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JenniferFRail rookie

asked in Train connections & reservations

Unable to make reservation through Eurail; ''One of the legs of your journey could not be booked''

Hi,I am trying to book several trips between England and France and within France. I select my train and then when I try to proceed to checkout I keep getting the error message shown on the screen shot attached. Please Help!Thanks,Jennifer

1 year ago

Chiara D'AmicoNew aboard

asked in Train connections & reservations

sophie.aRight on track

asked in Eurail & Interrail Passes

Going in and out of residence country

Hello,I’m sorry if this question was asked already multiple times, but did not found the answer. I bought the 2 months Global pass, and wanted to pass by my home country in the middle of the trip to rest for a few days. At that point the 1-out 1-in my residency country will be used. How do I do if I wish to take a train from one of my home stations to foreign countries again ? I would pay the ticket just to the closest station of my country, but then inevitably the train will go through the border. I did not get how to do that (especially night trains that do not halt close to borders).Many thanks,Sophie

1 year ago

sophie.aRight on track

asked in Train connections & reservations

What is a berth?

Hello,I’m sorry to ask if that was obvious, but for a reservation in a night train I didn’t get the difference between “berth” and “sleeper”. Do both have beds ? It’s the euro night reservation. Thank’s a lot !

1 year ago

helloMoto452New aboard

asked in Eurail & Interrail Passes

Is a British Residence Permit (Skilled Worker) eligible for interrail?

The title says it all. Thanks

2 years ago

Stephanie AnneNew aboard

asked in Eurail & Interrail Passes

Sale extended for Eurail?

The website crashed while I was purchasing my 2x Eurail tickets for the 50% sale! I can see that the UK reseller has extended their sale, but as I live in Australia I can’t purchase of their site (I think). How can I purchase a sale ticket as a resident of Australi if the website keeps crashing:(

2 years ago

Anouk WoutersNew aboard

asked in Eurail & Interrail Passes

FLASH SALE - 2 added child passes not visible after payment

I've ordered 4 Global 2 month Continues Passes in the Flash Sale for 2 adults & 2 children (< 11).Both adult & child passes were added to the shopping basket, but after payment the 2 child passes are not visible in the confirmation email/order in my account.Since this is a technical hick-up of the Interrail website, can you please add the 2 child passes to my order? Much appreciated!Thank you!AnoukPlease have a look at the attachments:1st picture is a screenshot of the order that I sent to my (English) partner before payment: here both adult (2) & child passes (2) can be seen selected and added to the basket (4). 2nd picture is right after payment, where only the 2 Adult (Volwassene) passes are visible. 3rd picture is the confirmation email where also only the 2 Adult (Volwassene) passes are visible.

1 year ago

wesselNew aboard

asked in Eurail & Interrail Passes

Can we check if our preferred train options are available before buying a pass?

Hi,Me and my girlfriend want to visit Italy this summer. This is our first time using Interrail.We have looked at some travel options and have picked out the best option for us. But before we want to buy our Interrail pass we want to make sure the train options are available at the time. But how can we know this before buying the actual Interrail pass?

2 years ago

tmlFull steam ahead

asked in Eurail & Interrail Passes

How can I delete trips on the website?

As is already covered in another topic, the “trip” concept in the Rail Planner app and on the website are not connected. Which is OK I guess, as long as you are aware.But for some reason I seem to have created several unnecessary trips on the website. They all have me as passenger. I can’t delete myself from the trips, and I can’t delete a trip before I have deleted the passenger(s). Huh? Should I just give up and let them be there, perhaps rename the bogus trips to something obvious so that I know to not get distracted by them in the future?

1 year ago

NicoJoRail rookie

posted in Eurail & Interrail Passes

Sale Pass

Is the Sale extended through the downtime yesterday?On the official website, there are already the normal prices. Some help, pls.

2 years ago

Ilkka VirjoFull steam ahead

asked in Train connections & reservations

A train connection is both "included" and "reservation needed". What?

When checking trains, some are “included” and some have a cost for reservation. However, also in the ones that are “included”, it says “seat reservations required”. I am confused. Do I need a reservation for an “included” connection. I have a first class global pass.

1 year ago

HilmarNicoKeeps calm and carries on

asked in Eurail & Interrail Passes

No travel days left, haven't even started my trip

It doesn’t say that I have used up my inbound/outbound journeys,but I still get the ‘’no travel days left’’ message when I’m trying to book my outbound trip. Any explanation?Edit: In the app it said that it might be because my pass is expired but I literally bought it yesterday and it says in the app that it’s valid from June 10th to August 9th. It’s May.Edit 2: Don’t know what happened, it just magically started working. Issue resolved I guess?

2 years ago

PriyaSamraRight on track

asked in Eurail & Interrail Passes

I did not get a pass number - section is blank

I paid for my pass that was on the sale, I got a confirmation email and then in the next one I didn’t get a pass number the section was blank. And the Monet isn’t in my account so I have paid. I have emailed support. But I was wondering if anyone knew what was going on. :)

1 year ago

Mohammad MohammadiNew aboard

asked in Eurail & Interrail Passes

When does the 2 months start?

Hi, I bought a 2 months pass yesterday, and I entered the pass id in the application to see if everything is fine. BUT the app is showing that the pass has been activated. My question is when does that 2 months start? Has that period already started?! I just added the pass no., and I haven’t completed adding a trip and adding ID number sections.thanks

1 year ago

briannasusanNew aboard

asked in Train connections & reservations

Bookings and reservations and journey planning with a group

Hi, I am a first time eurail user from Australia! Just bought a eurail pass for myself and 3 others. Having a bit of trouble figuring out the best way to make train reservations and link the pass to a journey. I have a few questions I would love answered. Once I link the pass to a trip created on the app, am I then able to edit or unlink the pass? How can I make reservations for train seats and sleepers for overnight trains without getting charged more than necessary, on an external website? Ie. is there something I can use to put in a code for my pass or something? I have a 7 day in a month pass, how does the eurail pass know the maximum journey cap and calculate it? Is it possible to then for example overbook an extra train/day and then get charged extra (want to avoid this)? I bought tickets for all 4 of us, but we will be on the same journey. What is the best way to go about booking for all of us and using the passes, should we all just input the same trip onto seperate phones and

2 years ago

Helena EveraertNew aboard

posted in Eurail & Interrail Passes

Greek island pass - delivery. Other advice to travel cheap between the islands?

Hi all, I was wondering if it’s possible in any way to get a speed delivery for the Greek island pass? Or if anyone has a recommendation for another way to travel ‘cheap’ between the different islands? Thank you. Travel greetings Helena

1 year ago

Julian27Rail rookie

asked in Eurail & Interrail Passes

Basel Bad count as outbound for Swiss resident?

I am a resident of Switzerland and have a question about the global 33 days pass. One outbound and one inbound journey from my country of residence is possible if I understood correctely. My question regard the train Station "Basel Bad Bf" which is right at the border and run by Deutsche Bahn. Does a journey from Basel Bad Bf count as an outbound journey for me or not because it is a German station?

2 years ago

LonieRight on track

asked in Train connections & reservations

How far in advance reserve

Hello, I will do a roundtrip with Eurail pass 1. class, mainly on Highspeed trains in Germany, France, UK, Italy and Austria. The trip will be End of July. When do you recommend to make seat reservations to be on the safe side, but also to have flexibility as long as possible? 1 month in advance? Or more?

2 years ago

AnaCozendeyRail rookie

asked in Eurail & Interrail Passes

We tried booking the Flash sale but the site wasn't working

Hi, we tried to book yesterday with the flash sale, but the site wasn't working. Then late at night we saw a message saying that it was extended until today, but I can't find it on the site now.

1 year ago

fedee11Rail rookie

asked in Eurail & Interrail Passes

If i won the Eurail pass i can travel only 7 days within one month, right?

Hello everybody!can someone tell me if i won the Eurail pass i can travel only 7 days within one month, right?

2 years ago

fedee11Rail rookie

asked in Eurail & Interrail Passes

pass

Hello! Can Simeone please tell me what is a travel day? with the pass 7 days within 1 month i can do 7 trips and stay away as many days as i want until he reach of 30 or i can stay away only 7 days?

1 year ago

Eloise CansdellRail rookie

asked in Eurail & Interrail Passes

Exchange Interrail pass for Eurrail pass

CAN ANYONE HELP A GIRL OUT?! So I purchased an interail pass today during the sale, but didnt realise that you had to be a resident to buy it.. I thought I could just put where I would be residing in the UK as ill be there for 3 months. The Eurail website has been down all day, so I assumed I could just purchase the pass through interail. It says no exchange or refunds, but does anyone know if I can change this interrail pass to a eurail pass as I am an australian citizen. I have italian citizenship as well, but I dont think it would help as you have to be residing in the country. If anyone has had this issue or knows what I should do please let me know !!

2 years ago

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