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8083 Topics

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rb_rishabh_Right on track
asked in Train connections & reservations

Is my Eurail global pass valid to board LNER trains?

Hi, I am trying to book my journey reservations from London to Edinburgh on 29th December and the eurail website shows that I need to book reservation from ACP website. Also it is mentioned in “more ways to book” that I can use LNER website to book free of cost opposing 10$ fee in ACP rail. I want to know that can I board LNER train with just the seat reservation with my Eurail Global pass as the LNER trains are different timings on the LNER website and when I check the same in on Eurail seat reservations page the timings don’t match. The Eurail website only shows the trains listed on ACP website. I have booked free seat reservation for my journey but will my pass be valid as the same train is not listed on Eurail website only the “ways to book’ section suggests LNER website. 

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Full steam ahead
3 months ago
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TulbaghRight on track
asked in Train connections & reservations

Bought on Myinterail.co.uk

I am having real difficulties booking reservations and have not got a clue why. I purchased my interrail pass via the uk site myinterail.co.uk. Recieved an e-mail confirming purchases with order number and pass number. Input these details into the rail planner app and thought I would be then start booking seat reservations. However, when I come to try and reserve the seats (which you can only do using the eurail site) I cannot see my pass. Any ideas what I am doing wrong? It is drive me insane and I have no response to an e-mail I have sent to both eurail and interrail. Thanks

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Railmaster
9 months ago
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Michael S.Rail rookie
asked in Train connections & reservations

For reservation Hamburg to Stockholm it says ''Prices temporarily unavailable''.

How can I book my reservation in the Train [NT300 from Hamburg to Stockholm on 17.07.2022]? I have two digital Global Passes and connected them to the journey. The booking System says “ Prices temporarily unavailable “ and i should try it in some hours. The reservation for the German [EC6] from Osnabrück to Hamburg is available. Is every booking so uncomfortable complicated?Friendly regards,Michael S.

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seewulf
Railmaster
10 months ago
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jameskirklandNew aboard
asked in Eurail & Interrail Passes

Purchasing in British Pounds (£)

How do I buy the pass in British Pounds? Can I buy it on the eu site (in Euros) with a English Bank Account?

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seewulf
Railmaster
1 year ago
Kralkan
KralkanRight on track
asked in Train connections & reservations

how can I book reservations for italy

Hey I’m looking to book a reservation from Bern to Florence. Unfortunately I can’t book for reasons that I don’t Unterstand.could Someone please help me out  

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Railmaster
8 months ago
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Full steam ahead
RevolverFull steam ahead
asked in Train connections & reservations

Unable to reserve seat on some trains

My wife and I have Interrail Global Passes and we’re trying to book a trip from Brussels to Cologne on the 17th September.  On the Intercity trains (ICE) it gives us this message:“Not available for some travellersSome of your travellers' Passes are not valid on this train. Change your selected travellers to book this seat reservation.” We can book seats on the Thalys trains (THA) but that will cost 54 Euro as opposed to 16 Euro on the Intercity.  We were under the impression that our passes would be valid on all intercity trains.  Are we wrong?!

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Railmaster
8 months ago
Eliza Martin
Eliza MartinRail rookie
asked in Eurail & Interrail Passes

How do I add people to my trip?

Hi, I'm trying to plan a journey with four people. I have added them to my trip online however no one has been notified of this so I don't know if it has actually done anything. I am also having trouble connecting train journeys to the trip on the website and so have my friends. Please could you help me?

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Railmaster
11 months ago
Cong Geng
Cong GengNew aboard
asked in Eurail & Interrail Passes

Change my pass's device

My phone is broken. My pass has been activated but not used. So how to change the device of my pass

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seewulf
Railmaster
1 year ago
Sylvain Arrivé
Sylvain ArrivéRight on track
asked in Train connections & reservations

Can you board at Rotterdam if I booked for Amsterdam-London ?

Hello,  I was wondering something. I booked a ticket on the 4th of july for the Amsterdam to London Eurostar. If I decide to spend a little time in Rotterdam, will it be a problem if I board the Eurostar in Rotterdam and not in Amsterdam ?  Thank you again for your help, and have a nice day. Sylvain 

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M
Full steam ahead
9 months ago
Pernille Malberg Dyg
Pernille Malberg DygRight on track
asked in Train connections & reservations

Bologna - Munich ECB train, need to pay extra fee on the train

Dear travelers. We have a Global pas and seat reservations and are traveling from Bologna in Italy to Munich in GERMANY on an ECB train. The conductor wants us to pay an extra fee of 10 Euro to travel from one country to another since the train is not regional. But in the Railplanner App, where we have the Global pas, it says that these fee conditions only apply for One Country Passes. We dont know what to do. Any advice? 

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Full steam ahead
8 months ago
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anniechoywyNew aboard
asked in Train connections & reservations

Railjet included in Eurail pass?

Hello friends. May I ask is railjet covered in my 7 days in 1 month eurail pass? Thank you. xx

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Full steam ahead
10 months ago
F
fionawitherellRail rookie
asked in Train connections & reservations

Seat reservation cant be made?

Hi!i am travelling from Paris to pula using a eurail pass leaving tomorrow, and the only seat reservation I have been able to make is for the first train, Paris to muenchen. For the others is gives me an error message saying seats cannot be reserved online less than six days before departure because they only offer paper tickets, and to try at a train station. I went to a station in Paris but they said they can’t do it there and I will have to make my reservations in the country of travel. But my connections in between trains are only 8 minutes so I feel like that’s barely enough time to get to my train, let alone make a reservation? I’ve tried to contact many customer service options but never hear back, thank you so much!!!!! 

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seewulf
Railmaster
1 year ago
Katja
KatjaRight on track
asked in Train connections & reservations

Is the seat reservation desk at station 24/7 open?

I plan to travel from Porto to Vigo, from Vigo to Barcelona en from Barcelona to Paris in three days. Therefore I have to buy the Seat reservation at the same days as I travel. In Vigo my train leaves at 07:42, is the desk allready open at that time? As I arrive in Vigo at 22:34 the day before I am afraid time is too short to get my Seat reservation.

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Katja
11 months ago
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JonathanVRight on track
asked in Train connections & reservations

Think it is worth it to buy a Eurail pass for these travel plans?

Hi all, very glad to be part of this community!Spent some time looking for answers, and this was very helpful!A few things though that I would like help with.First though, some information about me/usFirst time Eurail users (to be confirmed if we buy one!) Mobile pass still not bought Whole family (including my elderly parents) will travel with us. The youngest of the group is 18 Here is our travel plans:From Montreal(Canada) to London(UK), arriving in London on Dec 17th 2022 (plane tickets already bought) From London to Amsterdam with Eurostar here. From Amsterdam to Hamburg on Dec 22nd From Hamburg to Stockholm on Dec 22nd too (night train with SJ, info here) From Stockholm to Copehhaguen on Dec 30th From Copenhaguen to Berlin on Jan 6th 2023 From Berlin to Frankfurt on Jan 13th 2023 From Frankfurt to Bruxels on Jan 15th 2023 Plane back to Canada on Jan 20th 2023 (plane tickets already bought) As you can see, it seems that 7 days of travel for a 1 month pass would work just fine, at

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Full steam ahead
2 months ago
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Travelling familyRail rookie
asked in Eurail & Interrail Passes

Date of birth information is wrong by one day on Eurail.com website but correct on Mobile pass for 4 travellers.

Hi,I recently purchased a 5 day in 1 month Eurail Global pass for my family. As I was planning for my trip, I noticed that the date of birth was off by one day for all travellers on my Eurail.com website account under the “Trips and travelers” section  for “Upcoming trips”. When I checked my Mobile Pass on the Planner App under “My Pass”,  the date of birth for all travellers was correct. I like to make sure that all the information on the website account is aligned with the Mobile pass on the Planner app.Should I be concerned about this and how do I get this fixed without messing up the info on the mobile pass version? Thank You!

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4 months ago
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camanoboyRight on track
asked in Eurail & Interrail Passes

Multiple Passes in Mobile App

I just added my pass and my wife’s pass into the app. We will be taking exactly the same trips/journeys together yet I had to create two trips (one for each pass). We won’t be travelling until May of 2022 so journeys are not available in the timetable until October for 2022. Is there any way to avoid creating duplicate journeys and just associate a single trip with journeys to both passes?

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1 year ago
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Keeps calm and carries on
Nathanlv105Keeps calm and carries on
asked in Train connections & reservations

Milan Centrail Railway Station to and from Varenna Esino in Lake Como

Hello Eurail CommunityAnother issue I am having here. I was planning a trip using the planner from Milan Central Railway Station to Lake Como in Varenna Esino Train Station. Eurail planner keeps saying “not in Pass Network”. I saw in Google Maps there is a RE8 train from Milan to Varenna at 8:30 am. Please help how can I have this trip save and added to my Global Pass. Is eurail databases need updating because I do not personnaly agree that eurail does not have trips going to and from the Lake Como regions in Varenna Esino train station.thanks for any help

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Keeps calm and carries on
11 months ago
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CoccoGiova94New aboard
asked in Train connections & reservations

Is it possible to travel by ferries from Italy to Croatia?

Hi,I must do a travel around the Central Europe.I start from Italy and as first stop I would like to travel by ferries from Ancona or Bari to Croatia.Is it possible this stop with Interrail pass? 

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Full steam ahead
10 months ago
Jana.mariee
Jana.marieeNew aboard
asked in Eurail & Interrail Passes

Can I transfer my pass to someone else?

Is the global ticket transferable to another person? I have already bought the ticket but cannot use it and would now give it away to a friend, is that possible?

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7 months ago
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Keeps calm and carries on
btravelKeeps calm and carries on
asked in Eurail & Interrail Passes

How critical is it to have included middle names on passes or seat reservations?

How critical is it to have included middle names on passes or seat reservations?  First and last are correct, but middle names were not included when booked.

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B
Keeps calm and carries on
11 months ago
Radek Tuček
Radek TučekRight on track
asked in Train connections & reservations

Need help with seat reservations

Hello everyone,We are a group of five people that have Interrail global passes for the 2nd class and we need help with two trains, one from Hamburg to Copenhagen at the 7th of August (leaving Hamburg at 23:56 and reaching Copenhagen at 8:19). We have already booked a reservation for a train that leaves the next day (at 8:19 AM) from Copenhagen to Stockholm, so we don’t want to miss that. But the one that leaves at 23:56 from Hamburg says that the reservations are sold out. If it had to be done, we would just try to find a train that would take us straight from Hamburg to Stockholm and just try to cancel the reservation (if it’s even possible, some of them were sold out and some were unavailable because of some sweden rail track repairs from what I’ve read). The same goes for the train from Copenhagen to Hamburg at the 14th of August (leaving Copenhagen at 5:17 and reaching Hamburg at 10:05). We would like to catch the train after this one that we have a reservation for (from Hamburg to

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Radek Tuček
9 months ago
J
Keeps calm and carries on
Joana HiKeeps calm and carries on
asked in Eurail & Interrail Passes

No travel day left, but didn't take all travel days

Hello, I have the global Pass (5 dass). I Just used 2 days. But the App says no more trips left. Its wird, because they App also Shows that there are a Trip left, but i  can Not add trips I am really in hurry an have to Take the next train. What can i do? I already  did the "enable Error Login"  Thank youJoana    

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Railmaster
1 year ago
O
oidmapsRight on track
asked in Eurail & Interrail Passes

In FEVE, I was just charged a ticket with InterRail. I think it was wrong. How to refund?

Ahoj,with an InterRail pass I just got charged in the RENFE Feve from Ferrol to Oviedo 12.25 EUR.I think the complete Feve network is free of charge with a valid InterRail pass with correctly filled in details.The ticket I got selled seems to be half the price of the official fare.I think this was a mistake, and I would like to get my money back.Is there anyone aware of* official documentation in spanish about InterRail validity on Feve, so I can show that to people at a ticket office? (I don't speak spanish.)* what the procedures would be in that case?Interrail.eu also lists InterRail as valid on Feve [1], but as we know Interrail.eu is not always up to date, and people from Renfe I show that could argue "well, yes, you got a 50% InterRail discount, so it's valid".Regards![1]https://www.interrail.eu/es/plan-your-trip/trains-europe/railway-companies

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11 months ago
Lucía Méndez O
Lucía Méndez ONew aboard
asked in Train connections & reservations

I can't make reservations Spain

Hi community. I am really concerned because I bought an eurail one country ticket for Spain and I don't know how to make reservations with Renfe from Costa Rica because I want to book all trains before I arrived to Spain. Please can anyone help me? I don't know if this is only possible being in Spain. If that is in that way this pass is not worth it for my trip

1
R
Railmaster
1 year ago
M
MandMNew aboard
asked in Eurail & Interrail Passes

Traveling from Basel, Switzerland to France with One Country Pass (France)

Can I make a reservation for a TGV from Basel to Paris, if I have a France One Country Pass? I know it's written that travelling to the country of your one country pass isnt included. But the TGV is opeated by the french SNCF. In addition, in the "trains in france" site on the Interrail-Website, it is written that "An Interrail Pass valid in France covers travel to some train stations of bordering countries: Basel (Switzerland)(...)". So can I travel from Basel to Paris (and make reservations for the TGV) when i'll buy a one country pass?

4
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Railmaster
11 months ago
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