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Chitralada KaewlomsupNew aboard

asked in Eurail & Interrail Passes

Wrong residence on the Pass

Hi, I bought Interrail tickets for my mother and me since she'll visit me in Germany in March and afterward we'd like to travel through Europe together.I'm studying in Germany and have a residence permit as a student so, I use my ID and information to buy the ticket. However, I just saw that we both have Germany as a place of Residence in the pass. My mother is not an EU citizen nor does she have a residence in Germany.Is this going to be a problem? and is it possible for me to do anything about it?

1 year ago

Bradley BrownKeeps calm and carries on

asked in Train connections & reservations

nicodftNew aboard

asked in Train connections & reservations

Romania night train

Hello, we want to reserve seats on a night train that goes from Cluj-Napoca to Bucharest but we have an error message:"Prices unavailable. No fares were found for this route. Seats for Pass holders may be sold out. Look for another route or see More information to see other booking options. If the seats for Pass holders are sold out, you will need to purchase a full fare ticket to make this journey."And this on several different route configurations. Is this normal? How to do ?Cordially,

1 year ago

Olaff TiresNew aboard

asked in Eurail & Interrail Passes

QUESTION

HELLO THEREI AM BUYING A PASS FOR 2 MONTHS FOR DEC. AND JAN.I WANT JUST TO MAKE SURE THAT THE LONDON-PARIS PORTION IS INCLUDED OR YOU HAVE TO BUY A TICKET APART? TKSOLAFF

1 year ago

tjoezerjohnNew aboard

asked in Train connections & reservations

Help! Booked seat reservation but need actual Ticket

I purchased 2 seat reservations through OBB for Milano Centrale to Firenze SMN 11th of Dec. This is supposedly for a travel day. I indicated in the booking that we will be using our global pass. Paid 20 euros for them. Our plans have changed and we do not wish to use a travel day for this trip. Below are my questions:1. Since I indicated in the booking that we will use our global passes, that means we don't actually have tickets and just have seats, correct?2. If number one is correct, how do I go about purchasing tickets for the same train and not make seat reservations since we already have the seats?I hope you could help. This is our first Europe trip. TIA

1 year ago

rgmclRail rookie

asked in Train connections & reservations

Reservation on Eurostar with mobile pass

Hello,I’m trying to make a seat reservation on eurostar form Paris to London on the b-europe.com site. It is asking me for my pass cover number which I don’t have because I have a mobile pass, rather than a paper one (however I don’t see anywhere that you can’t travel on eurostar with a mobile pass?). Is it possible to get a pass cover number with a mobile pass? Thanks!

1 year ago

BethPorter39New aboard

asked in Train connections & reservations

Issues making reservations

Hi,Everytime I try and make a reservation I am able to select one but then immediately taken to this second screen (as seen in second pic) with no option to add item to cart. It seems to do this with every option I choose!Also, not sure if I’m just being entirely stupid (most likely! 😅) but are you able to book and pay for reservations via the app or do you have to go to the website? I am currently doing it via the website as there is no option to do so on the app.Thanks in advance :)

1 year ago

Ongong74New aboard

asked in Train connections & reservations

Cannot reserve seat from MARNE Paris to Schiphol airporty

hi, actually i m holding Eurail global mobile pass and i want to book seat reservation for attached journey, MARNE LA VALLEE CHESSY (France) to Schiphol Airport on 27/11, but it shows price unavailable. Nonetheless, i check from Thalys website ( as attached), the train is not full,Q1) Can i go to Schiphol airport counter and reserve my seat when we reach on 17/11?Q2) If i aldy secure seat for other timing, is it possible to change to another time slot? or seat reservation is not refundable & exchangeable? ThanksQ3) Can I top up the diff 1st class and 2nd class as 1st class seat are still available. Thanks

1 year ago

sstubbsRail rookie

asked in Eurail & Interrail Passes

Live in the USA, but have a UK Passport

I currently reside in the USA (Texas), I have a Texas Drivers License but I have a UK passport not a US passport. Looking to travel throughout Europe this holiday season and came across the Eurail Global Pass. Would I be able to use the Eurail Global Pass given that I live in the USA, but have a UK passport?

1 year ago

loweezy98New aboard

asked in Train connections & reservations

Newbie question: no train schedules shown after Dec 10 - Lisbon to Madrid

We will be visiting our daughter who is studying abroad. My husband and I bought global passes and are trying to get from Lisbon to Madrid on December 13. However, I am never able to see any trains scheduled after December 10. Why is that? This is stressing me out, as I like to have my plans in place. Thanks for a response.

1 year ago

Lena BertramNew aboard

asked in Eurail & Interrail Passes

I am trying to make sure that the eurail pass I just bought is no activated yet.

I just bought may urail pass for 5 days and I want to make sure it is not activated yet. I am not going to Europe until march 2023. I am trying to make sure that the eurail pass I just bought is no activated yet.

1 year ago

Kieran KirkNew aboard

asked in Train connections & reservations

brussels to london or amsterdan to brussels

Hi i am trying to book a trip in december for some reson i can’t book my seat reservations from amsterdam to brussels or brussels to london. Does anyone know why, thanks in advance.

1 year ago

elnRail rookie

asked in Eurail & Interrail Passes

Proof of UK residency with e-visa

Hi all,I’m a German student residing in the UK on a tier 4 student visa. Over Christmas, I want to travel to Germany (and some other countries) using an Interrail Global Pass. When booking the ticket, the form asked for my country of residence. My residence country is the UK, yet, I read in the T&C that I would need to prove my residence at some point. As an EU citizen, I only have digital proof, an e-visa, to prove my residence in the UK. I also have an official document from the German authorities confirming my de-registration from my old residence and indicating my new residence in the UK. However, I don’t have physical proof from the UK authorities of my residence. In related threads, people suggested setting the country of residence to the country of citizenship (in my case Germany) instead. However, I want the one outbound and one inbound journey to apply to my actual country of residence, i.e., the UK.Has anyone dealt with a similar issue and found a solution? Thanks!

1 year ago

Chi PhamNew aboard

posted in Eurail & Interrail Passes

problem with book ticket

Hello,On 7.10 i booked a Eurail ticket on Eurail Website. My Pass reference is: SSB4GDThe ticket is valid for 2 months and used in 10 days.but until now I have just been using for 3 days. And i could not use it anymore.Could you check it please?

1 year ago

Marcus BürgerNew aboard

asked in Eurail & Interrail Passes

Returning of a pass

Hello, we bought an Interrail ticket plus for our son Joris in July. He was supposed to use it for a language study trip to England. Unfortunately, the interrail accounts on all possible trains were already fully booked, which is why he could not travel by train. We would therefore like to have the ticket refunded. As a precaution, we bought the plus version, but when you log on to their site and try to return the ticket, it always says: You currently have no orders eligible for a refund. How can we return the pass and get the money refunded? Pass number: G7T1JX Sincerely Marcus Bürger

1 year ago

mcadvFull steam ahead

posted in Eurail & Interrail Passes

Black Friday discount of 20% coming!

Just read a short note on other forum that there will be a new sale-call it Schwarzer Freitag or venerdi negro if you so wish, starting 24/11 already (not seen for how long) on all types of at least the global passes.

1 year ago

Sue BrownNew aboard

asked in Eurail & Interrail Passes

Help needed please

Hellomy husband and I are both over 60 and want to use the trains to travel fromBristol to Kitzbuhel in Austria. We think London to Paris and overnight stay then on to Munich the next day and overnight stay then on to Austria. We will do a similar pattern on return. We ain to travel in about 10 days. Do we need Eurail pass after Brexit. any advice or suggestions will be received. We don’t even know which pass we need. Will we be too late to get train reservations. We fancied an adventure to visit friends instead of putting up with airports. Thank you in advance

1 year ago

Sarah NashNew aboard

asked in Eurail & Interrail Passes

Unable to book any seats from Zermatt to Venice on December 15

Hi everyone, I have been trying for weeks to book tickets from Zermatt to Venice in December and there was at first no train timetable available yet (even though the days surrounding it were available), and now the times are available I cannot reserve seats through the website no matter what time or route I try to enter. Is anyone else experiencing this or can tell me what to do? Thanks!

1 year ago

ssabineRight on track

asked in Train connections & reservations

OEBB. My name is not on the reservation

Final question! I’ve just gone to print my oebb seat reservation tickets, I booked two seat reservations, but oebb is only giving me 1 ticket, and it doesnt even have my name on it - it has my partners. it has two seats on it though, and 2 passholders. im just super stressed i dont have a ticket! is this normal for oebb?

1 year ago

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