Ask the community

Hello,In the past I have chosen Facebook for login. I absolutely want to get rid of that and create a normal login with my e-mail-adress and a password. I don’t want to be constantly traced by fb on my travels.I can’t find any information as to how to achieve that.I will greatly appreciate if you can give me some advice on the problem.Yours sincerelyAila Ziegler

Hello I have bought two interrail global pass, do you know if I can use them for the ferry from thessalonique to alonissos? thanks a lot Sandrine 

Hello,I get the message that I have to buy a separate ticket because I have already used my in/outbound. I have only used my ticket once in my own country and now I want to travel back from abroad to my own country. This should be possible, but he says it isn't. Did I do something wrong, does anyone know what's going on? 

Klopt het dat je met een Global pass niet kan reizen in italie met de HSL treinen? 

Hallo reizigers, Ik wil graag een interrail gaan plannen vanuit nederland naar Parijs, nu lees ik op deze community dat ik niet moet reserveren via de interrail app? waar kan ik het beste reserveren ? En daarna wil ik direct door reizen naar Chur in Zwitserland, hoe reserveer ik dit ? 

I have a one month continuous pass. If I activate it and start my (outbound) journey on the 1st of September should my final travel day (inbound) be on the 30th September or on 1st October? 

Hi guys, I’m planning my trip in August and I’m quite on a budget 😬. So I’m trying to cut costs wherever I can, including seat reservations. Since both direct trains between Paris-Amsterdam and Prague-Budapest have compulsory seat reservations, I looked for different journeys with no reservations needed. This is the result:Paris-Amsterdam: Paris-Amiens-Lille-Courtrai-Anvers-Amsterdam on TER, InterCity and Regional trains; Prague-Budapest: Prague-Wien-Budapest on RailJet.So, reservations are not compulsory here, but I’d like to know if you suggest them anyway for any of these journeys. I let you know that we are 10… but both the journeys will start pretty soon in the morning (6:00 and 4:45)Thanks in advance.

Good evening I'm planning a 5 day trip to rovaniemi starting from helsinki on march 16th evening and returning on the 21st evening in helsinki with Santa Claus expresshow can i buy a ticket for 2 people?

Hi,İs there a list or a page of the application which shows night trains?Thanks 😀

i bought my pass in january 2023. (7 days in one month). It says i can use my pass within one year. But at the pass the valid date is 18.01.23 to 17.02.23. Is my pass not valid any more? But i just bought it.. What is the problem?

hello I have bought e tickets réservation on internet with interrail and I can not see it in the application rail planner what should i do? thanks a lot for your answer ! 

Hi,I would like to arrange train from Zurich HBF to Wien HBF.on May 1.H’ever, EuRail schedule/SBB/ÖBB shown on different schedule. Please guide me how to input CORRECT schedule on my APP for tomorrow trip??I prefer to take train from Zurich to Wien tomorrow 6:35am.Thank you

Hi travellers, I have selected today as a travel day with my son and have tried to add my trip from the planner / my trip to the pass, but it doesn‘t work.  I have selected several trains, added connections manually and it still doesn‘t work. Spent hours with this now and I‘m travelling today and also have reserved seats. Tried to ask costumer service, but from the autom.generated mail I see it can take up to 3 days to get an answer :(. Can I still travel and explain to the conducteur? What would you do?

Hello, where can I check if there are any seats left for that train?"more info below our timetable. "I can't find this information 

Hi All, I have purchased a flexi global pass 15 trips in 2 months pass  and I want to book train travel  from Birmingham to Edinburgh for late September, I'm worried if I book it now will that Activate the card or do I put in future activation date starting the date we arrive  overseas. We don't leave Australia until early September., 2023I have a second question, when we are trying to put in my husbands name as per the passport details, it say it will only accept 15 characters, can we use his first name and just an initial for his second name then his surname? even though the passport has his whole name, will this cause us any problems, when we use the pass? Thank you all again Sharon 

I’m traveling Standard Premier London to Amsterdam in June and booked directly with Eurostar, so I can change the assigned seat.  I have chosen a seat that says “window seat” but came to find out there is no window at all, it is simply not an aisle seat, but no window.  I want to pick a forward facing seat with a window, preferably a single seat format.  But it appears there are very few of those with a window in Coach 1.  I was wondering if there is a website like seat guru for airplanes, that tells which are ok seats on Eurostar and which are really bad seats.

I would like to know whether I have to put all my journey on travel day in the pass. Suppose I want to travel from city A to city B in the morning and in the afternoon I want to travel form city B to city C. Do I have to put these two trips into the pass on my travel day?

Hi, I'm visitor from Taiwan. I bought "Eurail German Rail Pass" since 12 Apr-18 Apr. I have confirmed with the online platform "Klook"where I buy my ticket from, this ticket should able to use during "Muenchen Hbf - Salzburg Hbf", but after reservation on app that keep saying “it's not valid in some of these countries.” It make me so confuse. If someone can help me know why, that will be a big help.I will leave may email below, please contact me.Email: boy91335@yahoo.com.tw Thanks,Best regard,

Hi good morning! I'm Greta, I purchased an Interrail Global Pass Youth Promo on November 27, 2022, the information about its validity at the time of purchase referred to 11 months while now, if I try to activate it on the rail planner app it tells me that I can only activate it by, and no later than, May 1 while there would still be 5 months of usability of the ticket.

Hi,I am late with booking (only decided to go today!) and can’t seem to find tickets to get from Paris to Barcelona (in July) and then Barcelona to Malaga. Can I just turn up at the station and book directly with the ticket office or will that be super expensive? Thanks so much.

I’m planning to travel in Europe soon with my Eurail Global Pass. I am not able to book a ticket for a train using my iPhone, but it worked with a laptop. I’m not going to travel with my laptop, so I really need to figure out how to book tickets online with my iPhone. Any suggestions would be much appreciated!

Ciao, ho acquistato un global pass di 4 giorni, attivandolo ad Aprile per un viaggo in Spagna ad Agosto.Voglio cambiare viaggio e periodo ma quando vado a simulare il nuovo viaggio (in Dicembre) non mi permette di fare alcuna simulazione, dicendo che il pass non è valido.Perchè?..il pass l’ho già attivato ma ho comprato solo un biglietto della prima tratta.Grazie

Hello everyone,My App Rail Planner shows the wrong day for a trip, and does not allow me to travel that day on other trains. Has that ever happened to someone?More specifically:I choose my return from Zurich to Rome (out/inboud day) for the 6th May, and booked my seat reservation on the two trains.Now the reservation mail confirms correctly the 6th May, and so does the website, but ON THE APP it shows the day selected for Zurich-Rome as 4th May, so it does not allow me to choose another train for that day.And it happens i have to travel also the 4th May (from Amsterdam to Zurich).Doew anyone know how to correct this?Thanks.

Hi, I booked a RJX train ticket from Innsbruck to Zurich on the OBB website and inadvertently booked a seat which I don’t like. Is there any possibility to amend the reserved seat location now? There is an option of seat only(no tickets) but it seems that would unnecessarily book two seats for me (the earlier one which I booked with the ticket and the new one with the preferred seat option) Thanks  Arnab 

Hi,My daughter is going Interrailing from the UK in July with some friends from College but she doesn’t turn 18 until August.On this EU website https://europa.eu/youreurope/citizens/travel/entry-exit/travel-documents-minors/index_en.htm it says she “may need an extra (official) document signed by their parents, second parent or legal guardian(s) authorising them to travel.”However, I’m finding it very hard to work out what she needs and for which countries. The UK Foreign Office website suggests that most of the countries on her itinerary do not have specific requirements but it all feels a bit vague. I need some concrete advice to ensure she has all the paperwork she needs.The only thing that appears to be suggested is to contact an Embassy for each country to check.Is that the best thing