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robysueRight on track

asked in Eurail & Interrail Passes

Confused about the difference between ''adding a journey'' to the My Trip and ''having a ticket'' for the actual train trip

I am brand new to Eurail and I am trying to plan for our vacation in Europe this summer.I have purchased mobile Global Flexi Eurail passes for both myself and my husband from the Eurail.com site. The passes are the 15 travel days in two month passes and we opted to buy 1st class passes. I then downloaded the Rail Planner app to my iPhone, which is running iOS 15. I have loaded both Global passes onto my phone and connected both of them to a trip. I have not activated the passes yet because the first day of our train travel is still to be determined.In each trip I have created several journeys and saved them to the trips associated with each of the Global passes. When I tap on the My Trip icon for a pass, the journeys all show up. But when I tap on a particular journey in the trip, I don’t get an option to “add the trip” to the pass. What I do get is a detail of the description of the train trip for the journey and and button that says “Search again”.In the list of journeys, none

10 months ago

elliejanelFull steam ahead

asked in Train connections & reservations

What counts as 1 travel day

I’m thinking of getting the 10 days in 2 months pass so would the route Berlin- Brussels- paris- Zurich- bled- Zagreb- Budapest- Bratislava- Vienna- krakow- Prague be within the 10 travel day allowance? Or do train connections in one journey take up your travel day? For example, Budapest-Bratislava with 3 change overs, do the change overs come in with the 1 travel day or do they count as separate journeys?

1 year ago

Nathanlv105Keeps calm and carries on

asked in Eurail & Interrail Passes

Franzi_JuliaRight on track

asked in Eurail & Interrail Passes

UK / England with Discover EU Flex pass?

Hello :)I am from germany and won the DiscoverEU travel pass. Me and my friends plan on visiting some eas european countries, after that I was planning to travel to London. However, the rail planner app marks all trains to london as „one travel pass“. It also tells me to check a certain page for more information, but its just blank. Is it at all possible to travel to the UK? I am not sure since its not really part of the EU anymore :(I hope someone has some experience with the discoverEU pass and can help :)

8 months ago

audrey5788New aboard

asked in Train connections & reservations

Trying to book seat reservation on France NOMAD train - ''prices unavailable''

Hello,I have bought 1st class interrail passes (x2) to travel in France in July.I have been able to book reservations for trains such as Eurostar or TGV no problem.However, I am trying to book reservation for the NOMAD train from Paris Gare St Lazarre to Cherbourg and back and got the dreaded message:Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board. I have contacted the SNCF who directed me to TER Normandie. One client adviser said that I could not book reservation while another one said it was possible. A quick search on sncf booking service shows that yes, reservations are doable as the screenshot attest. I have an inner ear disability and must be seated on train hence why I am trying to book

10 months ago

Valentina PietroluongoRight on track

asked in Eurail & Interrail Passes

Wich places are excluded from swiss interrail pass?

Hello everyone! I urgently need your help because in few days I’ll be in Switzerland with a friend and we’ll stay 1 week, but I still haven’t found a reply to this question.I am trying to understand if it’s more convenient for me to buy a 4-5 days interrail swiss pass (around 150-170 euro for us because we are under 27yo), or a swiss travel pass (but it’s more expensive), or just not take anything and just buy normal tickets.We will be in Bern the first 2 days, so the plan is to buy after it so it will start from Bern and we will go to: Interlaken, and from there to Grindelwald, Luterbrunnen.. and maybe Wangen but just because I understood form there it’s possible to reach Mannlichen point of view, with funicular. Then we will go to Lucerne. and from there back home. This is the plan if I don’t do any interrail etc.. because it will cost the same. But if I manage to have interrail, that would allow me to visit also Lugano and maybe Guttannen for the famous Gelmerbahn, or maybe Gruyères

6 months ago

Tania BaeyensKeeps calm and carries on

asked in Train connections & reservations

Problem to find trains to seat reservation Italy

I bought a pass for italy i looked up de trains in the rail planner, the train i want to take needs a seat reservation but when i go to de other site to make this reservations, i cant see this trains. It looks also like every train is already booked. I wanted to book the train on 15:10. How can i make a seat reservation for this train? I hope someone can help me.

10 months ago

BartoliniNew aboard

asked in Train connections & reservations

Seat reservation more expensive than train ticket

I’m looking for trains Paris Lyon - Milano Porta Garibaldi and Paris Gare du Nord - Brussels Midi. Price of ticket for first route in august is 29€ on SNCF page, while seat reservation for my interrail pass costs 31€. Same situation for second route. On Thalys page ticket for this train costs 29€, while seat reservation in app costs 25€. Is there any way to bypass such big fees?

11 months ago

travellingdogloverKeeps calm and carries on

asked in Train connections & reservations

Printing Tickets

Hi! I’m travelling to Paris, Barcelona, Madrid, Nice, Milan, Rome, Italy, Bern, and Frankfurt. I have 2 questions. Do I really need to print out seat reservations or tickets for any of these cities? I leave tomorrow and plan to kind of book as I go, I find it so dumb to print things out when I have a mobile global pass Going from Paris-Barcelona I need a seat reservation, but it says it’ll be mailed by post… but I’m staying in airbnbs etc and don’t know if I’ll get it in time. How do I work around this?? any help is greatly appreciated thanks

6 months ago

Alexandra KnoblauchRight on track

asked in Eurail & Interrail Passes

Ticket not showing in app

Hi! I have an interrail mobile pass and have saved my trips on the trip planner app. I have activated the tickets with the grey slide button but somehow the tickets do not show up in my tickets or keep disappearing. Can you help me please?

7 months ago

fran3xaRail rookie

asked in Eurail & Interrail Passes

Problem with my pass - pass and trips do not show

hello, some days ago, I activated my pass and introduce the trip. It was working fine and everything seemed to be ok, but suddendly, one day when i entered the app, the pass doesnt appears, neither the trips. What should i do? (It doesnt allows me to reintroduce the pass)

9 months ago

MikaRail rookie

asked in Train connections & reservations

Why is Igoumenitsa not a valid destination?

Hello guys :)I want to book my first pass here in eurail.I want to visit Igoumenitsa in Greece. I searched the map and Igoumenitsa is listed as the destination.However, I cannot specify Igoumenitsa as a destination in the travel times section (no trains are found).Are there any tricks to reach Igoumenitsa anyway with a Global pass?The algorithm found a route to Bari. I would need a ferry than to reach Igoumenitsa. Do I have to book the ferry then spontaneously? When “yes”, can I be sure, that my Europass is counting for the ferry?Thanks for your help in advance!

1 year ago

Caleb LeongNew aboard

asked in Eurail & Interrail Passes

Date of birth information is wrong by one day for both travelers.

Hello! I have a mobile Eurail Global pass for myself and my roommate. Both of our birthdays are incorrect (by one day). I have reached out to customer service yet have heard nothing back and it has been more than 3 days. I would like to have this fixed so that it does not get in the way of our travel. Thank you so much for your help in advance!

11 months ago

jonasi98Right on track

asked in Train connections & reservations

Seat Reservation Lyon-Barcelona

Hello, I have a question about seat reservations in France. I want to travel from Lyon Part Dieu to Barcelona Sants on the 30th august. (RSC 9734). I can book the reservation via Interrail, but since it is a Paper ticket, it will be delivered on the 29th august to Austria (where I live), so this is the day when I plan to start the journey. Is there a way to buy the seat reservation now and pick up the ticket at the railway station in Lyon? Or do you have a recommendation? I only have one hour waiting time in Lyon, is it possible to buy the ticket there? Or are chances high that the time is not sufficient to buy the seat reservations locally or even worse, that tickets are not availabe any more?If anyone could help me, this would be really great, I am really frustrated :D! Thanks in advance!

9 months ago

Carole VarnetRail rookie

asked in Eurail & Interrail Passes

day of activation= first day of travel

Hello, If I activate my 2-month pass now and select the first day of travel (July 3rd), will it be active now for 2 months or on July 3rd for two months? I want to activate it now to reserve seats for some trains, but I’m afraid the pass would then start right now, and not on the 3rd which is the day I want to start my trip.thank you very much!

8 months ago

jodiechristieNew aboard

posted in Eurail & Interrail Passes

First class or Second class pass?

I’m looking into booking my interrail pass for next year and as I’ve never done it before I’m not sure wether to buy a first or second class pass. Are their any major differences between the two and is paying the extra money for first class worth it?

1 month ago

SaraRRight on track

asked in Eurail & Interrail Passes

2 trips from my home country / 4 travel days...possible?

Hi,its a shame that interrail doesnt have a real support, just a bot which isnt really working for me, so here we go with my questions:I have a 1 month interrail pass with 4 trips (incl. 2 home country days)Berlin → Zermatt (Mo, 23.01.2023) Zermatt → Berlin (Fr, 27.01.) Berlin (or Hamburg, not sure yet) → Bordeaux (09.02.) Bordeaux → Berlin (14.02.)How can i use this pass in the best way?Like i was planning it right now its not possible, because i have 4 home country ride, correct?What do i do with the bordeaux rides? book a normal ticket for the DB from what station or until what station? Looking forward to hear from you and thank you for your help

2 months ago

LaetifromfranceRight on track

asked in Train connections & reservations

Trains from Slovenia to Serbia and from Serbia o Greece

Hi everyone !I’ve noticed that some travelers ask for similar questions, but it was a few months ago, so maybe the answer has changed.My boyfriend and I would like to go from slovenia to serbia and then from serbia to greece.But impossible to find train which does those route.I think I need to go from Slovenia to Zagreb, ans then from Zagreb to Serbia (Beograd), but I can’t find anything…I hope you can help, Thank you :)

1 year ago

Fanny-Enzo Broydé PauméNew aboard

asked in Train connections & reservations

Can't choose between sleeping compartment and seat reservation on night trains in Norway (Trondheim - Bodoe)

Hi!I’m trying to book sleeping compartments for my friends and I on the night train from Trondheim to Bodoe in Norway. But when I try to book the ticket, I can’t chose between the simple seats and the sleeping compartments. Does anyone know how I could book a sleeping compartment with an interrail discount ?Thank you in advance!

9 months ago

SteveRail rookie

asked in Eurail & Interrail Passes

Refund for activated but unused pass?

I am new and still confused what exactly “activating” my pass means. I understand that I have to fill in some more information and that I will be able to change my starting date before said that.But can I also deactivate the pass again and get the 85% refund if I decide to return it before my starting date?

1 year ago

ClaudioNew aboard

asked in Eurail & Interrail Passes

Was ist mit innerhalb eines Monats gemeint?

Hallo Community,Ich will auch endlich meinen Traum erfüllen und Europa mithilfe des Interrail Global Pass entdecken.Ich möchte mit der Option 7 Tage in einem Monat reisen, frage mich aber, ob man über zwei Monate hinweg reisen kann (z.B Ende August - Anfang September), so dass die 7 Tage innerhalb von 30/31 Tagen gelten oder ob man in einem festen Monat reisen muss (z.B nur September oder nur August).Ich würde mich über eine Antwort freuen :)

1 year ago

TyraRail rookie

asked in Train connections & reservations

No seats available for France and Spain

Here is my situation:I bought my Global Pass for 4 days for the 2nd class seats. I planned out my trip in the app with all of the trains that I would need. None of the trains show available seats and are all sold out. Is it possible to pay an extra fee for 1st class tickets to still get on the trains with my 2nd class ticket? I don’t mind changing my pass for a 1st class pass.This is my planning:Amsterdam to Paris on the 4th of AugustParis to Barcelona on the 7th of AugustBarcelona to Paris on the 13th of AugustParis to Amsterdam on the 14the of August Thank you for your help in advance!

8 months ago

CGrønnegaardNew aboard

asked in Train connections & reservations

Short gaps between trains

Hii am travelling with my two kids this summer and noticed some of the journeys/ trains only have 7 minutes gap. So is it clear on the tickets, app or ?? which platform you need to go to catch the next train? kind regards Christina

1 year ago

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