Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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- 16,729 Replies
Trips on website different than trips on app
When I log in to the website, there is a single “My eurail trip” under my trips. On the railplanner app I created 2 trips with different names.How do I get the trips to be the same on the website and on the app? I want to be sure the reservations I am adding through the website are going to the trip I am using on the app.
Is food on (some or all) trains included in the Pass?
I am planning an Interrail trip in 2022. I will buy a senior Global pass and intend to visit several large cities in Europe. My question is to help me with my budgetting for the trip. Please could someone tell me if a first class senior global interrail pass entitles the holder to complimentary food on the trains and or eurostar- perhaps on some trains and not on others? Or how to find this out. with thanks
Is the 1st class interrail ticket worth it?
Hi, in August 2022, my girlfriend and I are going for a 1 month Interrail trip. Our route is in nothern europe starting in Helsinki, over Oulu, Stockholm, Oslo, Göteborg, Kopenhagen, Hamburg, Amsterdam, Strassbourg, Zurich, Munich and Vienna.Now we are thinking about getting the 1st class interrail pass which is about €170 more expensive compared to the 2nd class pass. Does anyone know if it’s worth to get the 1st class ticket on this route?Thanks in advance!
Hallo,Ich bin ein Neuling hier. Wir haben mobile Interrail Global Pass für 22 Tage gekauft. Mit einiger Mühe habe ich es geschafft, den Pass mit unseren Daten " zu bestücken". Als Startdatum habe ich den 25.04.22 angegeben. Nun hat sich unser Startbeginn auf den 26.04.22 verschoben und ich wollte dies in den Details der Reisenden ändern. Es kommt aber die Meldung, dass die Details der Reisenden nicht geändert werden können. Kann bitte jemand weiterhelfen? Vielen Dank
Superfast ferries Italy to Greece. I read it's free but I only get 30% discount
I’ve read in multiple places that Global pass holders can travel between Italy and Greece for free on Superfast ferries (plus the fuel charge). However, whenever I’ve tried to book a ticket, I’m only able to get the 30% discount when I click on the Eurail discount. Is there any way to purchase a ticket where I get the full discount/I’m only paying for the fuel charge?
Global Pass Question - 11 months to activate or complete travel?
Hi there,Our family is ready to purchase a Global Pass 10 days/2 Months. Per the conditions on the site I see that we have an 11 month deadline to use the pass. Does this mean we have to activate the pass within 11 months, or complete our 10 days of travel within 11 months?Due to possible (but hopefully unlikely) new Covid issues I want to know when would be our last day to cancel the pass and get a full refund? The site says a full refund is possible if one cancels “no later than six months from the last possible activation date of the Pass”.For example if today is January 31(purchase day), Expiration day 11 months from now would be December 31 and 6 months prior to this is June 30. So would June 30 be our latest cancellation day?Our first day of using the rail system will be in late May, so I think we are OK here, but just want to make sure as there seems to be some ambiguity of the terms.Thank you! John
What should I do if I have more than 1 inbound and 1 outbound journey?
Hey everyone,I have a 5 days Global Pass. My country of residence is Germany. I was travelling from Sweden to Denmark, then into Germany and tomorrow I wanna leave to England. In January I will come back to Germany. I have just read that I can only use one inbound and one outbound journey. What should I do? Should I book a ticket to Brussels without interrail so I don’t use another outbound journey, Will I be able to use interrail from England in January?Many thanks Laura
Eurail Pass validation at Heathrow Airport
My understanding is:(a) Eurailpasses are NOT valid on Heathrow Express(b) as almost always with local suburban rail operators, Eurailpasses are similarly NOT valid on London Underground (‘Tube’) trains (and buses/trams)however:© Eurailpasses ARE VALID on the newly opened Elizabeth Line (Transport for London) between say London Heathrow Airport terminals and Paddington, or elsewhere on the route (though once one tries to connect to the Tube, one would have to have a valid Oyster Pass issued by TfL.(d) Similarly, Eurailpasses “may” be valid on London Overground trains.Is the latter - c and d- correct?If so, where can one have a Paper Eurailpass validated at Heathrow? Will a TfL staffed booking office do it?
Interrail valid in Corsica?
Hey guys, I am thinking about using the current Interrail offer. Since I'm planning a vacation in Corsica in the summer anyway, I wanted to ask if you can also use Interrail there, for example from Bastia to Ajaccio? For any experience reports I would be extremely grateful, wish you a nice Sunday :-) Warm regardsRené
I have purchased and activated a 3 day in 1 month Poland Mobile Interrail Pass in first class. The activation process went smoothly. I added my 1st travel day and selected the itinerary. I was able to display the barcoded ticket. With this I obtained my reservations for my journey to Gdańsk from Warsaw.The next day on the morning of travel the pass had disappeared from the app. It was prompting me to add a pass (which of course I already had without issue). The only way to have the pass reappear was to delete and reinstall the app. The pass is now showing but it will not let me add any journeys and will not display a barcoded ticket for the pass. I am furious. There is no support and no advice from Eurrail whatsoever. Reading the terms and conditions they try and wash their hands of ANY problems with the app. Basically you are on your own subject to being fined by the train operator because you cannot provide a valid ticket because the app is faulty and useless. Has anyone else experie
Eurail and the trains in England
For those of you travelling in England, the Eurail pass works on most BritRail lines (including the ThamesLink and the new Elizabeth Line). It does NOT work on the Heathrow Express, despite what’s on the Eurail information. However, the good news is that, with the new Elizabeth line in London, you don’t need the Heathrow Express. The Elizabeth line trains run from Paddington Station to Heathrow often (I think about every 20 minutes) and are wonderful I just travelled from Brighton (on the Thameslink) to Heathrow in a little over 2 ½ hours. For some reason, the Eurail QR code doesn’t work on any of the BritRail scanners, but just go to one of the wonderful station workers and they’ll get you through.
Global Pass 1st class or 2nd class? Advantage for reservations.
Dear Interrailers,we are planning our trip through europe. We want to buy the 3 month global pass but we have to choose between 1st or 2nd class.Beside the mentioned benefits on the homepage I have one question.We want to be flexible and therefore we will choose our train connections only a few days before the train ride. Sometimes there are no seats left in trains. Is it more likely to get a reservation in the first class? Does anybody has experiences with the 1st class and reservations?Thank you for you help. Kind regards
Should I buy a Eurail or Interrail Pass with a residency card from England and America passport?
Hello! I’m studying abroad at in England this year and have a student visa residency card. By the time I’m looking to travel (March-April) I’ll have been here for 6 months. Should I buy a Interrail or a Eurail pass? I know that to buy Eurail you have to be outside of Europe, which I will not be, but my passport is American. Thanks for the help!
Changing from mobile to paper passes
I am having a terrible time trying to contact customer service. No telephone numbers or email address, no response on twitter or chat… :( I just booked interrail tickets for my family yesterday and chose mobile passes as I thought it would be easier and we don’t have much time for them to be posted, but didn’t realise that the passes can’t be moved from devices. During the two months my husband and I will be travelling separately with our children at different points so we have a problem. I need to see if I can switch to paper passes but we leave next week so it is now quite urgent, hence why I am getting frustrated at the inability to reach any sort of customer service. Does anyone know an email address or telephone number that works? Thank you! And happy travels!
Disappointing Black Friday Sale - is this it for the year?
As someone who will be staying in France for the next four months, I was disappointed to see that the BF sale did not extend to the the 3 month pass. Does Eurail historically drop an end of year or Christmas sale that normally includes the longer period passes?
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