Get ready to travel
To ask all about our Passes, reservations & more
I purchased a 3 day in a month France mobile pass for myself and a friend. The first travel day went smoothly. We purchased a TGV to Paris on the second day and printed the barcode. However, the rail app will not let me add it to my pass. Also I put in a journey from Paris to Bayeau In September but railplanner will not allow me to add to pass. the third day is September 16. A search shows nothing available on railplanner but it is available on the sncl website. ((Bayeau to Paris). Any suggestions?this is my first trip using eurail.
Hello, what it’s better to make la spezia-Rome ? take a regional train, or take a fast train and pay 12€ reservation? There are some trains without reservation for this destination? Because when I go on railplanner there are some trains without price, so it’s that trains with or without reservation ?
An hour ago I made a reservation for a Paris-Nice train that departs in two days (July 30). I can see the reservation in my account, but there are no seats assigned and no e-tickets to print. Do I just wait for them to appear, or is there an issue that needs to be resolved?
I need to make a reservation fo go from Barcelona to Nimes.This is the outbound journey to get to France with my France pass.The company of national trains in Spain say that they can't book the reservation for me. But neither can the interrail page.Where do I make the reservation?This is so frustraiting, I’ve spent hundreds of euros on this trip that was supposed to be cheap. Only on reservations.
HiI took the trains from Orbetello Italy on 9/1/2022 to Halle Saales Germany on 10/1/2022, in which:- Orbetello to Roma Termini (local train): I marked travel day 9/1/2022 and got QR code ticket-Roma Termini to Muenchen: night train, booked seat but forgot to mark in order to get QR code ticket-Muenchen to Halle Saales: forgot to mark in order to get QR code ticketThis morning, 10/1, when i remember, i tried to mark but it says the travel day is the past as in screenshot below. When I chose today, it says I already use all (4) days of travel. I sent email to customer service Interrail but the reply informed that they will get back to me within 2 days. Im on the train and I cannot waiy that much time.Is there any way to mark and get QR code ticket? Or can I use the QR code ticket for the trip from Orbetello to Roma termini as a proof of travel for remaining trains to Halle? Thanks
I’ve tried planning my route using the rail planner app but can’t seem to find any night trains. Some of the train journeys I’ve chosen are quite long (7-8hrs) and no option for a night train is available. I don’t really want to be going on long journeys during the day so a night train is the best option, does anyone know how to find a night train if it doesn’t show on the app or anything that means I don’t have to travel long hours during the day. Thanks.
HI there, I hope you can help. This will be a really long post so if it’s too much to read all of it, the main questions are:(1) does my itinerary below actually count as 4 travel days (based on using night trains)?(2) I think I need 3 journeys on 3 separate days in total, within my own country. This apparently isn’t allowed on the Interrail ticket. Is there any way round this, for example if you’re using nightjet and there’s no other route (Germany’s pretty big)?Long version:I’ve booked a holiday house on the South Coast of France (near Cannes), and we decided this year that it’s too far by car, and we won’t take the plane. So we’ll take the train - great! And a sleeper, as it’s a long journey, what fun!I think i’ve figured out the easiest route now, which was complicated by long journeys needing night trains and then seeing a stop in Italy makes sense to add some extra holiday. I was getting ready to book the 4 day Interrail passes for the family, but i’ve just discovered a rather aw
I live in Germany, not so far from the Dutch border. I want to travel to Italy and France this summer, but start from Amsterdam as the nightjet starts from there. I rashly booked an expensive holiday house last night, after working out that me and the family could have some fun with an Interrail ticket and visit a few places on the way. I went to book the Interrail ticket and saw the home country travel rule. Oh! Now I think it might not be possible to holiday as i’d planned so I really need your help. The plan is to leave on a Wednesday, from where I live in Germany (near the Dutch border) to Amsterdam to catch the nightjet NJ40295 that evening. This goes direct to Munich overnight, arrives Thursday morning. I need to be in Munich for the connection to Milan on Thursday evening, also a nightjet, so arriving on Friday morning. Have I already reached my home country travel limit? I mean, i’m just leaving the country, but it takes a long long time in that direction!And I still need to g
I wonder if anyone could inform me how to handle this situation if it arises again. I had my ugliest train experience in Switzerland, on the 18 minute train ride from Lauterbrunnen to Interlaken. This train line is not SBB and so not offer free rides, but does give a 25% discount with the pass. I bought two paper tickets - which would have been about 7 chf each but were discounted to 5 chf or so. So I saved 2 chf using the pass. A conductor questioned me about it - and wanted to see the QR code for the pass. Since the train trip does not even appear in the rail planner, I had no idea how I could generate a ticket. This was further compounded by having no internet access. I am not sure if I could have added it manually or what to do. This conductor was almost yelling at us like she had caught some criminals sneaking on the train, and demanding we go with her to the office at the terminus. This then entailed nearly an hour of my time. At one point I went over to the grocery store acros
HeyIch will am Freitag von Augsburg - Neapel fahren, dafür habe ich ein Italien Pass gebucht.Die Strecke Augsburg - Brenner würde ich mit einem normalen Ticket fahren und dann ab Italien das Interrail Italien Ticket für die Strecke Brenner - Neapel benutzen.Ich kann jedoch die Strecke Brenner - Bologna nicht Buchen bzw. sie nicht in meine journey hinzufügen, “conditions apply” steht in der App.Die Reservierung dafür konnte ich aber schon kaufen bzw. habe ich schon gekauft.Kann ich jetzt trotzdem mit diesem Zug fahren oder ist das nicht möglich?Ich muss um 16.00 Uhr in Bologna sein, da von dort mein bereits reservierter Zug nach Neapel fährt. Mit welchem Zug das am Ende klappt ist mir prinzipiell egal:) Vielen Dank bereits für eure Zeit
I have been trying both on the website and the app to book reservations but I can’t add a traveller.I have reached out to the customer service several days ago but no one got back to me and now my depart is imminent. Why is there no way to contact anyone about this??
I want to make a reservation for some connections (specifically TGV in France) in about a month for myself and some friends. However I seem to be unable to do so.I can make a reservation for only myself, but as soon as more than one person is part of the trip it shows “NOT AVAILABLE” for every single connection (even though before it said that there are still many seats available). This is the case both for reservations for TGVs in France as well as high speed trains in Italy (which I tried as a test).Does anyone know what the problem is or - even better - how to circumvent this?
The Caledonian Sleeper site is contradicting my understanding of night trains and Eurail passes. They write:“Britrail / Inter-Rail / Eurail / FIP Coupons will need to be valid on the date you arrive in your destination but not necessarily on the date you join the train for departures before midnight.”Now, I understand why that might be the case for the trains that depart Edinburgh or Glasgow just before midnight: it’s after midnight CET, and maybe the app logs it in CET time.But I want to use my pass one morning to go from Glasgow to Fort William, explore, then get on the 19:50 departure to London, which arrives around 7am.Can anybody advise?
Bonjour à tous, j’ai besoin de votre aide svp je suis entrain de compléter mon trajet sur le planner mais j’ai quelques problèmes notamment par rapport;- nombre de jours consommés, j’ai réservé le trajet de nuit Budapest - Bucarest qui fait le départ à 19h10 et qui arrive à midi sauf que sur le décompte des jours ça me compte deux jours ! Est ce normal ? Sachant que je ne fait aucun changement de train ! - je n’arrive pas à trouver le trajet Bucarest - Istanbul ! Comment puis je faire pour réserver mon billet ? - je ne sais pas comment réserver les sièges depuis l’application ? Merci beaucoup pour votre aide. Bonne journée
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.