- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11826 Topics

Most replies

Recently active Most views Newest first

hellow9999New aboard

asked in Eurail & Interrail Passes

Fireman2209Right on track

asked in Eurail & Interrail Passes

Nighttrain with one country pass + global pass

Hello, I am a Dutch student which is going to study in Germany. Because I'm required to do so I will be a registered resident in Germany as well as in the Netherlands. I want to use public transport often when I am in Germany so I would probably like to buy a global pass for the time being. However, I would also sometimes like to travel back to my home in the Netherlands with the European Sleeper nighttrain. Because I am registered in both countries, I would like to know if it would be possible to buy an additional Benelux Pass (as a German resident) and a Global pass (as a Dutch citizen) so that I can use my inbound/outbound trip of my global pass later? I don't know if this is practical, however, I would just like to know if it would be allowed to make a seat reservation at the European Sleeper nighttrain with a Benelux pass together with a Global pass so that I don't have to use my inbound/outbound trip yet.

7 months ago

SigumemaFull steam ahead

asked in Train connections & reservations

Seat reservations on the interrail website

UPDATE: Customer Service came back to me - they know about the problem with the seat reservations and are working on it…Cross fingers that they manage to solve it quickly… Hello,I have just tried to do seat reservations on the interrail website (interrail.eu), but neither the starting point (Geneva) nor the destination (Paris or London) will show up. It seems to be a problem on the website, as I tried different starting / end points and the only thing that happens is that the page reloads as a blank page. I tried different browsers, all having with the same effect.Has anyone encountered the same problem?Sibylle

7 months ago

emilydgeeFull steam ahead

asked in Eurail & Interrail Passes

Positano to Pompeii

Hello I am wondering what the best way to get from Positano to the city of Pompeii is?Thank you!

7 months ago

Pablo GarciaNew aboard

asked in Eurail & Interrail Passes

Varios destinos. Qué pase comprar?

Hola buen dia me gustaría viajar desde París a Londres, Ámsterdam, Berlín, milán, Roma, florencia, Venecia, napoles, cerdeña y Grecia hay un pase que cubre ese recorrido?

7 months ago

gabriel saraivaNew aboard

asked in Travelling by train

ideias para itinerario

estou prestes a passar 2 messes viajando pela Europa de trem. apenas que não fiz itinerário algum eu ganhei a viagem um dia atras e daqui 3 dias e a viagem alguém tem algumas recomendações.

7 months ago

Catalina BarrosNew aboard

asked in Eurail & Interrail Passes

Travelling from London to Liverpool with Eurail Global Pass

Hello there,I’m arriving in London and I need to get to Liverpool. I was planning on using my Eurail Global Pass (which I will be using for visiting other countries). The problem is that the only option recommended is a train from London to Liverpool of Avanti West Coast, and I don’t understand if my Eurail Global pass includes this franchise. Is this true? If not, how can I benefit from the pass within London and Liverpool, since I will be travelling a lot between these two cities? Thank you so much.

7 months ago

Esmee_BerRail rookie

asked in Travelling by train

Replacement Bus Dresden

Heey, kan dit ook met de Interrail pass? Of zitten er dan extra kosten aan verbonden?

7 months ago

Leonard WickNew aboard

asked in Travelling by train

journey past midnight

Hey, Planning to take an ICE back to germany. The train arrives past midnight in Berlin. Do I need to keep one travel day for the the journey taking place after midnight ? I just read online about rules for nightlines Grateful for any Auswers,Cheers,Leonard

7 months ago

Pauls_pad2002Keeps calm and carries on

asked in Eurail & Interrail Passes

Italy train nightmare lol

Having so much trouble working out the italian side of things ItineraryRome to Pisa 7th january early morningsame day Pisa to Florence mid afternoonFlorence to venice 8th Jan mid morningWe will be 3 pass holders and two wont be.do te non pass holders also pay reservations or just get a tickettrying to work out what trains run where because there are so many different types and with Eurail passes some cover and some don't. and Reservations are compulsory mainly on the ones we need as we need faster connections and on some they don't however those are slow trainsWhy is there bno system considering this has been a global pass forever almost that we can enter in our train timetable between certain destinations and it tells us what trains are available on those routes and what reservations cost and are compulsory on those routes.Surely im missing something surely there must be some kind of application you can enter in your whole train itinerary and it tells you all the possible connections

7 months ago

DenisNew aboard

asked in Eurail & Interrail Passes

Outbound & Inbound on the same day

Hello community !I have one outbound/inbound left on my global pass and I would like to make a single-day trip to The Netherlands from Belgium (my home country) and come back on the same day. All using my last travel day on my pass.Is that possible ?Thanks a lot !Denis

7 months ago

Justine DimabayaoNew aboard

asked in Train connections & reservations

Help! I cannot reschedule or rebook.

My parents and I are traveling to Europe for the first time this November. In order to build paperwork for our Schengen visa application, I booked train seat reservations ahead of time. But because of some inconveniences regarding our visa application, I had to change booking our hotels. This means that, now, the current seat reservation for one of our rides (ICE 78) is on the “wrong” day. I’ve tried canceling or rescheduling the reservation, but I cannot. My sister suggests that I make a new reservation on the right day. What happens to the previous booking if we don’t ride it?

7 months ago

toddmharrisonNew aboard

asked in Eurail & Interrail Passes

I purchased 2 Eurail passes, how to i transfer one to my wife?

Hello all, New world traveler here. I just purchased 2 (5 days in a month) passes for a trip my wife and I will take the first week of December. A couple questions: Would it be best to make all the reservations and travel planning details while i have both passes in my possession (my Eurail account)? How do i transfer the wife’s pass, and associated reservations, to her account?Thanks in advance!

7 months ago

Bárbara BarthouNew aboard

asked in Train connections & reservations

There is "Prices unavailable"

I want to go from Paris to München on 22.09 and I made a reservation on two trains on the app. The first one need seat reservation but when I try to buy it it says “Prices Not Available”. One of the solutions posted said that I could go to the train station, but I’m not even in the continent. Other way was to go to the original train page and buy it there but I can’t find how to buy it from the SNCF.

8 months ago

Eva74New aboard

asked in Eurail & Interrail Passes

Rückerstattung

Meine Tochter hat ihr Ticket aktiviert, dann keine Reservierung bekommen. Gibt es irgendeine Chance, ein aktiviertes Ticket zurückzugeben?

8 months ago

Myrth

asked in Train connections & reservations

difference between interrail app and interrail site

Why is there a difference between the Interrail app and site? I want to take a train from krakow to Budapest, but the app shows: reservation needed. If I go to the interrail site it shows: you are ready to board for the same train.. Is a reservation needed for this trip?

8 months ago

Mark WKeeps calm and carries on

asked in Train connections & reservations

Bordeaux to Paris - Dec. 13, 2023

First, the responses I’ve received on this platform have been great and have resolved several seat reservation issues. So thank you. I’m finishing up reservations on my 3 month European excursion and need to book Bordeaux-St. Jean to Paris Montparnasse for the morning of Dec. 13, 2023. Eurail site has and the travel b Europe site, which I think is SNCF, have slots until Dec. 9, and it’s been that way for weeks. I really want to proceed with another connection that evening, but before I book I need to confirm this Bordeaux to Paris leg. I think I saw a phone number, but I’m in Southeast Asia and have Skype, so I don’t know if it will work. Is there an alternative to the methods I’ve been trying (Eurail/Travel b Europe)?

8 months ago

Caroline RobertsRail rookie

asked in Eurail & Interrail Passes

I have purchased a number of reservations but they do not appear in My Trip although thye have all been booked via interrail website. Should they be in there?

I have booked a number of reservations but they do not appear in the My Trip section. Surely they should be in there?No travel days appear to have been used. What havent i got right?

7 months ago

meltsNew aboard

asked in Train connections & reservations

How to book seat reservations on SCNF / TGV Inoui in France

Hi, I am trying to book seat reservations for routes internal to France. They are on TGV Inoui. Every time I try on Aural it says there has been an error and they will be removed from my cart. I went to the SCNF website, made an account and found the route, but cannot find out how to connect it to Eurail so am getting ridiculous prices as it is the cost of the full ticket, rather than just the seat reservation. How can I book the seat reservation online? Thanks!

7 months ago

WayneNew aboard

asked in Eurail & Interrail Passes

adding a pass to a trip

There are two of us traveling so I bought 2 passes. I put both passes on my phone’s app. Do I have to duplicate the trip in order to add her pass? It won’t let me add both passes to the single trip.

7 months ago

rrizaNew aboard

asked in Travelling by train

Should my ticket be scanned for each journey

Hello everyone, I am planning to have my first Europe trip next month using the Global Pass. One of my journey is from Chur to Kilchberg Ch in Switzerland. There is supposed to be a transfer in Thalwil. However, the second leg from Thalwil to Kilchberg last only for 4 minutes.In case the Ticket Inspector has not been checking my ticket during this journey, what should I do then? Is it ok if I left the ticket unchecked?Many thanks in advance...

7 months ago

CameronNew aboard

asked in Travelling by train

2 Hour Delay, then werent let onto another compny train

Hello, we were recently on a train that was delayed 2 hours.original route was marseille → Montpellier → Barcelona, with all trains being run by SNCFDue to the delay, we were instructed to get off af Narbonne, where we were to wait for the next train to Barcelona.the next train that came was a Renfe train, where the inspector didn’t let us on because we have SNCF tickets.We are now waiting an extra 2 hours for the next SNCF train to take us to Barcelona, where we will arrive 5 hours later than scheduled.Would it have been possible to get our tickets transferred to Renfe tickets? Or do they not transfer across companies. We just decided to wait and now feel that we have missed out on arriving slightly closer to our scheduled time. thanks for any help

7 months ago

Page 460 / 474

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.