Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hi, I’m a first time user and am having problems with the mobile app.I add the first three trains to ‘My Trip’.They appear as a list - so far so good.However if I close the app and come back to it later -When I press ‘My Trip’ only one of the previously entered trains appears.Press ‘My Trip’ again and a different random train from the previously entered trains appears.I can’t get the whole list to appear.This has a knock on effect when I try adding the trains to ‘My Pass’Only one random train appears on the ticket!Has anyone else had this problem - am I doing something wrong?Using iPhone X, software 15.4, Interrail app version 23.0.0Many thanks
Hi, I purchased a eurail pass for my trip travelling throughout Europe for 4 weeks. I thought this would save stress and money however when I arrived for my first train to Paris I was unable to make it on any of the trains and had to purchase a ticket anyway. My question is how can I avoid this happening for other cities where I may possibly be stranded without accommodation. The train company were not affiliated and could not help. There is no personal customer service making me think this pass / company is a total rip off!!
Hey guys, this year I want to travel through Portugal and Spain. I noticed it would be much cheaper to buy every ticket directly at the railway operations (260€ vs. 100€) 1. Do the train tickets always cost the same in Portugal/Spain in view of the time of purchase and the season?2. When are the tickets available for September? At the moment you can only buy tickets for February. 3. Why should I buy an interrail ticket instead of buying the train tickets separately? Thank you in advance. Regards, Carlos
I am planning an Interrail trip in 2022. I will buy a senior Global pass and intend to visit several large cities in Europe. My question is to help me with my budgetting for the trip. Please could someone tell me if a first class senior global interrail pass entitles the holder to complimentary food on the trains and or eurostar- perhaps on some trains and not on others? Or how to find this out. with thanks
I’ve read in multiple places that Global pass holders can travel between Italy and Greece for free on Superfast ferries (plus the fuel charge). However, whenever I’ve tried to book a ticket, I’m only able to get the 30% discount when I click on the Eurail discount. Is there any way to purchase a ticket where I get the full discount/I’m only paying for the fuel charge?
EUROSTAR – PROBLEMS BOOKING SEAT RESERVATION USING INTERRAIL PASS !BASICALLY FORCED BY EUROSTAR TO BUYING A FULL PRICE TICKET DESPITE HAVING AN INTERRAIL PASS! AND THE TRAIN NOT BEING FULL!This is our first experience with Eurostar and Interrail Pass, and possibly our last! We are a family of 5 persons.Eurostar are not encouraging ‘environmentally sustainable travel’ with their very limited Interrail pass compulsory seat reservation availability.Eurostar are financially punishing families travelling on a limited budget with limited alternative travel options having already purchased an Interrail Pass.We recently purchased Interrail Passes in order to travel from Austria to the UK primarily to visit family. We wanted to try an alternative to flying and use this environmental and sustainable travel option.For various reasons we were not able to book or purchase earlier than we did (mid to late July).Pre purchased Interrail passes are required in order to complete a compulsory seat reserv
hi! my name is Patricia. I won a discoverEu travel ticket and I was supposed to use it in august but unfortunately i can’t go in august anymore. i already added my pass in the app(with all the information including the validity period) and now i want to change my validity period but i don’t know how. I was wandering if i can do this and if i can maybe explain it to me how to do it. thank you! have a nice day!
I have a Masters degree but I am really struggling to work out how to use the online app for my mobile pass. It doesn’t seem intuitive at all. What is the difference between a trip and a journey, for example? How do I add journeys/trips to my pass? Why do I need to duplicate trips to add them for my family? I thought I had added the first day and I can see the tickets there but today I am getting repeated notifications telling me my first travel day is tomorrow but I haven’t added any journeys. I don’t understand. As we leave in the morning I’m worried we’ll be getting on the train without a valid ticket. Is there some clear information somewhere or someone who can help, please? I really wish I’d just bought a paper pass, good old fashioned paper and pen I understand. Thank you!
Hello, I am from Paris. I am going to London then Liverpool from March 26th to March 28th. As I used my outbound and inbound journeys, I was wondering if it was possible to travel in my own country (France) and use my interrail pass in April (my pass is valid from March 26th to April 25th) ? Or can i only travel in my own country between my outbound et inbound journey ? I can book tickets on the interrail website for a round trip in France from April 14th to April the 17th but can I be sure that I’ll be travelling in good standings ? Thank you in advance for your help, Lucy
I have recently bought a global paper pass direct from interrail and am trying to book seat reservations in Italy. On the “Italiarail” website it asks for a passholder number for each traveller. I have inputed my pass cover number and all other potential numbers on the pass but nothing seems to work.I contacted customer support and they provided me with a different pass cover number than what is physically in front of me (it now starts I0 instead of mine starting I1) The new number seems to work although I am worried as to why there is a mismatch in numbers in the first place. I could see this being an issue if a ticket inspector looks at my pass and wonders why it is different to the reservation number. Please Help!!!
Hi, in August 2022, my girlfriend and I are going for a 1 month Interrail trip. Our route is in nothern europe starting in Helsinki, over Oulu, Stockholm, Oslo, Göteborg, Kopenhagen, Hamburg, Amsterdam, Strassbourg, Zurich, Munich and Vienna.Now we are thinking about getting the 1st class interrail pass which is about €170 more expensive compared to the 2nd class pass. Does anyone know if it’s worth to get the 1st class ticket on this route?Thanks in advance!
Hi, I want to order an interrail mobile pass but I had some issues with my 4G when I was abroad in the past. Actually, it didn’t work in several countries. I got in contact with the provider and I got some tips, but I can only test it once I am travelling... So, I would like to know, if I buy a mobile pass and make reservations with the app, can I show the pass in the app when I’m offline? Or do I get a confirmation through e-mail that I can download in advance and show the train conductor?Kind regards,Tine
Hi,I am sorry to disturb, I’ve seen several different versions,Indeed, On the Interrail website, I’ve seen that there is a discount on the ferry journey between Italy and greece (Barri and Corfou),And I’ve also seen that it’s totally free (on the ferry company website (superfast ferries))Finally, I’ve seen that the seat is free, but we have to pay taxes, If it’s free, how to do it ? I’ve tried on the website, and at the end, if I put ‘null’, it’s free, but I don’t know what this means,Also, I am 24, and I can’t select the “Interrail Global Pass 2nd cl”,as a discount. I need to put that I am an adult. I hope you’ll help me, Tank you very much
If I am traveling with a 22 day (consecutive) E pass that has already been activated--I want to board a train from Amsterdam to Prague that does not require a reservation: What do I have to do? Can I just board the train? Do I need to enter trip data before boarding?Same question if seat reservation is required. What do I need to have on my phone at boarding?Pass is 1st Class if that matters.Thanks for the help, really excited to travel again, but this is the first trip with a pass, and it’s also multiple people. Guessing when we arrive it will make more sense, but sitting in Phoenix, Arizona, it’s pretty confusing.
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