Get ready to travel

To ask all about our Passes, reservations & more

11715 Topics

L
leag177Rail rookie
asked in Eurail & Interrail Passes

Handywechsel bei mobilem Pass

Hallo, ich hab mir zwar schon einige Beiträge hier im Forum dazu durchgelesen, aber so richtig verstanden habe ich es trotzdem nicht. Und zwar habe ich meinen Pass jetzt schon aktiviert. Allerdings überlege ich mir eventuell vor Reisebeginn ein neues Handy zuzulegen (zwecks besserer Kamera etc.). Jetzt stellt sich mir aber die Frage, ob (und wenn ja wie) ich den Pass auf meinem neuen Handy wieder aktiviert bekomme. Der Reisezeitraum hat natürlich noch nicht bekommen und wenn ich im Pass selbst oben auf die drei Punkte gehe, wird mir die Möglichkeit des Dealtivierens angezeigt, als auch den Pass auf ein anderes Gerät zu verschieben. Geht das darüber oder muss ich den Pass über einen anderen Weg verschieben? Ich danke schonmal für eine Antwort! :)

5
R
Railmaster
1 year ago
Y
YanisRail rookie
asked in Train connections & reservations

No train from sofia (Bulgaria) to Beograd (Serbia)

I couldn’t find any train between Sofia and Beograd, no matter on which date i try to book. Isn’t there any connection between those two cities, or is it just not possible to see it on the website ?Thanks for your answers

5
seewulf
Railmaster
2 years ago
H
Hooli34Rail rookie
asked in Travelling by train

The seat reservation tool is not working

Hiya, I can’t seem to get the seat reservation tool to work whereas it did before, can’t tell if this is just me? Does anyone know when it will be fixed?

16
Marion
Full steam ahead
1 year ago
jblosil
jblosilRail rookie
asked in Eurail & Interrail Passes

Black Friday sale?

Any ideas if there will be a Black Friday sale this year and if so what it might be?  I saw in years past Eurrail has had sales on this day.  

3
M
Full steam ahead
1 year ago
C
Chris FRight on track
posted in Eurail & Interrail Passes

Multiple questions about the 50% promo 3month continuous pass

Hi there - I’ve got a number of questions about the 3 month pass that’s currently on promotion - I’ve asked customer support a couple of days ago and haven’t had any response and can’t seem to find exact answers to a lot of the below - hope the community can help answer some of these questions! Pls feel free to answer individual questions if easier - however I’ll list them all in one place.Many thanks in advance!Questions: 1. As a family of 2 adults and 2 children under 12 based in U.K. - if we bought a 3 month continuous pass on the promotion ( ie. for the equivalent of 1 full price Adult ticket) - does this mean we can travel on the Eurostar as many times as we like during the 3months? And as long as there are available tickets on the Eurostar website - does that mean tickets are available for the Global pass too (or are there restricted numbers of tickets like frequent flyer tickets on planes)eg. we could do Lon-Paris, Lon-Amsterdam, Lon Brussels on 3 consecutive weekends? 2. Does t

13
G
10 months ago
Ella VH
Ella VHRail rookie
asked in Eurail & Interrail Passes

Ferry with discount: travel day or not?

Hello! I am a bit confused: we booked one overnight ferry (Stockholm-Turku) and one short ferry (Helsinki-Tallinn), both with discount but not free. I assume this is not a travelday, but I am not 100% sure. Can anyone confirm? We have a Global pass with 7 traveldays in 1 month. Thank you!!Ella

7
M
1 year ago
T
tdflanaganRail rookie
posted in Eurail & Interrail Passes

Eurail global pass and LNER

Our group of 4 have the eurail global pass. We are trying to reserve seats on LNER for June 2 trip from London to Edinburg. I have not been able to reserve seats via interrail or LNER. It shows seats for purchase on June 2 on LNER but show “not available” when I try to reserve. On the interrail app it keeps directing me to the direct sites (ACP and LNER) is there a place to enter your global pass number for verification? Am I trying to reserve too far in advance? I was able to reserve the Eurostar with the global passes on May 20. And I have activated the global pass for the correct time frame. Help and Thanks!

7
A
Railly clever
1 year ago
O
Olivia2finneganRail rookie
asked in Train connections & reservations

Most trains say ''prices unavailable'' when booking seat reservations. Would it be possible to board without?

Me and my 3 friends are going interrailing for the month of a July. I went online there to reserve our train tickets but mostly all of the trains say “prices unavailable” as it is possible that all pass holder seats are sold out. If a train requires a seat reservation will we still be able to board without paying for the reservation, will our interrailing ticket cover us? We are aware we would possibly be left with no seat but this does not bother us as we just want to ensure we get onto the train. It says on the websight to try booking a train reservation ticket at the train station but being honest we don’t want to rely on that as we are 4 young girls and we do not want to wait until the day to find out if we will be able to board the train or not as it could be sold out on the day as we are going at peak time and we do not want to be stuck in a foreign country we don’t know our surroundings in. So since it won’t allow me to reserve tickets as it’s saying prices unavailable will we s

6
R
Railmaster
11 months ago
J
j.agustinrNew aboard
asked in Train connections & reservations

One of the legs of your jouney could not be booked?

Please help! I am trying to book seat reservations with my eurail pass for a one way train ride from Paris Gare de Lyon to Nice Ville on June 28. The website says there are available seats for a 11:52 departure and a 18:37 arrival, with one change between the two trains.This works out until the final “review order” stage where it tells me “one of the legs of your journey could not be booked”. It does don’t tell me which one and the same error occurs when i try later times.What does this mean? Why would they allow me to go through with the seat reservation if one of the legs cant be booked? What can i do about this?

3
A
Railly clever
1 year ago
M
MailiRight on track
asked in Train connections & reservations

Fully booked seat reservation Norway - Sweden

Hi! I’m travelling through the Nordic countries this summer and I have some issus with booking seat reservation for a leg of the trip.I tried to book reservation  Narvik - Gallivare for the 15th of August (ideally the 3.10pm train) on interrail and vy but it seems that the trains are fully booked for a few days. I booked the Inlandsbanan from Gallivare on the 16th so I kind of really need to find a way to go there on the 15th…On interrail, the reservation goes through until last minute (‘review your order” page) where it says “Please try to find an alternative connection. The unavailable leg will be removed from your cart.”On vy the train show fully booked.Do you know if there’s another way to get a reservation? Or an alternate route/way to get there? Or should I continue checking the page in hope of someone cancelling their booking?Also, I saw that acprail still sells ticket at this time so I’m a bit confused (not only reservation through).Thank you in advance for your help!

10
Colin Ellesmere
1 year ago
R
Robin CremersRight on track
asked in Eurail & Interrail Passes

validity pass on ICE trains Germany

Hello, we are on our way from Duisburg to Berlin on a ICE train (with seat reservations). We have a interrail global pass 1st class. Just now the ticketinspector told us this ticket is not valid on ICE products but only IC and lower class products.  we traveled before by ICE train and never had any problem. Is it true interrail is not valid?kind regards, Robin Cremers 

11
Camilo.
9 months ago
Chasity Thompson
Chasity ThompsonNew aboard
posted in Eurail & Interrail Passes

this pass is a scam

I bought a 10 day pass for 371 USD, passes include tickets for MOST trains that show up on the app, second class tickets for some. Extremely difficult, you open the app and your tickets or journeys don’t pop up and you then have to open and close it 75 times until your stuff pops up.You buy this pass thinking it is soooo convenient, then you find out there are seat reservations. What you are not told is there is a limited number of Eurail pass holder seats per train. There must be only 2 seats per train because by the time most people can book THEY ARE ALL FULL. They are full for the day and full until maybe 5 days from then, that is with SEVERAL trains a day still. Then, you have to cough up usually $300 for SEATS to your destination. The problem is you try to book seats on the website, you can’t. Other websites like Bahn.com are amazing but there are no Eurail pass holder discounts on any of them. After being in Europe for 6 weeks and experimenting with trains and sometimes taking tr

6
R
Railmaster
8 months ago
David Xiang Zhang
David Xiang ZhangRail rookie
asked in Eurail & Interrail Passes

Seat reservation Frecciarossa

Hi,I have issues with seat reservation. I used my Eurail Pass for Italy (Mobile Pass) to reserve seats via Eurail website. and I came across the following error. I did try different time and date with different routes, but, all had the same problems. Are there any issues with the booking site currently?ThanksDavid

4
David Xiang Zhang
1 year ago
S
SaraladrilloRight on track
asked in Eurail & Interrail Passes

How do travel days work?

Hello!I was awarded a Discover EU grant and I have a question regarding travel days. Can I take multiple trains using only one travel day or does each individual train we take count as a "travel day"? Thank you in advance, kind regards :)

2
M
Full steam ahead
1 year ago
L
Luu NinhRail rookie
asked in Train connections & reservations

Is first class pass worth it if I have to reserve seats?

My friend and I are thinking about getting a first class interrail pass for our trip. However, it seems like the majority of the train connections we will go on require a seat reservation where we can choose between first and second class. If that is the case for us, does it even make a difference whether we have a first or a second class interrail pass?

7
M
Full steam ahead
1 year ago
D
Dan ShipleyRail rookie
asked in Train connections & reservations

Austrian OBB Ticket Not Available Villach Hbf to Venizia Saint Lucia

May I have your help with a problem? I am unable to purchase seat reservations on https://www.oebb.at/en/ because the Eurail Pass is not listed among the accepted options, and for other reasons, described below.July 6 10:50 AMRailjet #1312nd ClassVillach Hbf to Venizia Saint LuciaIn his article 'Community > Get ready to travel > Train connections & reservations > How to get Reservations :)', seewulf describes how to book a seat reservation for a night train on that site. But a night train is not what I want, and I'm unable to reproduce the result that he shows - "Ad the end of the list of discountcards you should find Interrail/Eurail. Just click on it and after that "Confirm" under the list and finally Confirm at the top right corner". I'm unable to reach the point where I can select a Seat Reservation.For all trains between those points, the site states 'Ticket Not Available'. For some scheduled trains, there's a link that states "Due to construction work in Italy, this

2
Hektor
Keeps calm and carries on
2 years ago
I
IreneTaboadaNew aboard
asked in Train connections & reservations

How long does it take for paper ticket to get shipped?

Hi! I want to travel to Barcelona from the Netherlands in a few weeks, and for the last train I need a paper ticket. I can buy it through the interrail website, but I wonder how much time it will take to arrive? Does anyone have experience with ordering paper tickets through interrail?

1
Mattheas
Full steam ahead
2 years ago
D
discopepsisNew aboard
asked in Eurail & Interrail Passes

Does Eurail work on public trains within cities?

Hi there, Apologies for asking a question that I’m sure has been answered somewhere already (couldn’t really find a definitive answer elsewhere so that’s why I’m asking) but planning to travel through France, England and Scandinavia in June/July, does the Eurail work on public trains within cities? In particular in Paris and London being such large cities, thanks. Josh

2
Y
Full steam ahead
1 year ago
Aisling Irwin
Full steam ahead
Aisling IrwinFull steam ahead
asked in Train connections & reservations

Seat Reservation : Barcelona Sants - Madrid Atocha Cercanias

Hello, I need to book 2 adult tickets for seat reservations from Barcelona Santa - Madrid Atocha Cercanias for the 28th April. It says on the interrail app that it’s book in the station only. Is there any possibility that it can be booked online with any other site? 

1
R
Railmaster
1 year ago
L
ldanesRail rookie
asked in Train connections & reservations

Travel as a group

Hello,I will travel with my boyfriend starting Friday 3rd of September. We bought each a interrail pass and activated it on our mobile phones. We tried booking our first trip from Paris to Ancona. This travels needs seat reservations and we wanted to be able to book side-by-side seats but couldn’t find our way through the Rail Planner application to do this. Any help would be very much appreciated.Also I am wondering how the app and our web interrail account refer to one another because I can seem to find the trip I added in the app on my web account. In a word I would need help understanding how both app and website work and how we can travel easily together. Thank you,Loane

2
L
2 years ago
S
sophiaosbornRail rookie
asked in Eurail & Interrail Passes

Interrail mobile pass not linked to online account - can't sync activated pass on app to online account

I have bought an inter rail mobile pass. The pass is not showing up anywhere on my online inter rail account in the “order overview section” - and not showing up anywhere else, and therefore I cannot see if it has been activated. How do I get it to show up? However, my pass is activated on my inter rail APPI have manually created a Trip on my ONLINE inter rail account, and manually added my pass details. I have added friends to this Trip. They have done the same, but none of us can see that we have been added to each others’ Trips. We need to make train reservations. If I make a reservation Online for all of us on my Trip, does that show up for their Trips as we are linked?When I board the train, what details to I show? Is this on the App? How do I link / synch the Online account and details about the Trip to the App?.I leave early next week and need this sorted out ASAP. Any help appreciated @AnnaB do you have any ideas thanks 

7
A
Railly clever
1 year ago
H
Huanming.luRight on track
asked in Train connections & reservations

EUROSTAR

Dear Sir, May I use my 1st class EUROPASS to onboard Business Premier on EuroStar train ? Do I need to pay additional charge except seat reservation fee ?Thank you for your further guidance. Phil Lu

5
Y
Full steam ahead
1 year ago
E
Full steam ahead
emmFull steam ahead
asked in Train connections & reservations

OBB Nightjet print tickets or no need

Hi there, My family and I are travelling on the OBB Nightjet from Brussels to Vienna tomorrow (24th). We have the OBB app showing our seat reservations and I’m assuming I don’t need to print the ticket as well; in the details it states you can just show your phone with the reservation and photo ID,  but I wanted to check if sometimes they need you to have a printed version of the ticket? Just a last minute thought/worry before we set off! Many thanks. 

2
E
Full steam ahead
8 months ago
K
KwankwanNew aboard
asked in Train connections & reservations

Night train Amsterdam Zurich not visible in Eurail app

I have bought an online Eurrail pass and I’m travelling from Amsterdam to Zurich. On the Eurrail planner website I saw there is a direct train going from Amsterdam to Zurich (depart 20:28 and arrive 08:39) and it says that I can board that train and don’t need any reservations for it. However, somehow this train does not show up in my interrail app, so I cannot add this train to my trip. Does anyone have this same problem? Or know how I can still add this trajectory to my trip? Or does it mean that I cannot take that train? 

18
B
1 year ago
L
LuemasNew aboard
asked in Train connections & reservations

Making SNCF train reservations - mail delivery too late

Hello,I’m looking to make a train reservation for two travellers on 12.6 from Barcelona to Paris. Specifically the TGV 9708 at 9:10. However, when I go to make the reservation, they say they will not ship it to me because it will take too long to deliver by post. I tried going on the SNCF page for tickets, but I wasn’t able to find a place to use the Eurail Pass on the website. Any help would be appreciated. I looked at the seewulf post, but it didn’t seem to have anything for the SNCF site. Also, I’m in Germany. Tried going to my local DB station, but they just looked at me blankly and said there was nothing they could do. I also tried calling 0033 18494 3635 (which I think is SNCF) and they said, no the website is wrong, we can’t help you. So, I’m kind of at a loss, do I just show up early day of and try to get a ticket at the train station?

2
R
Railmaster
1 year ago
Terms and Conditions & Privacy PolicyCookie settings