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Eurail & Interrail Passes

Eurail & Interrail Passes

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4,395 Topics
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4395 Topics

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Juna Icaza WilfertNew aboard

asked in Eurail & Interrail Passes

Add already registered pass

Hey all :) My problem is that I had already registered my interrail pass on my phone and even made reservations with it. Unfortunately, my phone is not the most reliable as it seems and just did a Factory reset (all data got deleted). When I now download the Railplanner App and try to register the Pass, I am told that it is already registered (which is technically true but as I said, it got deleted). Does anyone know if there is a way to re-register my Pass? Or where is it possible to contact the Interrail Team? I keep getting directed to chatbots...

1 year ago

Amy0044Rail rookie

asked in Eurail & Interrail Passes

Global Pass 4 days - can I use some days in May and some in June?

Can I use the days f. e. on the 31st of May and the other days in June?

1 year ago

Victor Pilgaard MøllerNew aboard

asked in Eurail & Interrail Passes

Is it possible to start your Interrail trip in another country than your homecountry?

Hi,We start our interrail from Paris but our homecountry is Denmark. Is it possible for us to start our journey in another country than our homecountry? If yes how do we indicate this in our interrail pass in the section “Outbound jorney”?/ Victor

1 year ago

Tarik AlamKeeps calm and carries on

asked in Eurail & Interrail Passes

Inbound/Outbound travel will count, if I just pass the country of Residence?

Hello, Unfortunately, Interrail did not change the country of residence, even the pass was not activated. Well, my questions are?My Country of Residence is France, If I go from Brussels to London through Eurostar and cross France? Will it be counted a trip in the country of residence. Or how can I do it If I want to go and come back from Brussels to London. What will be the activation date of global continuous pass for 2 months? Is it from 1st day of the month or any day of the month i.e 7th June to 7th August ? And If I book my trip for 7th June today? Will my pass be activated by today or 7th June, when I book my first trip.Thanking you in anticipation.

1 year ago

Natalia WeilguniNew aboard

asked in Eurail & Interrail Passes

Add kids to my pass

How can I add kids to my pass?

11 months ago

N_WNew aboard

asked in Eurail & Interrail Passes

000New aboard

asked in Eurail & Interrail Passes

Notification in ''my Pass'' in Rail Planner app: - "Something went wrong" "We couldn't load your Pass details. Make sure you are online and try again."

Hi, when I click "My Pass" in the Rail Planner app it loads and says: "Something went wrong""We couldn't load your Pass details. Make sure you are online and try again." I am using Wi-Fi. My phone and Rail Planner app are up to date, I reinstalled the app and restarted my phone but still the same issue. I also clicked "Enable error logging". I am in the middle of my travels and am travelling tomorrow. Help.

9 months ago

Abdul Jaleel Karakunnel MoosaNew aboard

asked in Eurail & Interrail Passes

Railjet high speed train using Eurail Austria Pass

Can I travel by Railjet high speed train from Vienna to Salzburg on the 8 days Railjet high speed train using Eurail Austria Pass?

11 months ago

Barbora GigacováNew aboard

asked in Eurail & Interrail Passes

We want to purchase a seat reservation but the journey does not show

Hello, we would like to buy a seat reservation but the site does not want to show us our planned trip. how do we proceed?We would also like to ask about train tickets on mobile. we entered them into the mobile application, are they valid from now on? or do we need to do something else?

11 months ago

CariXNew aboard

asked in Eurail & Interrail Passes

Searching Interrail Pass Cover Number

Hello,I purchased an Interrail Global Pass as Mobile Pass a few days ago. I'm trying to book a trip on the ticket.b-europe.com website. However, a Pass Cover Number is required, which I cannot find on my mobile pass. What is the best possibility to get my pass cover number really quickly? Our Travel is starting in a few days, so we are in hurry…Thank you in advance!

11 months ago

Nathan ChateauNew aboard

asked in Eurail & Interrail Passes

Trajet pass pays

Les pays pass incluent-ils les trajets entre le pays de départ et le pays d’arrivée (celui en question pour le country pass) ? ex: pass pays Italie, inclue-t’il un trajet france Italie ? Do country passes include journeys between the country of departure and the country of arrival (the one in question for the country pass) ?

11 months ago

CHAEEUN PARKNew aboard

asked in Eurail & Interrail Passes

Cover number for mobile pass

Hello. I tried to book a seat on the Paris-Strasbourg train through travel b, but I was asked to write down the cover number. I don't have a cover number because I received a mobile pass.Therefore, I would like to request you to tell me my cover number.

11 months ago

Jakob DegenNew aboard

posted in Eurail & Interrail Passes

Pass or separate tickets?

Hello! Me and a group of friends are planning a trip this summer. If we were to buy a interrail pass for 7 days, it would cost us more that if we actually bought each train pass separately (only 176€ compared to 250€) Is there any concerns that we should have over planning the journey in such a way? (for example what happens if we miss the train, can we still access the sleeping compartment etc..)Here is the link to the trip :https://eurailapp.com/share/trip?id=5DC42870-DFF9-11EC-A00F-F5E6D3E876A8&type=list&brand=interrailThank you for your time, Jakob

11 months ago

shannonnolteKeeps calm and carries on

asked in Eurail & Interrail Passes

Outbound journey not used as train was full. Can I travel from my home to St. Pancras?

I wasn’t able to use my interrail pass for the outbound journey on Eurostar as it was full so I’ve had to buy a full price ticket - can I however use my pass for the train ticket between my home town and St. Pancras International to get to Eurostar?

11 months ago

Matteo IammarroneNew aboard

asked in Eurail & Interrail Passes

I am turning 27 in August, does that mean that I will have to use my pass before that month?

I have bought a 2 months-global pass with the youth-discount. Considering that I will turn 27 years on the 21st of August, I was wondering whether this means that I will be able to travel after that 21st of August as long as I activate the pass before that date. Or do I have to finish my travel before I turn 27? Thank you in advance for your clarifications.Matteo.

1 year ago

DianaMartinsRight on track

asked in Eurail & Interrail Passes

My birthday wrong - I need it to be changed.

My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day 1st June. I don’t know how to change.

9 months ago

annaRNew aboard

asked in Eurail & Interrail Passes

My phone is too old for the mobile app

Hello,I received a free youth global interrail pass via DiscoverEU and I have been told to activate it via the mobile app. However, my phone is too old to download the app (I have iOS 12 and you need iOS 13 to download it, my phone isn’t capable of updating to a more recent iOS).Is there any way I can activate my pass and travel without the app? In all the emails I have received there has been no mention of any alternative to the mobile app, but I have no way of downloading it.How am I supposed to travel?Thanks

1 year ago

Angelina PaigeNew aboard

posted in Eurail & Interrail Passes

Refund /Exchange - no response

Hello there,I have just purchased a Eurail Pass for my friend and a Interrail pass for myself since we wanted to explore Paris coming from Frankfurt but I’m guessing that the website recommended me the wrong pass because I can’t even use the passes for that journey and I would like to exchange the passes or receive a refund. And I sadly haven’t received a response yet which is a huge bummer.

1 year ago

GülNew aboard

asked in Eurail & Interrail Passes

Global pass valid in UK?

Hello, is the global pass valid in the uk?Thank you!

1 year ago

Julie Delecki RootNew aboard

asked in Eurail & Interrail Passes

Accidentally entered wrong birth year

I have booke tickets but acidently entered wrong birth year and it wont le me change it in editing.there is no phone number to call for help. please Help!

1 year ago

GeraldNew aboard

asked in Eurail & Interrail Passes

Validity 1 month in 11 months, what does it mean?

My one month global pass is valid for 11 months. Is that the start of the journey or the end? As an example: my pass was purchased on the first of May this year. Can I use it next year in April? If the first travel day is the last day of March?

1 year ago

annamastaNew aboard

asked in Eurail & Interrail Passes

Is the ticket from your country to your destination country (and return) included in the Pass?

1 year ago

KIM HYUN SOONew aboard

asked in Eurail & Interrail Passes

How to change shipping address?

Hi, I’ve just reserved a paper ticket and I see my shipping address is incorrect.Can you help me with changing the address?Thank you!

1 year ago

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