General

Hi, I cannot find a proper answer to which pass I have to buy. I hold a German passport but do reside outside of the EU (in Namibia): Which pass must I buy? The use of residency and nationality seems quite mixed up to me in the conditions. Thanks

Is anyone able to tell me why I am seeing this message for this train in May? I was of the understanding that we don’t need to book seats for trains in Switzerland but am unsure what to do here. Does this mean this train is already booked out? Thanks for any help!! 

Al reservar asiento en Eurail me dice que hay precios disponibles. Al tratar de hacer la reserva en Italiarail no me permite agregar al carro porque los números de pases de Eurail que ingreso en el formulario me indica que nos números válidos de Pass Number, y no encuentro cuál es el problema o cómo tengo que operar para poder realizar la reserva de asiento. 

Hi all, I read somewhere that direct trains out of Spain to other European countries aren’t running this year. Is that true? Im trying to get from Barcelona to Paris in may this year, but before i book a reservation, was wondering if they will actually be running.. TIA Peter

Hello,My question is about the travelling month: we want tot leave on July 31th: would that mean we have to buy two tickets, one for July and one for August? I hope you can help me getting this clear (or else we have to look for leaving on August 1th I guess). 

Which trains is better to go from amsterdam to Brujas_

Hello community,We currently are planning to travel to the UK in summer. When going by train on regular tickets over there I remember there are machines for the  access to the platforms. The regular ticket usually has got to be put into a slot and the turnstile would open so one can get to the platform.How does that work with the EURAIL Global Pass?Thanks Frank 

Hi all,my name is Wendy. We’re going on a interrail trip this summer in august. We are with 3. My husband, me and our 9 year old son. We live in The Netherlands.   Interrailling reminds me of the time when I was young and did a lot of backpacking trips to South America, Asia and Europe. Now I got the same vibe. I’m looking forward to get some tips in this community about traintraveling.for now I wish everybody save travels and lots of fun!!   

Dear community members, Let me introduce you to @Mukhammad, who will be working together with me on moderation for the Community. Please feel free to tag him if you have any customer service related question/inquiry. Have a nice day everyone!

Hello,I'm trying to organise a tour of France (with a possible trip to Barcelona) in March from Berlin (where I live). There are many things I don't understand.1) If I only want to go to France from Berlin, can I take a "One Country Pass"?2) Does my trip to the first destination in France count as a travel day?3) If I want to do a day trip from one place, e.g. go to Bordeaux from Paris for the day, can I plan a return trip?4) Some destinations do not exist on the tripplanner-map (e.g. Brest in Brittany), does this mean that it is not possible to book a ticket for this destination?Thank you for your help!

Hello, can I use the interrail if I start at Schiphol, travel to Groningen by train and then take the boat to Kristiansand and then continue by train?

I am a travel agent, and I am wondering if there is a way to register with EUrail as a travel agent to make commission? If so, could I have the link please?

I am new to this game and I don’t even know what tags are. I have bought a five day pass and I want to travel to Brindisi in Italy in February I would like to take two days in daylight to see the scenery and one week later the same coming back. I hope to travel from Swansea in South Wales. Is this possible. I am on the verge of starting to get old 80 but I am determined to make it. I think it will be easier for me to book the individual trains at the stations. Does anyone think this is possible.? You have my kind regards, David shaw.

Hello, Our journey in the app and on our pass was from Amsterdam Centraal to Mainz Hbf. Our first train showed it taking us to Frankfurt where we'd have to transfer for the last leg of our journey. However, we got to Koln Hbf and were told it was the end of the line. There was a group behind us that were also under the impression that we could stay on. They asked the worker and he said we have to get off, we have to listen to the announcements, and yelled at all of us for missing the 3 announcements telling us to get off. He said to go to platform 10. We rushed over there but there was no departing train that matched anything in our app. We looked for trains heading to Frankfurt or Mainz and there was only one and it was not on platform 10. It had already departed by the time we found it. We looked at 3 different information boards and a separate app for train travel and we could not find the original information we had in the rail planner. We ended up getting tickets to a train an hou

HeyI don't know if this is new, but I think it is. Via b-europe (Thalys/Eurostar reservation page) online it is possible to book reservations for TGVs to/from Brussel for rides to Marne-la-Vallée/Chessy (Disneyland) and Brussel to Aéroport Charles de Gaulle TGV. They ask 20€ in second class and 30€ in 1st class.Via travel.b-europe.com (for trains within france) it is not possible.

Dear all, Did you ever look for an answer or some recommendations for your trip? And did you receive the information you needed from one of the community members?👉🏻 Join the topic below to say THANK YOU 😀  I couldn't agree more with your topic, @Yorkie. Let's follow by example To all, please give feedback on how you your situation is solved in the end and be thankful for those taking the time to help you 😀 The amazing bunch of active users are working around the clock to help all of YOU with your questions. And the best thing is…. they are helping you out as they are truly passionate about train travel, And no, they are not working for Eurail, they are just eager to share their expertise in their own time to help you explore Europe by train. @rvdborgt, @seewulf, @AnnaB, @Al_G, @Angelo, @Yorkie, @MartinM,  @mcadv, @BrendanDB, @cdwatkins19 thanks for sharing your expertise with the world 🙏🏻

Interrail journeys are adventurous, diverse and most of all uniquely designed by you✨! Upload your favourite photos and videos here to share all incredible things you've explored and moments you've experienced during your trip with the rest Interrail and Eurail Community 🌎!  We can't wait for you to share your Interrail story with us. 👉🏻 Submit your memory now

Having some trouble setting up your mobile pass? Or just curious to learn how it works? Have a look at this tutorial 👉🏻  How to setup your mobile Pass | Eurail.com - YouTube It will show more information on how to:Adding a Pass Connecting a Trip Activating/deactivating your Pass Boarding the train Showing your ticket Our mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning your trip to boarding the train, you're free to explore 33 European countries with ease and enjoy more freedom than ever before.Everything on one app: plan your journey, keep track of your trips and show mobile tickets straight from your device with a mobile Pass on the Rail Planner app. No need to wait for delivery – you can load your mobile Pass into the app as soon as you get your order confirmation email.Your mobile Pass makes ticket inspection easier than ever. Instead of filling in your paper travel diary, simply add journeys from the app’s plan

Hi everyone!As the summer months are coming and as trains will be quite busy, we'd like to share with you some tips for reservations with Renfe, Renfe-SNCF en cooperación as well as Eurostar! Here is the link to the Eurail page and here to the Interrail page. As you may know, reservations are mandatory for Eurostar, Renfe-SNCF en cooperación and most Renfe trains.On these pages you will find some recommendations on how to book your reservations and some tips to avoid them (when possible) on these routes, particularly on the French-Spanish Mediterranean border, as well as in Spain, by taking alternative itineraries.Experienced Eurail and Interrail travelers, any tips for other travelers on these routes? Any other alternative itinerary suggestion or feedback is appreciated!