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Gijs NijboerRight on track

asked in Eurail & Interrail Passes

Interrail mobile pass able to open the gates at the station in NL?

Hi, can I use my mobile interrail pass to check in at my train station in Zwolle? Cause there are like gates where you have to check in with you traincard or pass, but I only have the pass on my mobile..

1 year ago

Hooli34Rail rookie

asked in Travelling by train

ChristinaNew aboard

asked in Train connections & reservations

Seat reservation from Zagreb (Croatia) to Split (Croatia) not working

Hi,I have the 3 months global pass and want to book a seat reservation from Croatia Zagreb to Split Croatia for the AM train in mid June. It says “prices unavailable” however when I put in multiple different dates over the next 2 months, it still says the same thing. I don’t think the next 2 months all the trains are booked out, how can I book the reservation without this error?Thank you

1 year ago

GrainnBeeRight on track

asked in Train connections & reservations

German Bahn Website Issues

Is anyone else having problems with the German Bahn website. Every time I try to log in it says “503 Service Unavailable.” Is it just me??

6 months ago

YanisRail rookie

asked in Train connections & reservations

No train from sofia (Bulgaria) to Beograd (Serbia)

I couldn’t find any train between Sofia and Beograd, no matter on which date i try to book. Isn’t there any connection between those two cities, or is it just not possible to see it on the website ?Thanks for your answers

2 years ago

Jane659Right on track

asked in Train connections & reservations

I didn't get my seat reservation. On the train I got a fine

Hi Am traveling now, yesterday I made a seat reservation in the website but I didn't get the tickets and it happened twice and the amount charged and that forced me to pay 190 euro for train tkt just to back to rome from milano This is the email I received Although your payment went through, there seems to be a technical glitch at the moment which means that part of the order could not be confirmed with the train carrier. You can see the failed reservation/part of the order by looking for the status “PRE-RESERVATION MADE” (successful reservations have the status “BOOKED”).Don't worry - you can still get your reservation (our team will re-book it for you).Alternatively, if you are travelling soon, you can make a new booking for the failed reservation and we will process a full refund for this (to the same account used to purchase the failed reservation(s)). To ensure that you only rebook the failed section of your trip (you don’t have to rebook the entire route), first check the status

1 year ago

Eamon TNew aboard

asked in Train connections & reservations

Reserving beds on night trains - group

In July-August 2023, I’ll be interrailing across Europe with a few friends. I’m unsure how reservations for couchettes/beds work though. My friends and I are all booking individually but is it possible for us to book the same compartment without having to reserve the whole room privately? For reference we will be travelling on the Berlin-Vienna and Naples-Milan night trains.

7 months ago

Gerald Rada NonesNew aboard

asked in Eurail & Interrail Passes

Do multiple train rides count for 1 travel day?

Hi, me and my wife are planning to go to Europe this May. If for example I bought a 5 day Eurail Global Pass for a month and I went to London from Paris using eurostar in the morning and went back to Paris from London in late afternoon, would that only count for 1 day? Meaning I still have 4 day eurail pass left? Thank you.

1 year ago

LiamARail rookie

asked in Eurail & Interrail Passes

interrail pass eligibility for uk citizen

Hi.I’m a U.K. citizen looking to buy one of your continuous interrail passes that are currently discounted to celebrate the 50th anniversary. I read somewhere that these passes are only available to EU residents. Is this true? Am I eligible as a British citizen or do I need to purchase a Eurail pass? Thanks, Liam

1 year ago

Rose BaileyRight on track

asked in Eurail & Interrail Passes

How do I remove journey from My Trip?

My husband and I have 3 month global passes (on app)which we’ll activate in September. I’ve been planning journeys and adding them to My Trip. I haven’t added them to the pass as I gather it’s best to do that on the day, for flexibility. However I’ve changed some of our planned itinerary and want to delete some journeys from My Trip. Cannot see how to do this. Can anyone advise? Thanks

1 year ago

danchen2Right on track

asked in Eurail & Interrail Passes

Why does the planner say that Goerlitz - Dresden hbf is not in the pass network?

Wir wollen mit dem Global Pass von Freiburg aus nach Wien, Bratislava, Krakau, Lodz, Breslau nach Chemnitz. Pässe haben wir gebucht, aber wenn ich Verbindungen von Polen nach Deutschland suche, steht immer "Not included" da. Kann ich diese Tage im eigenen Land nur zum Startort nutzen? Oder woran liegt das? Oder hat jemand noch eine Idee, wie wir ohne extra zu bezahlen von Breslau nach Chemnitz kommen?

2 years ago

Nathanlv105Keeps calm and carries on

asked in Train connections & reservations

Milan Centrail Railway Station to and from Varenna Esino in Lake Como

Hello Eurail CommunityAnother issue I am having here. I was planning a trip using the planner from Milan Central Railway Station to Lake Como in Varenna Esino Train Station. Eurail planner keeps saying “not in Pass Network”. I saw in Google Maps there is a RE8 train from Milan to Varenna at 8:30 am. Please help how can I have this trip save and added to my Global Pass. Is eurail databases need updating because I do not personnaly agree that eurail does not have trips going to and from the Lake Como regions in Varenna Esino train station.thanks for any help

1 year ago

callewaertsiegNew aboard

asked in Train connections & reservations

Seat Reservation Eurocity Berlin - Krakow

Hi,I would like to know how to book a seat reservation for the Eurocity train (EC57) from Berlin to Krakow. The Interrail planner tells me that reservation is mandatory. However, it does not seem to be possible to do this through their reservation tool.I also tried to reserve seats through the websites of DB or Polish Intercity trains, but I did not succeed.Anyone who has solved the issue?Thanks in advance!

2 years ago

Ellen NorénNew aboard

asked in Eurail & Interrail Passes

Is it possible to sell my interrail ticket?

Is it possible to sell my interrail ticket? It is to late to make a refund so I wonder if it is possible to sell it to someone else and change the name. Thank you!

1 year ago

Chris FRight on track

posted in Eurail & Interrail Passes

Multiple questions about the 50% promo 3month continuous pass

Hi there - I’ve got a number of questions about the 3 month pass that’s currently on promotion - I’ve asked customer support a couple of days ago and haven’t had any response and can’t seem to find exact answers to a lot of the below - hope the community can help answer some of these questions! Pls feel free to answer individual questions if easier - however I’ll list them all in one place.Many thanks in advance!Questions: 1. As a family of 2 adults and 2 children under 12 based in U.K. - if we bought a 3 month continuous pass on the promotion ( ie. for the equivalent of 1 full price Adult ticket) - does this mean we can travel on the Eurostar as many times as we like during the 3months? And as long as there are available tickets on the Eurostar website - does that mean tickets are available for the Global pass too (or are there restricted numbers of tickets like frequent flyer tickets on planes)eg. we could do Lon-Paris, Lon-Amsterdam, Lon Brussels on 3 consecutive weekends? 2. Does t

5 months ago

Mary Langdon VinkRail rookie

asked in Eurail & Interrail Passes

Do you need need seat reservations with first class

Am traveling to Europe and got the Eurorail pass first class for seniors. Do we still need to pay for seat reservations? I thought they were included.

8 months ago

Aisling IrwinFull steam ahead

asked in Train connections & reservations

Seat Reservation : Barcelona Sants - Madrid Atocha Cercanias

Hello, I need to book 2 adult tickets for seat reservations from Barcelona Santa - Madrid Atocha Cercanias for the 28th April. It says on the interrail app that it’s book in the station only. Is there any possibility that it can be booked online with any other site?

1 year ago

Franzi_JuliaRight on track

asked in Eurail & Interrail Passes

UK / England with Discover EU Flex pass?

Hello :)I am from germany and won the DiscoverEU travel pass. Me and my friends plan on visiting some eas european countries, after that I was planning to travel to London. However, the rail planner app marks all trains to london as „one travel pass“. It also tells me to check a certain page for more information, but its just blank. Is it at all possible to travel to the UK? I am not sure since its not really part of the EU anymore :(I hope someone has some experience with the discoverEU pass and can help :)

1 year ago

enzhausNew aboard

asked in Train connections & reservations

Train from Tirano to Milan in Summer 2023

We are set to come down into Tirano on the Bernina Express (from Chur) in August, but need to get to Milan from there. I know there is a regional train, and that we can’t buy our tickets ahead of time. Is there a place to find the Summer 2023 schedule for this train line?

6 months ago

nocchiNew aboard

asked in Train connections & reservations

TGV seat reservation available on SNCF site but not on Interrail

Hi everyone!I have a question concerning seat reservation on tgv. I want to take the train shown in the screenshot, but interrail tells me that it is not possible to make a seat reservation on that train. However I checked sncf site and there it is possible to book a train ticket for the same train, meaning that IT IS NOT SOLD OUT, but on sncf it is not possible to make a seat reservation with the option “interrail”. How can I solve this situation? Thank you very much,Roberto

1 year ago

j.agustinrNew aboard

asked in Train connections & reservations

One of the legs of your jouney could not be booked?

Please help! I am trying to book seat reservations with my eurail pass for a one way train ride from Paris Gare de Lyon to Nice Ville on June 28. The website says there are available seats for a 11:52 departure and a 18:37 arrival, with one change between the two trains.This works out until the final “review order” stage where it tells me “one of the legs of your journey could not be booked”. It does don’t tell me which one and the same error occurs when i try later times.What does this mean? Why would they allow me to go through with the seat reservation if one of the legs cant be booked? What can i do about this?

1 year ago

ViajanteTugaRight on track

asked in Train connections & reservations

How to get a refund for a reservation when the train is cancelled

Hello; In order to do my trip I purchased three 4-day passes, booked seats on several trains and booked hotels. After I had everything set and planned, I received two emails from Thalys informing me of the suspension of two trains (one on the 4th, between Paris and Brussels and the other on the 11th, between Cologne and Paris). These cancellations affected tremendously my vacations, resulting in the suspension of my trip and considerable financial loss (cancellation of the interrail pass, reservations for seats on trains and hotels). Can anyone be held responsible for my losses? If yes, what procedures should I take? Thanks

1 year ago

Karl ZeinerRail rookie

asked in Train connections & reservations

missed train due to delay, can I use Thalys as next train

Last year we got the NightJet from Innsbruck to Cologne to then get the ICE to Brussels (both prebooked and reserved)We missed our connection by less than 10 minutes and got the next available ICE 2 hours later.There would have been a Thalys an hour earlier. Could we have got this one as the next train at no extra cost? The staff at the Deutsche Bahn Info desk didn’t seem to think so but then he was Deutsche Bahn. This suggests I could have if I understand it right: https://faq.trainline.eu/article/449-miss-train#:~:text=You%20can%20speak%20to%20the,the%20delay%20is%20not%20significant.I am asking because we are doing the same trip again this year and trying to decide if I book the later ICE or if I book the earlier one with the risk of ending up on the later one anyway or if we could end up on the Thalys with the earlier booking if delayed again.Thoughts appreciated. The NightJet is with Interrail ticket this time but the ICE connection will be booked without IR.

1 year ago

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