- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

10939 Topics

Most views

Recently active Most replies Newest first

Bere2022New aboard

asked in Train connections & reservations

Seat reservation needed but "Prices temporarily unavailable" always - why? what can I do?

Hello! I have an eurail pass for my family of 6 and now in the process of making the seat reservations required. I am having trouble booking the train from Torino to Roma Tiburtina (FR 9583) on August 15 2022. There is a “Prices temporarily unavailable” message and I can not make my reservation. What does it mean? Is it sold out? Is it too early? What can I do in this particular case?.The same happens in alternative routes for this day, and in most of our 5 days of plan trips during 1 month. Thanks in advance for your tips!!

1 year ago

fieldsconveyerFull steam ahead

asked in Travelling by train

Avanti First or Standard Premium

Does a First Class pass allow travel in Avanti First or just Standard Premium in the UK? And are there hot meals served? Thank you

8 months ago

ZiblibliFull steam ahead

asked in Eurail & Interrail Passes

Impossibility to acess the app due to IOS 13.0

Hi all,I have a major problem with my Interrail mobile pass. I use the Rail Planner app on my Iphone 6 and everything went well until 3 days ago, when the app was updated and could only be used with an IOS 13.0 version. Unfortunately, I cannot install it on phone. Then, I don’t have access to my app anymore. My pass ends in two weeks and I really need to use it to come back.Has someone experienced the same problem ? If someone could help me find a solution, I will be so grateful !Thanks in advance !

1 year ago

seewulfRailmaster

posted in Train connections & reservations

Save some Reservations with spare routes or avoiding the highspeed services

Yeah reservations are sometimes a big moneykiller on your trips but if you use the Railplannerapp and click the avoid reservations option you will find often a cheap Route (mostly with longer traveltime and maybe one or two more changes. I will share some examples :)Amsterdam - Brussels Reservation free Intercity instead of expensive Thalysreservations. Time loss of 1 hour and arround 30€ saved.Brussels - Germany Take the Reservation free (4€ Reservation possible) ICE to Cologne/Frankfurt instead of Thalysreservation no big time loss but saved arround 30€Brussels/Ostende/Antwerp - Paris Take one of the few TGV´s or even more cheaper take a IC/TER to Lille and from Lille a TGV or IC to ParisParis - Germany Take a TGV to Strassbourg and then with a Regionaltrain to Offenburg/Karlsruhe and from here plenty of connectionsFrance - Switzerland Entry via BaselTake a TGV domestic till Strassbourg/Muhlhouse for (Basel/Zürich) and take there a Regionaltrain to Basel and from there any train to y

1 year ago

HectorKeeps calm and carries on

asked in Eurail & Interrail Passes

Global Pass: Does the price change if buying the pass last minute or not?

Global Pass: Does the price change if buying the pass last minute or not? Is there a price difference of when you buy the Global Pass? Meaning if I buy the Global Pass 2 months before I start using it, will it be cheaper vs. buying it last minute? The question arises from that of: Do I save money if I buy it in advance or not?

1 year ago

Hermann KraushoferRight on track

asked in Travelling by train

Schlafwagen

Hallo! Ich würde gerne einen Platz im Schlafwagen reservieren. Ich kann diese Option in der App nicht finden? Gibt es diese Möglichkeit überhaupt? LG Hermann

1 year ago

PeterA888Keeps calm and carries on

asked in Train connections & reservations

Eurostar - other than payment confirmation I can't find any details

I have booked a Eurostar trip St Pancras to Lille and paid the seat reservation supplement but I other than a payment confirmation I cannot find details of the seat reservation?

1 year ago

Lara CarmoRight on track

asked in Eurail & Interrail Passes

How does the outbound and inbound jorney works?

Hello everyone!I am really confused.Are the outbound and inbound jorney days included in the interrail global passes days? Or are those 2 travel days like a bonus/extra? For example: if i buy a 10 day global passe, do i get a travel day to leave my country, then can to travel up to 10 days, and then get another travel day to enter my country?Or is it just a name for the 2 travel days that I use to outbound and inbound my own country and all in those 10 days?Sorry if this is a silly question!Thanks for the attention :))

1 year ago

jowetNew aboard

asked in Train connections & reservations

Use mobile pass in Bosnia Herzegovina

Hello,I want to use my interrail mobile Pass in Bosnia Herzegovina. The Interrail Website says this country is included. The problem is that in the Rail Planner App I can't add trips like Banja Luka to Sarajevo, because I can't select any bosnian train stations.

2 years ago

eosnyxRight on track

asked in Train connections & reservations

Printing train ticket

I am planning a trip from Zermatt to Milan which requires a transfer in Visp. As per the OBB website/app, the Visp to Milan train requires a printed ticket, however I will not have access to a printer. It states that i can print the ticket at an OBB self service machine or ticket office in Austria, however I will not be in Austria. Any advice on how to obtain this printed ticket?

1 year ago

PetermcmasterKeeps calm and carries on

asked in Eurail & Interrail Passes

Paris to Zurich

Hi all. Where and how do i book a Paris to Zurich ticket with my interrail pass? I can’t find the option on any of the booking sites to add my interrail pass.

11 months ago

Vineet TharejaRail rookie

asked in Train connections & reservations

How to go from Milano P Garibaldi to Milano Centrale

Hi Guys, I will be travelling tomorrow’s from Venice S Lucia Station to Zurich HB with one change at Milano P Garibaldi (10.47 AM)and next train is from Milano Centralle at 11.10 AM. If any one have idea to reach Milano Centralle in less time from Milano P Garibaldi as we have only 20 mins to reach there. What mode will be best to reach there through walking or by metro??it will be very appreciable if any one suggest us the best way before our tomorrow train. thanksVineet

7 months ago

FurkanTopalRight on track

asked in Eurail & Interrail Passes

What is a travel day? No, but seriously what is it "exactly"?

I'm not satisfied with the explanation of "travel day" in the interrail website and even in other YouTube tutorials. So I wanna really understand the logic of it with details.I always imagined like this: Let’s say I have a 7 days pass and I went from Estonia to Germany, and let’s say it lasted 10 hours in the train. I’m imagining like 6 days 14 hours left for me to travel.But as much as I research, I’m encountering some things which are confusing me more, even in the interrail’s website itself says like this: “For instance, you can use 1 travel day to get from London to Paris and another travel day to go from Paris to Amsterdam.” But going from London to Paris, and Paris to Amsterdam, all can be done in one day. Even we can go more destinations if we want.From London to Paris, it says 2hrs 16mins.From Paris to Amsterdam, it says 3 hrs 31 mins.So in total, it’s just 5 hrs 47 mins. How it can cost 2 travel days then?Somebody please tell me this thing with all details, for I’m perfection

1 year ago

MinkeNew aboard

asked in Eurail & Interrail Passes

Complimentary pass for caregiver

Hello. A few weeks ago I made a request for issuing a complimentary pass for a caregiver of a disabled traveller. I still didn’t receive any answer and I am getting quite stressed as we are travelling on wednesday. Does anyone know how/if it’s possible to reach interrail support for urgent issues?

1 year ago

Bill LoweKeeps calm and carries on

asked in Train connections & reservations

seating plan for ICE 9573 10:55 Paris Est to Karlsruhe.

Can anybody tell me which seating plan to look at for the ICE 9573 Paris Est to Karlsruhe at 10:55 on 24th Nov. Seats allocated through Interrail were not suitable as they were seating us one behind the other. I took Brendan's advice and telephoned SNCF. The lady was very helpful and changed the seats. However, I think I'm still in the same position. The seats are in first class in carriage 28 seats 71&72. I think the original seats were same carriage 41&42. As far as I can see they are in a single row or in a compartment for 6 by a corridor. Any help would be appreciated.

1 year ago

bluedan85New aboard

asked in Train connections & reservations

End of December '23 timetable

Hi,I’m planning a trip from the UK to Italy and I was thinking to do London → Paris → Milan → Bologna but I can’t find any train on the 16th of December for Paris → Milan, the last day in which I can find a train is on the 9th of December.Does anyone know when they publish the rest of the timetable? It makes quite hard to plan and wait as I may need to go by flight instead if I can’t book a train and flights are getting expensive.It’s strange that Paris → Milan is the only route that I can’t book but everything else is there.Thanks

3 months ago

Zhongxia YanRail rookie

asked in Train connections & reservations

Difficulty with the Eurail Eurostar booking process

I bought a Eurail Global Mobile pass recently, I’m having a lot of issues with Eurail's Eurostar booking process.On May 16th, I tried to booked London-Lille Eurostar seat reservations for two people for June 3rd on https://www.eurail.com/en/book-reservations#/. I paid for the ticket and the charges are fully processed (not pending any more) on my credit card. However, I do not see the reservation tickets on my account https://www.eurail.com/en/my-account/reservation-booking-details/my-itinerary, nor have I received any confirmation email. It’s not clear to me whether the ticket was actually booked, and this is putting me in a limbo because if it’s not booked, I would need to book other options (e.g. flights) as soon as possible. I contacted Eurail customer support about a related issue (#163688), and they mentioned “I can see that a pre-reservation was made for London-Lille on 03/06.” However, I still do not see the London-Lille seat reservations on https://www.eurail.com/en/my-account

1 year ago

kitleeRight on track

asked in Travelling by train

Luggage size

hi, how big is the luggage could carry on the train?

1 year ago

Martin PilleyKeeps calm and carries on

asked in Train connections & reservations

Varenna to Tirano and replacement bus - adding the trip, first part of journey is shown as ''not in network''

We are travelling to Tirano from Varenna soon. I know all about the trackworks and there is a replacement bus. However when looking on the interrail app to add the trip it is showing the first part of the journey by train to Colico is "not in network" why is this the train is RE 10316.

1 year ago

AnonymousKeeps calm and carries on

asked in Train connections & reservations

Interrail mobile pass not linked to online account - can't sync activated pass on app to online account

I have bought an inter rail mobile pass. The pass is not showing up anywhere on my online inter rail account in the “order overview section” - and not showing up anywhere else, and therefore I cannot see if it has been activated. How do I get it to show up? However, my pass is activated on my inter rail APPI have manually created a Trip on my ONLINE inter rail account, and manually added my pass details. I have added friends to this Trip. They have done the same, but none of us can see that we have been added to each others’ Trips. We need to make train reservations. If I make a reservation Online for all of us on my Trip, does that show up for their Trips as we are linked?When I board the train, what details to I show? Is this on the App? How do I link / synch the Online account and details about the Trip to the App?.I leave early next week and need this sorted out ASAP. Any help appreciated @AnnaB do you have any ideas thanks

1 year ago

Ausrine PetrauskaiteRail rookie

asked in Train connections & reservations

How to book a train if it shows "you're ready to board"?

Hello! We are traveling with discoverEU interrail pass and we want to book our train from Ljubljana to Venice. Details about the train: from Ljubljana it departs at 18:53, 21:32 arrives at Trieste Centrale (Italy). Then we wait for 34mins and from Trieste Centrale, at 22:06 we continue our trip to Venezia Mestre, where we arrive at 23:50. Is there any possibility to book a train reservation on both of these trains? They both appear as “you’re ready to board”, but we would rather be sure. Thank you for your answers!

1 year ago

jymaillatRight on track

asked in Train connections & reservations

Mobile eurail pass - reservations in app

I bought a mobile eurail pass on Nov 20 but apparently the pass is being shipped to my place in the US; since I have to leave on Dec 12 I’m concerned that the pass may not arrive in time. There is no number to call, the chat is useless and so is the website if you need to clarify things about your pass. Who do I turn to to have them email me my pass as I had originally requested when I made the purchase? Overall, a very bad experience.

1 year ago

Page 23 / 438

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself

Destinations visited (with CTRL you select several)

Favourite destination (with CTRL you select several)

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.