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Hi, my girlfriend and I are looking to book some French and Italian trains which require a cover number, but we both have mobile passes. I’ve gathered this is a v common problem, so was hoping somebody would be able to sort us out with some cover numbers asap so that these trains don’t get all booked up!(i will happily provide both mine and my girlfriend’s reference number via pm) Thanks!
Hi, So I’m going travelling this summer and from June I’ll be with a friend around Athens and the Cyclades and then going to Bari going: Athens - Paros - Ios - Santorini - Bari (I understand there isn't a direct ferry from Santorini to Bari) My question is whether any of the following options are recommended:Getting either a 4 or 6 day greek islands pass not getting a pass and booking the trips now through blue star ferries or emailing ahead to reserve waiting until I'm there and then buying them at the portI usually like to be organised and I’m really trying to keep costs down without compromising too much of the trip, if anyone has any suggestions for how I should approach this or any additional help on the subject area, it would be greatly appreciated!!
Hi everyone, I'm heading to Lisbon from Seville on the 10th December and I've noticed that all direct trains have been suspended. The rail planner app does show several options with two or three changes (I presume these are local trains). Can the rail planner be trusted or are all rail services to portugal suspended? Also, I have an EU Digital covid vaccination certificate - I presume that should be enough (as with my travels in the rest of Europe) or does portugal have stricter requirements? I know that a covid test is required if you travel by air. Not sure if the same is required for train travel. Thanks so much in advance for your advice... travel during the covid world is doable but things change every day!
Hello, I am trying to reserve 4 train tickets for the TGV 9702 TGV INOUI from Barcelona-Sants to Paris Gare de Lyon on the 2. of August at 10:00 am. I think these reservations are only available as paper tickets.If I try to make the reservation on the eurrail/interrail website it tells me that the amount of available seats is unknown. How can I reserve seats, if the website doesn't know how many seats there are?Also I read on a different page that reservations for Spain can only be done at train stations, so how is it possible to do one on the website? I am very confused and would be grateful for some help.
Hi sir / miss, I tried buying 2 ticket with the sale but the website isn’t working. So maybe I won't get the sale could you please help me so I can still buy a ticket for half the price. I will try later tonight asiel but I don't know if it will work then. Kind regards,Thygo Elderenbosch
Hello everyone, I'm planning to go on visit Europe by train, I'd like to go from Paris to Dublin taking a ferry. The ferry from Cherbourg (France) should dock in Rosslare's port (Irland), but then I can't find a train to Dublin from there in the rail planner app. I've never done this kind of trip and I'd really like to visit Ireland, but I can't figure out how to do it, pleasecan somebody be so kind to help?
I have boarded three trains so far travelling in France, all SNCF (TER) trains said not to require reservations in the Rail Planner app. Only 1, from Paris to Dijon, has accepted the pass. The other two, when the conductors scanned it, showed me that the ticket returned NULL when scanned, and I had to pay 60 and 90 euros to stay on the train! In every case, the planned "Journey" was added to my pass before they scanned the QR code.What's happening here? I paid 200 euros for this pass now I have to go around Europe paying out each of the rail companies when the pass comes through null!? What is being done wrong!? Do I have to stop at the ticket booth and show THEM the code, then they give me the ticket? Am I missing a step here? I've never used an eu rail pass before, and it's my first time travelling in Europe. Please help!
Does somebody know the reason for why it’s no longer possible to order the Paper Pass? A week ago when I first tried to get the Pass it was still an option, but back then I didn’t have enough money on my credit card.. I really don’t want to rely on the battery of my phone to have a valid rail ticket when I’m traveling!I also find it weird that the eurail team doesn’t seem to have a proper Contact Address for these kinds of issues. They didn’t answer to my facebook message.
We are a family of 6 travelling through Europe and I’m trying to make seat reservations. Unfortunately this is proving to be extremely time-consuming, difficult and frustrating. I tried to make seat reservations from Paris to London via the Eurail website and app, and am unable to find seats for July 2022. I could find the seats through a different website (b-europe), however in order to book a reservation I am required to enter a pass cover number, which I do not have since I purchased a mobile pass. I’d also appreciate some help in booking seat reservations from Montpellier to Geneva, and Zurich to Paris.
Hi all -I know Freccialink buses in Italy are included in the pass coverage as I’ve seen it mentioned in a Product Information circulatory brochure, but does anyone have any idea what they cost to reserve?Are they included in the €10 reservations for the Frecce trains with which they connect, or do they cost an extra €10 on top of that (or some other amount)?Any help very gratefully received indeed, and and a happy new year to you :-)
I won the Interrail Global Pass thanks to DiscoverEU program. I would like to book an Italian Frecciarossa train (from Turin to Paris) but the self-service system doesn't allow me to (screenshot below). I checked alternative ways to book the train and I'm confused about the information that I found (photo below). I have a mobile pass. If I understand correctly, I can't book the train with Italiarail with a mobile pass? Why is that? I found my train on ItaliaRail (photo below) Do I have any other option to book this ticket with a mobile pass at a discounted price? Or do I have to book it at full price (35€) at the Italian train booking website (trenitalia.com)?
good afternoon! We are having trouble reserving our seats on the 31/12/2021 09:10 barcelona sants - 15:46 Paris gare dy lyon train (tgv train 9708). The eurail page system gives me an error and restarts the operation. Is it possible to make reservations for our seats with you? We live in Argentina and for this reason it is impossible for us to go through the station at the moment.
Hello,A friend and I ordered a mobile Interrail pass each. Two of the journeys we would like to do require seat reservation. However, the online seat booking system doesn't work (I’ve searched for many journeys in the reservation system, none of them is available for seat reservation, according to the system), it seems to be a known issue in the community. Is it possible to make seat reservations for 2 adults for the following journeys?- Hamburg Hbf -> Copenhagen, August 17, departing at 12:53 and arriving at 17:33- Copenhagen -> Hamburg Hbf, August 20, departing at 07:26 and arriving at 12:04 I’ve tried to contact the customer service via Twitter, Messenger, direct e-mail and the contact form since Monday morning, I’ve received no reply so far… Thanks in advance
Hello, I am trying to book seat reservations for TGV for a group of people, some on Interrail and some on Eurail passes. The Eurail/Interrail website will not let me book reservations for my entire group. There appears to be reservations available when I look on the b-Europe site. What is the best way to book seat reservations for my group? Do I need a pass cover number? Thank you.
I want to book a paper ticket from Valence TGV to Barcelona on 21st of August. If I want to try it, I receive a notification that the ticket will not arrive in time and that I have to go to an European train station. I went to Amsterdam Centraal and they said at the international office that they do not sell tickets from France to Spain. I've added the notification in Dutch below. How can I still make the reservation for this trip? Interesting to note is that I ordered another paper ticket and I received this within a week. So if this is the average speed of the delivery of the paper tickets, my ticket would still be arriving in time before I will leave… However, the website does not allow me to take the risk and order the paper ticket anyway.
Hi All!I just attempted to make the reservation for the Eurocity between Venice and Innsburck. First I tried the OeBB website, everything went pretty smooth, I was going to be charged €10 but it did not include a seat reservation, I would have to pay €3 extra for that, but I thought the initial €10 included the seat reservation. Also the website allows you an "upgrade” to first class for €5, but is this possible if you hold a 2nd class pass? I suppose not.Since I was unsure about paying the fees on the OeBB website, I tried directly with the Interrail reservation system. So I entered the connection info, and it said that for that route the price was €0 and I only had to pay €4 for the booking fee so now I am really confused. I'd appreciate any answers and tips you can provide, thanks!
Hello, I am trying to book night train from Berlin to Munich on ICE 699. As instructed in the Eurail website, I tried to book it through Deutche Bahn but didn't see any option for booking supplement. How do I do the night train reservation and also getting a sleeping bed?Thank you
Hello. This year my friends and I purchased the interrail global pass. We are trying to get to Budapest from Athens, but because the railways modernization of Serbia and problems with the scheduel in Bucarest, we are trying to find a route that avoids those places. Is there any way this is possible? Thank you so much :)
Hello TravelLovers The mobile app improved its functionality over the last years. But still there would be many nice features left to implement. Lets collect them here.I would love if there is a feature to meet travellers currently on the same train. If you add a train to your diary it should show to others that there are interrailers to meet (for sure only if you activate that you want to meet) allow several vias than just only one store the minimal train change time instead of forgetting it after each query provide gps coordinates of stations in timetable (to click on it and open with favourite map (offline?) application) I am curious to hear from your ideas for the app to add them to the list. And lets hope the App team also uses this forum and keeps us updated. Benjamin
Dear community,I bought an interrail global pass on December 2019 to travel in April 2020 but due to covid I had to cancel my trip. Since a few months ago I am trying to request an exchange or refund but interrail and Deutsche Bahn (where I purchased the ticket) keep pushing the responsibilit to eachother, resulting in me having to do uncountable emails and calls and not getting my 200 € back - I am really frustrated and I would really appreciate if Interrail could step up and help me get my money back, and I would be thankful for tips from anyone on this matter, as I am sure I am not the only person affected.By the way, I already sent a refund form but it got rejected by interrail...Thank you,Pol
Hey Travel Guys,This year I like to go to Scandinavia and Baltic States.Has anyone experience how get from Copenhagen to Oslo? There are connections on the map, but it's not possible in the Interrail App - Rail planner.Do you any advice?Or take a bus? Do you recommend to go over Malmö & Gothenburg or via Stockholm? Thank you and many greetings
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