- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11787 Topics

Most views

Recently active Most replies Newest first

Ben HindmarchNew aboard

asked in Train connections & reservations

Someone sat in your seat on compulsary reservation trains.

Hello All,I recently had a particularly unpleasant experience when asking someone politely to move from my reserved seat on a compulsory reservation train in the Czech Republic (IC 500). We ended up having to get the trains conductor and it got extremely aggressive. Are there any suggestions or helpful advice you can provide going forward? Thanks in advance,Ben :)

1 year ago

yeji parkRail rookie

asked in Eurail & Interrail Passes

(help me😢) Exchange and refund of seat reservation Eurail pass ticket

Can you help me? I booked a train from Budapest to Prague by Eurail Pass. I couldn't get on because of the Austrian train strike. I booked another train, but I missed it. I'm going to take a plane with a one-day ticket, but there's no other train today. Can I refund this train ticket or change it to the next day? please.

1 year ago

Batuhan YılmazNew aboard

asked in Eurail & Interrail Passes

Interrail Add Journey Error

Hey everyone, I bought an Interrail OneCounty Italy Pass a few days ago and I connected with the Rail planner app. And when I try to add a destination (Benevento - Firenze) it says: "Your Pass isn't valid in some of these countries". It keeps giving me this error. Can any one help me?

2 years ago

MengiNew aboard

asked in Eurail & Interrail Passes

Travel with Intercity: Where starts the One Country Pass?

Hello, I live in Germany and want to use the Poland Pass. Last stop of the express train is Frankfurt/Oder and the next station is Rzepin/Poland. Ticket to Frankfurt/Oder cost 13€ and the ticket to Rzepin 23 €. Do I have to pay a ticket to Rzepin? Best, Felix

2 years ago

savquantyRail rookie

asked in Train connections & reservations

How to make seat reservations if you are not required to but want a secured seat.

It is my first time traveling with Eurail. I want to make sure that I will be able to get a train into popular cities at the most ideal times, but I cannot figure out how to reserve seats when they don’t require you to. I would prefer to have a seat reserved on every train I’m taking so that I don’t have to worry about not being able to take a train, is this possible?thank you!

1 year ago

Johan SchneiderNew aboard

posted in Train connections & reservations

More trains available on Trenitalia website. How to book?

When i want to reserve a train from Milano central to Roma termini, there is only one possibility.But on the website’s Trenitalia there is many connection same day.How can i reserve with my pass please?

2 years ago

AmanNew aboard

asked in Train connections & reservations

how to make reservations for kids

Hi, I have booked reservation tickets from me and my souse. Now I want to book tickets from my kids but the system is not allowing me to book for them separately. Will I have to cancel my books and then book for all of them together? Or how can I book for them separately on the same train ?

1 year ago

Sophie75Right on track

asked in Train connections & reservations

Ferry / Days counted

Hello !I wonder whether or not a travel in ferry is counted as “ a day” with a “10 days in 2 months” global Interrail Pass ? For instance, if we are in Bari (Italy) on July 13th and we go on Patras (Greece) on July 15th with no additional train this day, do we still have one day less due to this ferry trip?Thanks a lot in advance for your help !Sophie

1 year ago

KarlijnRight on track

asked in Train connections & reservations

Train from Venice (Italy) to Marseille

Hi, on the map I see a connection between Venice and Marseille and when I google I see that is has to be possible in about 10 hours, but I can't find it in the app…..what is wrong?

2 years ago

paulinehlsRight on track

asked in Train connections & reservations

Reservierungen; Munich - Budapest

ich wollte meinen zug von münchen nach budapest reservieren, jedoch steht jetzt, dass das nur bis zu 6 tage vor antritt möglich ist.Wisst ihr, ob man auch noch in dem zug reservieren kann, da unsere umstiegszeit in münchen relativ knapp ist

2 years ago

SHLRail rookie

asked in Train connections & reservations

Conditions apply warning while using Eurail Austria Pass

Hi, I am planning to go to Vienna from Salzburg, and when I have tried to add the journey on my Eurail Austria Pass there is "conditions apply" on the ticket.It is shown in Eurail app that the train is EC (Eurocity?) so maybe the warning is relevant to this... but in OBB app it seems the train is also Railjet Express train, which is, to my knowledge, domestic train in Austria. Someone knows what causes the warning in this line?

1 year ago

Lukas.RybickiFull steam ahead

asked in Eurail & Interrail Passes

Lost Phone with mobile pass

Hello there,a friend of mine lost his phone and we would like to unregister his pass of the phone. Please unregister the 3 passes we bought on my account.Kind regards,Lukas

2 years ago

priyanka.gupta06Rail rookie

asked in Train connections & reservations

Online Seat reservation for Spain to Switzerland via France - how to book?

Hi,I wanted to book ticket online from Barcelona to geneva(Swiss) which would be via france but I dont see any direct carrier website which takes interrail pass as option. Can someone suggest how can I book this online. On Interrail website it says Price unavailable.Also Do will we able to get any seat on no reservation regional trains of Spain. I am wondering if they are too overcrowded? Also how would we be able to board those as I heard we need to scan barcode for boarding gates to open and for regional trains we cant add them to cart or journey on Interrail pass. Please help. ThanksPriyanka

1 year ago

BrionyNew aboard

asked in Train connections & reservations

French Seat Reservations Paris - Barcelona - Marseille; ''won't be delivered in time''

Hi, I’m from England. I’m trying to book seat reservations for Paris to Barcelona (29th June) and Barcelona to Marseille (1st July). When I try and make the seat reservations it says the postal tickets won’t come in time (even when I put the address as a hostel in France and these trains are over 10 days away). Is there a way to make seat reservations online? Will there still be seat reservations available if I go into a train station in France on the 28th June?

1 year ago

NZORail rookie

asked in Eurail & Interrail Passes

FMoRail rookie

asked in Eurail & Interrail Passes

Interrail Global Pass - does my first country of residence count as home country?

Hello,I have tweo questions regarding the interrail global pass:My primary country of residency is Germany, however, I am also registered in the Netherlands as my second country of residency. Does my first country of residency count as my home country that I can only travel twice, or can I choose which one counts? If Germany counts as my country of residency and I want to travel from France to Poland, or from Switzerland to the Netherlands, can I travel through Germany (if it happens in one day and I do not stop in Germany)? Or do I have to take routes that avoid Germany? Because I obviously use my two travel days in order to leave Germany in the first place and then in order to go back once my travelling is done.Thank you so much for the answer!

1 year ago

Yuriy MakarenkoRight on track

asked in Train connections & reservations

Monte-Carlo to Ventimiglia byTER

Hi there!Will travel from Ventimiglia (Italy) to Monaco Nov.4 and backward Nov.5 by TER. My Question is - If i will buy tickets online in advance (for example TER #86037 13:04 Monaco-Monte-Carlo- 13:32 Ventimiglia Fri 05 Nov. Standard, Semi-Flexible ) will this ticket valid for the 13:04 train or I can take next one or another (13:35, 14:11 ). The same question about rout Ventimiglia-Monaco.Thank you.

2 years ago

Tchoupy63Right on track

asked in Eurail & Interrail Passes

Why do I get notifications like "tomorrow is a travel day but you haven't added anything yet" while I have added all my reservations?

1. Why do I get notifications like "tomorrow is a travel day but you haven't added anything yet" while I have added all my reservations?2. Why is the flag of Monaco not shown in the statistics?Anyone who knows? Thanks in advance.

1 year ago

Lisa BüscherRight on track

asked in Train connections & reservations

How to get to Dax?

Hello, I’m totaly frustrated. I booked an Interrail Ticket thinking of traveling from Koeln to Dax on the 9th of July. I serched for all the trains and found them. After I bought the ticket I got to know that there are no seats left on the train from Paris to Dax on the 9th. No matter which time. Now I serched for hours and hours how to get to Dax. I’m so frustrated because there is no help anywhere and no answer on my mail to Interrail. Did I pay 250€ for nothing and can’t get to France on top? Is there someone with an idea what to do?Thanks!

1 year ago

wmokyRail rookie

asked in Train connections & reservations

EuroStar Canceltation (UK Rail Strike)

I just checked my mail and stated that my train to Paris from London has been canceled for August 20th. When I tried to go find trains for the 20th or the 21st, it said there were no seats available. I was planning to see a Tottenham game at 12:30 on the 20th and get on the train at 20:01. That was the plan and all when now its says it's been canceled. I really need to get on a train on the 20th or at the very least the 21st since I have a flight to catch from Paris to Seoul on the 21st at 21:00. Is it possible to get on the Train 9046 on 20th of August or any of the earlier trains for the 21st of August. Even if there are no seats available, I don’t mind standing through the rides. Please, I am open to all possibilities, but I just need to get on a train. I’ve checked with bus routes and it's a 9~10 hour journey which prevents me from using the hotel that I booked on that day as well. I can’t make phone calls to Eurostar, since I’m overseas and my only option of contacting them is wit

1 year ago

Sally BlenmanRight on track

asked in Train connections & reservations

Superfast ferry from bari to corfu

I need to book a ferry from Bari to Corfu on the 1st of September. The interrail app says it should at least be partly covered by my global pass, but when I try applying it online it only comes up as a discount option for an adult ticket, but I am 20, so I’m counted as a juvenile. Idk what to do because I really wanted to get this journey at least partially discounted like you can for the adult ticket.

1 year ago

Trenton ShadyRail rookie

asked in Train connections & reservations

How to reserve/book trains ahead of time? Is it even possible?

My girlfriend and I are both students studying abroad to france this summer, specifically from June 22nd to July 23rd. We will be staying in Marseille, France for the majority of our time abroad however we have time available over the weekends to travel wherever we’d like. In an attempt to be organized we purchased Eurail passes so that we could book/reserve our trains ahead of time without any stress or potential mishaps at the stations. (No one wants to miss a pre-scheduled tour of the Eiffel tower.) We plan to travel to Paris, Luxembourg, and Rome each subsequent weekend that we have available. The issue, however, is that we have been attempting to book these trains for awhile now and have absolutely no clue whether some of them are reserved or not. Most, if not all, of the trains on the app state that we need seat reservations, but some of our trips will not allow us to purchase the reservations. We have managed to do so for our trip to Paris, but not for our return, while Luxembou

1 year ago

Steve-Max ReineckeRight on track

asked in Eurail & Interrail Passes

Problems with the onward journey(GlobalPass)

Hello all,I have the problem that I traveled from Germany to Sweden with the Global Ticket now I want to go back. But unfortunately I can not choose a travel date. It is a bit urgent since I already travel on Saturday 18.06 again from Sweden to Germany. Can someone help me possibly?

1 year ago

Page 212 / 472

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.