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Hi, last week I noticed there was a mistake in my pass 20 minutes before the train I needed to take, when asked about this problem their quick solution was for me to buy a pass of equal value. Since then I haven’t heard back about when I will receive my money back, because I do not need 2 passes and need my money back I have been writing without any answer. Is there anywhere I can call since the mails/ customer service request are not stating anything on when I will have my money back? thanks in advance
May 10th 2022 I bought an interrail global pass for 1 month. The price at the time was 250 euros thanks to a promo at the time. Due to circumstances it is difficult for me the leave before 10th of april. I was wondering if it's possible the move this date further in the future or exchange my pass for a new one starting further in the future.
Dear Interrail Community,Me and my boyfriend gonna start our first Interrail tour tomorrow. We took a flight to Istanbul and wanna go back to Germany. He has a 5 days global pass. The problem is now that it seems like he lost his first travel day (outbound) because he is not travel outbound just inbound. Is there a possibility to use this valuable ticket for a trip outside of the country of residence? Hopefully I was clear in my description. I tried my best to find the answer in the community questions but couldn't find that specific case.Thank you for thinking with us! Kind regards from Istanbul
Hey, I am travelling to paris from the Netherlands and I have 4 changes. For some of my trains I have to wait 2 hours, can I exit the trainstation (check out using my interrail pass) visit the city and continue my journey as planned, without it being seem as seperate travel days? To sum it up, can you check out and back in, as much ad you'd like on 1 travel day?
Hello, we want to reserve seats on a night train that goes from Cluj-Napoca to Bucharest but we have an error message:"Prices unavailable. No fares were found for this route. Seats for Pass holders may be sold out. Look for another route or see More information to see other booking options. If the seats for Pass holders are sold out, you will need to purchase a full fare ticket to make this journey."And this on several different route configurations. Is this normal? How to do ?Cordially,
Hi,I bought 4 Interrail Greek Island 4 day passes for myself, wife and 2 kids. They run from 15th Aug 2022 to 14th Sep 2022. When I try to make a booking on Blue Start Ferries (accepts Interrail Greek Islands 4 day pass) for ther end of August the booking system says they are invalid.I’ve spend maybe an hour on the phone to Greek Island Ferries (different numbers I was fwded to) and they insist that my Order numbers are invalid. The order numbers are IN307xxx82-1, IN307xxx82-2, IN307xxx82-3, IN307xxx82-4 (I put the xxx here for security).Greek Island Ferries tried with and without the suffix (-1). They also tried using my passport number (also on the Interrail pass).The passes say “INTERRAIL ONE COUNTRY PASS ATTICA GROUP (FERRY COMPANY) PASS” FLEXIVALID: 15/08/2022 - 14/09/2022I tried using the Interrail chatbot over several days but while it says that a customer services person will get back to me, no-one ever does.I tried emailing the support email firstname.lastname@example.org
Hi everyone,I have a question about combing one country pass with a standard ticket to travel between two countries (Swiss and Italy). I am planning to travel from Thun to Milan via Brig, and I hold a swiss country pass. I plan to take a EuroCity (EC) direct train from Thun to Milan. Would it be possible to ride this train if I only buy a ticket from Brig to Milan given that my one country pass already covers Thun to Brig? or do I need to change a train at Brig?Thank you
Hi All, urgent help will be appreciated!I will be visiting Munich for 3 days next week in an exhibition and staying at my cousins place in Nurnberg. Will this trip Nurnberg to munich in morning & Munich to Nurnberg in the evening possible everyday for 3 days with Eurail German trail pass of 3 days? Please help! thanks
Hello, I have a digital Interrail pass with 4 flexible trips within a month and wanted to book my last ticket for August 12th from Basel to Berlin in the Railplanner app (i.e. back to my country of residence). It was only possible to set the current day, August 2nd, das of the booking and I could no longer delete it. Now the app shows me that I had already used this day, 2.8., as the last day of travel, even though I had not booked a trip there at all. But I have to go from Basel to Berlin on August 12th. I already asked for help at the Station desk and capable Friends, Bus no Solution of the Problem. So, does anyone here has an idea? Would be great :)
Hi,We are travelling through Europe in December and I am trying to book Prague to Budapest on 13th and various other trips after that date but there is nothing listed even though it’s within 60 days.I was able to book my Berlin to Prague leg for 9th December a month ago but noting since?Any idea when I may be able to book?
Hi everybody, tomorrow our journey begins! We're looking forward to it 😄I've got one question. We travel form the Netherlands to Luxemburg and have to switch trains several times. If we want to take some extra time at some station (let's say take a break in Liege spontaniously), do we have to change our travel schedule in the app?We have a Global Pass.Thanks for your help!
Hello,I will be travelling from the UK into mainland Europe over the next couple of month. I have a combination of flights and trains organise and I was wondering if it is possible to use 2 outbound trips, rather than 1 inbound and 1 outbound …thank you for your help!
Hey guys,I want to use the greek island pass for 4 days. But I’m not sure about the conditions. Are the two ferry comanys included or only 30% off? Aaaand the other question for safety: do I need to start in Pireaus or can I start also in santorino or rhodos? I found some articels but I’m not 100% sure about all of this.Thanks for your help <3
Railplanner app suggests going via Vidin, but there is only 27 min transfer time. Based on limited experience on Bulgarian Rail, this is too short a time for a 4hr plus journey. Has anyone any experience of this route connection？ Any alternative suggestions？thx
Hola, tengo un Global Pass comprado a fines de 2019 y activado en forma electronica para usar en septiembre de 2020 como teniamos planeado orcurrio la pandemia y nos cancelaron los vuelos varias veces ahora vamos a poder viajar desde Argentina en abril de 2022, pero le mande mail a Eurail hace 15 dias y no me contesta. Tampoco tengo una respuesta en el sitio oficial para saber si mi pase tiene validez en 2022. Alguien tiene una respuesta? Gracias. Mi nombre es Liliana Maselli de Argentina.
i keep getting an error when i want to purchase the reservation. the page loads and then suddenly changes and the timeline has a red dot with error. Is there an issue with the reservations? can I try again later/tomorrow? iowa France country passtrying to reserve a night train
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