Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,416 Topics
- 16,740 Replies
reservations w eurail pass. how to check without buying / considering buying
hi folks i found the belgium sitehttps://www.b-europe.com/EN/Booking/Pass#Outboundis there any other way to see if there are still reservations for trains from sayLondon to Paris or London to Amsterdam in the may 7 or may 8 or may 9 range ? 2023. it is important for me to know before i buy a pass if this trip is possible wi eurrail pass / thank you for reading !!!
Wrong country of residence
Hello,Last week i started my interrail trip from Vienna - city of residence - to Stuttgart. I was using one of my inbounds/outbounds and everything was fine so far. Today I tried to book my trains to France and realized that the country of residence, mentioned on my pass is Germany - maybe cause I have German id, but just living here for summer -. Is there any chance to change the county of residence after already activating the pass? Would be really helpful cause I planned Germany as the spot where I will start all my travels.thanks
Is it necessary to use the Inbound & Outbound entitlement?
Hi, i’m asking these question for the Interrail pass for my partner. The pass condition stated that “The Interrail Global Pass is valid for travel in your country of residence during one outbound journey and one inbound journey that occur during travel days at any point in your trip” This mean the pass will have 1 inbound & 1 outbound entitlement of the 4 days pass that i’m intending to buy? May i know if it is necessary to use the 1 inbound & 1 inbound ? As my travel itinerary would be Spain flying into London (21st) London to Germany (train 23th) Germany to Paris (train x2 27 & 28th) Paris to Spain (train 31th) So technically speaking i will be using only 1 inbound will that be alright ?
2 trips from my home country / 4 travel days...possible?
Hi,its a shame that interrail doesnt have a real support, just a bot which isnt really working for me, so here we go with my questions:I have a 1 month interrail pass with 4 trips (incl. 2 home country days)Berlin → Zermatt (Mo, 23.01.2023) Zermatt → Berlin (Fr, 27.01.) Berlin (or Hamburg, not sure yet) → Bordeaux (09.02.) Bordeaux → Berlin (14.02.)How can i use this pass in the best way?Like i was planning it right now its not possible, because i have 4 home country ride, correct?What do i do with the bordeaux rides? book a normal ticket for the DB from what station or until what station? Looking forward to hear from you and thank you for your help
Hi ,I was checking the train options from Lucerne to Jungfrujoch using euro rail pass Lucerne-interlaken( Golden pass line)From Interlaken Ost, -train to Lauterbrunnen and then train to Kleine Scheidegg train to Jungfraujoch. but its showing not in pass networkcan someone help me how to go from Lucerne TIA
Impossibility to acess the app due to IOS 13.0
Hi all,I have a major problem with my Interrail mobile pass. I use the Rail Planner app on my Iphone 6 and everything went well until 3 days ago, when the app was updated and could only be used with an IOS 13.0 version. Unfortunately, I cannot install it on phone. Then, I don’t have access to my app anymore. My pass ends in two weeks and I really need to use it to come back.Has someone experienced the same problem ? If someone could help me find a solution, I will be so grateful !Thanks in advance !
no help from interrail
Hello, I have a big problem, I had a technical problem to activate my pass. Now since one week I ask Interrail to help me, because my pass now is not valid anymore. I can’t aktivate it or do something. Interrail said they want to help me, but they only sending email like a chat bot. There is no help at all. Now I’m losing my money 400€, and can’t go trevel with my son because he aktivate his pass. help please!
How do I read an OBB ticket
I made a reservation with OBB for tickets from Munich to Genova, and I am not sure if it is what I think it is. The printed tickets are all German, and I have translated some, and see it does say I paid with a credit card, but I don’t see where the times or train numbers are. I emailed OBB customer service, and there are ticket numbers and a QR code in what I printed, but I can’t figure out where on the ticket where it gives the info I need. I printed out a time table, but I don’t remember where that came from. I can’t find anything on the OBB sute to check a reservation, or to change a reservation. And if I remember, it gave a place to enter our Eurail pass numbers.
Ambiguous reservation system
I don't know if member's are aware, that if you book Amsterdam to London. Eurail have no direct trains, but you have to book 2 separate trains, one from Amsterdam to Brussels either IC or Thalys, change in Brussels and go through security, before boarding Eurostar.I got caught out by the website and finished up with a Brussels to London ticket. I have to now book at extra cost Amsterdam to Brussels with all the hassle of security in Brussels, and making sure my train arrives early enough. But I can't do this until 90 days before.I have tried to cancel or reschedule my trip through both Eurail and Eurostar to no avail, they just don't want to know.I reckon they take your money then abandon you.Be careful with booking on the Eurail website.
Child passes not delivered. We want to have them added to our adult pass
Hello,I have contacted customer service for over 10 days now and I have not received a response. I will be travelling to Europe and using the pass next week, so I’m really worried about when they will help fix my issue.I bought 4 adult passes, 4 youth and 2 children but once I bought them the 2 children passes were not emailed to me and I just wanted to add the 2 child passes to one of the adult passes and receive help from customer service to fix this. I need this resolved as soon as possible, as we are travelling in a group and without the child passes I will not be able to take the 2 children with us on the train rides.Thank you,Mahiya
NEED HELP with Global Pass use and Mobile App
Hello, I am completely new to Eurail.com, traveling on train through Europe and even more the the Mobile App Rail Planner. I am traveling with my wife and daughter from December 26th to January 06th (London - Paris - Chamonix - Milan - Venice - Florence), and I got the 7 days Global Pass through the website. I have been buying the different tickets for each route, so I already got them and even printed each of them. I see there is the Mobile App, which I already downloaded, and I have my account active. I saw today that our Passes are not yet Active. So, I proceeded and I activated mine, but then I do not see any of the tickets (for the Seat Reservations) that I have bought in the Mobile App, and I cannot find a way to add them there. I need to validate if I have to (must) use the Mobile App, or if I could just take my printed at home tickets (which have the barcode) and use those to board the trains? This is specifically for those where I need Seat Reservations, but what about those t
Changing country of residence
My friend bought an interrail ticket for me but entered my country of origin rather than my country of residence. Now I would like to change it. I already contacted the customer service but they still did not reply, and I already see some of the trains I would like to take getting booked out. However, I read that customer service can only change the country of residence if the pass is not activated yet, so I dont want to book the trains already (as then I would have to pay reservation fees twice). Is there a way to book trains already, to change country of residence yourself, or to speed up the process? Happy about any tips!
EURORAIL GLOBAL PASS-Paris, Switzerland and Milan
Hi, I’m Shobhana from INDIA. We are group of 9 (5adults+4 children) planning a trip in May. can anyone let me know what I could cover with Eurorail global pass? are we allowed to board Switzerland trains too ( Interlaken to Mt Titles and Jungfraujoch) Thanks in advance
How to guarantee seats?
Hi,I am new and finding this all very complicated, honestly wishing I had never bought the pass.I have a mobile global first class pass and planning to travel next week.I have read loads of previous questions and have been searching trips, adding them to My Trip and then to My Pass to show tickets.Really appreciate some help to my questions-1) I have read that although I have a ticket, it doesn’t guarantee a seat on the train, for trips with no reservations needed, do I now have to find out the train company and see if I can make reservations?2) My pass shows a bar code for the day with several trips, does that ticket/bar code cover every trip for the day?3) Do all trains have first class carriages? Trips without reservations, do I just look for seats in first class and if none available, go to 2nd class?4) Some trips have a very short transfer to change trains, is there a way of finding out platform numbers before arriving so I don’t miss the train?I am so confused and with only havin
My Journey will not add to My Pass
I am travelling tomorrow morning in Italy . It is now 23.00hrs on Wed 29 March. I cannot add tomorrow’s journey to My Pass. It just does not appear. I have checked the train timetable , cleared the cache , re-installed the app but my journey is not showing . The Pass has been working great for the last 7 days. This is the first time I cannot add a journey. Does anybody have any ideas ? Thanks . M
Help for eurail
Hi All , very exited to visit Europe with my family ( 2 adult , 1 youth (17 years) , 1 kid (11 years) My itinerary (and question related to it is as follows : Land to switzeland on 9th June...rest for the day Next day visit to Titlis and mountains Roam around Zurich in boats/train etc Leave for Paris on Lyria train on 12th June...rest day Visit Effiel tower and other places on 13th 14th meet friends/ family 15th fly back.I am thinking to buy 4 days Eurail Global Pass ...but have following doubts- Does this pass covers ALL my Local train travel within Zurich ? I meant Travel to Zurich station to Edinburgh. I also plan to visit lucerne and some other areas ?\-- Does this cover local boat travels in ALL Trains in ALL zone. -- Does this cover local travels in Paris in ALL Trains in ALL zone ? . -- If yes , do I need to buy ticket in advance with this pass OR I can just show that in trains/boats ?-- My understanding is that this card will give me 25% discount for
Child turning 12 with global pass
My eldest child will turn 12 next year and they have a child global pass (along with me having an adult global pass). We had hoped to start our travel before they turn 12 but unfortunately no longer can. However, we will have a spare day in our itinerary and could activate/start their pass before they turn 12, sacrificing that spare day and still complete our itinerary in the remaining days and duration of the global pass. Would that be possible even though we do not actually travel on the start day before they turn 12? e.g. we do not add a journey to that day in the app? And, if so, could we do this for the child alone or would an adult pass also need to be started on the same day?
Does Eurail Global pass really include the Heathrow Express?
My answer to this is no, despite it being advertised in the Eurail planner. After a long flight from Australia, trying to activate our mobile pass for the first time, the train attendant tells us it isnt valid...because Heathrow Express isnt part of Network Rail (the UK rail consortium that combines all the tracks). Im aware of this, and I was happy that the Heathrow Express was listed as being part of the Eurail pass. But no, the ticket lady said it wasnt part of the pass and that they had tried to explain to Eurail many times that they werent involved in the scheme but they kept having travellers come up to them (like I did) showing them the Eurail Planner rules/inclusions and expecting to be able to use it. Can anyone else confirm if it really is part of the pass or if it isnt and Eurail are just false advertising?
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