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Gerry QuamNew aboard

asked in Eurail & Interrail Passes

Gatwick Express to London included?

Is the Gatwick Express train to London included with a Eurail Global Pass?

1 year ago

Majoke DopperNew aboard

asked in Train connections & reservations

When planning my trip It shows ''not available for some travellers'' and ''pass not valid''. What to do?

Hi, I’ve sent an e-mail more than 2 weeks ago about my trip to Barcelona and probably ‘ve bought the wrong pass. Besides a confirmation of receiving my e-mail I still haven’t received an answer. By now I’ve also bought a global pass cause I thought at least than I can book my trainseats. But now still the texts ‘not available for some travellers’ and ‘pass not valid ‘ appear. So by now I have spent €440,- on passes and almost 3 weeks on searching, emailing and waiting and I still don’t have the traintickets I need (Nijmegen - Barcelona ) and vice versa. Can someone help me out? How on earth do I reach Interrails customer service??

1 year ago

TaylorKnopesKeeps calm and carries on

asked in Train connections & reservations

Price not loaded for Amsterdam - Paris

Hi, are the passes sold out for any time Amsterdam to Paris tomorrow, July 14th?? Had our flight canceled last minute and trying to make other arrangements. But every time is not loading the price. If they’re not sold out would like the earliest one in the morning. Please help

1 year ago

EileenCostainRail rookie

asked in Train connections & reservations

Fully booked trains - FREAKING OUT

Hey. It’s me again. I am FREAKING OUT. I’m leaving with my friend on the 31th or July or the 1st of August - or at least I’m supposed to. We are cool with the first stop, it could be Amsterdam or any city in Germany really. The thing is that EVERY Interrail ticket is BOOKED. We don’t know where to go, we can’t travel later than that. What the fuck is happening? Why sell 500 euros Interrail passes if you can’t travel with it? PLEASE help. It’s urgent.

1 year ago

Arnausiqe6New aboard

asked in Eurail & Interrail Passes

Greek Islands Pass - NOT being able to activate the pass and reservate the different ferry

👋🏻 Hi, good afternoon! We are a couple from Barcelona. We have paid the Greek Island Pass (4 days within a month) and have already the ID of the reservation.📲 Now we need to activate the pass in the Interrail app but our ID does NOT work. Considerint we are travelling on August (busy ferries, I suppose), we want to activate the pass and reservate the different ferries Athens - Santorini - Naxos. 😓😓 THE PROBLEM: The app gives us an error by which our ID is not valid. We think this is due to our start date pass: 15th August. Does this mean we won't be able to reservate the ferries until 15th August? We want guarantees... And do NOT have any email response. Help please!!! 🙏🏼🙏🏼🙏🏼

1 year ago

MoniqueRail rookie

asked in Train connections & reservations

I paid for seat reservations but got no confirmation

I really need help quick because I will be travelling very soon and I paid for 3 seat reservations on the route Bruxelles midi- Paris Nord and it said I should get a confirmation mail in 30 minutes but I did not receive anything. However I placed 3 more orders after this one and got all the tickets immediately so it is not a problem of payment or on my side. the customer service is not responding for 2 weeks and I really do not want to pay again ...

1 year ago

DebsieRail rookie

asked in Train connections & reservations

Train and Eurostar booked for strike day on 27th July

Hi We have just heard the news about the strike on July 27th. We are booked to leave Oxenholme station on train to get Eurostar that day, using our Interrail passes. This will be the first leg of our 16dsy holiday. Accommodation booked in five countries. Absolutely gutted. I know this sounds stupid but can anyone advise? Obviously we don't know if the Eurostar will be affected but if it is,. ..well. .what? Speechless Any help most welcome Thanks Deb

1 year ago

Alvaro JaraboRail rookie

asked in Eurail & Interrail Passes

Days in homecountry - Does one day mean one calendar day or 24 hours since beginning of travel

Hello, I bought interrail global pass and I want to depart from Valencia, Spain. My train departs from Valencia the 31st of july at 16:38, but I have to wait one day in Barcelona, so the next morning I leave Barcelona on my way to Geneve. I read that you can’t travel more than one day in your country in order to leave it, so my question is if “one day” means one calendar day or means 24 hours since the beggining of my travel.

1 year ago

EileenCostainRail rookie

asked in Train connections & reservations

Seat reservations required but prices unavailable

Hey everyone. I’m supposed to travel from Paris starting on the 31th of July and cross Germany - Tchek Republic - Slovakia - Hungary - Serbia - Croatia - Slovenia - Italy - …I NEED HELP. I can’t book ANY trains or at least the ones I’ve tried. Everytime it says “Prices unavailableNo price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.”PLEASE help I am losing it.

1 year ago

ErikLNew aboard

asked in Eurail & Interrail Passes

Swapped adult and youth pass

Hello,When we bought our passes we thought we made sure that the correct pass was assigned to the correct person but here we are. I am now unable to activate my pass because I am older than 27, while my partner has activated the adult pass. Any idea on how we can fix this?

1 year ago

Dalayna TerbeekNew aboard

asked in Eurail & Interrail Passes

Can I already activate the pass before the first travel day without already starting the month?

I have bought a interrail global pass and would like to start travelling in August. However, I would like to already add the first travel day to my trip to connect it to my pass. Am I able to activate the pass before the first travel day without already starting the month (as the pass is only usable for 1 month?thanks in advance!

1 year ago

Martin ScherRail rookie

asked in Train connections & reservations

Can't book seat reservation ''not available for some travelers''. What does it mean?

Hello,When I try to book my seats, I get all tickets with “Not avaiable for some travellers”. Do you know wher it comes from ?

1 year ago

Krijn BresserRail rookie

asked in Eurail & Interrail Passes

Accidentally swapped names of the passes

Hello everyone,I bought passes for me and my friend. I somehow switched the names of me and my friend however. I am supposed to travel next week on monday (18 juli) and me and my friend are supposed to travel on the 7th of august. I already activated the passes.

1 year ago

barbelouilleKeeps calm and carries on

asked in Train connections & reservations

Trenitalia

Bonjour tout le monde... Pour info,les personnes qui voyagent prochainement en Italie,qui habitent en ile de France et qui ne peuvent pas prendre de billets par Railplanner, parce que cela ne marche pas, peuvent se rendre au guichet Trenitalia a la Gare de Lyon a côté de la voie N.Ceci concerne uniquement les trajets intra Italie, et pas les trajets entrant ou sortant. Voila voila

1 year ago

Michiel ElandRight on track

asked in Train connections & reservations

barbelouilleKeeps calm and carries on

asked in Train connections & reservations

Prix des reservations

Comment expliquez qu un Milan Paris pour deux coute 98 euros et qu une reservation par Interrail pour le meme trajet coute 66 euros... Quel est l'intérêt du pass alors ? Minime....

1 year ago

Angelika MilaNew aboard

asked in Train connections & reservations

Best way to plan a trip from Gothenburg to Split?

Hi, what is the best way to plan a trip from Gothenburg to Split? Is there a way to plan from start to end destination? As I can see is just possible to choose one destination in planing tolls?!

1 year ago

Simon SmithFull steam ahead

posted in Train connections & reservations

Can't book Kosice to Sibiu

Hi therehow to reserve kosice to Sibiu (leaving 0601 on 16/7) please? I’ve tried DB, national rail of sk/Hu/ro, as well as Interrail reservation site, but nothing seems to work.cheers

1 year ago

TravelVagabond360Right on track

asked in Eurail & Interrail Passes

Lille Flandres to Bordeaux - night train - counts as one day?

Hello dear community,I have a question regarding travel days and night trains. So there is a connection tonight from Lille Flandres to Bordeaux St Jean.Time = 19:12 - 00:37 With one change in Paris Nord at 20:14Am I correct to assume that this journey counts as only one travel day?Night trains being defined as any train departuring before midnight and arriving afterwards. I've been traveling all day from Copenhagen and to arrive to Bordeaux in one travel day is the mission.Was hoping for info so to know if I can book the reservations because they're both TGVs.Thanks for your help as always, appreciated!

1 year ago

swapnil28988Right on track

asked in Eurail & Interrail Passes

Discounts on Jungfraujoch region and travel day

Hi, Just wanted to check if we need to use travel day to get any discounts on activities/travels in Jungfraujoch region from interlaken.Thanks,Swapnil

1 year ago

Mikkel PetersRail rookie

asked in Train connections & reservations

Reservation Thalys - need pass cover number.

Hello, I need a pass cover number to book a seat reservation with Thalys, but I have a mobile pass so I do not have a cover number. I have tried to request one from support, but with the recent delays in answer, I am not hopeful. I am afraid it will sell out before they get back to me. Any Ideas for a work-around?

1 year ago

Veronika1278Keeps calm and carries on

asked in Eurail & Interrail Passes

My pass won´t load in the app - need to travel tomorrow

Can somebody help me, please?We have bought three passes and planned to travel as a family from Prague to Portugal and back, leaving tomorrow. On Monday I wanted to load the passes in my App (I need to have all three passes in my phone) but all I get is the ´Something went wrong´ message.I am online, have Android 6.0.1, the latest version of the App (24.1.0), I´ve tried about 15 times since Monday but keep getting the same message. I enabled error logging and contacted customer service on Monday, receiving an automatic reply that they will try (!) to deal with it in two days. They haven´t answered yet.I don´t know what to do .. we have booked all our accomodation, I have seat reservations (had to go to Germany to get the Spanish seat reservations) … it´s very frustrating. We might be able to postpone the first train and leave on Friday July 15 at 5:30 am at the latest, but no more changes are possible as we´ll be on the move 14 days out of 16.Do you think I should get another Android p

1 year ago

Rochus van PergeRail rookie

asked in Train connections & reservations

No confirmation after seat reservation

Hi,I reserved 3 places on the train from Duisburg Hbf to Berlin Hbf. It departs on the 17th of July. After this reservation, I did not receive a confirmation e-mail. And it is also not showing in ‘my reservations’

1 year ago

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