

We're taking a train from Kopenhagen to Hamburg, on the app it did not say that reservations are needed, but now that we're on the train the train conductor says we need one. Is this common? Is there a way to figure out if trains require it even tho it dosn't say on the app? And what should we do hahaha . Quick help appreciated

1 year ago

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