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Train connections & reservations

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epieffeNew aboard

asked in Train connections & reservations

Issue with paying reservations - the ''proceed to payment'' button is blocked

Hey guysI can't pay for my seat reservation. I joined all the travelers to the trip, but at the last slide, the "proceed to payment" button is blocked. After waiting 10 minutes, I tried to create a new trip, but I can't add trains. In fact, those resulted all already booked: this is quite impossible, every train at every hours at everyday were already bookedThe customer service hasn’t answered me yet, so i’m basically stuck, what can i do? what could the issue be?thank you for patience :)

1 year ago

CherylRight on track

asked in Train connections & reservations

Seat reservation cost and availability

Hello. I’ve bought my first Interail pass for myself and my kids. Whilst I was aware there were going to be seat reservations to pay, I’m shocked at how expensive they are for myself and two kids. I’m also struggling with availability and starting to regret getting Interail passes at all. For example, I want to travel from Aix en Provence to Barcelona but whenever I search, although lots of trains come up it’s telling me none of them are available to book. Once, on my mobile app, it allowed me to click through to book them but I was shocked to learn it was 80 euros which included 10 euros postage (why when I have a mobile pass?) and 6 euros booking fee. Please can anyone help with regards to if this is all standard and if so i I might cancel my Interail all togas it’s too much hassle and cost, or am I just doing something wrong/not giving the whole process a chance? Many thanks

1 year ago

Zhongxia YanRail rookie

asked in Train connections & reservations

Difficulty with the Eurail Eurostar booking process

I bought a Eurail Global Mobile pass recently, I’m having a lot of issues with Eurail's Eurostar booking process.On May 16th, I tried to booked London-Lille Eurostar seat reservations for two people for June 3rd on https://www.eurail.com/en/book-reservations#/. I paid for the ticket and the charges are fully processed (not pending any more) on my credit card. However, I do not see the reservation tickets on my account https://www.eurail.com/en/my-account/reservation-booking-details/my-itinerary, nor have I received any confirmation email. It’s not clear to me whether the ticket was actually booked, and this is putting me in a limbo because if it’s not booked, I would need to book other options (e.g. flights) as soon as possible. I contacted Eurail customer support about a related issue (#163688), and they mentioned “I can see that a pre-reservation was made for London-Lille on 03/06.” However, I still do not see the London-Lille seat reservations on https://www.eurail.com/en/my-account

1 year ago

Julie D'Angio HerronNew aboard

asked in Train connections & reservations

Paper ticket in USA, traveler in Spain. Can reservation be changed for a mobile one?

My daughter’s ticket/reservation came to USA after she left for her trip. She is now in Spain. Is there a way to change her paper ticket into a mobile one? Or reissue the paper one in Spain? Or do I have to mail it to her in Spain. Any information would be appreciated!

1 year ago

Willem LomanRail rookie

asked in Train connections & reservations

Brussels-Wien reservation not available

Hey!Me and my girlfriend recently bought an interrail global pass that allows us to travel 5 days within one month. We already chose our destinations and it seems that we only have to make one reservation in our entire trip. For our first train, we travel from Bruxelles-Nord to Wien Meidling on June 27st. Our train leaves at 19:43 and directly goes to Wien, arriving at 9:11 the next day. I have been trying to make a reservation for the two of us with Interrail, Deutsche Bahn and CD, but all of the platforms indicated that the reservation was impossible. However, they didn’t give me any reasons for it. I was wondering if the train might already be fully booked, but when I tried to book via the Belgian railway (NMBS) platform, I didn’t get any problem notifications so there must be some places left. Could it then be that it’s still too early to make a reservation? Have you any suggestions for me? Would it be a good idea to go to the Bruxelles-Nord railway station and make the reservation

1 year ago

LalabetRail rookie

asked in Train connections & reservations

Very short transfer time in Zuerich- can it be done?

I will be traveling from Paris to Rome in September with my three young children and partner. We have several stops along the way: Paris- Strasbourg- Basel- Zurich- Milan- Rome. All have short times between trains, but in Zurich, we only have 7 minutes! We are coming into Zurich from Basel on the IC 571 and need to catch the EC 329 to Milan. Is this possible? How do I find out where each platform is, etc?

1 year ago

Julie LattèsRight on track

asked in Train connections & reservations

Reservation seat: price temporarily unavailable Zurich - Paris

Hello,I have a global Interail Pass.I need to book a reservation for our return trip Zurich - Paris. I would like to book a traject with 2 changes (Zurich - Bâle, Bâle, Strasbourg, Strasbourg - Paris) but I can’t book because it’s written “Prices temporarily unavailable. Aucun résultat n'a été trouvé dans le système de réservation. Revenez dans quelques heures pour consulter les tarifs et effectuer cette réservation.” on the traject Strasbourg Paris. The train is ICE9574.Do you know how I could book? I checked on the Swiss train company but I don’t see how to book with an interrail pass.Many thanks!Julie

1 year ago

G1PRail rookie

asked in Train connections & reservations

elliejanelFull steam ahead

asked in Train connections & reservations

Train delays - missed connections. Can I take as many trains as I want?

If I’ve decided to take a certain journey with a couple of change overs but the train is delayed meaning I miss my change overs, is it still possible for me to check which trains are ok for me to take with my pass and just take them? This happened the other day so I only completed half my journey from the ticket that was scanned and on the other half of my journey no one scanned my pass. Basically what I’m asking, as long as it’s within 1 travel day is it okay to get as many trains as you like (if other trains are missed) and the scanning of the ticket doesn’t matter.

1 year ago

elliejanelFull steam ahead

posted in Train connections & reservations

Brussels- Paris reservations and changes

So I wanted to double check that this journey doesn’t need a reservation at any point (the app says no but wanted to make sure) I posted about this the other day but just wanted to check as the train times have changed (although I’m not sure why as the original journey is still saved in ‘my trip’- does this mean that journey is no longer available?)What is the website where I can check Brussels train times.

1 year ago

Katharina LieberthRail rookie

asked in Train connections & reservations

Can't find seat reservation for Zagreb- Split

Hey,I would like to travel from Zagreb to Split next week Monday! I could not figure out seat reservation for the train only. Also I could not find the option of a night train, using the Croatian website, only the one at 3pm -9pm . can someone help me?

1 year ago

Candice Van der MerweNew aboard

asked in Train connections & reservations

Seat reservations required, prices unavailable

im catching a tgv from paris to geneva 29th June. it says booking is required. i tried to book but it seems to be fully booked.It says "Prices unavailable. No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board." Am i allowed to stand or sit on the train floor without a seat reservation. All the trains for the day say the same thing. I tried booking on other train sites and all say fully booked or don't give option. If I have an eu rail pass can I use that amd just stand on the tgv train, or is a seat reservation essential?

1 year ago

ChailsRail rookie

asked in Train connections & reservations

How to make Seat Reservation for two People, but just one has an Interrail Ticket

Hello,my girlfriend and me want to make a trip to Avignon. I’m using an Interrail ticket, she just needs a ticket back to Hamburg, so she just book one normal ticket via the DB App. (She will travel to France two weeks before me with her parents and their car, thats why she just needs one ticket back)Now for the ICE from Karlsruhe to Hamburg she can choose a Seat and I will book the Seat next to her via the DB App. But how do we do that for the TGV from Avignon to Karlsruhe? We never traveled to France via train, so we have absolutely no idea, how we’re able to book two seats next to each other. There seems to be no Option to choose a seat in the TGV.Hope there is any way to make that work. Thanks for your Help!

1 year ago

Naratorn WirunhchatapantRight on track

asked in Train connections & reservations

Can I use my old reservation with my newly exchanges Eurail Pass?

Hi, I have a question. I bought Eurail Pass from an agency.I have two versions of Eurail Pass as the second version was issued for correcting surname which was shorten the last 4 letters by an issuer of the original pass (it seems surname is too long).I have reserved tickets of high-speed train from original version of Eurail pass. However, the conductors will validate my high-speed train tickets and my second version of Eurail pass.I’d like to inquire if there will be any problem of unmatched name/QR code or anything at validation ?Thanks you.

1 year ago

TERENew aboard

asked in Train connections & reservations

Booking a seat reservation for a "ready to board" train to be guaranteed a seat

Hi. I would like to book seat reservations for the trains from Hamburg Hbh to Verona. Bound for the 5th of August 2022 at 22:12, via München (arriving at 06.04 and leaving at 07.34) for Verona Porta Nuova at 13.26 on the 6th of August. On the Eurail website it says that this trip is included in the interrail pass and that I don’t need seat reservations for any of the trains. However, I would like to be guaranteed a seat. On the first train (Hamburg to München) I can book a seat via Eurail, but for the next train it says it is unavailable (perhaps because pass holders seats are sold out). If I go to Deutsche Bahn I can book seats for the whole trip. My questions is therefore, if I can use these seat reservations for both trains? Or if I will be given a fine/taken of the train on the second train (München to Verona) if the pass holder seats are sold out? Thank you so much for your help!

1 year ago

Nadia LiNew aboard

asked in Train connections & reservations

Is Caledonian Sleeper still included in 2022?

I cannot find the Caledonian Sleeper direct train from London to Edinburgh in the Rail Planner app. There are only options with one transfer. My questions are:(1) Is Eurail pass still valid on this train in 2022 whether it is a direct train or a train with transfer?(2) Is Eurail pass not valid on Caledonian Sleeper direct trains anymore now?Thank you!

1 year ago

brinsKeeps calm and carries on

asked in Train connections & reservations

How do I book reservation on Italiarail with pass?

I have an eurail global pass. On Eurail it says “ Prices temporarily unavailable. Check back in a few hours to see prices and book this seat reservation. Going from rome to florence on 27 aug 18:10 trainBut I found it on ItaliaRail website, how do I book seat/reservation only so I don’t pay for the full price ticket?

1 year ago

brinsKeeps calm and carries on

asked in Train connections & reservations

One of the legs of your journey could not be booked.

Hiwhen trying to book tickets from montparnasse to bordeaux return in july, I can add the reservations to my cart but when i go to pay it says “ONE OF THE LEGS OF YOUR JOURNEY COULD NOT BE BOOKED.Please try to find an alternate connection. The unavailable leg will be removed from your cart.” What does that mean and why?

1 year ago

Jay Joan MinierRail rookie

asked in Train connections & reservations

Travel with Eurail global pass; Maidenhead - London - Yok

Can I get a train from Maidenhead to London and then to York using my Eurail pass?

1 year ago

KevinOxFull steam ahead

asked in Train connections & reservations

Did not receive seat reservation tickets (leaving day after tomorrow)

Good evening,I have ordered my first reservation for TGV and Thalys this saturday through the interrail website.The payment succeeded, but right thereafter I got an 403 error. After refreshing a couple of Times I got a order confirmation that stated that i would receive the tickets within 30 minutes. It is 1 hour later and i still havent received An email. Also the tickets are not visible in my account.I have sent a support ticket but they try to reply within 2 days, but i already leave saturday 07:00 in the morning. I am shocked that there is no telephone number available either. As i have only used a german one country pass before, i never had any (reservation) issues before.Do you have any tips for me how to reach out for help? Thank you in advance, Kevin

1 year ago

Asme173Right on track

asked in Train connections & reservations

Hungarian Reservation

Hi,I’m looking to book reservations for myself and a few others on the train from Celje to Budapest (06:24 on the 17th of July). Unfortunately I cannot seem to find anywhere to book this reservation without paying for an entirely new ticket. MAV want me to buy a new ticket and OBB, DB and SZ have no way of booking anything at all. Does anyone know if there’s a way?

1 year ago

skaskielRail rookie

asked in Train connections & reservations

What happens if you don't book reservations if it says ''recommended seat reservation''?

Hello! I have a question about recommended seat reservations. I understand that it is not required, but what happens if I don't book a seat? Is there a chance that I'm not going to be allowed on a train or is it a matter of finding an actual sitting place? Essentially, I'm asking whether not booking a seat creates a risk of missing the train or is it simply a risk of standing instead of sitting?

1 year ago

Cathy WardRail rookie

posted in Train connections & reservations

Reservation Paris- Nice says ''one leg is unavailable'' but doesn't say which one.

I have purchased a railpass and have a train ticket in my app. I am traveling from Paris to Nice. I have to book a seat online, but when I try to do that, it says one leg of the trip is unavailable, but it doesn’t show which leg it is. I do not understand what I need to do in order to book this train. Please help!

1 year ago

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