- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11863 Topics

Most replies

Recently active Most views Newest first

William KasselRail rookie

posted in Eurail & Interrail Passes

looking for info on rules for carry on with oxygen concentrators on eurail in germany and italy

1 year ago

Chantal B.New aboard

asked in Train connections & reservations

Seat reservations confirmed & paid but no e-tickets

I booked several reservations worth 72€ yesterday and got a confirmation email. The money already left my account, however, I am unable to access the e-tickets for the reservations. The reservation overview view says “You currently have no reservations”. Does anyone know what the issue could be or whether I can get my money back? Since the first train is tomorrow lunch, I’d really appreciate a fast reply

1 year ago

Thomas78Rail rookie

asked in Train connections & reservations

Reservation not processing after payment

Hi,I am currently trying to reserve 2 tickets between London and Lille for Wednesday. Once I have entered all information and payment details the page refreshes on the same page but no payment has processed and the reservations remain in the basket.I have tried multiple times and get the same result regardless of the time booked. I have also checked the Eurostar site to confirm that there are tickets available.Any help on how to fix this would be appreciated! Thank you!

1 year ago

Chitralada KaewlomsupNew aboard

asked in Eurail & Interrail Passes

Wrong residence on the Pass

Hi, I bought Interrail tickets for my mother and me since she'll visit me in Germany in March and afterward we'd like to travel through Europe together.I'm studying in Germany and have a residence permit as a student so, I use my ID and information to buy the ticket. However, I just saw that we both have Germany as a place of Residence in the pass. My mother is not an EU citizen nor does she have a residence in Germany.Is this going to be a problem? and is it possible for me to do anything about it?

1 year ago

Bradley BrownKeeps calm and carries on

asked in Train connections & reservations

nicodftNew aboard

asked in Train connections & reservations

Romania night train

Hello, we want to reserve seats on a night train that goes from Cluj-Napoca to Bucharest but we have an error message:"Prices unavailable. No fares were found for this route. Seats for Pass holders may be sold out. Look for another route or see More information to see other booking options. If the seats for Pass holders are sold out, you will need to purchase a full fare ticket to make this journey."And this on several different route configurations. Is this normal? How to do ?Cordially,

1 year ago

Olaff TiresNew aboard

asked in Eurail & Interrail Passes

QUESTION

HELLO THEREI AM BUYING A PASS FOR 2 MONTHS FOR DEC. AND JAN.I WANT JUST TO MAKE SURE THAT THE LONDON-PARIS PORTION IS INCLUDED OR YOU HAVE TO BUY A TICKET APART? TKSOLAFF

1 year ago

tjoezerjohnNew aboard

asked in Train connections & reservations

Help! Booked seat reservation but need actual Ticket

I purchased 2 seat reservations through OBB for Milano Centrale to Firenze SMN 11th of Dec. This is supposedly for a travel day. I indicated in the booking that we will be using our global pass. Paid 20 euros for them. Our plans have changed and we do not wish to use a travel day for this trip. Below are my questions:1. Since I indicated in the booking that we will use our global passes, that means we don't actually have tickets and just have seats, correct?2. If number one is correct, how do I go about purchasing tickets for the same train and not make seat reservations since we already have the seats?I hope you could help. This is our first Europe trip. TIA

1 year ago

rgmclRail rookie

asked in Train connections & reservations

Reservation on Eurostar with mobile pass

Hello,I’m trying to make a seat reservation on eurostar form Paris to London on the b-europe.com site. It is asking me for my pass cover number which I don’t have because I have a mobile pass, rather than a paper one (however I don’t see anywhere that you can’t travel on eurostar with a mobile pass?). Is it possible to get a pass cover number with a mobile pass? Thanks!

1 year ago

BethPorter39New aboard

asked in Train connections & reservations

Issues making reservations

Hi,Everytime I try and make a reservation I am able to select one but then immediately taken to this second screen (as seen in second pic) with no option to add item to cart. It seems to do this with every option I choose!Also, not sure if I’m just being entirely stupid (most likely! 😅) but are you able to book and pay for reservations via the app or do you have to go to the website? I am currently doing it via the website as there is no option to do so on the app.Thanks in advance :)

1 year ago

marlinconeNew aboard

posted in Train connections & reservations

Train schedules

Part of our planning for a 3 week train tour of certain European countries is knowing the time it talked between cities. How do we find the train schedules that define those lapsed times?

1 year ago

MattakaRail rookie

asked in Train connections & reservations

Cannot Book First Class on TGV Lyria

Hi all,Trying to book seat reservations for the TGV Lyria from Geneva to Paris on 1 Jan with my Eurail first class pass, but after logging in to my account, it only lets me select second class. However, I see first class as an option on the Eurail website when not logged in. Would appreciate the help in getting a first class seat reservation.

1 year ago

Peter SaveeRail rookie

asked in Eurail & Interrail Passes

foreign passport

I was wondering if I can use a foreign passport to travel on an Interrail pass. I live in Germany, a EU Country, I wonder if it’s okay for me to use My US passport numbers in the Interrail pass or do you need a European ID for this pass?

1 year ago

Alexandra Silva GallardoNew aboard

posted in Eurail & Interrail Passes

Incorrect dates of birth on my interail passes (one day before)

Our dates of birth are both incorrect ,one day before the date i wrote , Who should I contact to correct this?

1 year ago

HuyenNew aboard

asked in Eurail & Interrail Passes

buy ticket

can anyone help me tell me why when i have purchased and paid for my ticket i am still not receiving my ticket as the web informed me. I bought a 5 days 1 month global last night ticket for one senior and one adult and the e-ticket in 1st class

1 year ago

bernaldezjpNew aboard

asked in Train connections & reservations

Error when Booking Seat Reservation to Munchen

When I was searching for the seat reservation, I already added the routes but when I was about to pay, something like this comes up. Now, I have booked a seat towards the destination but cannot book for a seat reservation for the train going back to Germany.

1 year ago

SaschaNew aboard

asked in Train connections & reservations

Leaving home country with 2 different trains?

Hello everyone,hope someone can help me with this question regarding an Interrail Global Pass.Is it allowed to change the train inside my homecountry? The first train would only be from one city to another city inside my country (e.g. Munich → Cologne) and the second train (e.g. Cologne → Amsterdam) will leave it.Thank you in advance!

1 year ago

KY WongRail rookie

asked in Train connections & reservations

Seat reservation thru Eurail app

Hi,I have tried making reservations thru Eurail apps. Did and follow all the steps till checkout and submit the request. But nothing happens after that. Can anyone provide insights what could be the problem?

1 year ago

SucramentoNew aboard

asked in Train connections & reservations

Do i need to book an S-train ticket?

Me and my girlfriend are going from Sweden to Italy, with one train change in Münich, Germany. There we need to take an S-train from Münich HBF to Ost, which should be included in our Interrail cards. My question is: do I need to book a seating ticket for this train, or can we just hop on the train with our interrailcards, without any other tickets?

1 year ago

Page 332 / 475

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.