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I can't get confirmation e-mail because I entered a wrong address. I changed it but it keeps sending to the wrong one.
Hello everyone!I ordered 8 Interrail Passes yesterday for the company I work for. While entering my email address I made a typo. So I never received any confirmation email. I corrected my e-mail address in my Interrail account and clicked on “resend confirmation email”, but it keeps sending it to the wrong address. It is pretty urgent and the order is pretty big, can you help me? Is there a way I can get a call with customer service?Thank you!
Hi! This is my first time using Eurail. I have already purchased my pass and was patiently waiting for 90 days before my trip to book, which is today. However, I went on this morning and it’s saying “price unavailable” and won’t allow me to book the seat reservations. It would be on Sept. 7 from Amsterdam to Paris at 7:15am. Does anyone have any insight on this? Do I have to wait longer? I have a few other trips between Sept. 7 - Sept. 13 that I was planning to book as well over the next few days. Thanks!
I attempted to email and make reservations for the ferries I need to take to get around when I’m in Greece. It’s been over a week and have yet to receive any email back and I’m worrying there will not be seats left to book by the time I get a response. Anyone had any experience with making reservations with the greek islands pass?
Hi there! I am trying to reserve two seats in August from Paris to Barcelona and snotter two from Barcelona to Marseille. Since the paper tickets won’t arrive on time I am not sure how to proceed? I do have a friend in Barcelona. Is it a possibility that she makes the reservation for us at the train station ? I also read about calling for a reservation? :)
Good morningI have a doubt with the reservations because as Renfe (Spain) has indicated to me, to make the reservations I must activate my global pass. However, I don't know if I activate this pass so far in advance, it could expire the date of use because I have bought a 1-month global pass. could you help me?
I will travel around Europe for the first time with Interrail Pass this week.My plan starts from Krakow, and move to Warsaw, Berlin and Paris. When I checked the booking page of Interrail website, most bookings of international trains were already closed so I was worried about not taking any trains there. Can I make reservations at ticket offices in Poland and Germany even though online booking were closed?
I have planned to travel from Venice to Lyon the 28th of July. In the Railplanner App, I can only see a train going via Austria and Switzerland. This takes around 24 hours, whilst when I look at the site of the Italian train company, I see a train via Milan that's way faster. Can I take this train with my Interrail Pas too, or not? If I could take this train, how do I have to make a reservation for it? Kind regards, Mels Ubels
Hi there!I purchased an Interrail Global pass for 2 months. The app states a Validity Period of“8 Jul - 7 Sept. I did not choose this myself. Seems to happen automatically. I however would like to make my first travel day 7 Jul. At the moment, I cannot activate the journey for 7 Jul. The app says that I do not have travel days left. Does anyone know how I can start travelling on Jul 7? Please note that my country of residence is NL, but I will make my first journey from DE to NL.I added some screenshots to clarify.
Hey all, I’m planning to go travelling with my partner on the 14th through to the 30th, as we’ve come to plan out our route we’ve had no luck finding any services that take us between the destinations we’ve selected, our route is: Athens - Istanbul - Belgrade - Sarajevo - Ljubljana - Venice - Paris - London. We’re flying from our country to start our interrail journey in Athens. Does anyone have any advice on how to go about hitting this 100% or am I dreaming, any guidance/experience shared is deeply appreciated. Warm Regards
Hi! We have plans to travel from Ljubljana to Split on 16th of June, with the morning train that leaves 8.30, has a connection in Zagreb, and arrives in Split at 21.30. These trains require reservations, but we are unable to make them with mobile/online, where can we make the necessary reservations? Any and all help is appreciated! BrArttu & Jemina
If a train (that does not require reservations) is fully booked, can we still board it without sitting down?
Hello,My friends and I are planning on doing an Interrail trip this summer and we had a question about the seat reservations. Some trains seem to be fully booked on the days we were planning on taking them but the seat reservations are not required to board the train. Is it possible to still take the train without sitting down or is the seat required to board the train ?Thank you for the help,Louise
I live in uk and am starting my trip on Monday but Eurostar was full so am flying to France. Can I use my Eurail pass on trains from home to Heathrow? Do I have to ‘stamp’ my pass on the first journey (its digital so not sure how to do this) and then do I have to do it each time I use the pass? When I fly back to the UK can I use my pass to catch Gatwick Express home?
Can I travel on a train that requires a seat reservation if I'm told at the station reservations aren't required? Is it possible the info on the app is wrong?
I’ve got an Interrail Global Mobile Pass. I want to travel from Ljubljana to Zagreb at 8.30am. The Interrail app tells me a seat reservation is required. However, when I tried to reserve a seat at Ljubljana station today, the lady told me seat reservations are not required for that journey. I asked if I could reserve a seat anyway, and she said that’s not possible as they don’t do any seat reservations on that train. Will I still be able to connect that journey using the app? Is it possible the information on the app is wrong or out -of-date?
Hi everyone,I bought a two month global pass to use this summer. I started adding some journeys to the trip connected to my pass. In addition, I already made some seat reservations for some of these trains via bahn.de.I was thinking to activate my pass on the day I would take my first train this summer, as I am not 100% sure which day this will be. But now I am in doubt that this would be too late: Is it possible that when you don’t activate your pass well in advance, it may be too late to actually get on board as all interrailer spots are already “taken” for that train? If so, then I’d like to activate the pass now and choose a start date somewhere in July. Just in case it would be necessary: is it later also possible to advance the start date chosen upon activation?Thank you!
I have already submitted for help to customer support but looking to travel this morning and haven’t heard back. I have 4 passes linked on my device. They are all show two time in the My Pass screen. Two of the passes are allowing me to link journeys to them and I can see a ticket for today’s journey in the My Pass section as expected.However the other two won’t allow me to add a journey to the pass and therefore I do not see a ticket in the My Pass section. When I try to link I get this generic error message. I submitted requests for help and from what I can tell there is no support in person at any Paris train station. Any suggestions?
Hi, me and my 2 friends (3 of us in total) bought our tickets separately. However, we’ve added our seats together for our trip. When I try and make seat reservations it charges me for 3 people. Do the seat reservations automatically upload to their own phone or to mine? Thanks
I am travelling from Dublin to Brussels in one day by getting a ferry to Holyhead and train to London in time to get the Eurostar. however I am having all story’s of problems. I put in a start date (the day I am leaving Dublin ) and when I try to book Eurostar it tells me my pass is not valid for that date I have a mobile pass On the Thalys site it wanted a number that appears to be only on the paper ticket?I also had trouble on the Thalys site getting it to accept Ireland as my place of residence it would accept United Kingdom so I’m having trouble all round If anyone has overcome any of these problems I’d really appreciate some help. Thanks
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