Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,272 Topics
  • 20,219 Replies

5272 Topics

F
Full steam ahead
FTE23Full steam ahead
asked in Eurail & Interrail Passes

Seat Reservations

We have ‘15Days in 2 months 2nd Class’ Eurail Global Pas. We will be travelling from Prague HBF (Prague Hlavni Nadrazi) → Budapest-Keleti Budapest-Keleti → Vienna Hbf (Wien Hauptbahnhof Vienna)Seat reservation are optional for both. No reservation allows for change of plan. Reservation ensures seating especially long journey from Prague to Budapest.Should we reserve seats or not?

17
F
Full steam ahead
5 months ago
M
momomardiniRight on track
asked in Eurail & Interrail Passes

outboun inbound

Bonjour je ne comprends pas l'utilité des outbound et inbound Mon pays de résidence  est la franceJ'ai pris avec ma copine un pass de 7 jours J'ai utilisé le simulateur qui nous aide a choisir notre passe , dans les consigne cest ecrit quil faut choisir les destinations seulem ent jai mis 7 ville différente (Luxembourg, berlin, prague, vienne, budapest, venise, rome) il ma indiqué que je peux prendre donc le pass de 7 jours Seuf que quand jai pris le pass et jai programmé le voyage il mindique quil me manque un jours Je ne comprends pas trop 

17
T
Full steam ahead
7 months ago
Y
Full steam ahead
YorkieFull steam ahead
asked in Eurail & Interrail Passes

Italian Intercity reservations - mandatory or optional?

Can anybody definitively confirm that IC trains in Italy do or do not require reservations for pass users?My experience a couple of months ago was my reservation was checked. Interrail planner says reservation required, but on here and Facebook several experienced contributors say they are optional.Italiarail - Trenitalia’s official partner also says reservations are required. I am always concerned that Newbies get the correct information as on board. It is no good saying “I thought...” or “ I was told by …...”, when they have the uniform and the rule book on their side.

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Y
Full steam ahead
1 year ago
plwalker
plwalkerRail rookie
asked in Eurail & Interrail Passes

Eurail Black Friday sale 2022?

I am planning a backpacking trip to Europe in 2023. My research showed that Eurail had a sale on their tickets last year at this time.  Anyone know if it will happen again this year? Thanks!

17
Jody
1 year ago
Teresa Edwards-Lorett
Teresa Edwards-LorettRight on track
asked in Eurail & Interrail Passes

Eurail Pass into Zermatt

How to get from Milan to Tasch?  Will the Eurail Pass also pay for the daily trips into Zermatt from Tasch?

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Teresa Edwards-Lorett
1 year ago
G
GailRight on track
posted in Eurail & Interrail Passes

Outbound journey via Newhaven (Port) from London to Paris

Because I have left it too late – I leave on 3rd April – I cannot make a reservation on Eurostar to go to Paris. After doing my research, I have decided that my best route is to go from Victoria to Newhaven via Brighton, and then get the ferry from Newhaven to Dieppe. From Dieppe I can then get the train to Paris. You would think this was a very simple matter to use this as my outward journey from my home country – but you would be wrong! I have spent literally the whole day on the interrail app, looking at endless related topics, FAQs, and various community websites trying to sort it out, with no success at all.I have tried entering ‘Newhaven’, ‘Dieppe’, and ‘Paris’ as my destination, and all I am getting back is that I am being routed in a circle back round to London to take the Eurostar, which I cannot do because I cannot make a reservation! (Quite apart from the fact that the journey from London back to London takes 8 hours!!) And/or I am being told that this is not a valid route f

16
R
Railmaster
7 months ago
thealimir
Keeps calm and carries on
thealimirKeeps calm and carries on
asked in Eurail & Interrail Passes

Mistake in Purchasing a Pass

I guess made a mistake in Purchasing Eurail Global Pass (for a family of 4 including 2 kids of 6 & 9 years age)I was already on a TIGHT BUDGET :’(Anyways, I purchased a 15 Days Pass (not activated yet) that I thought will work for 2 months, but I just came to know that it works for a month (straight with no breaks??) and a 2-month flexible pass is separate.So if I cancel this pass now for a refund and get a new 15 day flexible pass, I will have to pay an extra amount as follows:Loss when canceling & getting a refund on the previous pass - $154 Additional amount to be paid when purchasing a new 15 days flexible pass - $262 Total additional amount to be paid - $422In case I don’t cancel the existing pass and do the additional journeys without a pass, the following two options exist:Option 1 - Journeys without Pass (depends on … if I activate the pass on 23rd June & it deactivates on 8th July)Paris to Annemasse on 18th JuneOption 2 - Journeys without Pass (if I activate the Pa

16
T
Full steam ahead
5 months ago
P
pedestrianpatRight on track
posted in Eurail & Interrail Passes

Best Pass to Buy for Paris/Switzerland/Rome

Good day! I am torn between purchasing between the Eurail and Swiss Pass. Our itinerary is as follows for end of May 2023: Day 1-2 - ParisDay 3 - Train from Paris to InterlakenDay 4 - Interlaken (possibly do a boat tour in Lake Brienz)Day 5 - Train from Interlaken/Lauterbrunnen to Lucerne (We have plans to go paragliding this specific morning, so have to go to Stechelberg station for this from Interlaken and then go to Lucerne after. I know there is a cable car ride involved from Stechelberg to Murren which is the take off site.)Day 6 - Lucerne (We were looking into doing a Mt Pilatus trip)Day 7 - Train from Lucerne to Geneva (Possibly looking at doing a stop in Gruyeres)Day 8 - Train from Geneva to RomeDay 9-11 - Rome I was hoping I could do a combo of Eurail and Swiss Pass (3 days each), but the smallest Eurail package seems to be for 4 days. Thank you in advance, Regards,Pat   

16
P
8 months ago
M
marmandRail rookie
asked in Eurail & Interrail Passes

1st class vs 2nd class pass to be able to book single sleepers?

Hi,  I am planning on doing a 3-month interrail trip in September and I’m taking a few night trains. However, i only want to book single sleepers, I don’t want to share. Is it necessary to buy a 1st class interrail pass? or will the 2nd class suffice?  Thanks!

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Patricia Law
1 year ago
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narendrant7Right on track
asked in Eurail & Interrail Passes

Youth Pass - What is meant by "Start of the trip"?

Hey there, I would like to take Eurail Italy 3 days within 1 month 1st Class passes for me and my wife. My wife's birthday is on April 29th and she will turn 28 on 29 April, 2023.If I buy a  pass starting from 26 April, 2023 will she be eligible for the Youth discount?I am planning to use the pass for travel in Italy on 5, 6 and 15 May, 2023. The website says “If you're 27 or younger on the date you choose to start your trip, you can buy our discounted Youth Pass.”. I am not sure what start of trip means here.Just to make it clear, on the start of validity of the pass (26 April, 2023), she will be 27 years old and on the first day of travel (5 May, 2023), she will be 28 years old. Thanks in advance!

16
Camilo.
7 months ago
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Lea FontaineRight on track
asked in Eurail & Interrail Passes

I never received my paper passes following an order on the Interrail site.

Hello, I never received my paper passes following an order on the Interrail site. The pass is for 22 days. The delivery man did not find my address, so the passes are returned to the Netherlands at interrail. However after 4 or even 5 contacts with interrail, no return of their pass, no response. This worries me because my holidays are coming, that I would like to organize my trip and that I have committed a large sum of money. What should be done in this case? Tanks you for your help,  Lea

16
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1 year ago
Bianca Linders
Full steam ahead
Bianca LindersFull steam ahead
asked in Eurail & Interrail Passes

Mobile pass Expired????

On our mobile pass, stands EXPired. We planned our trip for this tuesday! What to do? We could use it up to the end of  May! All the trips stands in the schedule.

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Bianca Linders
Full steam ahead
7 months ago
Martin Pilley
Keeps calm and carries on
Martin PilleyKeeps calm and carries on
asked in Eurail & Interrail Passes

Exchanging mobile pass to the discounted

HiI bought my passes (15 in 2 months)in March with the 10% promo but would like to exchange them for the continuous pass that is on offer now. Im having no joy getting a reply with customer services and the offer ends soon.My question is, because I bought my passes with a 10% promo can I exchange these tickets for the 15€ pervticket fee or not?My confirmation says it can be exchanged or refunded with a link to the refund/exchange policy which then says some promos cannot be refunded/ exchanged.Could someone please help? TIA Martin     

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Sam Theodosius
1 year ago
D
DulanRight on track
asked in Eurail & Interrail Passes

Inbound night train problem

Hi,I have a problem with a night train from sweden back to  my residence country germany. When using the night train from Malmo C to Hamburg the mobile pass uses my last inbound travel day on the 18th april but i need it on the 19th april to get back home. The workaround i have found here does not work because the last stop of the train is in Denmark before midnight. Border crossing to germany should be around 3:00am.Does anyone have an idea how to use it correctly in the app to have a valid ticket?  

16
seewulf
Railmaster
1 year ago
Shobhana Kalyan
Keeps calm and carries on
Shobhana KalyanKeeps calm and carries on
asked in Eurail & Interrail Passes

Luzern-Mialno P.Garibaldi train suggestion

Hi,Can you guide me if I have to cover Mt.titlis trip(Luzern-Engelberg)  and take train to Milano same day (Preferably post 5pm  ? (June 7th) I tried to look at train connections on both Euro rail planner & Sbb. Train timings are completely different (Some train has 3 changed on Euro rail app and showing 24mins transfer ) where as Sbb shows 1 train change and 4 mins transfer time. we are 9 people . can you suggest train timings considering elders and children ? Thanks in advance!   

16
T
Full steam ahead
6 months ago
Boris Smithee
Boris SmitheeRight on track
asked in Eurail & Interrail Passes

Inbound/outbound day travels

Good day, I am facing an issue at the moment with my interrail pass. I want to schedule my journey back to my home country -which is Belgium- and the app tells me that I wasted both outbound and inbound day travels. When I checked closer, I discovered that the app put me an In/outbound day journey on a Berlin-Prague travel. It has no sense. Furthermore it took me one hour for getting out from Belgium. How can I lose both In/out travel back on on one hour travel. It seems that the app is having some troubles and I am sure that I would have less issues with the paper pass as I used when I was younger. Please enlighten me on this case. Thanks in advance.

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A
Railly clever
1 year ago
Y
Full steam ahead
yc94Full steam ahead
asked in Eurail & Interrail Passes

Country of birth (Cuba) not available on the reservations page

I bought an eurail pass but apparently i can't use it because my country of birth is not available on the drop down menu under reservations !!! I was born in Cuba but I'm a US Citizen with an American passport. What am I supposed to do in this case? I'm trying to request a refund but I dont even see an option for it and the customer service is nonexistent. 

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N
Railmaster
1 year ago
T
TörnqvistRight on track
asked in Eurail & Interrail Passes

Problems with the Rail Planner app, unable to add journey/use travel day

A customer of ours is experiencing problems with the Rail Planner app, unable to add journey/use travel day. The app shows a "Something went wrong" error message. They are out traveling right now, please advice. Ping @Nanja 

15
Stephane Bourgeoisie
1 year ago
H
Keeps calm and carries on
HectorKeeps calm and carries on
asked in Eurail & Interrail Passes

Credit Card Error

I’ve finally made my itinerary and ready to book and start travel on Tuesday but well several things:The colors are hard to see on iPhone Chat program (on iPhone) hides the “X” to close it out because it covers almost the entire screen and you just can’t log out Some links do not work like I mentioned here: And lastly, the form to purchase has issues as I am not able to buy a pass.What gives people?Here is the error I get when I try to purchase a pass:  can you imagine what other heads I may encounter while I travel gosh kind of scary and getting high Anxiety over all, gosh oh and did I mentioned that I just finished planning my itinerary? oh and I went to Frankfurt main train station and the DB office (service center) offer “zero” “0” support for eurail.com. Even though the links (https://www.bahn.com/en/offers/passes/eurail-pass) from DB itself sends you to eurail.com (funny right)?

15
R
Railmaster
1 year ago
M
meladaRight on track
asked in Eurail & Interrail Passes

! cannot activate my mpass. What should I do?

I put every details correctly but cannot activate mpass for France Eurail. I need to use it now. How can I contact someone for help

15
Naratorn Wirunhchatapant
1 year ago
V
vikionlineNew aboard
asked in Eurail & Interrail Passes

I'm taking a night train home. How to avoid the app is selecting not only inbound but also the outbound journey?

Hi everyone,I’m planning my first trip with an Interrail Global Ticket and I need some advice.My country of residence is Germany. I’d like to travel back with an over night train from Rome, which ends in Munich, but I have to switch trains then to get back home.I thought I can just use 2 travel days for this on my pass, but the app doesn’t allow me to select the the journeys because I “already used my outbound travel”. I have enough travel days left, but unfortunately I have to switch trains after midnight. Do I have to purchase another ticket to get home?Thanks for your help.

15
R
Railmaster
1 year ago
Y
yasminejakRight on track
posted in Eurail & Interrail Passes

Advice on how many days we need for our trip

Hi everyone!! So me and my friend (both students under 27) is planning on traveling between 12-24th of June!!we are leaving Stockholm on 12th and planning to be back on 24th!This is our wish:Leaving Stockholm 12 juneamsterdam 13-15 juneparis 15-18 junenice 18-21 junemilan 21-23 june& back in Stockholm 24 junehow many days do you think we need?? 4 or 5? Does from Stockholm to Amsterdam count as one & same back? In that case do we need 5/6?? Or just 4/5? thanks in advance!!greetings from Yasmine (Sweden)

15
A
Railly clever
1 year ago
S
SneakySparklesRight on track
posted in Eurail & Interrail Passes

Conductor can't scan my pass

Urgent I am currently in Germany about to board the next Train and I can see my rail pass is valid however the ticket inspector can't scan the QR code. What should I do? 

15
M
Full steam ahead
1 year ago
Anna Yeomans
Anna YeomansRight on track
asked in Eurail & Interrail Passes

leaving in less than 48 hours but pass won’t activate

My pass has been sitting in my app for months , inactivated without problems. I opened the app today and it is not there and will not let me re add - keeps coming up with error message. I have no new device, and have booked all my reservations successfully using my details. Does anyone know how to solve this issue, have contacted Interrail in as many ways as possible ? Very urgent 

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Anna Yeomans
1 year ago
Caterpie
CaterpieRight on track
asked in Eurail & Interrail Passes

Eurail Mobile pass seat reservation problem, PassCoverNumber can't get : Paris - Avignon

How long does it take for Eurail Customer service to provide Pass Cover Number for mobile pass?First time novice holidaying in France.  Bought 2 Eurail Mobile Pass hoping to use for the Paris - Avignon trip planned in late May.  I’m having problem reserving seats using the Eurail App or the Interrail.eu web site, or the RailEurope web site.There is just no price listed to proceed with the seat reservation.  See screen shot below from Eurail. In reading various posts in the forum, it appears having a Pass Cover Number may help to allow to reserve seats.  I emailed Eurail Customer Service some 2.5 days ago, also sent a request through this forum, for 2x PassCoverNumber for our 2x Mobile Pass, but so far, haven’t received any info from Eurail, apart from the (not helpful) generic acknowledgement email that “we’ve got your email”…If there is Eurail customer service rep on this forum who could provide me Pass Cover Number, that’d be good. thanks. I’ve already spent hours and hours reading b

15
A
Railly clever
1 year ago
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