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Eurail & Interrail Passes

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nielsNew aboard

posted in Eurail & Interrail Passes

Technical difficulties- check out 50% pass

I can’t proceed to checkout regarding buying the 50% continuous pass and I’m worried that the sale will end before I can buy my pass. Can anybody help me why this is going on?

1 year ago

Betty Jenkins GreenKeeps calm and carries on

asked in Eurail & Interrail Passes

problems booking passes online

We are travelling to Europe in August and I am having trouble paying online for my passes. I have called my credit card issuer and they said everything is fine and that I haven’t put through an attempt on their end. I don’t understand. Anyone have similar problems?

5 months ago

Michael DuvaKeeps calm and carries on

asked in Eurail & Interrail Passes

reservations w eurail pass. how to check without buying / considering buying

hi folks i found the belgium sitehttps://www.b-europe.com/EN/Booking/Pass#Outboundis there any other way to see if there are still reservations for trains from sayLondon to Paris or London to Amsterdam in the may 7 or may 8 or may 9 range ? 2023. it is important for me to know before i buy a pass if this trip is possible wi eurrail pass / thank you for reading !!!

6 months ago

BayonRail rookie

asked in Eurail & Interrail Passes

Wrong country of residence

Hello,Last week i started my interrail trip from Vienna - city of residence - to Stuttgart. I was using one of my inbounds/outbounds and everything was fine so far. Today I tried to book my trains to France and realized that the country of residence, mentioned on my pass is Germany - maybe cause I have German id, but just living here for summer -. Is there any chance to change the county of residence after already activating the pass? Would be really helpful cause I planned Germany as the spot where I will start all my travels.thanks

1 year ago

Angeline PohKeeps calm and carries on

asked in Eurail & Interrail Passes

Is it necessary to use the Inbound & Outbound entitlement?

Hi, i’m asking these question for the Interrail pass for my partner. The pass condition stated that “The Interrail Global Pass is valid for travel in your country of residence during one outbound journey and one inbound journey that occur during travel days at any point in your trip” This mean the pass will have 1 inbound & 1 outbound entitlement of the 4 days pass that i’m intending to buy? May i know if it is necessary to use the 1 inbound & 1 inbound ? As my travel itinerary would be Spain flying into London (21st) London to Germany (train 23th) Germany to Paris (train x2 27 & 28th) Paris to Spain (train 31th) So technically speaking i will be using only 1 inbound will that be alright ?

1 year ago

jamboreeKeeps calm and carries on

asked in Eurail & Interrail Passes

booking a ticket for 1eurail ticket holder and 1 NON eurail ticket holder

How do I make sure both my partner and I buy the same train ticket.Can I purchase both tickets in one place.I have a eurailmy partner does NOT have a eurail pass

6 months ago

Jaki102Keeps calm and carries on

asked in Eurail & Interrail Passes

Can't add my mobile pass and add passengers to my account

I have tried for hours not to add my mobile pass as well as add passengers to my account. Well, IT’S NOT WORKING. Your site does not “see” my pass and tells me the passengers don’t exist. I need to make reservations NOW

1 year ago

SaraRRight on track

asked in Eurail & Interrail Passes

2 trips from my home country / 4 travel days...possible?

Hi,its a shame that interrail doesnt have a real support, just a bot which isnt really working for me, so here we go with my questions:I have a 1 month interrail pass with 4 trips (incl. 2 home country days)Berlin → Zermatt (Mo, 23.01.2023) Zermatt → Berlin (Fr, 27.01.) Berlin (or Hamburg, not sure yet) → Bordeaux (09.02.) Bordeaux → Berlin (14.02.)How can i use this pass in the best way?Like i was planning it right now its not possible, because i have 4 home country ride, correct?What do i do with the bordeaux rides? book a normal ticket for the DB from what station or until what station? Looking forward to hear from you and thank you for your help

10 months ago

bigoKeeps calm and carries on

posted in Eurail & Interrail Passes

reservation issue

HelloI have a global Eurail pass. Tomorrow I have a train going to Paris from Barcelona Sants. I paid for a reservation to Nimes then train switch and another reservation to Paris airport.Change of plans,I need to go to Paris, Gare de Lyon station now. This would be via my first train that I have reserved to only Nimes. (It’s a direct train). Could I just stay on the train to gare de Lyon. I can change my Eurail ticket easily enough. Thx for any advice.

1 month ago

Sherly RuizKeeps calm and carries on

asked in Eurail & Interrail Passes

is Bernina Express included in the EURAIL PASS?

hi everyone..thank you in advance for your insights..we will be traveling around Europe in April-May. We are planning on catching a train from Milan to Tirano and from Tirano, italy take the Bernina Express...And get off in St Moritz and catch a train until we arrive in Lucerne, Switzerland.

1 day ago

Camilo SilvaNew aboard

asked in Eurail & Interrail Passes

Where or how can I get my pass cover number-mobile pass?

Hello!It being impossible for me to book seat reservations for Thalys trains .Can you please send me that number ASAP, for my online/mobile pass?Thank you very much in advance!

1 year ago

Shobhana KalyanKeeps calm and carries on

asked in Eurail & Interrail Passes

LUCERNE-JUNGFRAUJOCH

Hi ,I was checking the train options from Lucerne to Jungfraujoch using euro rail pass Lucerne-Interlaken (Golden pass line)From Interlaken Ost, -train to Lauterbrunnen and then train to Kleine Scheidegg train to Jungfraujoch. but its showing not in pass networkcan someone help me how to go from Lucerne TIA

7 months ago

ZiblibliFull steam ahead

asked in Eurail & Interrail Passes

Impossibility to acess the app due to IOS 13.0

Hi all,I have a major problem with my Interrail mobile pass. I use the Rail Planner app on my Iphone 6 and everything went well until 3 days ago, when the app was updated and could only be used with an IOS 13.0 version. Unfortunately, I cannot install it on phone. Then, I don’t have access to my app anymore. My pass ends in two weeks and I really need to use it to come back.Has someone experienced the same problem ? If someone could help me find a solution, I will be so grateful !Thanks in advance !

1 year ago

kaiotesKeeps calm and carries on

asked in Eurail & Interrail Passes

Eurail and Swisspass Comparison - Review my math

I'm looking for guidance on whether I should get the Swiss pass or Eurail pass.This will be for one adult and one 6 yo (she gets rides free) Below is my itinerary.Day 1 Paris to GenevaDay 2 to Montreaux(Golden Line pass)LucerneDay 3 (Titlis)Day 4 (Golden Round Trip)Day 4 Zurich. Based on my research, (All amounts in EUR)1. Let's say Paris to Geneva costs $60 for 2 in advance.2. Seat reservation of $30x2 Eurail3. Both passes get me rides on the GoldenPass.4. Titlis costs 129 w Eurail, 62 for SP5. Golden roundtrip both have the same $41 surcharge. I should factor what I'll assume to be small amounts for local trips on the tram/bus if I do not have the SP.I will need 3 days of the WP 257 and the minimum for Eurail is 4 days at 194 andThey both come about the same? $420 or so? Factor in local trips in Lucerne and Zurich, I probably should get the SP as it’s more convenient than scrambling for change to get tram tickets?Not staying city center in Geneva, Lucerne. Thanks

3 months ago

Knocky19Keeps calm and carries on

asked in Eurail & Interrail Passes

Support for Neurodiverse Travellers

Hello I am dyslexic and the information on any website is always a little overbearing and I am seeking for an agent to help me with a return trip to Malaga from London which is £900 on Trainline.This site gives me the impression a Eurail Pass would be cheaper, but I’ve no idea on any restrictions with regard to it’s use etc and would feel more comfortable speaking to an agent to ensure my planned journey & times are covered… The Chatbot is not engineered to identify any neurodiverse keywords and is unable to help me. Thank you

3 months ago

BiggiKeeps calm and carries on

asked in Eurail & Interrail Passes

no help from interrail

Hello, I have a big problem, I had a technical problem to activate my pass. Now since one week I ask Interrail to help me, because my pass now is not valid anymore. I can’t aktivate it or do something. Interrail said they want to help me, but they only sending email like a chat bot. There is no help at all. Now I’m losing my money 400€, and can’t go trevel with my son because he aktivate his pass. help please!

7 months ago

Roxy LentzKeeps calm and carries on

asked in Eurail & Interrail Passes

How do I read an OBB ticket

I made a reservation with OBB for tickets from Munich to Genova, and I am not sure if it is what I think it is. The printed tickets are all German, and I have translated some, and see it does say I paid with a credit card, but I don’t see where the times or train numbers are. I emailed OBB customer service, and there are ticket numbers and a QR code in what I printed, but I can’t figure out where on the ticket where it gives the info I need. I printed out a time table, but I don’t remember where that came from. I can’t find anything on the OBB sute to check a reservation, or to change a reservation. And if I remember, it gave a place to enter our Eurail pass numbers.

9 months ago

Paul LeycoKeeps calm and carries on

posted in Eurail & Interrail Passes

Could you please help us which Global Pass to take?

Please can you confirm that this is the best Global Pass we should purchase for our trip this December. This would be our itinerary plan.Hope to receive you earliest response. Thank you # of Country Train Travel Date Country Travel Time Seat Requirement 1 21-Dec Paris, France to Barcelona Sants Spain 7 hrs 14:42 - 21:27 Seat reservation required 2 25-Dec Barcelona Sants, Spain to Lyon Part Dieu, France 5 hrs 08:00 - 13:20 Seat reservation required 3 26-Dec Lyon Part Dieu, France to Bern, Switzerland 5 hrs 09:38- 13:56 No Seat reservation required 4 28-Dec Bern, Switzerland to Prague-Holesovice, Czech Republic 13 hrs 20:04 - 09:14 Seat reservation required 5 30-Dec Prague-Holesovice, Czech Republic to Dresden, Germany 2 hrs

6 days ago

Bianca LindersFull steam ahead

asked in Eurail & Interrail Passes

why can I not get the qr code for my trip today?

We want to go in an hour. But we can not get our qr code.

5 months ago

BrettKeeps calm and carries on

posted in Eurail & Interrail Passes

What is the right pass for my travel help please

Hi there my wife and I will be travelling soon from Rome - Florence - Venice - Interlaken - Paris - Paris Disney - London. Starting on 24 July in Rome spending only a day in some locations with our final train Paris to London on the 3rd August. would the 7 day in 1 month be the right choice? And would it cover all the destinations? any help appreciated Regards

5 months ago

Keyu ZhouKeeps calm and carries on

asked in Eurail & Interrail Passes

Where should I buy my pass? eurail or interrail eurail?

I am a Chinese citizen holding a Chinese passport, and currently living in Switzerland holding a Swiss residence card. Not long ago, I ordered 2 passes on the eurail website as a Chinese passport citizen. Is this pass available?

5 days ago

Hans-Jörg LeuterKeeps calm and carries on

asked in Eurail & Interrail Passes

2 Reise buchen - inbound/ outbound

Ich habe bei meinem 7-Tage Global Pass einen Fehler gemacht und bei der Rückreise eine Fahrt nach D eingebucht und kann jetzt keine 2.Reise mehr buchen…wie kann ich den Pass wieder aktivieren?

1 year ago

BigalKeeps calm and carries on

posted in Eurail & Interrail Passes

Ambiguous reservation system

I don't know if member's are aware, that if you book Amsterdam to London. Eurail have no direct trains, but you have to book 2 separate trains, one from Amsterdam to Brussels either IC or Thalys, change in Brussels and go through security, before boarding Eurostar.I got caught out by the website and finished up with a Brussels to London ticket. I have to now book at extra cost Amsterdam to Brussels with all the hassle of security in Brussels, and making sure my train arrives early enough. But I can't do this until 90 days before.I have tried to cancel or reschedule my trip through both Eurail and Eurostar to no avail, they just don't want to know.I reckon they take your money then abandon you.Be careful with booking on the Eurail website.

7 months ago

Mahiya ChowdhuryNew aboard

asked in Eurail & Interrail Passes

Child passes not delivered. We want to have them added to our adult pass

Hello,I have contacted customer service for over 10 days now and I have not received a response. I will be travelling to Europe and using the pass next week, so I’m really worried about when they will help fix my issue.I bought 4 adult passes, 4 youth and 2 children but once I bought them the 2 children passes were not emailed to me and I just wanted to add the 2 child passes to one of the adult passes and receive help from customer service to fix this. I need this resolved as soon as possible, as we are travelling in a group and without the child passes I will not be able to take the 2 children with us on the train rides.Thank you,Mahiya

1 year ago

FionRight on track

asked in Eurail & Interrail Passes

Pass expired

Hi, I have a problem about my pass. The duration of my pass is from 23 December 2022 until 22 January 2023, but today is 02 January 2023 and it shows that my pass is expired so I can’t add any new travel day. Is there any way to fix this? I’ve contacted the customer service, but I didn’t get any reply yet and I am traveling today. Thank you.

11 months ago

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