Get ready to travel
To ask all about our Passes, reservations & more
I have a couple of questions about the tickets (seat reservations) I received from Trenitalia booked via Interrail.The ticket says we reservated First Class tickets, but we reservated second class (our pass is for second class). Why? We are all 16/17 years old and is says we are adults. Is this correct?
Hello!I have two important questions:As you can see in the first image, it won't let me reserve a seat for either of the two trains from Ljubljana to Split. Do you know how and where I can reserve seats on both trains? Does it mean that they are full or that I have to buy the ticket at the station? The second question is why on the seat reservation website (first image) it says that the train from Ljubljana to Zagreb is the NT 415 and in the application (second image) where I have the pass it says that it is the EN 415 train? Thank you!
Hey!I am trying to book four trains in Italy but get the error ‘Prices temporarily unavailable’. I am going with my girlfriend and we both have first class InterRail tickets. There are other trains in Italy (and other parts of Europe) which we have successfully booked reservations for. Please can someone help us to find out what is causing this error message and/or where the next best place to book reservations are if we cannot do it directly via InterRail? We have looked into ItaliaRail but there does not seem to be a way to input an InterRail pass code for a reduced price. Hopefully we don’t have to pay even more for ‘normal’ tickets.Roma Termini - Palermo Centrale 08/July/22 @ 2300 (although we don’t mind taking the train before) Palermo Centrale - Roma Termini 17/July/22 @ 1848 Roma Centrale - Milano Centrale 20/July/22 @ 0920 Milano Centrale - Zeurich Hb 20/July/22 @ 1310Thank in advanced for your help!/Kevin
Hi,I wanted to travel first from my home country Germany to Sweden and using the outbound journey day for this. Afterwards I wanted to use the inbound journey day to pass with the night train through Germany to Austria and then continue on south. Afterwards I wanted to drive home to Germany using regular tickets.But the Interrail Info about passing through your home country says:“Keep in mind that when you want to travel from one country to another, and you have to travel through your country of residence, the app wil apply both the inbound and the outbound journey to this trip. “Does this mean that I need to spend both the inbound and the outbound journey day to pass through my home country, although this only ‘costs’ one travels day?And a second question: When I return from Sweden using the over night ferry Goteborg - Kiel (Kiel is in Northern Germany), do I have to spend one of the two outbound/inbound days to arrive at Kiel? Or can I stay two days in Kiel and then start the inbound
I want to buy a 6 day one country pass in Italy. Can I use it to go to Sicily as that is part of Italy?
Interrail site is the most frustrating site I have ever come across. totally unfriendly site to use. Nothing works properly,. so difficult to leave a message as every time I TRY IT SENDS ME TO ANOTHER QUESTION WHICH SOMEONE HAS POSTED WHICH IS COMPLETELY NO USE. THIS IS MY 5TH ATTEMPT SO HERE GOES. I really want to speak to real person but it seems to be impossible with Interrail - I hope their tickets work better, but judging from the reviews I have had, everyone is having issues. I have two question. First. Why on earth does Interrail not have a telephone system where you can call and get help? I have been trying since March to get help. Left message in the enquiry form. Have left message in Messenger which just goes to a Bot who cannot help. Have left a note to be called back, no one does. Its really disgraceful . Its put me of using Interail . RANT OVER now I need to ask a question, I hope someone can help. I want to buy a 6 day one country pass in Italy. My question is , can I use
Al vaak, met veel genoegen, van de global pass gebruik gemaakt. Dit jaar loopt alles in het honderd. Vertraging in Nederland zorgde voor het missen van aansluitingen in Brussel en Lyon met veel extra kosten en heel veel tijdverlies. Nu wil ik zitplaatsen reserveren voor Barcelona-Lyon, voor de terugreis (12-11 om 08.15 uur, 1e klas). Ik kan alleen een papieren ticket krijgen via interrail en dat gaat niet goed komen. Station Cordoba en Station Sevilla konden mij niet verder helpen. 'Bots' snapte er ook niks van.Have used the global pass many times, with great pleasure. Everything is going wrong this year. Delay in the Netherlands caused connections in Brussels and Lyon to be missed, with a lot of extra costs and a lot of time lost. Now I want to reserve seats for Barcelona-Lyon, for the return trip (12-11 at 08:15, 1st class). I can only get a paper ticket via interrail and that is not going to work out. Cordoba Station and Seville Station couldn't help me any further. Bots didn't get
HelloWe want to travel (with our two kids) on a night train from Split to Zagreb in August (on a Monday night). The reservations tool seems to say we don’t need a reservation, which I am sure is not true! We want to book a couchette room so that we can all have a bunk. I have spoken to the Croatian railway company HZPP, but they said that with an interrail pass we can only reserve the couchette in person at the railway station. We will only be able to get to the train station on the day we want to travel. We can’t afford not to travel that night, as we have a tight schedule the next day. Does anyone know if it gets full up? Is it safer to book and pay for a couchette separately? it’s not expensive as there’s a special discount currently. Any thoughts very welcome! Thank you
I’m the carer of a disabled passenger (Global 1 month pass), travelling to Istanbul from UK in August. I’ve managed to reserve seats/beds as far as Sighisoara (Romania), but beyond that I get any of 3 messages:quickly shows an reservation option but it disappears when I try to add to cart Tells me Seat reservation required, but doesn’t show price/or says beneath that prices are unavailable Tells me in red “seat reservations unavailable”.It suggests I try other ways to book, which I have (country websites), but can’t seem to book tickets for European trains whilst not in a European country (I’m in Scotland) 😢It’s a bit harder to negotiate travelling, when looking out for someone vulnerable’s health and well-being, so I’m keen to resolve the overnight journeys before going. Can anyone help/suggest ways to do it?Thanks 🙏 🤞
Hello! I am trying to make reservations from Paris to Barcelona on Tuesday 7th June (eventually ending up in Lisbon) and we’re now struggling to find ways to make seat reservations. Is it very risky to book in person at the station on the same day or the day before or have people generally had much more success with this rather than reserving online? It’s my first time using a Global Pass and we thought this would be smooth and easy to use when we were looking this last couple of months… but now we’ve bought the pass it feels a lot more stressful and unavailable than we initially thought! 🥺
Hi there,We have travelled in Spain by train / AVE lots of times before (especially between 2014 and 2017) and we always made our reservations via a Dutch company specialized in international train travel, called Treinreiswinkel.nl. In the past, they were very customer friendly, but now (having changed to Treinreiswinkel / Happyrail) it’s quite the opposite…In fact they promised to make our reservations as always (5 in total, so no huge number), but as soon as we bought our Interrail passes from them, they simply said ‘thank you very much’ and left us in the cold time after time, simply refusing to help us any further. So now, months later and with our planned trip approaching quickly (mid august), we still have NO reservations whatsoever…So we would really like to make our own reservations online at Renfe.com, but even that seems impossible… It’s 2022, so this can’t be right, can it?? Are we overlooking something? Or is it really impossible to make RENFE / AVE reservations for Inter
Hello everyone,I would like to get the Eurostar ticket with my friend from London to Amsterdam using the mobile Eurail Pass, but the direct train ticket sold out on Eurail websiteI tried to call SNCF hotline, but their staff said I can only make a seat reservation onlineand I tried using b-europe, but it requires a pass cover number, thus I cannot make a seat reservationBeside making an enquiry on Eurail website asking for the pass cover number, is there anything that I can do? I am afraid of the ticket solding out… and I really want to try on the Eurostar :( Thanks everyone
Dear friends, I needed to travel several times between Italy and Switzerland, I bought an interrail pass but i had a "no inbound..." message for my second travel. Did I select a wrong pass??? Eurail has the same problem? I mean I can come one time to switzerland, because it considers switzerland as my home country as I am not a residence there.Can I change to eurail???Thanks for your help
Hi there! Im pretty new to this and am trying to figure out why I’d get this message,“Prices temporarily unavailableCheck back in a few hours to see prices and book this seat reservation.” For reference, this in regards to a route on Aug 4, 10:55, Paris Est - Stuttgart. Part of a longer trip to Muenchen Hbf.
Hello,I am a travel agent and booking train travel on behalf of my clients, one of whom uses a wheelchair. They both have Eurail passes, but they want seat reservations on all the trains so they don’t have to do anything themselves. The tickets that are eTickets are fine because I can see the reference number, which I use to go to the individual rail provider websites to change their seats to wheelchair seats. However, on the printed tickets, they will be receiving them, in a month!! I can’t wait that long to make the changes to their seats. How do I figure out what their booking reference is on these tickets??
Hiya! so my partner and I are planning our travelling and were looking to get the 3 month global pass. however when I was looking at the train routes to see how long they would take a few trains were coming up as times unavailable. for example the Lisbon to Madrid service has no trains running at first I thought it was because of how in advance I was looking to book (between September 2022 - mid November 2022) but I checked other services that were available in the start of September to see if they could be booked in mid November and they could. I wasn’t sure why these trains weren't available and couldn’t find an answer anywhere online so hopefully someone can answer and help out! The trains and dates that came up as unavailable were:Lisbon to Madrid 11/09/22 Rome to Bari 12/10/22 Igoumenitsa to Patras 30/10/22 Patras to Athens 03/11/22If someone knows the answer to this it would be greatly appreciated! :)
So, I am traveling from Stuttgart to Barcelona on the 31st of January. Here are the trains I use. For the first two, I already made the reservations online. But the last one (Lyon-Barcelona) I can only book as a paper reservation, but It won't arrive until the 31st.I already went to the traveling agency of Deutsche Bahn, but they told me to book this train online.What can I do here?Can I buy a reservation at the train station in Lyon, on the day of departure?Or how I can get into contact with renfe or sncf for this case?Thank you in advance :)
Hi everyone,I want to take the ferry from Italy (Ancona or Bari - doesn’t matter) to Igoumenitsa in Greece. Does somebody know which ferry company is included in the Interrall Global Pass? Or can I just board any ferry of any company and show my Interrail Pass and it will be accepted?Thank you! Cheers, Annabelle
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.