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Date of birth information is wrong by one day on Eurail.com website but correct on Mobile pass for 4 travellers.
Hi,I recently purchased a 5 day in 1 month Eurail Global pass for my family. As I was planning for my trip, I noticed that the date of birth was off by one day for all travellers on my Eurail.com website account under the “Trips and travelers” section for “Upcoming trips”. When I checked my Mobile Pass on the Planner App under “My Pass”, the date of birth for all travellers was correct. I like to make sure that all the information on the website account is aligned with the Mobile pass on the Planner app.Should I be concerned about this and how do I get this fixed without messing up the info on the mobile pass version? Thank You!
Hi, I am wanting to reserve a seat on the 15th Jan from Zurich to Zermatt. I was looking for advice on how to make reservations on the Swiss trains. I also wanted to check as this route has one change at Visp for only 6 minutes - is this enough time to change trains?Cheers,Hayley
Hi!Me and my friend bought two Global Pass (mobile pass) and each activated them on their device. Tomorrow, 1st August will be our first day of travel. A few days ago I activated my Global Pass on IPad, subsequently I deactivated my pass and I reactivated it on my friend’s device who duplicated his trip and linked my pass to it. I would like to know if everything is ok and if the pass will work correctly.Thanks
After reading many posts from newbies asking whether a Gkobal Pass was cost effective I put my mind to my experience this year with a First Class senior 10 day in 2 months GP.As a numbers nerd I wondered how my travels had worked out, so I did a worked example based on the same trains but about a month from now and with a pass bought today. Choosing a midweek day (Wed 14 Dec) I did a small spreadsheet of individual journeys and first class saver (No flexibility), first class advance flexible, same for second class, and pass at todays prices and reservations. The details are below but simply put:Pass costs (First Class sen and reservations - at todays prices) 581 euro.Lowest cost saver tickets - 1050 euro Pre-paid flexible tickets - 1726 euro So savings were at least 470 euro pp but against flexible tickets the saving was over 1000 euros.For those wishing to analyse further here are the workings:All prices are from normal operator sites.The Trip involved these travel days and their prep
I currently reside in the USA (Texas), I have a Texas Drivers License but I have a UK passport not a US passport. Looking to travel throughout Europe this holiday season and came across the Eurail Global Pass. Would I be able to use the Eurail Global Pass given that I live in the USA, but have a UK passport?
Hi There,Hi have a couple of questions related to adding passes to a trip and make reservation for 2 people:Can I add two passes on my phone for reservation purposes? Can the second traveler add it to his phone in order to “activate” it at a later stage? Can I make reservation for 2 travelers with my phone indicating second traveler informations and if needed pass number? Will this be reflected on his phone when he connect his pass to our trip? Is it mandatory for the second traveler to make his own account to use the pass?For the time being this is all and I thank in advance people available to answer the above.Kind regards,GigiP.S. As I will have additional questions moving forward should I use the conversation option rather than the question one?
Hello! First time using Eurail and traveling between UK and Europe next year and have been watching many Youtube videos and reading posts but I still want to make sure I have everything planned correctly. I am having a little trouble making sure I am doing it right since some of the journeys are not showing up past December 10th, 2022 on the app. My itinerary is as follows: My partner and I have 2 global 7 day 1 month mobile passes.First trip: March 31 2023 London St. St Pancras - UtrechtI have purchased 2 reservations for St Pancras- Rotterdam already, but my question is when the train schedules become available on the Eurail app, I just add the journey to my pass from St Pancras to Rotterdam and then add a journey from Rotterdam to Utrecht? Is that all I need to show when I go to board? Do I just show my ticket on the Eurostar app and my Eurail mobile pass to board? Second trip: Nightjet sleeper train from Amsterdam - Basel (I bought these tickets separately since I couldn’t find any
I bought mobile pass and switched my first name and last name. For example, my name is Jenny Kim but I wrote ‘Kim’ in first name and ‘Jenny’ in last name. That doesn’t match my passport nameIs this a critical problem?I sent an e-mail to the customer service team but they didn’t answerPlease help me
Since many of our train reservations must be made on individual train systems websites in each different country, there doesn’t seem to be a provision on their sites to include the Eurail pass and adjust the ticket cost. Does this mean we have to physically go to a station or ticket office to get the correct price on tickets?
Planned a 3 day trip from Sheffield (UK) to Frankfurt and back with a stop over in London. I am due to travel today and have just activated my pass only to be told that I have to leave the UK and return to the UK in single journeys.I have accidently used today as a travel day and I can’t undo it even though I have not travelled yet. Obviously I wish to pay for my Sheffield to London train separately and use the pass for London to Frankfurt. Eurail have no phone number so now I don’t know what to do. Any help appreciated! Many thanks,Gwilym
Hi,My friend and I are both planning on buying a eurail pass soon but we don’t know how we should go about buying them. I am French and he is Japanese but with a residency card from the U.K. since he is currently studying abroad there. I was wondering if he could still get an interrail eurail pass just like me since his visa in the U.K. will still be valid until late next year or if he should buy a eurail pass. Also, will there be any problem if we don’t buy the same pass, i.e. if he buys a eurail and I buy an Interrail: will we still be able to reserve seatings in the same train and next to each other etc. ?Thank you for you help,Safe travels :)Kykye
Hello all! Would you like to share your experiences with me regarding interconnectivity in Europe? How well are different countries and cities connected? Have you had any trouble reaching certain destinations? Were the trains you wanted to take always available or not? I am working on a university project hand I would love to speak to someone who can tell me more about their experiences. What made you decide to take the train rather than some other form of transportation? What are obstacles you faced with the railway system in Europe? And what could be improved in order for you to have a more pleasant experience in the future?Please let me know if you would like to share your experience with me. We could chat or do a (video)call. I also speak Dutch and German if that is more convenient for you than English. Thank you!With kind regardsChiara Kok
My Son is joining us on a trip , he's just started a new job and has to change the dates he travels back , the journey is from Colmar to Carmarthen on December 28th & we can't find any available reservations or on the 27th & 29th , & he can't afford to pay for a full price eurostar ticket, any other suggestions?
hi, actually i m holding Eurail global mobile pass and i want to book seat reservation for attached journey, MARNE LA VALLEE CHESSY (France) to Schiphol Airport on 27/11, but it shows price unavailable. Nonetheless, i check from Thalys website ( as attached), the train is not full,Q1) Can i go to Schiphol airport counter and reserve my seat when we reach on 17/11?Q2) If i aldy secure seat for other timing, is it possible to change to another time slot? or seat reservation is not refundable & exchangeable? ThanksQ3) Can I top up the diff 1st class and 2nd class as 1st class seat are still available. Thanks
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