Train connections & reservations

Your go-to platform for discussing everything related to reservations

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5534 Topics

L
LisbhoilNew aboard
asked in Train connections & reservations

Change transit time in the App

I’m not able to fine how to change transit time between 2 trains (in this new app)

1
R
Railmaster
2 years ago
Wing Leung
Wing LeungNew aboard
asked in Train connections & reservations

Can't find booked train schedule in app

We are tried to book the inbound trip from Copenhagen and back to Norrköping, on 7 of august.When we add the journey in the interrail app we find a trip at 15:07-15:46 from Copenhagen to Malmö (Train RE1066) and continues with 16:04-19:19 from Malmö C to Norrköping(HST544).The High speed train needs a seat reservation, but when we try to reservate a seat we didn’t fint the same train on the seat reservation website.. Instead we found a trip at 15:07-16:35 from Copenhagen to Hässleholm (RE1066), 16:57-17:53 Hässleholm C- Älmhult (BUS60544), and 18:08 -20:20Älmhult-Norrköping (HST546). It seems like the interrail app and the seat reservation website don’t match, we can’t find either of these trips in the other site. Now we already booked a ticket on the later of the trips (HST546) and we would like to use this as our inbound journey, but we need help to add this trip to our journey in some way.What can we do? 

3
Angelo
Railmaster
1 year ago
Amapola Alfonsina
Amapola AlfonsinaRail rookie
asked in Train connections & reservations

When does reservations expire in shopping cart?

Hi, I am super stressed to get some Eurostar reservations after I noticed that there are NONE as soon as you log in with your pass, and ALL while you are not logged in (I wouldn’t have bought a pass for this month if I knew that earlier) but now I am trying to reach a friend which reservation to take (one costs me 89 euros more because I need to buy an extra full fare Thalys from Amsterdam-Brussels as there are no pass quota reservations left) but I am stressed that the shopping cart will expire before I could book them! Anyone knows? Thank you! 

3
R
Railmaster
1 year ago
E
ecgz88Right on track
posted in Train connections & reservations

Any tip for getting seats in UK/German?

Just wondering is there any tip for getting seats in UK/German when boarding? I think most people said Friday/Sunday afternoon tends to be busy better reserve seat first, outside of this any other tips or maybe just sit in a restaurant car and buy a snack?Thanks!

3
M
Railmaster
1 year ago
Malin Sundin
Malin SundinRail rookie
asked in Train connections & reservations

Fully refundable reservation in France or not?

So we are sitting on a train from Berlin-Paris with changing in offenburg and Strasbourg. We have made a reservation on Berlin-offenburg and Strasbourg-Paris.Now the train is running late so we gonna miss the change. Is my resevation from Strasbourg-Paris refundable or not?I'm thinking of booking another reservation just in case, but I don't wanna have 2 reservations in case we make the first one if it's not fully refundable.I booked the reservation with InterRail.eu site. 

2
Malin Sundin
1 year ago
Giacomo Romi
Giacomo RomiRight on track
asked in Train connections & reservations

Problem with reservation ticket shipping - refunded

some week ago i booked a seat reservetion for a train that required it, and it had to be sent to my adress.a few days ago I recieved an email that said that my order had been shipped, but today i got an email saying that there was a problem with the shipping and my payment of shipment has been refunded. looking at the tracker of the order it says that it is not even in my country yet.what can i do? and how can i get my tickets on time?thank you.

7
Giacomo Romi
1 year ago
Angela Tax
Angela TaxNew aboard
asked in Train connections & reservations

Paris- Venice, no seat availability. What to do?

Dears,I would like to go from Venice to Paris, then Amsterdam and finally London. End of february. Is there the possibility that One train has no availability? I mean from Venice to Paris with Trenitalia there Is no Seat available, on official website, according to my schedule. Does It mean i have to change my Plan?

1
M
Full steam ahead
2 years ago
Charlotte Mallon
Charlotte MallonNew aboard
asked in Train connections & reservations

Country of residence / outbound journey

Hi everyone! I live in Lyon. If I want to get the eurostar from Paris, is my journey to Paris included as my 'outbound journey', or would my outbound journey be my eurostar? Basically, are both my journey to Paris and my eurostar allowed on the ticket? (it would be the same coming back arriving in Paris on the eurostar and then going back to Lyon). Thanks so much in advance, I’m so confused!!

2
A
Railly clever
1 year ago
Luca Matterazzo
Luca MatterazzoRail rookie
asked in Train connections & reservations

Problem with my trip

I bought two passes with the same account, then, on the website, I added the passes to the same trip cause we are travelling together and Bought reservations for that trip for both passengers. Now on the mobile app I can’t find my trip and I read that one pass can be blu be linked to one trip… how can I do? Cause I paid for reservations for two people on the same trip…. Suggestions?  thank you a lot 

4
Luca Matterazzo
1 year ago
P
pacotacoRail rookie
asked in Train connections & reservations

Book reservations for 8 passengers on Eurail Global Pass (Trains in France) - only allowing for 5 passengers

Hello, We have 8 passengers (2 families: 4 adults, 4 kids) booked on single Eurail Global Pass itinerary/order. We have 8 paper passes in our hand, here in USA. We are trying to make reservations on trains in France (Lyon - Paris, Paris - Brussles) and it only allows us to book for 5 passengers maximum. Is there a way we can book all 8 passengers at the same time? We tried to split the global pass individuals into two groups of 4, but are not able to do it on Eurail website. What is the easiest way to accomplish that? Our trip is in 3 weeks, and want to get reservations done in peak summer time. Thank you for your help. 

5
R
Railmaster
1 year ago
E
eodguzmanRail rookie
asked in Train connections & reservations

Reservation conditions not matched due to broken carriage - compensation/refund possible

Hello,We had a reservation from Budapest to Bucharest on the 13th of July, departing 19:10 from Budapest. . We had two tickets in a private compartment (2 people), however in the train the supervisor told us that the carriage was broken and we travelled in a four people compartment, despite we paid the full price for the 2-people option. Is there any possibility to ask for a compensation/refund, given that we travelled in a category different from the reservation?Thanks and regards 

2
E
1 year ago
USuser2022
USuser2022New aboard
asked in Train connections & reservations

Getting reservations on a train that requires them. Also no receipt by email for paid reservations.

My husband and I are on a Carnival Great Britain cruise that will end at 5 am, Sunday, 8/21. Under my trips on the Eurail app we have tickets for our trip from Dover Priory to Paris at 09:49, arriving in Paris Nord at 15:47. I paid for reservations online last night for Dover to London, but did not receive an email receipt. I tried to make reservations for London to Paris at 12:31, but the website I was on said it was impossible!!! I need help!!! We have hotel reservations in Paris on 8/21. Also, on 8/12 I had a trip for 2 set up on Eurail to go from London to Dover priory, but we didn’t go or use that day on our Eurailpass because I had forgotten that I had already paid for a tour bus to take us from London to Dover. Did we lose credit for that day because we didn’t go? Also, I paid for reservations for that trip and, like the current situation, I never got an email receipt for those paid for reservations, either!

5
A
Full steam ahead
1 year ago
F
freekramaekersRight on track
asked in Train connections & reservations

Seat reservations Italy: some are missing

I received my seat reservations for the trip in Italy ( 8 pers), but several are missing and others are 3 or 5 times included. What can I do?

2
F
2 years ago
Jérémy Martin-Cocher
Jérémy Martin-CocherNew aboard
posted in Train connections & reservations

I would like to exchange my pass for another

Hello all,I am wondering if it is possible to exchange a pass for another (and pay the difference of course). or I would have to cancel my pass and order a new one ?thanks on advance for your help :)

2
N
Railmaster
2 years ago
B
Bart1248Rail rookie
asked in Train connections & reservations

rebook reservation to earlier train

Hi! I was able to catch a train two hours prior to my reservation. This happend since that train had some delay, so I could make the transfer.It's a train with recommended reservation. But since I'm already traveling, I can't find the train in the system. What the best way to be assured of a seat?Already tried booking from a station later on the traject... Thanks!

5
Y
Full steam ahead
1 year ago
Eva Boerdonk
Eva BoerdonkNew aboard
asked in Train connections & reservations

stoelreservering

Hallo allemaal, Aankomende vrijdag wil ik met de trein van Den Bosch naar Berlin hbf reizen. De planner geeft aan dat de prijzen voor de trein tussen Hannover hbf en Berlin hbf niet beschikbaar zijn. Er staat: ‘als er geen zitplaatsen voor Pashouders meer beschikbaar zijn, moet je een apart ticket voor het volle tarief kopen om mee te mogen reizen’. Echter staat daarboven in het groen weergegeven: ‘je bent klaar om in te stappen’.Mijn vraag is of ik alsnog met deze trein mee kan reizen, zonder zitplaatsreservering? Of dat ik een andere trein moet nemen? 

2
Y
Full steam ahead
1 year ago
B
BorderbookNew aboard
asked in Train connections & reservations

seat reservation not working

Hey :)I selected two seats as it Shows in the Screenshot.But then I cannot go further. How does it work. The Shopping card is still empty. Thanks for your help 

1
R
Railmaster
1 year ago
P
Pdawson54gmail.comRail rookie
asked in Train connections & reservations

Booking eurostar with longer transfer time

I am traveling from Bristol to Paris via EuroStar but the rail planner only gives a 90 minute transfer from London Paddington to my train at St Pancras.  How can I book on a later Eurostar to allow a longer check in? thank you Peter

3
A
Railly clever
1 year ago
C
Céline WezenaarRail rookie
asked in Train connections & reservations

Pass cover number needed

Hi all,I am trying to make reservations for a train on interrail.eu but it does not show any seats available, however on travel.b-europe there are seats available but they ask for your pass cover number, but you don’t have that on a mobile pass? I already made a request for the customer service, but it is pretty time sensitive, because there is only a one train that has still seats available and we really need to get back that day. Hopefully someone can help us! Thanks a lot!  

3
A
Railly clever
1 year ago
G
GuppyNew aboard
asked in Train connections & reservations

Night Jet

Hello, I am trying to book the Night Jet sleeper cabin for my family of 4 on July 24th 2023 form Salzburg to Paris. Are they already sold out? I've tried a few different combinations but nothing allows me to purchase tickets.  

1
R
Railmaster
1 year ago
B
Keeps calm and carries on
barbelouilleKeeps calm and carries on
asked in Train connections & reservations

Prix des reservations

Comment expliquez qu un Milan Paris pour deux coute 98 euros et qu une reservation par Interrail pour le meme trajet coute 66 euros... Quel est l'intérêt du pass alors ? Minime.... 

3
M
Full steam ahead
1 year ago
S
SofiamrzRail rookie
asked in Train connections & reservations

TENGO RESERVACION PERO CAMBIO MI FECHA DE VIAJE

Hola, su apoyo por favor. Tengo mi reserva de asiento confirmada pero acaba de cambiar mi fecha de viaje, requerire ese mismo horario y trayecto pero para diferente dia, ¿se puede hacer ese cambio sin costo adicional? Ya solicite ayuda pero no me contestan el correo

3
R
Railmaster
1 year ago
I
IzabeleRail rookie
asked in Train connections & reservations

Traveling from Lithuania to Romania

Hallo, I would like to go from Lithuania to Romania, could you help me to find the best way to travel? :)   

2
I
1 year ago
H
HobiesRail rookie
asked in Train connections & reservations

Missing Stations? Can't add to trip

trying to plan a trip with Trip Planner however Planner won’t accept French stations Aix-en-Provence or Sarlat.  Both stations are on the SNCF network and are reasonable size tourist destinations.  Can anyone explain why I can’t add these stations to my trip plan?  Thank you.

4
H
1 year ago
Bob P Peters
Bob P PetersNew aboard
asked in Train connections & reservations

Reservation and itinerary from Amsterdam to Naples

looking to buy 4-day pass for travel from Amsterdam to Naples ITA needing help with schedule and itinerary   for travel from February 8th through March 7 return   can you help   Thanks Bob, 

1
BrendanDB
Full steam ahead
1 year ago
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