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8019 Topics

Luisa Borrelli
Luisa BorrelliRight on track
asked in Train connections & reservations

1st Class pass but Eurostar only gives 2nd class reservation option

Hello! Ive just bought a 5 day first class interrail pass but I’m struggling to reserve 1st class seats on the Eurostar, it only seems to give me second class option? Can anyone help? Luisa 

8
seewulf
Railmaster
10 months ago
S
Sy11Rail rookie
asked in Train connections & reservations

Nightjet Amsterdam to Munich reservation problem

I’m trying to make a sleeper reservation on the Nightjet Amsterdam to Munich on 14th August. The website won’t let me pay and gives me this error code:Reservation error (NJ-Code: NJ-02, TS-Code: WBS08085, Public ID: 70fd2fb9f0b847f49fcf33f36edde9a8, Support ID: NIGHT1_bB91lD85)Does anyone understand what this means?I’ve tried to get though the the support line in Austria but don’t speak German so I was wondering is there another way of making this reservation does anyone know? Many thanks

5
A
Full steam ahead
8 months ago
J
Keeps calm and carries on
justin1123Keeps calm and carries on
asked in Train connections & reservations

Missed Eurostar connection due to ICE delays - what is the policy?

I am taking the Eurostar tomorrow - From Brussels to London with connections up from Germany using two ICE trains. I know there have been many cancellations and problems with these ICE trains recently, especially between Frankfurt and Brussels. The one I need to take was cancelled today for sure!There is an alternate route (via Aachen and Welkenraedt) which I will take if there are problems. With this though it is likely I will miss my reserved Eurostar. I have 2 questions!What is the policy for missed connections onto Eurostar? If the ICE trains are delayed / cancelled, will Eurostar put my on next available train, even if travelling with Eurail/Interrail? If so, how do I prove that I was intending to take these trains?! With a “normal” ticket, this is easy to show. But with a mobile Eurail ticket I will have to completely remove the affected trains from my planner / ticket in order to add the new (later) trains that I must take. Thanks! 

3
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Railmaster
7 months ago
F
federicomelendezNew aboard
asked in Eurail & Interrail Passes

Pass Holder Number

Hello, I have a mobile global pass and need the pass holder number to book reservation straight with the train website.

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Railmaster
8 months ago
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soledillonNew aboard
asked in Train connections & reservations

If seats reservations at the train station are sold out, its possible to buy at this moment a new ticket?

I am in trouble with my credit card, so I need to pay the seat reservation at the train station. It is for the tickets from stuttgart HBF Germany to Paris. I will be departing from Vienna. It is time enough to reserv just at the arriving at the station? What can I do if reserves are fully booked? May i buy a full ticket there to continue the trip?thanks

2
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Railmaster
11 months ago
N
Keeps calm and carries on
NatLamponEuroVacaKeeps calm and carries on
asked in Train connections & reservations

Who do I talk to at train station if problem with Eurail pass?

Hello. I have a few questions as a non-EU traveler:1) Is there a phone number I can use to contact Eurail, if there is an issue with my mobile pass while in Europe or at the train station?2) My credit card concierge service purchased the rail passes on my behalf with their account. Would it be possible to add my email address to the order so that emails are sent to me?3a) Due to covid, it'd be easier if I can reserve the seats and then activate the pass once I am in Europe. Is there there anyway to reserve seats without activating the pass first?3b) Can I make the seat reservations with my order number or does my credit card concierge service need to purchase the seats with their concierge account, since they, also, purchased the rail passes?4) Let's say my pass is activated but there is an issue with the pass and it's not scanning correctly at the station. I'm at the train station and my scheduled train is leaving in 2 hours or even 1 hour. What do I do? Who would I contact to get it

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Railmaster
1 year ago
W
Full steam ahead
WombleFull steam ahead
asked in Train connections & reservations

Is the train from Serbia to Kosovo still running?

Hello!Can anyone help me to find out if this train is still running or not:Train from Kraljevo to Kosovska Mitrovica Sever (06:50 - 10:22 and 14:50 - 18:22). If I search this train on the official Website of the serbian railway company, I find the train http://www.srbvoz.rs/en/timetable/:But if I search this train in the official European Rail Timetable - Book, it shows me only a train from Kraljevo to Raska, and on the official Timetable of the serbian railway company it shows me only a train to Rudnica: https://www.srbvoz.rs/en/timetable-kurir/Anyone here to explain me that problem? :) 

15
W
Full steam ahead
1 year ago
Maria T Salamanca
Maria T SalamancaRight on track
asked in Train connections & reservations

Train from Rome to Naples

Hi everyone! I am quite new here and also in Eurail. What is the train I have to take from Rome to Naples? And... where it is located?

9
Mattheas
Full steam ahead
1 year ago
Peggy
PeggyRight on track
asked in Eurail & Interrail Passes

Les voyages outbound et inbound

Bonjour,Je souhaite voyager  en Italie en Aout prochain, je pars de la gare du Mans(72000)et je reviens sur cette meme gare:Le Mans/Milan outbound (2 nuits à Milan)Milan/Venise (2 nuits à Venise)Venise/Rome (4 nuits à Rome)Rome/lecce  ( 4 nuits dans les pouilles loc de voiture/vespa)Lecce/Naples (3 nuits à Naples)Naples/Milan (1 nuit avant le départ le lendemain)Milan/ Le MansMes voyages out et in sont-ils a comptabilisés dans les journées de voyage? je pensais prendre un pass 5 Italie mais maintenant, j’ai un doute, je crains de ne me retrouver ensuite qu'avec 3 jours de trajets au sein du pays…Merci de votre retour

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Peggy
1 year ago
B
Blazes8nRail rookie
asked in Train connections & reservations

Hamburg - Copenhagen showed as not mandatory while reservations are mandatory

Hey guys.  I have an interrail trip starting tomorrow, from UK to Norway. I had all the sections planned out etc a month ago, and checked every so often, but this morning I read someone on reddit say that they had problems on the German sections especially Hamburg to Copenhagen regarding reservations absolutely required when the interrail info says you don’t need a reservation. Many others commented the same.I WAS going to travel from Brussels to Koln, then to Hamburg, then Copenhagen, on the 13th July. Seemed easy and was looking forward to it. Now I’m just really annoyed and confused that the information was wrong. Good job I saw the reddit post!   So the Interrail app and planner states no reservation required, but apparently it is? Now I cannot reserve the train/time that I require, as it is not possible. This interrail is kind of ridiculous. The app and the website don’t seem very good, and the seemingly low cost of the interrail pass now seems expensive as all the reservations ad

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8 months ago
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LuemasNew aboard
asked in Train connections & reservations

Making SNCF train reservations - mail delivery too late

Hello,I’m looking to make a train reservation for two travellers on 12.6 from Barcelona to Paris. Specifically the TGV 9708 at 9:10. However, when I go to make the reservation, they say they will not ship it to me because it will take too long to deliver by post. I tried going on the SNCF page for tickets, but I wasn’t able to find a place to use the Eurail Pass on the website. Any help would be appreciated. I looked at the seewulf post, but it didn’t seem to have anything for the SNCF site. Also, I’m in Germany. Tried going to my local DB station, but they just looked at me blankly and said there was nothing they could do. I also tried calling 0033 18494 3635 (which I think is SNCF) and they said, no the website is wrong, we can’t help you. So, I’m kind of at a loss, do I just show up early day of and try to get a ticket at the train station?

2
R
Railmaster
9 months ago
lukasko
lukaskoRail rookie
asked in Eurail & Interrail Passes

Superfast ferries Italy to Greece. I read it's free but I only get 30% discount

I’ve read in multiple places that Global pass holders can travel between Italy and Greece for free on Superfast ferries (plus the fuel charge). However, whenever I’ve tried to book a ticket, I’m only able to get the 30% discount when I click on the Eurail discount. Is there any way to purchase a ticket where I get the full discount/I’m only paying for the fuel charge? 

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Railmaster
1 month ago
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SaraladrilloRight on track
asked in Train connections & reservations

Train between Budapest and Belgrade

Hello. We have a global pass and we are trying to travel from Budapest to Belgrade in order to get to Athens. However, we cant find in the app a train from budapest to belgrade. What can be happening? Does the global pass cover this area?  Thanks for your help and pardon me for my english (not native tongue, we are from Spain) 

3
M
Full steam ahead
11 months ago
J
JasperGRail rookie
asked in Train connections & reservations

Seat Reservation with Mobile Pass

Hello fellow travellers,I´m planing a few trips in the new future and a few trips require a seat reservation. Now to my problem:I bought a mobile pass and I´m using the Interrail Planner app. If i now want to book reservations i have to enter the country I want to travel within and make a reservation. So far so good. Right under the search bar the app asks me to choose wether I have a mobile or paper pass when I choos the mobile pass option and enter a country like the netherlands i get a few options for the major railway companies like DB or DSB but not for the official Interrail website. If I then enter France I only get the option to do the reservation in person but if I choose the paper Pass option I can use the online booking function with Interrail. Can I ignore this differntiation between paper and mobile pass and just book all reservations via the Interrail website or do I have to book all the seats in person? Thanks in advance!

9
R
Railmaster
9 months ago
Susanne Mayer
Susanne MayerNew aboard
asked in Eurail & Interrail Passes

Can part of the ticket be connected to another person?

Hello! My daughter is going to join Interrail first class this summer. She got two tickets to her 18th birthday but now we have a problem. Her friend who will be with her only has time for three weeks - so is it possible to change the ticket to another person for one week . so my daughter has the possibility to join four weeks? Thanks in advance

1
R
Railmaster
1 year ago
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LdeceRail rookie
asked in Train connections & reservations

Questions about reservations supplements

Hi, i’m planning a trip through multiple countries (Austria, Germany and Italy). When planning out my train schedule in “book reservations” for trains “included” in my pass I’m sometimes met with:1) “You’re ready to board”  2)  an extra cost (example: for a night train (nightjet) from Cologne to Vienna) 3) “You're ready to board, You can buy a seat reservation if you like but it's not required.” 4) “+ Additional supplement required, You will need to pay an extra supplement at the station or on board the train.”I’m wondering what these mean exactly.Does “1)” mean i don’t need a reservation or anything else and can just show up and hop on at the station ?If I pay the extra cost for “2)”, I will be sent an electronic ticket. Is that enough in combination with my pass to board the train ?For “3)”, how do I know if a seat reservatiion is necessary (to avoid finding no seat on a full train)? And just to make sure, for “4)”, Am I right for thinking the ticket person will just ask me to pay a

2
L
9 months ago
M
mafaldafg99New aboard
asked in Train connections & reservations

Ferry to Capri

Hi! This summer me and my friends are going to Italy, we already have our interrail pass ‘one country-italy’ but we can’t find if the pass includes a ferry in amalfi coast to capri. Anybody knows? I’m sorry for mt english 😅 

2
R
Railmaster
1 year ago
CaliforniaZephyr
Full steam ahead
CaliforniaZephyrFull steam ahead
asked in Train connections & reservations

Booking Eurostar this weekend - seat reservations not available - just turn up?

Hi I’m trying to escape the London heat to Paris and beyond!Specifically I’m trying to book a seat reservation on b-europe and finding almost none, while on Eurostars site they show plenty of availability for new ticketsThe call center is refusing calls and offering a 28 day response period to email inquiriesI stay somewhat outside of London and can’t easily get to the station to ask in personany help greatly appreciated!

12
L
Keeps calm and carries on
3 months ago
T
Full steam ahead
Tine ProotFull steam ahead
asked in Eurail & Interrail Passes

What if I don't have internet on the train? Can I still show my ticket with a mobile pass?

Hi, I want to order an interrail mobile pass but I had some issues with my 4G when I was abroad in the past. Actually, it didn’t work in several countries. I got in contact with the provider and I got some tips, but I can only test it once I am travelling... So, I would like to know, if I buy a mobile pass and make reservations with the app, can I show the pass in the app when I’m offline? Or do I get a confirmation through e-mail that I can download in advance and show the train conductor?Kind regards,Tine 

5
seewulf
Railmaster
5 months ago
A
AroundEurope2023New aboard
asked in Eurail & Interrail Passes

Differences between first and second class

What extra perks do you receive if you purchase a 1st class ticket?Is it worth doing ?are the seat reservation charges higher for a 1st class seat ?anyone done it ? is it worth having ?thank you

7
T
Full steam ahead
6 months ago
H
Hector BonmaisonRail rookie
asked in Eurail & Interrail Passes

DiscoverEU ticket: budget limitation

Hello everyone! I have received the DiscoverEU ticket, so therefore now I have the option to choose between flexible and fixed travel.I’m almost 100% sure to be taking the flexible option, but I’ve been struggling with the 251€ “budget”. I don’t get if (within a Travel Day) I can hop on ALL the trains I want, or either need to be writing down how much does each train cost and be careful about it?So that if I spend 200€ travelling to Sweden (for example), do i need to add 200-51 = 149€ of my own wallet for the journey back?

3
H
8 months ago
Vania Clearesta
Vania ClearestaRail rookie
asked in Train connections & reservations

Can I make a seat reservation through b-europe.com using digital pass?

Can I make a seat reservation through b-europe.com using digital pass? I tried to make one, but they ask for Eurail pass cover number.

8
L
8 months ago
L
LorinaNew aboard
asked in Eurail & Interrail Passes

Website is not working - can't buy a pass

Hey there, I wanted to buy one of the flash sale passes today but the Interrail website is not working properly. Whenever I want to check out the site isn’t loading and it says there are technical difficulties. Am I the only one experiencing this?And does anybody know if there's another way to buy one of the flash sale passes because the offer is only valid until tomorrow midnight and I’m afraid I can't buy one if the website is still not working. Thank you for your help!

6
Ruth Struth
10 months ago
Aisling Irwin
Full steam ahead
Aisling IrwinFull steam ahead
asked in Train connections & reservations

Seat Reservation : Barcelona Sants - Madrid Atocha Cercanias

Hello, I need to book 2 adult tickets for seat reservations from Barcelona Santa - Madrid Atocha Cercanias for the 28th April. It says on the interrail app that it’s book in the station only. Is there any possibility that it can be booked online with any other site? 

1
R
Railmaster
10 months ago
W
WiesRail rookie
asked in Eurail & Interrail Passes

Extra travel day needed due to delay

Hi! I am travelling from the Netherlands to Sweden and back with a friend, but we've had a lot of delays on the way. We've missed several transfers and now we have to stay the night in Stockholm and have to travel an extra day to reach our destination in Härnösand. However, we didn't plan for this and I would now be one day short for the trip home again. Does anyone know if there is any way to fix this, or if I can somehow get an extra day? 

3
N
Railmaster
1 year ago
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