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Sylvain ArrivéRight on track

asked in Train connections & reservations

Can you board at Rotterdam if I booked for Amsterdam-London ?

Hello, I was wondering something. I booked a ticket on the 4th of july for the Amsterdam to London Eurostar. If I decide to spend a little time in Rotterdam, will it be a problem if I board the Eurostar in Rotterdam and not in Amsterdam ? Thank you again for your help, and have a nice day. Sylvain

1 year ago

brinsKeeps calm and carries on

asked in Train connections & reservations

One of the legs of your journey could not be booked.

Hiwhen trying to book tickets from montparnasse to bordeaux return in july, I can add the reservations to my cart but when i go to pay it says “ONE OF THE LEGS OF YOUR JOURNEY COULD NOT BE BOOKED.Please try to find an alternate connection. The unavailable leg will be removed from your cart.” What does that mean and why?

6 months ago

Kakei HyomaRail rookie

asked in Train connections & reservations

Planning trip ''conditions apply''

I bought a Eurail Global Pass and I want to ride [7/10 07:42 Koeln hbf →9:35 Brunelleschi-mid]train. It is displayed as conditions apply. I do not know what’s means.This is my first trip with a Eurail pass. Can anyone tell me? Thank you

1 year ago

YorkieFull steam ahead

posted in Train connections & reservations

Iryo trains in Spain - launching soon.

I have just read that Trainline will be offering tickets for a new high speed service in Spain operated by Iryo at cheap prices. It is part owned by Trenitalia but I assume Interrail passes will not be accepted - does anybody know? https://iryo.eu/en/we-are-iryo-en/ Also SNCF announce a twice daily Alicante - Madrid service under the Ouigo Espana brand.

1 year ago

SaraladrilloRight on track

asked in Train connections & reservations

Is there a way to get to Budapest from Athens without passing Belgrade and Bucarest?

Hello. This year my friends and I purchased the interrail global pass. We are trying to get to Budapest from Athens, but because the railways modernization of Serbia and problems with the scheduel in Bucarest, we are trying to find a route that avoids those places. Is there any way this is possible? Thank you so much :)

1 year ago

MinkeNew aboard

asked in Eurail & Interrail Passes

Complimentary pass for caregiver

Hello. A few weeks ago I made a request for issuing a complimentary pass for a caregiver of a disabled traveller. I still didn’t receive any answer and I am getting quite stressed as we are travelling on wednesday. Does anyone know how/if it’s possible to reach interrail support for urgent issues?

2 years ago

danchen2Right on track

asked in Eurail & Interrail Passes

Why does the planner say that Goerlitz - Dresden hbf is not in the pass network?

Wir wollen mit dem Global Pass von Freiburg aus nach Wien, Bratislava, Krakau, Lodz, Breslau nach Chemnitz. Pässe haben wir gebucht, aber wenn ich Verbindungen von Polen nach Deutschland suche, steht immer "Not included" da. Kann ich diese Tage im eigenen Land nur zum Startort nutzen? Oder woran liegt das? Oder hat jemand noch eine Idee, wie wir ohne extra zu bezahlen von Breslau nach Chemnitz kommen?

2 years ago

Gijs NijboerRight on track

asked in Eurail & Interrail Passes

Interrail mobile pass able to open the gates at the station in NL?

Hi, can I use my mobile interrail pass to check in at my train station in Zwolle? Cause there are like gates where you have to check in with you traincard or pass, but I only have the pass on my mobile..

2 years ago

rrustemaKeeps calm and carries on

asked in Eurail & Interrail Passes

New prices for the Nightjet from ÖBB, no or very little discount for Interrail card holders?

Hi,Starting the 2024 timetable there are new, dynamic prices for the Nightjet trains from ÖBB. A Dutch railforum wrote about it. I just booked tickets on the Nightjet between Munich and Venice in spring but I can’t get any discount on it while I could get it previously. No matter if you book with or without the discount, you get the same price. You can try for yourself. Now it becomes not interesting anymore to get an Interrail for my favourite route between Amsterdam and Italy. I might have to ask a refund for my unusued Interrail passes.I complained about this with the ÖBB Customer Service last week, but no reaction yet. Did any of you read any official communication about it? Similar experiences?

4 months ago

Karl ZeinerRail rookie

asked in Train connections & reservations

missed train due to delay, can I use Thalys as next train

Last year we got the NightJet from Innsbruck to Cologne to then get the ICE to Brussels (both prebooked and reserved)We missed our connection by less than 10 minutes and got the next available ICE 2 hours later.There would have been a Thalys an hour earlier. Could we have got this one as the next train at no extra cost? The staff at the Deutsche Bahn Info desk didn’t seem to think so but then he was Deutsche Bahn. This suggests I could have if I understand it right: https://faq.trainline.eu/article/449-miss-train#:~:text=You%20can%20speak%20to%20the,the%20delay%20is%20not%20significant.I am asking because we are doing the same trip again this year and trying to decide if I book the later ICE or if I book the earlier one with the risk of ending up on the later one anyway or if we could end up on the Thalys with the earlier booking if delayed again.Thoughts appreciated. The NightJet is with Interrail ticket this time but the ICE connection will be booked without IR.

1 year ago

ClaudioNew aboard

asked in Eurail & Interrail Passes

Was ist mit innerhalb eines Monats gemeint?

Hallo Community,Ich will auch endlich meinen Traum erfüllen und Europa mithilfe des Interrail Global Pass entdecken.Ich möchte mit der Option 7 Tage in einem Monat reisen, frage mich aber, ob man über zwei Monate hinweg reisen kann (z.B Ende August - Anfang September), so dass die 7 Tage innerhalb von 30/31 Tagen gelten oder ob man in einem festen Monat reisen muss (z.B nur September oder nur August).Ich würde mich über eine Antwort freuen :)

2 years ago

WiesRail rookie

asked in Eurail & Interrail Passes

Extra travel day needed due to delay

Hi! I am travelling from the Netherlands to Sweden and back with a friend, but we've had a lot of delays on the way. We've missed several transfers and now we have to stay the night in Stockholm and have to travel an extra day to reach our destination in Härnösand. However, we didn't plan for this and I would now be one day short for the trip home again. Does anyone know if there is any way to fix this, or if I can somehow get an extra day?

2 years ago

NanjaRetired Community Manager

asked in Eurail & Interrail Passes

What is a travel day?

I am not sure if I understand it correctly, so if someone could explain me what a travel day is I would be really grateful.

3 years ago

ReekoRight on track

asked in Eurail & Interrail Passes

Is it possible to use Eurail pass to take U2 in Germany?

We will travel to Germany next week. And we are going to take U2 from Muenchen Hbf station to Messestadt Ost station. But we could not find Messestadt Ost in the app. Can we use Eurail pass or do we have to buy ticket? Thank you very much.

1 year ago

hapjacNew aboard

asked in Train connections & reservations

Paper ticket won't arrive in time, can we pick up in station?

We’re trying to travel from newcastle uk to figures vilafante spain, and need to make seat reservations. We have successfully done so for eurostar, but the french connection requires sending paper tickets and there is insufficient time. We can’t have our tickets sent to a hotel in France as we’re doing the trip in one day and not staying at a hotel.Does anyone know how we can make a seat reservation and pick up from a ticket machine or station?I know we could risk it and try and make a seat reservation when we arrive at the station in France, but I want to book it in advance, and pick up the paper ticket for the reservation when we arrive.Also, we’ve tried calling SNCF and they weren’t helpful or clear about how to proceed.

2 years ago

bedfojoFull steam ahead

asked in Eurail & Interrail Passes

Journey colours on the app map

Not a major issue (!) but on the map of my journeys in the android app, some are coloured grey and some yellow. I've seen this on two separate trips now. Any reason for it?

1 year ago

marmandRail rookie

asked in Eurail & Interrail Passes

AlexCazRight on track

asked in Eurail & Interrail Passes

is £3000 GBP Enough for 2 months?

Hello!I am a Scot with a budget of £3000 GBP prepared for a 2 month trip this coming summer starting in June (this is after buying the pass). Would this be enough?For context - I go through Amsterdam, Berlin, Prague, Bratislava, Vienna and Budapest which I know are pricy but I will be spending most of my time throughout Romania, Bulgaria and the Balkans.Any information would be helpful in helping me get the most out of this, thanks!

1 year ago

whanderfallNew aboard

asked in Eurail & Interrail Passes

Discount on Disneyland Paris Ticket

Hi, i’ll be headed for europe this February and as i’m about to purchase my tickets for a Disneyland pass, it seems like the ticket is unavailable for purchase via the Veltra website https://feature.veltra.com/en/promotion/europe/paris/disneyland-paris/. Does anyone know where i can book my tickets at a discounted price since i’m a global eurail pass holder? Thanks

1 year ago

Konrad HertzRail rookie

asked in Eurail & Interrail Passes

Transfer Interrail pass to another device

Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly.

2 years ago

Isabel Wright-SmithRight on track

asked in Eurail & Interrail Passes

Interrail App is deleting journeys when I add them to My Pass

My App is completely stuffing up!!! Firstly, I am unable to view all my Saved Journey’s in My Trip. Sometimes I will save a journey, and then when I go to view it, it is not there!!Secondly, when I try to book a journey and add it to My Pass, it will add it initially, then later when I check it has completely disappeared!! I am using a Flexi Pass, and it is almost impossible to add 2 journeys to one travel day, as either one of the journey’s always keeps disappearing. This is very very frustrating as I don’t have a valid ticket for the trains I need to catch TOMORROW!!!! I need help ASAP, I will be unable to travel tomorrow if this is not fixed URGENTLY.

2 years ago

dadirefKeeps calm and carries on

asked in Eurail & Interrail Passes

Interrail Global Pass with BahnCard 100

Hi everyone, I have an Interrail Global Pass and a BahnCard 100 in Germany which allows me to use any (highspeed-)train in Germany. As you all know, I have only 1 Outbound/Inbound journey. My understanding is that until any border, i.e. France, my BahnCard 100 covers the journey. From this border in the other country the Interrail Pass covers my journey. Does anyone know if I’m correct? How can I manage this with my mobile pass to avoid having an inbound/outbound journey? As soon as I capture a German train station, 1 outbound journey is being used. Looking forward to receive some support on that :)

2 years ago

Susanne MayerNew aboard

asked in Eurail & Interrail Passes

Can part of the ticket be connected to another person?

Hello! My daughter is going to join Interrail first class this summer. She got two tickets to her 18th birthday but now we have a problem. Her friend who will be with her only has time for three weeks - so is it possible to change the ticket to another person for one week . so my daughter has the possibility to join four weeks? Thanks in advance

2 years ago

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