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10908 Topics

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anonymous72Rail rookie
asked in Eurail & Interrail Passes

Unable to make seat reservations with Eurail in Spain

Hello! We purchased Eurail pass for our Spain trip but when I select the cities From and To. It says the following message shown below:Not available from Eurail.comThis seat reservation can’t be booked on our website. Check 'More information' for other ways to book.These are the cities “Madrid, Seville, Valencia, Barcelona”. Tried to reach out to Chatbot, no luck. Robot keeps answering with no connection to my question :-(Any help from the community is appreciated.TIA 

6
Angelo
Railmaster
8 months ago
J
JonathanRail rookie
asked in Train connections & reservations

Questions about seat reservations

HelloFirst of all I would like to know if there is a phone server. 1. How can we know that the reservation has been validated? Is it when the seat reservation fee has been paid, or just when the trip has been entered in the application and in the pass?2. When do I have to pay to reserve the seats?3. And once paid, is it modifiable and/or cancellable?4. I have seen that on your site for seat reservations, for some routes it is impossible to reserve (e.g. for Spain, or when there is an error message "No fare has been found for this connection. Please perform a new search or find another reservation method"). What should I do in this case?5. Also, sometimes it says "Seat availability unknown", what does this mean?6. How can I get two passengers to sit next to each other on the train, knowing that both passes are registered on the app on two different phones? Thank you in advance. 

5
J
1 year ago
ARAB ABDELHAMID
ARAB ABDELHAMIDRight on track
asked in Train connections & reservations

IC 390 Reservation - Night train Hamburg to Copenhagen

Dears, I want to make Seat reservation for the night train IC 390 which goes from Hamburg to copenhagen on 23 June 2023. (23:56 to 7:03) I tried using DSB and DB sites, both say that reservation is not possible, while Eurail site says that no seat reservation is required. Could you please let me know if there is a possibility to make the reservation or not. Thank you

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Railly clever
8 months ago
Zara Groh
Zara GrohRail rookie
asked in Train connections & reservations

Krakow or Warsaw - Vilnius - Riga - Tallin

Hello, I have I global pass, but there is no train option on the app to do this king of trip. Can anyone help me out understanding how to book my journey?  Thank you so much

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ralderton
Full steam ahead
8 months ago
Rommel Reis
Rommel ReisNew aboard
asked in Travelling by train

Phone stolen with Active Global Pass, need travel today😕.

I had my iPhone stolen unfortunately with EURAIL GLOBAL PASS active on it.  I'm on a trip today and I need to activate it on a new device. Somebody help! 😥

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Keeps calm and carries on
1 year ago
Schelte
Full steam ahead
SchelteFull steam ahead
posted in Train connections & reservations

International AVE reservations

Renfe has just opened regular ticket sales for the reintroduced AVE services between Barcelona and Lyon and Madrid and Marseille. I have called their customer service and I've been told interrail is valid on those for €10 in Elige (standard class) and €13 in Comfort (1st class), and that I could book these reservations online. The latter I've not been able to find out how, but hopefully the first statement is correct.I suspect these reservations can be made through Renfe's ticket office. Possibly later also through DB (and other channels with access to Renfe's system).Currently tickets on the sections Valence-Nimes-Barcelona-Madrid are on regular sale for just €19, and from Lyon/Avignon/Marseille for €29, so it's probably not really worth to use a travel day for that (unless you have a continuous pass or more travel plans in the same day).

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L
3 months ago
D
deesheetssmithNew aboard
asked in Eurail & Interrail Passes

Clarification for travel within cities

I going to travel to several countries on my Europe trip in October (Netherlands, France, Germany, Czech Republic) but will also be traveling within cities while there.  Specifically, while in the Netherlands, I will be traveling frequently between The Hague and other cities such as Haarlem, Amsterdam, Rotterdam, Groningen, etc. and within cities.  Will my Eurail pass work for all of these trains?  Also, when reading some of the posts, there were comments that the pass may not be the cheapest route if you have your itinerary set.  Can you explain this reasoning? 

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C
1 year ago
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Hannahnapier080518Right on track
asked in Train connections & reservations

Caledonian Sleeper question

I'm planning to get on the calidonian Sleeper at 22.22pm on the 16th at April at my local train station in Garelochhead for the start of our interrail tour. I have paid for the room supplement, great.However as this is my First journey of the day and the Calidonian sleeper only need a ticket valid on arrival so the 17th... is the correct? Or do I just need my ticket to be valid in the app for the 16th?  I also read somewhere they said to add it manually but I can't work out how.  Any assistance would be very much appreciated!

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M
3 months ago
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alisonallisterRight on track
posted in Eurail & Interrail Passes

when do you need to start and finish travelling in relation to date of purchase?

I have recently been diagnosed with ovarian cancer and I am awaiting all the tests and treatments. Unfortunately we bought our pass on 11.5.22 and haven’t had a chance to use it yet. Please could someone tell me when we need to start travelling by?Please could someone tell me when we have to finish travelling by?Also we live in the uk. Can we use the euro rail to get to France with the pass?I am very grateful for any help at all at this distressing time.We bought the tickets in the 50% sale and so I do not think we are entitled to a refund.Does anyone know if it is possible to delay the start of our trip in these circumstances?Kindest regards,Alison Allister 

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Y
Full steam ahead
1 year ago
Sylvain Arrivé
Sylvain ArrivéRight on track
asked in Train connections & reservations

Can you board at Rotterdam if I booked for Amsterdam-London ?

Hello,  I was wondering something. I booked a ticket on the 4th of july for the Amsterdam to London Eurostar. If I decide to spend a little time in Rotterdam, will it be a problem if I board the Eurostar in Rotterdam and not in Amsterdam ?  Thank you again for your help, and have a nice day. Sylvain 

5
M
Full steam ahead
1 year ago
Julie Leroy
Julie LeroyRail rookie
asked in Train connections & reservations

Train fullly booked - DB

Hi guyys, I would like to take this train for my next trip but on the site bahn.com it is written "train is fully booked" and "passengers who have not het purchased a ticket should choose a different connection". What does that mean ?? I have to take another train ? I can't take this train if I dont have a reservation or I can go in the train and stand up but I wont have a seat ? I have a second question : Germany has been affecte by the floods. Are the trains affected by this also ? Which train are affected ? Is Theresa a ensuite where we can see trains affected and trains non affected ?Thanks for your help ! 

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Julie Leroy
2 years ago
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LdotRight on track
asked in Eurail & Interrail Passes

Pass cover number always incorrect

Hello all, I am trying to book reservations online which I really need to do soon but the interface always says“Your Pass cover number doesn't look right”I already tried out all numbers I could find on my paper pass and in the online reservation. Issuer is DB (CIV 1080), as it says on the pass. Could the issue maybe be that I did not purchase the pass myself but the travel department of my employer did it?

17
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Railly clever
1 year ago
Georgina Vickers
Georgina VickersRail rookie
asked in Train connections & reservations

Seat reservations not required, but prices are unavailable. Can I get on or is it full? Croatia night train

Hi! So we were looking to get a night train from Zagreb to Split, it says :“You're ready to board. You can buy a seat reservation if you like but it's not required.”But then underneath it it says: “Prices unavailable. No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.” Does this mean we could turn up on the day and get on without a reservation or does it mean it is fully sold out? Any help would be appreciatedThanks!

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Georgina Vickers
1 year ago
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WeWiRight on track
asked in Eurail & Interrail Passes

Seat Reservation Problems with TGV in France

Hello Guys,me and 3 friends want to visit France in May. Therefore we have bought an interrail ticket. We want to travel from Dresden main station (Germany) to Nantes main station (France) on the 12th of May with a departure  at 8:12. The seat reservation from Paris to Nantes is no problem but the reservation from Frankfurt main station / Karlsruhe main station is not possible. We tried booking it in the rail planner app and via the website but it doesn't work. We have read in this forum thread https://community.eurail.com/train-connections-reservations-47/seat-reservation-at-sncf-1145 that we potentially need a pass cover number. The question is: Do we need this number to book this route or are there any other problems. And additionally: If we need this number to book this route can you explain how it is done? Thanks in advance for your help.Sunny greetings from GermanyWeWi

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W
1 year ago
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The reluctant hotelierRight on track
asked in Train connections & reservations

how far in advance can i book eurostar London to anywhere mainland europe Paris ?

eurostar london to anywhere. i only seem to be able to book about 45 days in advance via the interail website. I want to start my trip in early april 2023 so quite important to be able to get across channel first Many thanks in advance Martin

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T
1 year ago
SoilnRock
SoilnRockRight on track
asked in Eurail & Interrail Passes

Trains from/to Lithuania and Latvia

Hi!For days I've been trying to figure out how I can get to Latvia from Lithuania.There's supposed to be a train going from Vilnius to Daugavpils but I can't find any timetable or reliable information with the interracial app, the Lithuanian railway website or the Latvian railway website.Can anybody help me and point me to a reliable source of information?Thx very much!

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Railmaster
1 year ago
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lpisani826New aboard
posted in Eurail & Interrail Passes

Student studying abroad in Italy. Worth to buy a Pass?

I am a student studying abroad in Italy, I plan on traveling a lot, especially around Italy and my program is exactly three months. Would it be worth it for me to get the 3 month, global Eurail pass or is there a better option for me? I would love to hear all of the advice everyone is willing to give me. Thank you!

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R
Railmaster
1 year ago
Ricardo Andrade
Ricardo AndradeNew aboard
asked in Train connections & reservations

Ferry Bari to Dubrovnik included?

Hello,I would like to know if the ferry between Bari and Dubrovnik is included in the interrail pass or not.Also, I would like to know how to check whether a ferry is included in the interrail pass or not.If so, do I need to make a ticket reservation for that trip? How is it done?Best regards,Ricardo Andrade

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Full steam ahead
1 year ago
Euro50
Euro50Right on track
asked in Eurail & Interrail Passes

Museum Discounts

Hello, my daughter and I are traveling around Europe in May. Are there any discounts or offers available for any museums please? For example, the museum of illusions in Florence. Thank you. 

7
Euro50
10 months ago
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MikaRail rookie
asked in Train connections & reservations

Why is Igoumenitsa not a valid destination?

Hello guys :)I want to book my first pass here in eurail.I want to visit Igoumenitsa in Greece. I searched the map and Igoumenitsa is listed as the destination.However, I cannot specify Igoumenitsa as a destination in the travel times section (no trains are found).Are there any tricks to reach Igoumenitsa anyway with a Global pass?The algorithm found a route to Bari. I would need a ferry than to reach Igoumenitsa. Do I have to book the ferry then spontaneously? When “yes”, can I be sure, that my Europass is counting for the ferry?Thanks for your help in advance!

4
M
2 years ago
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Julia MolinariNew aboard
asked in Eurail & Interrail Passes

How do you book an outbound/inbound journey?

Hello, is there a separate way to book the in/outbound journeys or does the app automatically know you are leaving & re-entering your country (UK, in my case)?In other words, do I book my outbound normally, by searching for travel times & days, like you would for all the other journeys?Many thanks,Julia

5
GerardS
1 year ago
Phil Richards
Phil RichardsRight on track
asked in Travelling by train

Interrail on private train operators in Sweden

HelloI am going around in circles regarding which private operators in Sweden accept the pass. The list on the IR site says one thing, ACP (another retailer) shows a different one and when I asked about trains run by Kalmar länstrafik the train operator said they did despite it not being listed! Screenshots of lists / Facebook chat conversations. One operator Mälartåg who operate around Västerås aren’t listed. Their social media says contact SJ as “they manage IR in Sweden” and SJ can’t help.Years ago when I sold European Rail tickets, we had access to the InterRail annexe which had far more comprehensive information than was ever published on the pass guides / T&Cs. Is there access to this at all to verify the full list? Thank youPhil Richards.   

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Railly clever
1 year ago
Angelo
Railmaster
AngeloRailmaster
posted in Travelling by train

[ITALY] 14 Apr - Strike of Trenitalia, Trenitalia TPER and Trenord

Hey, important information for all travellers in Italy on 14 April there will be a strike from 9:01 to 16:59. Trains of Trenitalia, Trenitalia TPER and Trenord can be affected. Some long distance trains and Frecciarossa high speed trains are guaranteed, the others can get cancelled. Trenitalia has stoped to sell tickets for Frecciarossa trains that are not guaranteed. Trains can be affected from the strike before and after this.More informations on trenitalia.com cc @Mukhammad @Camilo. 

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Camilo.
7 months ago
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TulbaghRight on track
asked in Train connections & reservations

Bought on Myinterail.co.uk

I am having real difficulties booking reservations and have not got a clue why. I purchased my interrail pass via the uk site myinterail.co.uk. Recieved an e-mail confirming purchases with order number and pass number. Input these details into the rail planner app and thought I would be then start booking seat reservations. However, when I come to try and reserve the seats (which you can only do using the eurail site) I cannot see my pass. Any ideas what I am doing wrong? It is drive me insane and I have no response to an e-mail I have sent to both eurail and interrail. Thanks

26
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Railly clever
1 year ago
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RobE96New aboard
asked in Eurail & Interrail Passes

Lost iPhone with lost mobile pass

Hey, My phone got stolen this weekend which had my mobile pass activated on it. I’m set to travel on Friday but I’m unable to activate my pass on a new device. I have used two methods of contact on the website and they said to wait roughly 4 and 7 days for a reply. I’m worried that I won’t get a reply and sort out my pass before my travel start on Friday (27/08).  Please can anyone provide any help or advice on how to get this sorted before Friday?  Thanks a lot in advance!

3
seewulf
Railmaster
1 year ago
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