Eurail & Interrail Passes

May 10th 2022 I bought an interrail global pass for 1 month. The price at the time was 250 euros thanks to a promo at the time. Due to circumstances it is difficult for me the leave before 10th of april. I was wondering if it's possible the move this date further in the future or exchange my pass for a new one starting further in the future.

Are there rules on how to use your one outbound travel day? Going from Berlin to the Netherlands, can I make unlimited use of SBahn and DB trains in Berlin before heading west on the ICE?

Amsterdam - are there any Ferry trip included in Amsterdam using Interrail Pass?What else best to visit in Amsterdam using Interrail Pass?Thank You !

Hola, quiero activar mi pase en la aplicación y me pide el numero de pasaporte. Yo lo tengo vencido y tengo fecha de renovación mas adelante. Puedo poner el numero que tengo ahora sabiendo que al momento de viajar va a ser otro?Cómo puedo hacer para empezar a reservar mis boletos??

Hi. I plan to buy the pass to travel from:1) London king cross to Edinburgh2) Glasgow to Liverpool3) Liverpool to London paddingtonCan this pass be used? Thank you. 

As it's not possible to do online reservations of Spanish trains, once you have made a reservation by phone or at a station, how do you physically add it onto the mobile app, and show it to the ticket inspector on the train? Thanks.

I have many questions,1st How to enter eurail global card details on trainline?2nd Due you have to have a eurail global pass? 3rd How does one speak to a real person when they have questions?

HelloI’ve bought my pass and added it to the Rail Planner App.  I meant to activate it for December 23 but have accidentally activated it for January.  I have no trips on it yet?  Can I deactivate it and then reactivate it - the site suggests you can.  If so how do I do that, on the app.  All the instructions seem to deal with activation - but don’t tell you how to deactivate both on the app and website.Many thanksSue

I keep receiving notifications on my phone to go to My Pass online to keep my pass valid.  Anyone else receiving these notifications?  We just used our first day of our global pass yesterday.  We have a month worth of trips planned now and I don't want any problems with the pass.  So far Eurail through email has not been helpful with other questions between the mobile app and online.  There are lots of glitches between these platforms.  Feedback appreciated.  Thanks!

Hello , I would appreciate it if someone got privately some time in order to help me. I do not understand the whole concept. Im confused :(

I sent the Eurail Pass back to the address. But it’s not going to be delivered. Because of the recipient’s refusal. Help me with this situation.

Hello! I am about to buy a 15 Day Use Global Pass but need some help on UK travel. I think I am ok from London to Paris / Amsterdam / up to Scotland but I can’t seem to work out the UK - I tried to do one of those ‘Plan your Trip’ searches but all I could find in the UK that I want to go to is Bath and London.Has anyone used the Global Pass to go to Oxford / Cambridge / Brighton or anywhere near the Lakes District?​​​​​​​ Thanks so much! Cheers  

Dear Interrail Team, I have purchased the Interrail global pass for two months. Unfortunately, my dad got cancer which was a major force, and things got very tough for my family and me. Based on these dramatic circumstances with my dad and despite activating the pass, I couldn't use my Interrail ticket, and I immediately returned home. I would still like to use this amazing opportunity and travel around Europe when things hopefully get better again... Could you please let me know if there is a possibility of reimbursing my ticket so I can travel with my global interrail pass later in time? Thank you for your understanding and support.Best regards,Pia

Hi, I have just returned from the trip in North Europe but we had to shorten our journey because we were not be able to get farther than to Oslo. We were kicked off the train because we did not have a reservation of seats and Norwegians do not want to let sitting in the aisle. Interrail app showed us that the reservation is not necessary (“you are already on the board”) for this train but a shop assistant at the train station told us that many people have the same problem because Interrail app shows sometimes false information. We were forced to cancelled our accommodation in Trondheim and come back home because all trains were sold out. Do you think is there any chance to get money back from Interrail, it is obviously their fault. Thank you so much for you opinions.Jachym

Hi,I’m from Canada and bought the global eurorail pass for my travels in Europe. I have dual citizenship (Canada/Germany) and was hoping to only travel with my German passport and leave the Canadian one safe with family I have in Germany. Currently it’s my Canadian passport # associated with my global pass. Would I have issues since the passport I’m bringing doesn’t match the pass? I will have photocopies of my Canadian passport (I know it’s not a legit document) but at least it shows the same # as the pass.Thanks!

I am planning a trip with the boys and wish to purchase 3 global passes as there are three of us. I am Malaysian and the other two in my party are Irish and Lithuanian. We all live in the United Kingdom. I am supposed to buy a Eurail pass and the other two should buy interrail passes correct? If so, is there a way we can purchase 1 Eurail global pass and 2 interrail global pass together to enjoy the group purchase discount? The pass we are looking at is 4 days in 1 month. 

I'm currently spending a semester abroad in France and I would like to go home to Germany for Christmas by using Interrail.Is it possible to use the Interrail Global Pass in order to enter into my coutry of residence first and leave it afterwards?I asked myself the question if the order makes any difference. 

How do I add the Stena line Gothenburg to Kiel Ferry to myTrip in the Interrail app?  I have added all of my rail journeys but can’t see how to add a ferry!  Thanks Sue

Hi everyone.  Is there anything I can do to stop the rail planner app deleting journeys?The rail planner app has just deleted a week’s worth of my journeys.  Connected to the internet this afternoon, planned and created journeys for tomorrow, closed the app.  Opened it again to be ready to show on my next train and found that all journeys had disappeared from the 'My Trip’ section for Sunday 1st to Saturday 8th October inclusive.  This included the active journeys for the trains I am currently travelling on.I like to have a record of where I have travelled so I will now spend six hours remembering all the trains that I took in the previous seven days. I am travelling on rural routes in Austria.  I will create those journeys in the app again but have noticed the app deleting a days’s journeys before.  A week’s worth is far more significant, though. 2 month continuous pass, first class adultiPhone 7 running iOS 15.7Rail Planner app 25.3.

I have recently been diagnosed with ovarian cancer and I am awaiting all the tests and treatments. Unfortunately we bought our pass on 11.5.22 and haven’t had a chance to use it yet. Please could someone tell me when we need to start travelling by?Please could someone tell me when we have to finish travelling by?Also we live in the uk. Can we use the euro rail to get to France with the pass?I am very grateful for any help at all at this distressing time.We bought the tickets in the 50% sale and so I do not think we are entitled to a refund.Does anyone know if it is possible to delay the start of our trip in these circumstances?Kindest regards,Alison Allister 

Enviastehello, i have a student visa from czech republic and i wanted to check if that counts as a resident so i can buy the Interrail pass. 

Hello! I don’t know where i can find the costumer service and how i can exchange my pass because i purchased a one land pass and i need a global pass. 

Good morning, during my interrail due to an elbow injury i had to replan the travel and i lost 2 day from my 7 days pass. I cannot contact the assistance so i ask if anyone have an email or if there is any admin that can contact me back.I have the medical report of the injury and i would ask if its possible to have a small repay of my pass, counting it as a 5 days pass rather than a 7 days one.Thanks for the patience, hoping to hear you soon.

Does my Interrail pass work for this bus network? I can’t find information on the page I was directed to for partners.

Hola a todes. Tengo el pase en el celular y no quiero pagar servicio de roaming fuera de mi país.  Mi idea es conectarme todos los días en el hotel y reservar los viajes desde allí. Pero cuando suban al tren a controlar los tickets, ¿es posible mostrar una captura de pantalla o un ticket en pdf, estando sin conexión? Gracias.