Eurail & Interrail Passes

Your go-to platform for discussing everything related to our Passes and its additional services

  • 5,676 Topics
  • 21,954 Replies

5676 Topics

Gyesook kim
Gyesook kimNew aboard
asked in Eurail & Interrail Passes

My pass is broken

As  above  my  pass has  a  large expiration date and number of uses. But the mobile pass is full. I ask for a quick response and a resolution. We need a pass now because we still traveling.

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R
Railmaster
1 year ago
Derek Geens
Derek GeensNew aboard
asked in Eurail & Interrail Passes

Eurail London to Paris

I am trying to book a train for my son and friend from London to Paris in a few weeks and every train every day says Prices Unavailable.   I find that very hard to believe, a Thursday in late April?  Not sure why they bought passes when availability is limited.   Can someone let me know if I’m getting something wrong.   

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A
Railly clever
1 year ago
G
GregJRail rookie
asked in Eurail & Interrail Passes

Unable to add journey to Eurail pass

I have 2 x 2month Eurail passes on my app - One for my wife and one for me.Both have their own trips and we have identical journeys saved to each.  When I click the right hand button it adds each of my journeys to my pass and creates a QR code ticket I can generate from my pass tab.when I click the button on my wife’s journey, it has a “something went wrong” message and I am unable to add any of the journeys.My wife also has her pass duplicated within the app (no idea how this happened) and I can’t remove either of them and neither has the option to show ticket (as I can’t add journeys to her pass).  Not sure if this issue is related to the first problem?Cheers

2
G
1 year ago
Kath and Jon
Kath and JonRail rookie
asked in Eurail & Interrail Passes

My Journey and My Trip have disappeared off my rail planner app

I added a journey and my trip to my rail planner app on Iphone 11.  It still shows both of our passes.  I duplicated information for my husband and also says we have booked the four days of travel but all information pertaining to my journey and my trip has dropped off and disappeared.  I have seat reservations already for the trips that said I required reservations but it does not list my journey or my trip for either of us.  This is really distressful can anyone help me.  nz  

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Kath and Jon
1 year ago
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GIWOONG SONGNew aboard
asked in Eurail & Interrail Passes

reservation/pass

I made reservations for 5 required reservation sections on the Eurail websiteNow, can I use the rail planner 'my pass' page to board the reservation-required section?Or is another process required?

2
Y
Full steam ahead
1 year ago
F
FamilytravellersRight on track
asked in Eurail & Interrail Passes

Issues with seats between Munich and Rome

Helllppp!! Trying to book tickets in 2nd class between Munich and Rome in July, I get to revising my order and it keeps telling me one of my legs is no longer available. Everthing looks fine but keeps locking me out when its time to pay. I have tried to book varying train times but keeps coming up with same issue. Would very much appprreciate some advice.

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A
Railly clever
1 year ago
D
discopepsisNew aboard
asked in Eurail & Interrail Passes

Does Eurail work on public trains within cities?

Hi there, Apologies for asking a question that I’m sure has been answered somewhere already (couldn’t really find a definitive answer elsewhere so that’s why I’m asking) but planning to travel through France, England and Scandinavia in June/July, does the Eurail work on public trains within cities? In particular in Paris and London being such large cities, thanks. Josh

2
Y
Full steam ahead
1 year ago
Paul Meyer
Paul MeyerRail rookie
asked in Eurail & Interrail Passes

Pass Misactivation

Hey Guys! When I Put my Pass into my Phone 2 month ago, I probably accidentally activated it already, without wanting to do so. Now, when I wanted to start my Journey, it's invalid 😞. Is there any Chance to reset it or so? I haven't used any of the travel days yet of course. I'm Happy to hear from you! Best regards! Paul and Lennart 

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Paul Meyer
1 year ago
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Keeps calm and carries on
TessieKeeps calm and carries on
asked in Eurail & Interrail Passes

Activating pass on expiry day but not traveling

Hi, I have searched many similar questions but I’m afraid still not clear on my situation.I have a 2 month continuous Global pass bought in last year’s sale that must be activated by 9th April.Due to my son being injured, I can not leave him and travel for a while.  I understand activating on the 9th will start the 2month period so valid until 9th June but do I have to take a trip on that day or can I just activate the pass so I do not lose it?If so, please how do I do it? Activate, add a trip but just done go on it?Many thanks for any help.  I have tried contacting customer services with no luck.

2
T
Keeps calm and carries on
1 year ago
V
VirfanRail rookie
asked in Eurail & Interrail Passes

S-bahn need to add to Rail Planner?

Hi,I want to know if I only use the S-Bahn in a day (have Global Pass on hand), should I need to add this journey  into the Rail Planner?If no need, how can I get a QR code for entering/checking?If need, it’s quite a trouble to set the timing for taking S-Bahn.  Thanks

2
V
1 year ago
J
joannesNew aboard
asked in Eurail & Interrail Passes

Activated pass

Good afternoon, Silly question perhaps but I am looking for confirmation or information on:I bought a global pass for 2 persons (me and my wife). I have activated the pass. (so far so good!) When I check the mobile pass information (My Pass) I cannot find any information on my wife’s name, just my name, pass reference and pass type. nor in the details. Is that ok or do I have to add additional information. How?

2
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Railly clever
1 year ago
B
BellaRail rookie
asked in Eurail & Interrail Passes

Pass Expired

My interrail pass expired like 3 days ago and I did not get the chance to activate it (because I didn’t event knew that I had to do that). I tried to reach costumer support and they did not try to help me. If there’s anyone who had the same problem and has a solution please let me know.  Please don’t answer if you did not have the same problem.

2
B
Keeps calm and carries on
1 year ago
Susanne Dahlman
Susanne DahlmanRail rookie
asked in Eurail & Interrail Passes

Where in Rail Planner do you delete a journey?

Where i Rail Planner do you delete a journey?

2
Susanne Dahlman
1 year ago
Burkhard Haasch
Burkhard HaaschNew aboard
asked in Eurail & Interrail Passes

SNCF buses in rural area

Can I use SNCF BUSSES with the pass?

2
E
Full steam ahead
1 year ago
Sally Zacharias
Sally ZachariasRail rookie
asked in Eurail & Interrail Passes

we don't see valid travellers

I received my confirmation email with pass number but when I try to reserve a seat I get “we don't see any valid travellers attached to trip” & when I try to enter my pass number & surname from email I get “these details don't match” even though I'm sure I entered the right Pass number and name from the email… any tips or is this one for customer services? 

2
Sally Zacharias
1 year ago
Iresha Reggiani
Iresha ReggianiNew aboard
asked in Eurail & Interrail Passes

Pass interrail - Inbound/outbound from Italy

vorremmo fare il nostro interrail passando per Parigi, Amsterdam, Berlino, Cracovia e Praga. Partiamo dall’Italia, vorrei sapere se con il pass di viaggio di 5 giorni, devo contare l’uscita e il rientro già come giorni di viaggio, quindi me ne rimarrebbero solo 3.Grazie mille a chi può aiutarmi

2
Angelo
Railmaster
1 year ago
Wes Smith
Wes SmithNew aboard
asked in Eurail & Interrail Passes

Eurail Benelux pass for Amsterdam to Antwerpen

4 people want to take a day trip from Amsterdam to Antwerp return. I only see 3+ day passes available. Is there a pass available for just 1 day for the round trip?Thanks

2
R
Railmaster
1 year ago
J
jainakshay018New aboard
asked in Eurail & Interrail Passes

PRICE OF EURAIL ITALY PASS

Is the price of eurail italy pass variable or same?? I want buy it but after a few months so will the price be different from now?? Can they increase??

2
R
Railmaster
1 year ago
D
Full steam ahead
DirkCeFull steam ahead
asked in Eurail & Interrail Passes

Starting point

Hi Community,I live in Celle, Germany, but because I am already in Sweden, I would like to make the first journey from Sweden to Germany and then back to Sweden two weeks later. Is that possible? Or does the starting point have to be the home country? KRDirk

2
D
Full steam ahead
1 year ago
Bruno Oliveira
Bruno OliveiraNew aboard
asked in Eurail & Interrail Passes

Global Pass Question

I saw that some travels need “seat reservation”, how can I make this reservation ?

2
seewulf
Railmaster
1 year ago
Ian Joo
Ian JooNew aboard
asked in Eurail & Interrail Passes

Misgendered passenger

When booking the tickets for our family trip in Italy, I erroneously entered my stepfather’s information as Ms. and not Mr. Would this be a concern, or is it not a big deal?

2
R
Railmaster
1 year ago
M
muelleromomRight on track
asked in Eurail & Interrail Passes

"Activate this pass by" - exact date?

Hey there,might be a stupid question, but it really matters to me.I have a 2 month global pass and in the Railplanner-App it says “Activate this pass by 19th April”. Just to make sure: I can activate it ON the 19th april, right? I dont have to do it UNTIL 19th April?I am a bit nervous about my trip, so I just wanted to make sure not to be 1 Day too late :DThank you very much.P.

2
M
1 year ago
R
RustNeverSleepsNew aboard
asked in Eurail & Interrail Passes

Two Country Pass Eliminated?

Hi.  I can only find passes within one country or all 33 countries.  I was looking to buy a pass for two bordering countries.  I thought these used to exist.  Have they been eliminated? Thanks for the help.

2
R
Railmaster
1 year ago
Sharon Kuzenko
Sharon KuzenkoNew aboard
posted in Eurail & Interrail Passes

Travel in Europe, is a Pass worth it?

What would be the best options for 2 seniors and train travel in Europe. Tain from Paris to Amsterdam on May 13th, Train from Prague to Budapest on May 22, Train from Zakopone Poknd to Warsaw on May 28th. Is a pass really necessary? Or? Thank You

2
Y
Full steam ahead
1 year ago
E
Full steam ahead
emilydgeeFull steam ahead
asked in Eurail & Interrail Passes

Pontorson to Antibes

Hello, I am looking at planning a portion of our trip from Pontorson to Antibes France using our 2 month global passes.  Im wanting the shortest time for our route which comes up as Pontorson to Rennes to paris Gare de Lyon but from paris Gare de Lyon to Antibes its saying ‘pass not valid - you have to buy a full fare ticket to board’.  Im wondering why we would have to buy another ticket with our passes?Thanks!

2
T
Full steam ahead
1 year ago
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