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12205 Topics
ValentinH
ValentinHNew aboard
asked in Train connections & reservations
Seat reservations to and in Poland - should I book in advance?

I’ll be starting my journey on the 14th of July with this itinerary (the one from 05:18 → 20:49). I’m unsure about the mandatory seat reservations on the 12:38 EC 59 from Berlin to Poznan and on the 15:45 TLK73100 from Poznan to Krakow.Should seat reservations for these be booked in advance? I’ve read that the best way to do it is locally at the station, but our stopovers are pretty short, so I doubt we’ll have time. I’ve read on intercity.pl that the tickets can be bought on the train for TLK, but there’s no mention of EC. Can anyone with experience in the area tell me if I should expect trains to be full, i.e. if I should book in advance? A friend of mine who’s just been in Poland with Interrail told me that she didn’t have time to book a seat reservation for her trips with mandatory seat reservations, but that it wasn’t a problem because no one asked to see a seat reservation.Lastly: while I’m able to book a seat reservation for the TLK to Krakow on cd.cz, I can’t seem to find a way

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R
Railmaster
2 years ago
Carla Acosta
Carla AcostaNew aboard
asked in Eurail & Interrail Passes
Eurail Global Pass works for public transports within cities?

Travelling from Rome to Switzerland (visiting all cities in Switzerland) then moving on to France. Will the Eurail pass work on trains within Switzerland cities as well as from one country to another? Thank you in advance. 

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M
Full steam ahead
2 years ago
Theresa Longwood
Theresa LongwoodRail rookie
asked in Train connections & reservations
Reservation amendments and adding travellers

Hi.I have 2 matters needing assistance:Is it possible to change a seat reservation to another time when I’ve already paid: and  How can I include additional travellers with my reservation, i.e. how can I make reservations on their behalf?Thanks again,Theresa

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Full steam ahead
2 years ago
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ajtarribaNew aboard
asked in Train connections & reservations
Reserving in France - can't click on reserve seat. How to book?

Hi, the Eurail pass is making me crazy! Planning ahead of time our trip to the South of France and imposible to Reserve Seat you cannot click there! And we are afraid that we have all hotels in the south but since we see everything is so booked up and full because of the dates, that we stay with nothing! Please help me figure this out! Somewhere I read that in France you can only reserve an hour before the trip!? But if so, do you really think that because of summer trains get sold out? It is risky to loose our flight back to America… but at the same time I do not want to loose the money we paid for this stupid pass that there is no place to call and so hard to use! please help 🙏🏽thxs, Alma

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Railmaster
2 years ago
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philipandcaroRail rookie
asked in Eurail & Interrail Passes
Payment -- UK not listed

Hi.  I live with my family in the UK, but when I need to put “Country of Residence” into the “Traveller Details” dropbox, there is no “UK” listed.   I am resident in the UK so I thought the Eurail pass was open to residents of the UK?? PS I am a UK citizen.  My wife and children are Belgian citizens, but they are also resident in the UK.

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seewulf
Railmaster
2 years ago
Ryan O'Rourke
Ryan O'RourkeNew aboard
asked in Train connections & reservations
Unable to book trains online due to apostrophe in my name

Hello,I am trying to book train tickets online and due to the apostrophe in my name it will not allow me. The apostrophe was fine on the mobile app, but when I go online to do seat reservations it says “special characters not allowed”.I have tried deleting the apostrophe from my name and using a space, but since my pass is linked to the name with the apostrophe it is unable to be found. In other post the only solution was that the Eurail team changes the name on my account to one without an apostrophe so please can you interact with my post so they are able to see this and fix my account as soon as possible.Best,Ryan

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Railly clever
2 years ago
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archwrthNew aboard
asked in Train connections & reservations
How likely is it I'll be able to book a seat reservation at the station?

Hello all,In about a week I will be flying from England to Zaragoza before travelling throughout Europe with my Interrail pass (4 days in a month). I have chosen the trains I’d like to get and am happy with booking most of the seat reservations through the Interrail website. However, there are a couple of trains with mandatory seat reservations which I’m unable to book through the website. I’ll give two examples:8th July: Zaragoza-Delicias - Barcelona-Sants. Seat reservation is required and said to cost €10, however there is apparently no way for me to buy it online and the only way to buy it is at the station.15th July: Torino Porta Nuova - Piacenza. Seat reservation is required and said to cost only €3, however the only way I’m told I can book it is through the ItaliaRail website. On this site, I can’t find any way to just book a reservation, despite following the instructions on the FAQ page. I’d like to know if it’s a good idea to wait and buy these reservations at the station a fe

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Full steam ahead
2 years ago
Thijs Popken
Thijs PopkenNew aboard
asked in Train connections & reservations
When I add a journey to my mobile pass, do I have to take the trains at those specific times, or is it also possible to take later trains?

I have a question about the mobile pass. Let’s say I want to go from Regensburg to Hannover. If I look up that journey in the app, I find a route that goes via Nuernberg, but has a short transfer time. Is it also possible that I do some sightseeing in Nuernberg for a few hours and take a train to Hannover a few hours later? Or do I have to stick to the specific times of the journey that I added to my pass?Thanks!

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Full steam ahead
2 years ago
F
Fatima ZahraNew aboard
asked in Train connections & reservations
Problème de réservation

Bonjour, Je compte faire un train trip en Juillet, je suis actuellement entrain de planifier les trains. Ceci dit, lorsque je souhaite réserver les sièges sur l’application “Rail planner”, celle-ci me dirige vers le site “interrail” où j’ai le message d’erreur ci-dessous: “Prices unavailableAucun tarif n'a été trouvé pour cette liaison. Il se peut que les places destinées aux détenteurs du Pass soient épuisées. Recherchez une autre liaison ou consultez « Plus d'informations » afin de découvrir les autres options de réservation. Si les places destinées aux détenteurs du Pass sont épuisées, vous devrez acheter un billet plein tarif pour effectuer ce trajet.”Les pays concernés sont Croatie, Pologne, Prague, Hongrie, Autriche Que dois-je faire dans cette situation. N’ayant pas énormément de temps pour à la gare sur place y a t il une autre alternative pour pouvoir réserver mes sièges ? et je ne souhaite pas choisir d’autres créneaux où les sièges est inclus car cela ne me convient pas.  Je

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Full steam ahead
2 years ago
G
gulmmerveNew aboard
posted in Eurail & Interrail Passes
Eurail vs interrail and what documents needed?

Hello All,I would like to travel with my younger sister (she is a little older than 15 years old) via interrail/eurail. She has a valid Schengen visa but originally lives in Istanbul, Turkey. I live with a residence permit in Germany (I am older than 18 years old). So I have a couple of questions: Can my sister travel with me? Does she need any additional document? If there is any web link from interrail that explains the rules for the minors, I really appreciate it if you could share? Per my understanding. I will be getting an interrail ticket for me, and one eurail ticket for her. Am I correct? And in that case will we still able to travel with the same trains? 

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Railly clever
2 years ago
Lorenz Mueller
Lorenz MuellerRail rookie
asked in Eurail & Interrail Passes
My pass says 1/10 used but i haven’t taken any trains yet

 

2
A
Full steam ahead
2 years ago
Louis Loriette
Louis LorietteRight on track
asked in Train connections & reservations
Berlin- Cracovie impossible. Comment puis-je faire?

Bonjour, J’essaye de réserver un siège entre berlin et varsovie le 15 aout, cependant la reservation est impossible sur le site interrail et les sites connexes des fournisseurs… Comment puis-je faire ? Merci d’avance  

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Railmaster
2 years ago
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wanderer62536Right on track
asked in Eurail & Interrail Passes
Switzerland lake discount on Eurail Pass

I hold a valid Eurail pass, and I am looking to do boat rides in Switzerland (in particular Lake Lucerne and Lake Geneva).Couple of queries regarding 50% discount on these lakes -How to avail this 50% discount? Is it only via in-person booking where I need to show my eurail pass to get discount? Is there any way to avail this discount while purchasing ticket online? Currently I only see reduction option for Swiss half fare card and not for the Eurail Pass while online booking. If I use this 50% discount, does it count in one of my travel dates validity?

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Full steam ahead
2 years ago
Simge
SimgeNew aboard
posted in Travelling by train
Can I take my bicycle on my entire trip?

Hello everyone. I am planning to travel europe with my bicycle. I will start from Turkey/İstanbul and ı will travel from istanbul to munchen/germany on train with my bicycle. Can I take my bicycle on train all the munchen way? Thank you so much.

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Full steam ahead
2 years ago
Simge
SimgeNew aboard
posted in Travelling by train
Can I take my bicycle to Romanian railways

Do somebody know, can I take my bicycle to romania-macedonia railways? Thank you so much?

2
M
Full steam ahead
2 years ago
Argyro Tzikou
Argyro TzikouRail rookie
asked in Eurail & Interrail Passes
Greek islands pass - can a Greek citizen use it?

Hello! Im greek citizen and I'm interesting about greek island pass for ferries in Greece. To buy this pass, it is necessarily to have also the interail pass?

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Argyro Tzikou
2 years ago
T
Tommaso SpaggiariRight on track
asked in Train connections & reservations
Problems booking reservations Berlin to Amsterdam

Hi i have a problem with booking the train from berlin to amsterdam. the problem isn’t with one train, i tried booking multiple trains and the site goes in error.can you please give me any advice?

2
M
Full steam ahead
2 years ago
Tara Jackson
Tara JacksonNew aboard
asked in Eurail & Interrail Passes
Need Interail customer service email address

Please can someone provide me with the customer service email address? I have a complicated problem with my mobile pass which I would like to resolve via email. Thanks! 

2
M
Full steam ahead
2 years ago
J
JonatanKRail rookie
asked in Eurail & Interrail Passes
I urgently need to move my pass to another device

Hi.I'm currently traveling and have an urgent issue. My phone's screen has broken, and the QR code can't be read. I urgently need to move my pass to another device today because I have a train to catch tonight. Is it possible to get help with this quickly? Big thanks!

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Railly clever
2 years ago
A
A_SNew aboard
asked in Train connections & reservations
How to book tickets when it says your mobile pass not valid

Bought an interrail pass thinking this would help me with my trip to the south of France.  checked the trains were available before hand but when i tried to book it says my pass is not valid so i can’t book the tickets.  No customer service so what do i do?

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R
Railmaster
2 years ago
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EmilyALNew aboard
asked in Eurail & Interrail Passes
Pass cover number for mobile pass

I need to book tickets that require pass cover number. I have mobile passes and this seems to be a quick to get help accessing that info. Thank you. 

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Full steam ahead
2 years ago
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middleagedbackpackerRight on track
asked in Train connections & reservations
Can I travel on a train that requires a seat reservation if I'm told at the station reservations aren't required? Is it possible the info on the app is wrong?

I’ve got an Interrail Global Mobile Pass. I want to travel from Ljubljana to Zagreb at 8.30am. The Interrail app tells me a seat reservation is required. However, when I tried to reserve a seat at Ljubljana station today, the lady told me seat reservations are not required for that journey. I asked if I could reserve a seat anyway, and she said that’s not possible as they don’t do any seat reservations on that train. Will I still be able to connect that journey using the app? Is it possible the information on the app is wrong or out -of-date?

2
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Full steam ahead
2 years ago
J
Jana KernNew aboard
asked in Train connections & reservations
Problem with seat reservation

Hello,we would like to drive from Paris to Barcelona on the 3th august 2022 but we cant make a seat reservation. It said that it would not arrive on time.What can we do? 

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Hektor
Keeps calm and carries on
2 years ago
A
Arthur LAMBERTNew aboard
asked in Train connections & reservations
Seat reservation problem Paris - Muenchen - Zagreb Glavni Kol.

Hello,We've been trying to get some seat reservations on the following trains on the 15th of July : Paris Est 15:55 -> Muenchen HBF 21:36 (TGV 9577) Muenchen HBF 22:18 -> Zagreb Glavni Kol. 08:32 (EN 50463)But it doesn't seem to work on the eurail site, reservations are always impossible, with various messages each time.What could be the cause ? Already full ?And I don't get how to buy only reservations on third party sites. How do we get out of this ?Thanks in advance Arthur 

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Railly clever
2 years ago
Camille Rossat
Camille RossatNew aboard
asked in Train connections & reservations
Seat reservation - should I make it really in advance or not?

Hello, could someone tell me if we have to make the seat reservation really in advance or not ? We would travel in September around France - Italy - GreeceThank you for the answers :)

2
R
Railmaster
2 years ago
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