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Eurail & Interrail Passes

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Richard MacphersonKeeps calm and carries on

asked in Eurail & Interrail Passes

additional charges paris to london

what are the additional charges for the eurostar 1 way Paris to London on the 2nd of Jan 2024 for our family of 2 adults and 2 students after I have purchased our global 7 days in 1 month pass ?

1 day ago

Cagatayhan AksuRight on track

asked in Eurail & Interrail Passes

I changed country of residence, can I change it?

I have a problem. I bought the 2-Months unlimited Pass on last year's promotion. hen buying the ticket on May 2022), I selected Germany as my country of residence as I was currently living in Munich for my university studies. However, by the time I start my journey (April 2023), I had already moved back to Turkey. I bought the ticket with a friend; he and I are both Turkish citizens and have Turkish passports. I will start the journey from Turkey and also end it there.So I am hoping I do not get locked out of the German railways because of the "country of residence" issue. I have contacted Interrail support and they informed me that "country of residence" cannot be changed after the purchase date. I would really like to be able to use the German railways for free as they are not cheap and are hard to avoid. They are geographically central in Europe, so I will have to use them. It will be really difficult for me, financially, to complete my journey if I buy a ticket for every train ride

6 months ago

surmKeeps calm and carries on

asked in Eurail & Interrail Passes

Advanced reservation on the Eurail Mobile App

Hello!We are a family of 4 (2 Adults, 2 Youths) and we have booked Eurail “15 day in 2 months” (2nd class) in the Global Mobile pass.I have watched the help video but I still have many unclear things.We 4 will be traveling together all the time. So, I have added all 4 passes to my phone. 1) We will make our first journey from London to Amsterdam on June 22, 2023 on Euro star. This needs a seat reservation that cannot be done on the Mobile App.What is the correct process? Do I make the reservation on the Eurail website and it automatically flows through to the mobile App?2) Secondly, I understand that I have to create 4 trips and link each pass to a trip on its own. In that case, how do I make the 4 reservations at once? Do I have to make reservations one by one for each person?

4 months ago

Dby BiemRight on track

asked in Eurail & Interrail Passes

My pass is valid for 2 or 4 journeys in the UK

Hi I bought a pass 4 days within 1 month (flexi pass) only because I travel to Paris once every months. So the pass is free for my daughter (7years old). I travelled in January for 3 days alone. I went to London St Pancras to collect my ticket and I'm planning again to travel in February with my daughter. My question is for how long this pass is available? And for how many trips? On my app it shows thisO/4 used travel days 0/2 used outbound/inbound Please could someone explain how this work? Also in long term which pass I could buy because, as I said I do go to Paris every month.

8 months ago

HubertusRight on track

asked in Eurail & Interrail Passes

What I understood so far about the interrail pass

Hi community!We plan to go to Switzerland and Italy next week. We have a 2month pass. I’ve read a lot of the comments in the forum and I would like to ask someone to look over my shoulder to see if I making any thinking errors.I get on the train in Germany and leave Germany on the same day. When the conductor comes I show him the Interrail app with QR code. My wife shows her own app. Correct?On every day I travel I add a trip. If I hop off the train, I can continue the same day and just add a new trip. Correct?If I make a trip in Italy, I add a trip in the Rail planner and I make a seat reservation in the ÖBB app. I pay the reservation with paypall. If the conductor comes, I show the Interrail app and then I open the ÖBB app for the reservation. Correct?On our way back to Germany, I plan the night train from Innsbruck. It’s important to travel this last piece in Germany on one day. Correct?If I go to the Netherlands, I plan to go accross the border on my own costs ( I live only 10 mil

6 months ago

Fireman2209Right on track

asked in Eurail & Interrail Passes

driver license proof of residence

Hi, I’m a Dutch student who is going to study next semester in Germany. I currently have a Dutch drivers license wich is a valid ID/proof of residence in the Netherlands. However perhaps it is better to transfer my drivers license to a German one. The question is: Would a German drivers license proof my residence in Germany (since it has the municipality who is issuing the license on it) instead of my Dutch ID card so I can get a global pass with as home country Germany?

6 months ago

TyrellCorpRight on track

asked in Eurail & Interrail Passes

Mobile Pass / Trip backup

Hi,I think this subject must’ve been covered a thousand times in these forums but I either don’t quite get the restrictions or can’t quite believe a more solid backup solution isn’t available.I currently have my trip (for the whole family) on my mobile phone. It’s a three week trip spanning about 6 countries in Europe. My fear is losing my phone as there appears to be no way of having a back-up. I read somewhere you can transfer your trip details onto another phone but how do you do this if you’ve lost it?! (you can’t seem to have simultaneous duplicates!)The Interrail website doesn’t seem to have a cloud duplicate of your phone app either - this seems crazy but I believe it is correct.Any ideas on what to do (apart from not lose or break your phone) would be very useful. The stress and cost implications of losing your one travel pass is doing my head in!

4 months ago

tmicheltraceyKeeps calm and carries on

asked in Eurail & Interrail Passes

struggling understanding seat reservations

First time user. Travelling from Aus to Europe in June. My first train trip will be Paris to Zurich oh June 10. I have logged onto my eurail account and clicked on seat reservations. My pass is first class. It seems to be telling me the seat reservation is over $100 😩. Is that right.

5 months ago

Sofie MoeyaertRight on track

asked in Eurail & Interrail Passes

Skiing from febr 18 from Lille to Aime La Plagne

We want to go skiing by train come february 18 tot 25 and want to book the TGV Inoui from Lille Europe to Aime La Plagne. We are a family of 4 from Belgium Will we be able to use the Interrail pass one country and also WHEN Will we be able to book?Thank you!

11 months ago

katarinaFull steam ahead

asked in Eurail & Interrail Passes

Buying a Eurail Pass as a non-EU Pasport Holder sith an EU Residence Permit

Hello, I am an international student with a Dutch residence permit and a non-EU Pasport. I am thinking of buying a 3-months Global Pass. My questions are: 1. Can I buy the Eurail Pass (not Interrail) with my non-EU Pasport even if I have an EU residence permit? Or am I obligated to buy the Interrail Pass?2. I see that the Interrail pass has the Inbound/Outbound Journey Rule. Does this mean that I can only use the Interrail Pass for 2 days only in my residence country (but in those 2 days I am free to travel as much as I want in my residence country)? If this is true, after my 2 days are gone, does it mean I need to buy a ticket to neighboring-country's border and only then can use my interrail pass again?3. Can I use the Interrail if I travel outside Netherlands and then go back to Netherlands again (since I am a student and have classes) and, after a few days, travel abroad again or is this violated the Inbound/Outbound Rule since I will me using many days of travel in and out of the

11 months ago

SueHNew aboard

asked in Eurail & Interrail Passes

Postal address to return pass for refund

I need to return my paper pass for a refund in the next few days (due to covid), but don’t know where to send it. I clicked on the refund button in my account and obtained a number but can’t find a postal address. Can anyone help? Thanks

1 year ago

Aliraza PunjaniRight on track

asked in Eurail & Interrail Passes

Wrong outbound used

Hi! I am on my way home and by mistake used my outbound flicker on the app. My train leaves tommorw and I have to stay in Gothenburg for 1 day. How can I redo the mistake

1 year ago

TringAliRight on track

asked in Eurail & Interrail Passes

Pass cover number is incorrect

We are planning to travel in 10 days, but can't book reservations as the pass cover number is incorrect on both our passes. It has only 7 digits. Help!

1 year ago

peter1337Right on track

asked in Eurail & Interrail Passes

ainoRight on track

asked in Eurail & Interrail Passes

My friend can’t add a journey to her pass, we are traveling today

Hello, the railplanner app doesnt let her save a journey. It disappears every time

1 year ago

John ParisRight on track

asked in Eurail & Interrail Passes

Post tracking code for Pass

Purchased paper ticket 25 April 2022. Checking account daily it says “ fulfillment in progress”and under tracking code it says “ not available” I have email EuRail 3 times, no response.Anyone have idea on how to get tracking number? Thank you,Don in Seattle

1 year ago

einfachschabiRail rookie

asked in Eurail & Interrail Passes

Can I travel outside my country of residence if I have already used up the outbound and inbound travel?

Hi,I would like to know if I can do several, for example, 2-week trips with a global pass over 3 months. I know that I can only travel once out of my country and once into my country, but can I travel outside my home country if I have not started the trip with Interrail tickets from my home country? For example go from Vienna to Munich (i’m austrian) with an own ticket an then use Interrail again going on from munich, if i've used both inbound and outbound before. And from where do I have to buy the ticket when travelling back into my country not having the inbound anymore. The first station in my country or the last station in the foreign country?Thank you! Felix

1 year ago

Liz HeesomNew aboard

asked in Eurail & Interrail Passes

Reservation with Blue Star Ferries- ''document number is not valid''

I have spent all morning trying to book a reservation for us in August, using our Global Interrail Pass, for a Blue Star Ferry crossing from Piraeus to Syros.The Pass gives you a 30% reduction and this is indicated on the booking form, with the reduced ticked price. There is a box where you have to fill in your discount details and I give the pass numbers of our activated Global Pass. However, when I get to the point when I want the payment to go through, a box flashes up saying that “The document number is not valid”.I tried this several times, then called the Greek number at the bottom of the page. The very helpful, English-speaking person who answered tried to book this passage for me, but lo and behold, the Global Pass number was indeed not valid. It needed to be a different number from the Rail company, ie Interrail. Nothing on their site, but a useful post on this forum which gave a link to activate a Pass Cover number which could be used for making reservations, starting with I

6 months ago

Chris FRight on track

posted in Eurail & Interrail Passes

Multiple questions about the 50% promo 3month continuous pass

Hi there - I’ve got a number of questions about the 3 month pass that’s currently on promotion - I’ve asked customer support a couple of days ago and haven’t had any response and can’t seem to find exact answers to a lot of the below - hope the community can help answer some of these questions! Pls feel free to answer individual questions if easier - however I’ll list them all in one place.Many thanks in advance!Questions: 1. As a family of 2 adults and 2 children under 12 based in U.K. - if we bought a 3 month continuous pass on the promotion ( ie. for the equivalent of 1 full price Adult ticket) - does this mean we can travel on the Eurostar as many times as we like during the 3months? And as long as there are available tickets on the Eurostar website - does that mean tickets are available for the Global pass too (or are there restricted numbers of tickets like frequent flyer tickets on planes)eg. we could do Lon-Paris, Lon-Amsterdam, Lon Brussels on 3 consecutive weekends? 2. Does t

3 months ago

GioeleRight on track

asked in Eurail & Interrail Passes

Mobile pass invisible

Hi, after updating the app the mobile pass is no longer present and I can't add it! I leave tomorrow, ho can i do??

2 years ago

Charlotte SagnardRight on track

asked in Eurail & Interrail Passes

question about interrail global pass

Hi, I want to take a trip to Austria form the end of December to the start of January. So, I was thinking of taking the interrail 7-day global pass. From the terms and conditions, it is noted that the Interrail Global Pass is valid in your country of residence for one outward journey and one return journey which you can make at any time during your travel days. So I wanted to know if the pass is also valid for travel to several cities in Austria.Thanks in advance for your information.Charlotte SAGNARD

10 months ago

wannapornRight on track

asked in Eurail & Interrail Passes

Mandatory seat full, can I atill travel with my eurail pass

For the routing that has required for seat mandatory, if the seat is full and cannot make reserve seat, can I still travel with my global pass without booking a seat ?

10 months ago

lisey98Rail rookie

asked in Eurail & Interrail Passes

Prices unavailable shows only after buying pass?

Hi, looking up reservations on the Thalys on the EURail site and saw that reservations were required but no sign that reservations weren’t available for passholders. I bought my family EU passes because we are taking the train for several days, and then went back to make the reservation, and it’s no longer available because they have allocated all their seats to passholders. If I had known I couldn’t get a reservation with the pass I would not have bought it! What can I do besides just request refund?I feel like this is a flaw on their reservations page-- if a reservation is not available for pass holders, they should list it on their route itineraries, even if a pass is not yet added to the account!

11 months ago

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