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1577 Topics
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Full steam ahead
Mathieu PerezFull steam ahead
asked in Ask the community
DB/SJ Refund of train and hotel

Hello, I recently came back from a fantastic interrail journey with two friends trough Sweeden and Danemark that went almost perfectly. However, on the first day of travel, we were unlucky enough to have our ICE train to Hamburg delayed and then cancelled wich prevented us from taking our booked night train from there to Stockholm.We are now compiling the formular to get a refund but we don’t really know what we are entitled to ask as refund… I know that there are european laws that regulate what and how companies should refund to travellers in the event of a problem that bar them from continuing their journey on the same day (hotel refund, tickets for the next day and food if I’m not mistaken), but I didn’t find a specific explanation for refunds if travelling with interrail. Furthermore, Deutsche Bahn told us at the station that they would “maybe” look for a refund of the hotel, but wouldn’t for the night train we’ve lost, the seat reservations we’ve had to pay the next day to contin

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Keeps calm and carries on
3 months ago
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PPKRail rookie
asked in Ask the community
Guidance needed 30 consecutive days or 15 days in 60 days pass

Hi community,I need guidance on whether to go with a 15-day pass or a 30-day continuous pass. The cost per day for each will be AUD 163 per day per person and AUD 106 per day per person, respectively, but obviously, a 30-day pass is AUD 650 expensive.We are travelling in mid-September: 2 Adults and 2 children (14 and 11). The pass for 11 is free.Our itinerary starts from London and ending in Rome London (4 days) Brussels (5 days) - planning day trips to Amsterdam, Luxemburg, Cologne Paris (5 days) - 2 at Disney Geneva (5 days) - planning day trips across various regions in Switzerland Barcelona (4 days) - day trip to Madrid Nice for a quick day (to Monaco) Italy (5 days) - Planning day drip to Pisa / VeniceI appreciate any help you can provide.

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3 months ago
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KathaSoNew aboard
asked in Ask the community
Munich to Glasgow Questions

Hi Interrail community,I want to travel to UK/ Glasgow by train and I thought about using interrail.With the global pass, I could use trains in UK right?Probably I will have some extra costs for train reservations?(I want to arrive in Glasgow 26 of October and be back in Munich at 30th of October) Thanks for tipps!Katha

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M
Full steam ahead
3 months ago
Andrés Cremonini
Andrés Cremonini
asked in Ask the community
Returning the same day consuming 1 day

Can I do a round trip consuming one day of my pass? For example: Brussels-Brugge in the morning and return in the evening.Thanks!

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D
Keeps calm and carries on
3 months ago
BrianL
Full steam ahead
BrianLFull steam ahead
asked in Ask the community
Local trains in Spain

I am planning a full circular tour of Spain in September and am finding it very difficult to get any mention of local trains - i.e. those without the need for a reservation. Basically I am talking about travel between the main cities along the Mediterranean as a start.Some of these journeys require two or even sometimes three trains each with a reservation! Is there a way around this, or was I too optimistic (or naive 😯)?  Is the answer perhaps to travel between smaller towns?Edit: Perhaps I should ask how much reservations cost in Spain and how much in advance they need to be bought (from a station en route). 

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ralderton
Railmaster
3 months ago
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beebytheseajoRight on track
asked in Ask the community
work around "not available in network "

I'm trying to book Syracuse/ Bologna via Milan on 23rd October.  10.25 ICN. The screen offers the journey in segments, each requiring seat reservations.  I selected each in turn..selected Book...but it circled back to entry screen.  RailEurope shows (limited 1st class) availability which is why we wanted to book 

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Jo Scott
3 months ago
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TiredParentRight on track
asked in Ask the community
Interrail “5 days within 1 month pass” vs. individual train ticket purchases

Hi All,I am planning a circular route around central Europe staying around 2 days at 7 cities.Planned route is as follows:Prague (2 nights) -> Berlin (2 nights) -> Amsterdam (2 nights) -> Brussels (2 nights) ->Paris (2 nights) -> Zurich (2 nights) -> Munich (2 nights) -> Vienna (1 night) -> London (Home)There was a sale last week, so I bought 2 Eurostar tickets between Amsterdam -> Brussels -> Paris.For the remaining “5 travel days”, I am thinking of getting an Interrail “5 days within 1 month pass”.I’ve just checked a train ticket from Paris to Zurich (direct), on 14th August, second class departing from Gare De Lyon for 2 people, and the train fare is €262.Interrail “5 day pass” cost is around €100 per person for each travel day, so I should benefit from the Interrail pass when I travel from Paris to Zurich. Do you think it makes sense?If not, how would you plan the second part of the trip after Paris,  e.g. Paris (2 nights) -> Zurich (2 nights) ->

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4 months ago
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Carol NNew aboard
asked in Ask the community
Itinerary Sept 10-Oct 3

We are active, in our 50s, and know this is a bit of a marathon but looking to see some of each country to then plan future trips back on ones we liked best or traveled through that piqued our interest.Does this route make most sense or what would be best to be switched and where would night trains make the most sense travel from Sept 10-Oct 3looking to go from-to the following cities in the current order London, Brussels, Amsterdam, Munich, Prague, Vienna, Venice Rome, Cinque Terre, Nice, Lucerne, Paris then back to London.  Brussels and Venice were just parital day stop overs.Hoping to use fast trains as much as possible was thinking we need the 22 days pass to make this make the most sense .  Also if going from London to Brussels Sept 12 how soon do we need to book the Eurostar reservation or does it change much if we go straight to Amsterdam?  Was planning to book hotel at next stop day in advance--not looking fancy-- just clean and budget friendly--hoping this is viable at most ne

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ralderton
Railmaster
4 months ago
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JayzRail rookie
asked in Ask the community
Paris to Zurich Booking

I have booked paris to zurich via the eurail website ,  and i can see the details of the reservation in the eurail app as well. However email from eurail says the eticket needs to printed out and shown at the time of travel. Can't I use the QR code in the eticket on my phone ? Do I need to anything additional on the eurail app  like saving journey and adding ticket manually before boarding the train, checking as I can see comments like that in the forum however was not clear.Also the email said that we need to show the eurail pass to the conductor ,  what do they check the email/order details from eurail when the pass bought which got pass details ?any help this will be much appreciated.

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BrendanDB
Full steam ahead
4 months ago
RobertusBr Jorre
Keeps calm and carries on
RobertusBr JorreKeeps calm and carries on
asked in Ask the community
Seeking Advice for Planning a Scandinavian Road Trip: Routes, Stops, and Timing

I would like to take this trip next year.I am just starting to plan and would like to know if anyone has already taken this trip from Germany.- Which route did you take? Through Norway or Sweden? I read that Norway is more beautiful and less complicated, is that true?- How long does it last? I mean, which cities did you stop in for 1 or 2 days?- How long does the Pass last? I have free time and can travel for up to 2 months, but the number of stops is the main factor in deciding which pass to buy!!!! because on the way back I wanted to visit Lappland and Helsinki.!!!- I am thinking of going between April/May or May/June. Is it still too cold?Thanks in advance, I am open to any itinerary and tips.Roberto

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A
Railly clever
4 months ago
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Jill DixonRight on track
asked in Ask the community
El Chorro Timetable October 2024 and which trains are for interrail passes

I want to go to El Chorro during the first week of October. No timetable appears on the Interail planning app yet. I can see times on trainline and raileurope but I can't tell if any train will allow interrail passes. From Malaga the ticket only seems to be £3.93 so not worried about having to pay extra, although whether this includes a seat reservation, I don't know. (Seat reservations for every single train journey in Spain is really racking up the costs on top of the pass 😢).Can anyone help please? Not knowing is preventing me from planning ahead.Many thanks in anticipation. Jill

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J
4 months ago
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Keeps calm and carries on
tomas3000Keeps calm and carries on
asked in Ask the community
Night train vy Stockholm Narvik with two children

I tried to book the night train from stockholm to Narvik on the Website of vy.When I enter my family (2 adults, 2 children (2 and 5), I only get second class seats as an option. When I miss one child (so only three people), I can book beds. Our youngest (2 year old) does not necessarly need an own bed. How can I book an own compartiment for our family?

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T
Full steam ahead
4 months ago
BrianL
Full steam ahead
BrianLFull steam ahead
asked in Ask the community
An unusual question

I will be travelling soon on a 2-month pass but am likely to get back to my home country (France) well before its expiry date. I understand that I cannot travel any more in France with it, but can I then make my own way to a neighbouring country and continue to travel there as long as the pass remains valid (without of course attempting to return to France using the pass)?The more I think about it, the more it seems possible, unless there is a clause stating that travel must end on return to the home country.

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BrianL
Full steam ahead
4 months ago
G
Keeps calm and carries on
gilitravelKeeps calm and carries on
asked in Ask the community
Purchase Group Ticket for 10 people

Is it possible to buy a Interrail Ticket above 10 people with discount? because the interrail page about groups is down

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A
Railly clever
4 months ago
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glassaliNew aboard
asked in Ask the community
Milan to London

Hi I’m hoping to find a way back from Milan to London, ideally using an over night sleeper train for part of the route.Im open to all suggestions but have a slight preference for getting the Eurostar to London via Brussels rather than Paris.Any help on this will be gratefully received:)

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D
Keeps calm and carries on
4 months ago
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Martin OetikerNew aboard
asked in Ask the community
Unable to display My Trip or My Pass

I previously created a trip & added my pass to this trip. I activated today’s journey and received a barcode ticket for today’s journey. Today I can’t display my trip or my pass even though I’m logged on. Error message says problem syncing my trips to my phone. The error message says I should create a new trip and add my pass to that trip. I have created a new trip but am unable to add my pass because it is still assigned to my previous trip, which is not visible! Any ideas how to resolve? Thanks

792
Eurail Community Moderator
4 months ago
liamobyrne91
liamobyrne91Right on track
asked in Ask the community
Interrail 2025

Hello.I am looking to travel from:Vilnius, Lithuania > Riga, Latvia > Tallinn, Estonia > Helsinki, FinlandIt’s over €200 for an Interrail ticket. However, I checked the price of a train ticket between Vilnius and Riga and it was approx. €25.My question is: is it worth getting an Interrail ticket for this planned trip and if so, what are the benefits?Thanks.Liam

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T
Full steam ahead
4 months ago
Graeme A
Graeme ARail rookie
asked in Ask the community
Seat reservations from Aix en Provence to Valencia

I want to travel from Aix to Valencia on 30 August, but I cannot see any way to actually book seat reservations for this journey. I will be starting my trip in Toulouse, but it seems reservations can only be made at a main station in Spain, which is no help to me at all. Can anyone enlighten me as to how to make these reservations fro Australia, or France?Thanks! 

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D
Keeps calm and carries on
4 months ago
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KarlinkaNew aboard
asked in Ask the community
Booking the ferry

Hi, If I now want to book a ferry trip from Super Fast Ferries to Greece, do I have to activate my pass beforehand or what exactly do I have to do? And is it possible that not all connections are shown on the route map? I have already tried to answer both questions through the FAQs but they are still there. Thanks for your help!:)

771
Eurail Community Moderator
4 months ago
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LíviaNew aboard
asked in Ask the community
Passagens

Bom dia ! Como cidadão europeu, qual tipo de passagens posso adquirir para viagens nacionais e internacionais? Estou conhecendo agora essa forma de viajar ... Obrigada! 

221
Eurail Community Moderator
4 months ago
Hans Postma
Hans PostmaNew aboard
asked in Ask the community
urgent: I can only activate my pass from sept 1st

I want to start traveling the day after tomorrow, so August 14. When I try to activate my mobile eurail pass it will only allow me to start on September 1 or later?? 

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A
Railly clever
4 months ago
T
Full steam ahead
TsafiFull steam ahead
asked in Ask the community
how to get payback for TGV that been cancelled

Hello, I pay resavation for TGV (lille to bordeaux) on 26 July, but because the problems on the France train I get mail that this train was cancel, When I arrive to Lille I ask on the SNCF office if I can get my reservation money back or book other train but they can't help me there.I keep traveling with many local train and now when I back k home I try to get my reservation money back but don't know where I need to send the mail to? Do you know to where I need to send the mail? ThanksTsafrir Nelken 

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T
Full steam ahead
4 months ago
E
EltaRight on track
asked in Ask the community
My train was cancelled (Nightjet) and I am going by bus, can I be refund ?

Hello,My OBB nightjet train was cancelled and I am now going from Paris to Vienna by bus. Can I get a refund for the bus which is more expensive?Also, since it was the first train of my trip which is today, can I cancel my first day of global pass? The app says that I can't because the train is today but there are no more trains. I could use this day in Poland to visit the Salt mine and Auschwitz.Thanks for your help.

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4 months ago
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Rommel BorjaRight on track
asked in Ask the community
How to Best use Eurail Pass

We will be in Switzerland (Geneva mostly) by Aug.19 and travelling to Paris on Aug. 24-25, back in Geneva. Travelling to Italy Aug.31-Sept.2 and back to Geneva again. While in Geneva, maybe take 2-3 days random trip outside of Geneva (maybe Zurich, Bern, Interlakken, Luzern, Zermatt.. etc..)…I am thinking at least 7 days Eurail pass to cover Paris and Italy trips and use 2 days in Switzerland.Since I plan to use the Eurail (7 day pass) pass only on specific days, will that mean I have to "activate" the pass only on those days?Like for Aug.24-25 going to Paris, I need to activate the pass before my preferred train schedule? And on Aug. 31-Sept.2 while in across Italy, same - activate before taking the train going to Italy?And so on for the other travels days?Also, how would I know if a specific train needs seat reservations? Like in Italy, the FRECCIAROSSA, does it needs seat reservation? Or even in SBB Trains? Thank you. 

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4 months ago
Bowsie Belle
Bowsie BelleRight on track
asked in Ask the community
Missed Eurostar Paris to London due to SNCF cancellation

 I am travelling on a global pass one month first class fare between England (origin) France and Spain. I am travelling home from south of Barcelona to Newcastle, UK. I am travelling with an assistance dog which make things a little more complicated. I travelled from Barcelona Sants to Latour du Carol on the 14.30 train on Friday 21st April. I had also booked onwards travel to Paris on the night train from Latour du Carol (Pyrénées) to Paris, Fri 21st April, dep. 18.49 arriving 22nd April 06.33. My Eurostar was booked for Paris-London on Sat 22nd at 09.13. At 18.00 SNCF cancelled the night train and I was stranded in Latour du Carol. The staff at Latour were inexperienced and unhelpful and told me to head back to the next town (Puigcerda, 4 mins away by train, but in Spain) and stay the night, getting the train in the morning back to Latour de Carol. This was a bad idea as I arrived in puigcerda and there were no trains in the morning and no one to help. I got a cab back to Latour (€40

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Keeps calm and carries on
4 months ago
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