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10602 Topics

M
MACRight on track
asked in Eurail & Interrail Passes

Upcoming trip to Europe

Hi everyone! I am from Indonesia. 3 of us (incl a 16 yo child) will visit Europe next June-July, for around 3 weeks. The trip will be start from Italy (Rome, Florence, Pisa, Venice, Milan, Cinque Terre), all the way to Switzerland (we do not know yet which cities will be visitied, but most probably Lugano, Lucerne, Interlaken), Germany (Munich, Frankfurt, Heidelberg, Cologne, Hamburg, Berlin), and Austria (Innsbruck, Salzburg). We will be flying home from Munich.So, here are my questions:Is it better for us to have Eurorail Global Pass for the entire trip or selected days only (flexible pass) or just go with buying individual train ticket on the spot/website? Because there will be several days we spend in one country only, for example 5-6 nights in Italy.  Just now I checked the ticket for OBB Nightjet, the rate for adding discount as Eurorail holder and no discount is the same. I wonder why. We plan to have overnight train from Innsbruck/Munich to Hamburg. If I just make the train res

12
Y
Full steam ahead
9 months ago
Konrad Hertz
Konrad HertzRail rookie
asked in Eurail & Interrail Passes

Transfer Interrail pass to another device

Hello.I am currently traveling with interrail and I am on an interrail mobile pass. Unfortunately, my phone broke today and I read that I have to contact the customer service to add my pass on another device. Can you help me with this problem? My email adress is jandavid.xxx.Would be nice to get an answer asap because I am planning to continue my travel the next days.Best regards,DavidModerator note: your email address has been partially deleted in your topic as we advise our members not to share personal information publicly. 

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N
Railmaster
2 years ago
T
Travelfever13Rail rookie
asked in Train connections & reservations

How to travel from Trondheim (NO) to Ostersund (SE)?

Hi, I am aware that there are no trains between Norway and Sweden, but is there any option to travel from Trondheim to Ostersund? Are there busconnections?I will be traveling in September.Thanks a lot,F.

1
Felipe.iturrieta
2 years ago
C
Full steam ahead
crossevFull steam ahead
posted in Train connections & reservations

Eurail First Class seat reservation

I am trying to understand what you get with the First Class Eurail Global Pass ticket.  We will be travelling from London to Rome via train from the last week of April through to Mid May (a little over 3 weeks). We are going from London - Brussels - Paris - Geneva - Zurich - Venice - Florence - Rome - Amsterdam. We have not yet purchased our global pass, but If we purchase first class global pass do we still have to pay for the standard or first class seat reservations? For example, the app states that we have to pay an additional 44 dollars per person for first class tickets on the Eurostar from London to Brussels. Similar examples of needing to pay for a seat reservation include the trip from Paris to Geneva and all the trips in Italy. If we purchase a First Class Global pass would we still have to pay these seat reservations and if so would they be less than what is shown in the App? 

13
Angelo
Railmaster
7 months ago
W
WiesRail rookie
asked in Eurail & Interrail Passes

Extra travel day needed due to delay

Hi! I am travelling from the Netherlands to Sweden and back with a friend, but we've had a lot of delays on the way. We've missed several transfers and now we have to stay the night in Stockholm and have to travel an extra day to reach our destination in Härnösand. However, we didn't plan for this and I would now be one day short for the trip home again. Does anyone know if there is any way to fix this, or if I can somehow get an extra day? 

3
N
Railmaster
2 years ago
Patrick Span
Patrick SpanNew aboard
asked in Train connections & reservations

Reservation not availabel Thalys & TGV

We are trying to make a reservation for the train from BRUXELLES-MIDI (Belgium) to PARIS NORD (France) THA 9340 - THALYSand PARIS MONTPARNASSE 1 ET 2 (France) to BORDEAUX ST JEAN (France) TGV 8590 - TGV INOUIin both trains is a reservation neededbut both trains give the option not availableHow come? What can we do te make a reservation? 

21
N
Railmaster
2 years ago
Q
qwikatbRight on track
asked in Train connections & reservations

Seat Reservation from Munich to Prague

We are about to embark on our first trip across Europe using rail rather than flying and am struggling a bit with this notion of seat reservations vs a booking. One specific question I would like guidance on from the community is this. I have a Eurail pass and have booked two first class tickets from Munich to Prague on November 23rd on RE357 aka ALX357. Trying to get a seat reservation has been frustrating. I have checked the CD Bahn.DE and Eurail sites and get various forms of “the train is temporarily unavailable for reservations”. Without a seat reservation am I guaranteed a seat but not a specific assignment or could we show up and not be able to board because it is fully booked. It never states fully booked so I’m trying to decide do I show up and hope I get a seat or do I give up and book another train. This is a direct train so it is far more convenient and the other options have 1 or more quite tight connections <10 minutes. Being new to this and having luggage for two of u

7
Q
10 months ago
Gina Hanson Benner
Gina Hanson BennerNew aboard
asked in Train connections & reservations

How do I use my eurail pass on the b-europe website?

I am using the b-europe website to book several train trips.  There are three people in my party, and we all have the global eurail pass, and have activated our passes in the rail app.  When I choose an interinary using b-europe, it is not using our passes to reduce the price of each reservation.  I DO NOT SEE a place to enter our pass numbers.  My question is:  WHERE DO I ENTER OUR EURAIL PASS INFORMATION INTO THE B-EUROPE WEBSITE so that it accounts for the fact that we have the pass? I’m have spent 6-7 hours each day this week trying to get this to work.  I’m hoping someone can offer me a very step by step guided tutorial on where I enter our pass info.  I have a profile created for each of the people in my party and see several other options for pass numbers to be entered (Eurostar, Thaylus, etc) but nowhere to enter the info on our eurail passes.  HELP!

3
C
1 year ago
B
Keeps calm and carries on
brinsKeeps calm and carries on
asked in Train connections & reservations

One of the legs of your journey could not be booked.

Hiwhen trying to book tickets from montparnasse to bordeaux return in july, I can add the reservations to my cart but when i go to pay it says “ONE OF THE LEGS OF YOUR JOURNEY COULD NOT BE BOOKED.Please try to find an alternate connection. The unavailable leg will be removed from your cart.” What does that mean and why?

2
A
Railly clever
1 year ago
W
wanderer62536Right on track
asked in Eurail & Interrail Passes

Switzerland lake discount on Eurail Pass

I hold a valid Eurail pass, and I am looking to do boat rides in Switzerland (in particular Lake Lucerne and Lake Geneva).Couple of queries regarding 50% discount on these lakes -How to avail this 50% discount? Is it only via in-person booking where I need to show my eurail pass to get discount? Is there any way to avail this discount while purchasing ticket online? Currently I only see reduction option for Swiss half fare card and not for the Eurail Pass while online booking. If I use this 50% discount, does it count in one of my travel dates validity?

2
M
Full steam ahead
1 year ago
C
ChristinaNew aboard
asked in Train connections & reservations

Seat reservation from Zagreb (Croatia) to Split (Croatia) not working

Hi,I have the 3 months global pass and want to book a seat reservation from Croatia Zagreb to Split Croatia for the AM train in mid June. It says “prices unavailable” however when I put in multiple different dates over the next 2 months, it still says the same thing. I don’t think the next 2 months all the trains are booked out, how can I book the reservation without this error?Thank you

10
L
10 months ago
M
Keeps calm and carries on
MalcolmAKKeeps calm and carries on
asked in Train connections & reservations

ticket reservations in spain

HiI am finding ticket reservations for trains in Spain to be challenging, Can anyone advise?I understand long distance/high speed trains in Spain need reservations. You must collect reservations within 72 hrs of booking, at a station in Spain. However these reservations are released to general public 24 hrs before departure and therefore you loose the reservation, if not collected 24 hrs before departure. I am also told there are no charges for reservationsMy first station is Barcelona and I want to go straight on to Madrid I cannot use a reservation because my arrival will be less than 24 hrs from departure.It appears the only solution is for me to go to the ticket office in Barcelona and show my Interail pass and hope there are seats that I can use to get to Madrid. Is this correct?Then if there are seats available I presume these are free with my Interrail pass- Is this also correct. If I am missing something please advise. Thanks Malcolm  

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L
5 months ago
L
LiamARail rookie
asked in Eurail & Interrail Passes

interrail pass eligibility for uk citizen

Hi.I’m a U.K. citizen looking to buy one of your continuous interrail passes that are currently discounted to celebrate the 50th anniversary. I read somewhere that these passes are only available to EU residents. Is this true? Am I eligible as a British citizen or do I need to purchase a Eurail pass? Thanks, Liam

6
M
Full steam ahead
1 year ago
Ellen Norén
Ellen NorénNew aboard
asked in Eurail & Interrail Passes

Is it possible to sell my interrail ticket?

Is it possible to sell my interrail ticket? It is to late to make a refund so I wonder if it is possible to sell it to someone else and change the name. Thank you!

1
R
Railmaster
1 year ago
G
Gijs NijboerRight on track
asked in Eurail & Interrail Passes

Interrail mobile pass able to open the gates at the station in NL?

Hi, can I use my mobile interrail pass to check in at my train station in Zwolle? Cause there are like gates where you have to check in with you traincard or pass, but I only have the pass on my mobile..

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R
Railmaster
1 year ago
Susanne Mayer
Susanne MayerNew aboard
asked in Eurail & Interrail Passes

Can part of the ticket be connected to another person?

Hello! My daughter is going to join Interrail first class this summer. She got two tickets to her 18th birthday but now we have a problem. Her friend who will be with her only has time for three weeks - so is it possible to change the ticket to another person for one week . so my daughter has the possibility to join four weeks? Thanks in advance

1
R
Railmaster
1 year ago
Y
YanisRail rookie
asked in Train connections & reservations

No train from sofia (Bulgaria) to Beograd (Serbia)

I couldn’t find any train between Sofia and Beograd, no matter on which date i try to book. Isn’t there any connection between those two cities, or is it just not possible to see it on the website ?Thanks for your answers

5
seewulf
Railmaster
2 years ago
Aisling Irwin
Full steam ahead
Aisling IrwinFull steam ahead
asked in Train connections & reservations

Seat Reservation : Barcelona Sants - Madrid Atocha Cercanias

Hello, I need to book 2 adult tickets for seat reservations from Barcelona Santa - Madrid Atocha Cercanias for the 28th April. It says on the interrail app that it’s book in the station only. Is there any possibility that it can be booked online with any other site? 

1
R
Railmaster
1 year ago
P
PierceRail rookie
asked in Train connections & reservations

Every train ''Prices unavailable''.

Hello, my wife and I purchased Interrail Global Passes for a trip in September.  Every train I try to book has the message "Prices unavailable No price results were found for this connection. It is possible that all pass holder seats are sold out."  I'm starting to wonder if the pass was worth it!  Any suggestions?

4
seewulf
Railmaster
1 year ago
D
danchen2Right on track
asked in Eurail & Interrail Passes

Why does the planner say that Goerlitz - Dresden hbf is not in the pass network?

Wir wollen mit dem Global Pass von Freiburg aus nach Wien, Bratislava, Krakau, Lodz, Breslau nach Chemnitz. Pässe haben wir gebucht, aber wenn ich Verbindungen von Polen nach Deutschland suche, steht immer "Not included" da. Kann ich diese Tage im eigenen Land nur zum Startort nutzen? Oder woran liegt das? Oder hat jemand noch eine Idee, wie wir ohne extra zu bezahlen von Breslau nach Chemnitz kommen?

7
D
2 years ago
C
Chris FRight on track
posted in Eurail & Interrail Passes

Multiple questions about the 50% promo 3month continuous pass

Hi there - I’ve got a number of questions about the 3 month pass that’s currently on promotion - I’ve asked customer support a couple of days ago and haven’t had any response and can’t seem to find exact answers to a lot of the below - hope the community can help answer some of these questions! Pls feel free to answer individual questions if easier - however I’ll list them all in one place.Many thanks in advance!Questions: 1. As a family of 2 adults and 2 children under 12 based in U.K. - if we bought a 3 month continuous pass on the promotion ( ie. for the equivalent of 1 full price Adult ticket) - does this mean we can travel on the Eurostar as many times as we like during the 3months? And as long as there are available tickets on the Eurostar website - does that mean tickets are available for the Global pass too (or are there restricted numbers of tickets like frequent flyer tickets on planes)eg. we could do Lon-Paris, Lon-Amsterdam, Lon Brussels on 3 consecutive weekends? 2. Does t

13
G
3 months ago
A
Keeps calm and carries on
AnonymousKeeps calm and carries on
asked in Eurail & Interrail Passes

Reservations on the Bernina Express

How early can I reserve seats for Bernina Express? If I have a interrail pass do I only need a reservation or do i need a ticket aswell

13
Hektor
Keeps calm and carries on
8 months ago
Angelo
Railmaster
AngeloRailmaster
posted in Train connections & reservations

DB-ÖBB Eurocity to Italy

Hey,Some users on Twitter but also here in the community have the problem that they do not get informed about the fee to use the DB-ÖBB Eurocity trains to/in Italy. The railplanner app gives some time ago the (wrong) information that you need a reservation, now it writes nothing. The problem now is that DB-ÖBB started to ask an additional fee if you pay the fee on the train.Would be possible to add a notice like please check the special conditions to use this train or something like this? Because how we know only with an Interrail/Eurail Global Pass and an Interrail/Eurail One Country Italy Pass you have to pay, with an Interrail/Eurail German Rail Pass not.  On the Railjet trains Venice-Vienna, there is the compulsory reservation notice, but like via Brenner there is only a compulsory fee needed. Here is the information wrong about the compulsory reservation also on the website. If I am not wrong, you get via Interrail Reservation system only the fee and not a reservation. On the Euro

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Angelo
Railmaster
4 months ago
R
rebecaRight on track
asked in Train connections & reservations

Cannot book couchette on EuroNight train Prague - Frankfurt

Hi, I can see on DB website an overnight train (and when I click on further details it says EuroNight) from Prague to Frankfurt (18:26h EN40458), however when I proceed to book a seat, it doesn’t offer me the option to book a couchette, only the 4,50€ option for a seat. Do I have to book the couchette offline on the day or how does it work?Thank you! 

27
seewulf
Railmaster
5 months ago
N
Keeps calm and carries on
Nathanlv105Keeps calm and carries on
asked in Train connections & reservations

Milan Centrail Railway Station to and from Varenna Esino in Lake Como

Hello Eurail CommunityAnother issue I am having here. I was planning a trip using the planner from Milan Central Railway Station to Lake Como in Varenna Esino Train Station. Eurail planner keeps saying “not in Pass Network”. I saw in Google Maps there is a RE8 train from Milan to Varenna at 8:30 am. Please help how can I have this trip save and added to my Global Pass. Is eurail databases need updating because I do not personnaly agree that eurail does not have trips going to and from the Lake Como regions in Varenna Esino train station.thanks for any help

6
N
Keeps calm and carries on
1 year ago
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