- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

11750 Topics

Recently active

Most replies Most views Newest first

Arnausiqe6New aboard

asked in Eurail & Interrail Passes

Greek Islands Pass - NOT being able to activate the pass and reservate the different ferry

👋🏻 Hi, good afternoon! We are a couple from Barcelona. We have paid the Greek Island Pass (4 days within a month) and have already the ID of the reservation.📲 Now we need to activate the pass in the Interrail app but our ID does NOT work. Considerint we are travelling on August (busy ferries, I suppose), we want to activate the pass and reservate the different ferries Athens - Santorini - Naxos. 😓😓 THE PROBLEM: The app gives us an error by which our ID is not valid. We think this is due to our start date pass: 15th August. Does this mean we won't be able to reservate the ferries until 15th August? We want guarantees... And do NOT have any email response. Help please!!! 🙏🏼🙏🏼🙏🏼

1 year ago

sedefkjamili

asked in Eurail & Interrail Passes

Train from Zagreb to Belgrade and Belgrade to Skopje covered?

Hello, I'd like to ask whether the Interrail Global ticket is valid in Serbia and North Macedonia. I need to travel from Zagreb (Croatia) to Belgrade (Serbia) and from Belgrade to Skopje (N. Macedonia). I can't find it on the app. Where can I book my train ticket? Can you help me?

1 year ago

SarajamaraRail rookie

asked in Train connections & reservations

Copenhagen - Stockholm trains are sold out

I have a global pass, 2nd class. Now trying to get from Copenhagen to Stockholm. However, trains are sold out. I can find 1st class seats. If I buy these seats how can I buy the firstclass ticket? Called to SJ (Sweden's railway) but there re 180 customers before me. Any tips?

1 year ago

EWURight on track

asked in Eurail & Interrail Passes

Travel back to home country

I travelled from Hamburg to Verona with a connection via Munich (night train). I now want to go back to Hamburg. The system says that I cant enter the home country again. It seems that the connection via Munich at night was calculated as a second trip in my home country? What can I do to come home?

1 year ago

Toby10Rail rookie

asked in Eurail & Interrail Passes

Emergent support needed, Inbound/ Outbound missing on the way home.

Emergent support needed!2,5 weeks ago I wrote you a letter asking for help.We really need it right now!When we travelled from northern Sweden to Stockholm,we started our journey in the evening.The next morning we took train from Stockholm to Copenhagen.The pass demanded to use in-/outbound journey on the both trips.We hadn’t left Sweden yet but the system already took all of our in-/outbound journeys within 12 hours of traveling.Otherwise,it was impossible to get a QR-code for the trip Stockholm-Copenhagen.We are 2 adults and 2 kids and tomorrow we want to come back home.The Interrail pass refuses to activate any journey to Sweden because no in-/outbound trips are left.There is no helpful information about the conditions for in-/outbound trips.Though we have read a lot about Interrail, right now we are feeling worried and disappointed in the system that is failing us. We need an inbound journey now to get home.And it can take up to 17 hours to get there through Sweden.Best regardsElena

1 year ago

Sammy_nhRail rookie

asked in Eurail & Interrail Passes

Interrail Global Pass- inbound/outbound rule for trip and reservations needed for kids?

Hi, I am planning to purchase an Interrail global Pass (4D) for my first ever trip with interrail. a few personal details are as follows. Planned Pass Type: Interrail Global (as whole family have German visas) - 4 Days in a monthFamily/ travelers: Me, my wife, 8yrs (son), 6yrs(daughter) & 2yrs(son). total 5 peopleCurrent location: Berlin, Germany Tentative Trip Details: a - Berlin to Mannheim 13.08.2022 b- Mannheim to Paris 17.08.2022 c- Paris to Cologne 19.08.2022 d - Cologne to Berlin 20.08.2022 Q1: Since my country of residence is Germany, I am confused as if for 4-Days global pass would be right choice for above mentioned itinerary. ? i mean specifically talking about “inbound/outbound within country of residence” rule. Q2: For Mannheim, Germany to Paris, France leg and return leg, seat reservations are mandatory, but do I have to make seat reservations for adults only ? or for all kids (8,6,2 yrs) also? Your valuable feedback is h

1 year ago

Anne van BovenNew aboard

asked in Train connections & reservations

Making a reservation - necessary to turn on a travel day to make a reservation?

Dear sir/ms. I hope you can help me. Yesterday we tried to make a reservation for a train in Spain, since this is needed. The lady at the desk refused however to make a reservation before we added the travel day in the app, even though the day we wanted to travel on was a few days ahead. Because of bad internet we could not turn on the travel day and she even refused to check if there would be trains available for this date. Is is necessary to turn on your travel day when making a reservation? I understand that is is obligatory when entering the train, but I believe it is not when making a reservation, or am I wrong?

1 year ago

alrowley86Keeps calm and carries on

asked in Train connections & reservations

2 websites to buy reservations on. The interail website and B website. Does it matter which one you choose?

Hi, So new to all this been reading things for weeks! Planning to buy the global 1st class Interail pass and travel from the UK to Europe within the next two weeks. I have seen there are 2 websites to buy the reservations on? The interail website and B website. Does it matter which one you choose? Also Am I pushing fine by buying the pass this week for travel beginning of August.

1 year ago

Laura OdijkRail rookie

asked in Eurail & Interrail Passes

Wanneer gaat een maand in?

English below: Hoi! Ik heb een global pass voor 4 dagen in 1 maand, kan ik die maand aangebracht voor 24, 25, 26 juli en 23 augustus 2022, of moet het binnen dezelfde maand vallen (allemaal in juli)? En als ik deze 4 dagen op dezelfde pas kan reizen, telt een maand dan voor 30 dagen of voor 31 dagen? Hoi!Ik kocht een globale pas voor 4 dagen in 1 maand. Kan ik dezelfde pas gebruiken voor 24, 25, 26 juli EN 23 augustus? Of moet het allemaal in dezelfde maand op de kalender staan (allemaal in juli)? En als ik mijn maand zou kunnen beginnen wanneer ik wil, telt de maand dan voor 30 dagen of voor 31 dagen?

1 year ago

Hanna LaackmannNew aboard

asked in Eurail & Interrail Passes

I ordered a pass but did not receive confirmation Mail

Hello :) I ordered a pass and already payed for it but didn’t get a confirmation EMail… My boyfriend who ordered at the same time got one. Also the website says that there is no booking on my profile… Do you have any ideas whatto do now?thxHanna

1 year ago

Maria.iglsRail rookie

asked in Train connections & reservations

Reservation compulsory for Hamburg-Copenhagen 1st class?

Hello. I have seen on the Interrail App that is it not compulsory to book a reservation for the train Hamburg-Copenhagen, but some people form the Community have said that it is. I have a 1st class pass and was wondering if maybe 1st class wagons are not as crowded as 2nd class wagons, and therefore and I would not need to book a reservation. Thank you!

1 year ago

poslemanmarianaRail rookie

asked in Train connections & reservations

Reservation Paris to Berlin can't make it

Hi!! I need to travel on wednesday the 27th July from Paris to Berlin. I dont understand if the Eurail website is not working, but when i first search it says for ex the train that leaves at 9:06 from Paris Est to Frankfurt costs €15. And when i click on the option there’s a sign that says prices unavailable. And the same thing happens with every other option that i touch. Is it possible that all trains from that day are sold out? Where else can i search for reservations??Thanks in advance!!!

1 year ago

Meike0606Right on track

asked in Train connections & reservations

Nightjet Rome - Sicily ''ticket unavailable''

Hi!I’m in Rome at the moment and I want book the nightjet from Rome to Cefalu (Sicily) on the 23th-24th of July. When I try to do this on the ÖBB website, it says: ‘ticket unavailable’ even though I clicked on the ‘one-way ticket and day ticket’ button. Does this mean that the train is full? Are there any other websites I could check?Thanks!!

1 year ago

Lisa PhotobookRail rookie

asked in Travelling by train

My passport was stolen, can i travel with a copy of the documents and a police's report?

my passport was stolen, can i travel with a copy of the documents and a police's report? Thanks

1 year ago

Anonymous

posted in Eurail & Interrail Passes

is it possibile to change the name on a global pass ticket?

A friend of mine won an interrail global pass ticket but unfortunately she is unable to use it. Is it possible to change the name over the ticket so I can use it? The trip should be during the end of September and the beginning of October. Thanks

1 year ago

EmmafiRail rookie

asked in Train connections & reservations

problem with adding a traveler because of last name for seat reservations

I can’t book any seat reservations because it won’t let me add my mobile ticket. My last name includes an ä. On the ticket itself the ä is depicted as a question mark but when I copy that directly out of my email confirmation it tells me I can only use a-z. I also tried to do ae, an a or just leaving it out but then it just tells me that it can’t find my pass.Please help me! :(

1 year ago

Tripon TitusRail rookie

asked in Eurail & Interrail Passes

i got the wrong global pass

So I won a global pass with DiscoverEu but instead of getting a 30 day pass, the app says I have the "7 travel days within 1 month" passHas this happened to anyone else?What should I do?

1 year ago

priyanka.gupta06Rail rookie

asked in Travelling by train

Immigration check from one schengen country to another via rail?

I am from UK and have schengen visa for short term. I am travelling 1st time via interrail pass. When we go from one schengen country to another schengen country via train, is there an immigration check done while entering that country e.g.- from barcelona(spain) to nimes (france) to lyon (france): will there be an immigration/passport check and stamp at each schengen country and do we need to consider having additional hourse in between legs in that case?Please help.ThanksPriyanka

1 year ago

Parv DuaNew aboard

asked in Eurail & Interrail Passes

Activate pass on a different phone

I have activated all my family pass on one phone and wanted to do now one pass on each phone. My pass is from 21 june to 5 july activated and i have booked a ticket with seat reservation of that too. What will happen if i will deactivate from mine phone and login from another phone

1 year ago

Aline BlotRail rookie

asked in Eurail & Interrail Passes

Voyage retour en train de nuit

Bonjour,Nous habitons Nantes et partons avec le pass global cet été en Suisse et en Italie.Je ne suis pas sur de mon voyage retour. Nous souhaitons prendre un train de nuit NICE PARIS, puis faire Paris Nantes.Devons nous absolument partir d’un pays frontalier (Italie) le jour du départ de notre train de Nuit ? pour valider un “retour” sur notre pays de résidence?Merci pour votre avis..Aline & Cie

1 year ago

Dee Mc CannRight on track

asked in Train connections & reservations

No reservations from Milan to Paris and none for Eurostar!

There is no longer an overnight train from Milan to Paris. So I booked a high speed train during day but when I went to make reservations I could not as “it was not possible”. Likely sold out. So I used the suggested sites to book and ended up having to pay €90 for a ticket!!! Not only that I booked hotel in Paris for the night with hopes of travelling on to London the next day only to find out that there are then no Eurostar tickets at all for weeks. This global pass is bit of a farce to honest and it’s starting to add up to a pretty costly ticket. I also had to fly to Venice to start it as could not get overnight train from Prague (where I lived) back then 4 weeks ago either! After trying so many connections, FlixBus and ferry’s etc the really only option to get me to Dublin without it taking 3 days of non stop trains and boats is to fly. So I’ve dropped another €240 on flight from Paris. Basically I have used 4 days of my 10 day 2 month pass and couldn’t really use the rest! Bit of

1 year ago

Océane LaboureauRail rookie

asked in Train connections & reservations

Seat reservation in Switzerland

Hello ! I can’t reserve a seat on the train from Geneva to Brig on the 2nd of August at 10:11 (I tried on OBB but it says that no ticket is required and I couldn’t find the seat reservation only on SBB). Do you think that I should buy a ticket (for 19,62 €) or is it not necessary ? Thank you in advance for your advices, Océane

1 year ago

Page 265 / 470

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself *

Destinations visited (with CTRL you select several) *

Favourite destination (with CTRL you select several) *

Password *

I accept the Terms & Conditions + Privacy Policy of Eurail & Interrail and confirm that I am aged 16 years or older.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.