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Lost iPhone with lost mobile pass
Hey, My phone got stolen this weekend which had my mobile pass activated on it. I’m set to travel on Friday but I’m unable to activate my pass on a new device. I have used two methods of contact on the website and they said to wait roughly 4 and 7 days for a reply. I’m worried that I won’t get a reply and sort out my pass before my travel start on Friday (27/08). Please can anyone provide any help or advice on how to get this sorted before Friday? Thanks a lot in advance!
Cancel outbound/inbound journey on same day
Hello, I bought the global Pass and now I have a big problem, please help me! Actually, I had planned to start my journey today. (Bremen - Barcelona) However, I got a message from one of the train companies that the train leaves at a different time than the one shown in the Interrail app. This would mean that I won't be able to catch all the connecting trains. Therefore, I had to reschedule my trip and I will now start my journey tomorrow (16.04.22) at night. Now I can no longer deactivate my outbound/inbound journey today, although I will not be travelling at all today. However, I still need this outbound/inbound for coming home at the end of the holiday.Please help me delete today's travel day, this is just not fair. I am grateful for any help!Thank you very much!
How to make Frecciarossa seat reservations mobile pass?
Hi! I am planning on travelling from Venezia Mestre to Rome Termini by the high speed train Frecciarossa. I have a mobile pass and would like to make a seat reservation ahead since my connection time between arrival and departure is pretty short. I tried to use the Eurail reservation tool but I only get an error message when I am about to go to checkout. It has been like this for a day now so I guess it’s not just a temporary glitch. I tried to book online on Trenitalia’s website but couldn’t find any way of adding an interrail discount. I have checked the community for answers but haven’t really find any solution apart from buying a ticket at the station. Does anyone have experience of making seat reservations for Frecciarossa with Mobile pass and could give me some advice? Thanks very much!//Olga
Seat reservations required, prices unavailable
im catching a tgv from paris to geneva 29th June. it says booking is required. i tried to book but it seems to be fully booked.It says "Prices unavailable. No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board." Am i allowed to stand or sit on the train floor without a seat reservation. All the trains for the day say the same thing. I tried booking on other train sites and all say fully booked or don't give option. If I have an eu rail pass can I use that amd just stand on the tgv train, or is a seat reservation essential?
Seat reservation required - Prices unavailable - Romania
I am trying to book seat reservations via Eurail within Romania to travel between Bucharest to Brasov to Sighisoara on the 30th May 22. It seems like all of the inter-regional or night trains require a seat reservation, but Eurail’s website shows the following error:Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board. Are all the inter-regional or night trains booked out a month in advance? it doesn’t make sense. Can anyone help?
2nd class pass but was given 1st class reservation- Italiarail
Hello,I recently made a reservation to get from Napoli Centrale to Frienze S.M.N through Eurail’s website. However I was given 1st class reservations? My recipt from Eurail states I am a second class pass holder. I was not able to choose first class via the website so I am confused as to why I was given 1st class seat reservations. I have emailed Eurail a week ago and have not had a response of what to do. Edit: *TrenItalia not Italiarail
How long does it take for paper ticket to get shipped?
Hi! I want to travel to Barcelona from the Netherlands in a few weeks, and for the last train I need a paper ticket. I can buy it through the interrail website, but I wonder how much time it will take to arrive? Does anyone have experience with ordering paper tickets through interrail?
Change currency on mobile website
I want to pay in CAD or EUR but the website is only in USD when I go to make a reservation on my phone. Can anyone help me with changing the currency from USD? There is the option on desktop version but I do not have a computer accessible as I am travelling, and the desktop view does not display on my phone.
One of the legs of your journey could not be booked.
Hiwhen trying to book tickets from montparnasse to bordeaux return in july, I can add the reservations to my cart but when i go to pay it says “ONE OF THE LEGS OF YOUR JOURNEY COULD NOT BE BOOKED.Please try to find an alternate connection. The unavailable leg will be removed from your cart.” What does that mean and why?
Seat Reservation Problems with TGV in France
Hello Guys,me and 3 friends want to visit France in May. Therefore we have bought an interrail ticket. We want to travel from Dresden main station (Germany) to Nantes main station (France) on the 12th of May with a departure at 8:12. The seat reservation from Paris to Nantes is no problem but the reservation from Frankfurt main station / Karlsruhe main station is not possible. We tried booking it in the rail planner app and via the website but it doesn't work. We have read in this forum thread https://community.eurail.com/train-connections-reservations-47/seat-reservation-at-sncf-1145 that we potentially need a pass cover number. The question is: Do we need this number to book this route or are there any other problems. And additionally: If we need this number to book this route can you explain how it is done? Thanks in advance for your help.Sunny greetings from GermanyWeWi
Inbound and outbound journeys counted as travel days and trip with transition in home country
I am sure these questions have been asked before but i couldnt quite find the answers I need.My first trip is from Germany (my home country) to London. Is this already a travel day? I read on the “travel in your own country” site that outbound and inbound journeys are not extra travel days. My second question is if i can travel through Germany during my trip. I am planning on traveling from Paris to the Gardasee. I found a trip with a transition in Munich. Can I take this trip?
Looking for contact info in relation to DiscoverEU
Hello! My friends and I have been chosen to recieve a DiscoverEU pass to travel Europe with. However, something went wrong with the application of one of our friends, so now we have three passes and four people who want to travel. We have been trying to get in contact with someone who could help us with our situation, but we have discovered that they just don't reply or they are bots who can't help us. Do you have any contact info (emails, facebook pages, phone numbers) that could maybe further our situation? Thanks in advance!
ICE fully booked, reservation not mandatory (but recommended), can I still travel?
I want to travel from Amsterdam to Basel with ICE 105 on Monday the 18th July at 08:08. The rail planner app states “seat reservation recommendation” but checking oebb.at and bahn.com it seems that the train is fully booked. As the app says that reservations are recommended but not mandatory, I believe I should be able to travel, but I don’t want to gamble. Can someone confirm or deny? I’m fine with moving around in the train if my seat gets taken.Thanks,
Bus from Thessaloniki to Skopje
Hi! We want to go from Thessaloniki to Skopje but we found out that there is no train connection at the moment. We thought a solution would be with the bus but we can't also find any bustickets for this route. Is there anyone who knows where we can buy these tickets online? Thank you!Meike
Passenger rights: Missed connection and overnight stay
Dear all,my name is Sebastian and I purchased an Interrail global pass during the recent promotion.Now I am planning my first trip, which will take me (all in one day) all the way from Zurich via Geneva, Lyon and Barcelona to Madrid. This is a long journey and as such, missing one connection will result in having to stay overnight somewhere, as there will be no later connection on the same day.So far so good and since I am not in a rush it doesn’t matter if I arrive in Madrid only a day later. However, of course I would need to stay somewhere for the night if I strand for example in Lyon or Barcelona. I understand that in this case this happens, according to EU passenger’s rights, I will be entitled to compensation and overnight accommodation.However, I didn’t find any information on the procedures on the interrail website and as such, I would like to ask for your experience to clarify my following questions:How is the usual procedure of arranging accommodation should I be stranded dur
How to use a pass on fully booked trains
hi! me and two frinds bought a 5 travels days pass. unfortunatly when we added the pass to the rail planner app, we aso activated it. we did not understand it would be so hard to seat reserve. we had alreade looked up a train that went from stockholm to copenhagen then hamburg en then munich. we saw that te stockholm-copenhagen trip had to be reserved but when we went to check out it sait it was full. now i cant find any trains that takes us out of sweden and our outbound day is set for today… thankful for help/suggestions to what we sould do now
Seat reservation on Romanian railways Website possible?
Good morning all, I am planning a trip through Romania this summer and I wanted to book seat reservations via the official website https://www.cfrcalatori.ro/en/. Do you know if that is possible to book both domestic and international trains with Interrail pass via Romanian railways official website? It does not seem possible to do so via Interrail website, and I can't find how to mention I possess an Interrail pass when trying to book on Romanian railways official website. Many thanks to all for the answers you could provide!Have a good day. Marie
Pass cover number incorrect?
I have recently bought a global paper pass direct from interrail and am trying to book seat reservations in Italy. On the “Italiarail” website it asks for a passholder number for each traveller. I have inputed my pass cover number and all other potential numbers on the pass but nothing seems to work.I contacted customer support and they provided me with a different pass cover number than what is physically in front of me (it now starts I0 instead of mine starting I1) The new number seems to work although I am worried as to why there is a mismatch in numbers in the first place. I could see this being an issue if a ticket inspector looks at my pass and wonders why it is different to the reservation number. Please Help!!!
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