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Johanna.drRail rookie

asked in Train connections & reservations

Seat Reservation from France to Spain -booked as paper ticket but mistake in address

Hello :)I bought a ticket from Lyon (France) to Barcelona (Spain). For this reservation there is no e-ticket, so I need the paper ticket. Unfortunately I made a mistake in my address so the ticket could not be sent to me. What can I do now? Best regardsJohanna

1 year ago

askreRight on track

asked in Eurail & Interrail Passes

Global Pass same day in and out

Hello everyone, I have a question about my journeys. I have browsed through the forum and I am only getting more confused - so I am putting my question here hoping for some help! I live and study in Switzerland, and I need to take a specific course on Thursday in Paris. So I plan on leaving and returning to Switzerland on the same day. I have bought a global pass, and my current travel plan is: (123 morning 456 afternoon)Zürich to Basel Basel to Strasbourg Strasbourg to Paris Est Paris Est to Strasbourg Strasbourg to Basel Basel to ZürichAgain these all take places in one day! I wonder if my global pass could cover the Zürich-Basel part and Basel-Zürich part? On my app I have selected these yet no outbound and inbound journeys were used so I am quite confused. I am well aware of the Lyria option but I have already purchased above tickets for the following weeks. Any help would be appreciated! best,Askr

1 year ago

UserOne23Rail rookie

asked in Eurail & Interrail Passes

UK to NL - One country NL or Global?

Im visiting family in the UK from America, but I am a UK citizen (duo passport) and I plan to travel to and from London to Amsterdam each weekend for a month. That's 6-8 trips. Do I need a one country or Global pass? Im guessing I'm allowed to take the LNER for free to get to King's Cross, then get on the Eurostar to Amsterdam. Then I can use the trams and metro for free in Amsterdam right? Or am I misunderstanding how it works. When I need to take the Eurostar back to UK, is that allowed on a one country pass? Because when I get back to London, I will need to take a LNER train out of London to my city, will that be an additional cost? This all confuses me a bit, on what pass to purchase and if this plan is feasible. Thanks for your help.Edit: Forgot to add, because of brexit, does UK passport still apply to interrail? And would getting Eurorail pass be even better for this plan? I'm guessing global is best because what if I want to go to another country one time. But that's for anot

1 year ago

IratxeKeeps calm and carries on

posted in Train connections & reservations

Seat reservations - France

Hi, planning my first long rail journey in a long time: from Oslo to Bilbao with stop in Munich. Up to Munich everything looks fine, but from there it gets messy. First I thought of travelling via Switzerland and Lyon to Bordeaux - Hendaya and so on, but seat reservations (from 30 EUR) at some segments kind of scared med off. So I looked into the itinerary via Paris, but I am finding it hard to find out prices for seat reservations there too. Usually DB is quite good for that, but it’s not possible to make a reservation on all trains. Does it mean that there are no seats for people holding an Interrail ticket? (there are otherwise seats available, I checked). And I find no information at all at SNCF website. Any ideas of what I may expect? I am travelling from roughly the 12 of december for one month. Thanks!

1 year ago

Andrew HebronKeeps calm and carries on

asked in Train connections & reservations

Eurostar booking in the UK?

Hi . Can you book Seat Reservation for Eurostar at Ticket offices in UK Main stations e.g Derby or Leicester?

1 year ago

raphvbRail rookie

asked in Train connections & reservations

Seat reservation : question for some of my stops

Hello everyone,Me and my girlfriend will start our interrail on Monday. We are excited about it after made a lot of preparation. We have our stops and we booked already some trains but I have some questions because I did’t find a clear answer in the posts here in the forum. For Krakow → Budapest : we plan to take a night train. I found this website mentionned in a post: https://booking.polrail.com/ Do you recommend it to book a couchette? For Ljubljana → Split, I have to make a change in Zagreb, so take a second train from Zagreb to Split.In Slovenia, I did find any information to book the first train. For the second, I saw that there is no possibility to book trains in Croatia. It has to be done in the country. Can you confirm? For the rest, I found myself or it didn’t require a reservation. Thanks in advance for your help.

1 year ago

BaouRight on track

asked in Eurail & Interrail Passes

Where do I request a confirmation email and is a driver license valid to use the pass?

I haven’t received a confirmation email even though I paid for the Europass for more than a day.Where do I request a confirmation email?And I wrote my driver’s license number on the passport number and ID number, is there no problem with using Eurail Pass?

1 year ago

Jessika DuweNew aboard

asked in Train connections & reservations

Sitzplatz Resavierung

Hallo ich will mit den Kindern nach Disneyland Paris mit dem Zug hab jetzt auch denn Interrail Global Pass gekauft Leider bekomme ich es nicht hin am 28.10. 22 um 7:31 Uhr Strecke von Straßburg nach Disneyland 3 Sitzplätze zu buchen mit dem Zug TGV5470 Sowie die Rückfahrt am 30.10.22 von Disneyland nach Bruxelles-midi um 10:21Uhr Zug TGV9854 direkt auf der Seite kann ich nur das Ticket kaufen keine Reservierung und es ist alles auf Französisch 🙈kann mir jemand helfen?

1 year ago

Adam MeestersRail rookie

asked in Eurail & Interrail Passes

Using global pass multiple times in home country

Hi guys, I have never used a global pass. The thing is that I need to be in Berlin twice this month, can I use the global pass 4 days in 1 month for that? I will travel from Amsterdam to Berlin on two different dates. Thanks in advance!

1 year ago

060EA 802New aboard

asked in Eurail & Interrail Passes

Writing down the journeys in the Paper Pass when traveling with multiple connections.

Greetings everyone from Romania! :) First of all apologies if the title isn’t too explicit or if a similar question has been asked previously --- tried to find it on own but I couldn’t. Now the question I have: got myself a global pass & from what I’ve read in the user guide I have to note down my journeys. I want to do this the old-fashioned way to keep the vibe. However I don’t understand how should I proceed if during one travel day I change one or more trains. Do I have to write each train separately? Let's say I go from Budapest to Prague via Linz. I go into that journal & add like this: Budapest - Linz → new line → Linz - Prague, right? Does it the same apply to the inbound / outbound journeys? For example Bucharest → Brasov → new line → Brasov → Budapest?Thank you all for your help! :)

1 year ago

LillyRail rookie

asked in Train connections & reservations

Seat Reservation Price

We bought an Interrail global ticket (15 days in 2 months). We’re wondering if the price of the seat reservation will be reduced due to our ticket or if they will stay the same?

1 year ago

TheresaCRail rookie

asked in Eurail & Interrail Passes

Buchung von Inlandsfahrten

Hallo liebe Community,Ich habe ein Interrail eu Ticket für 4 Fahrten. Davon habe ich bisher nur eine nach Frankreich aktiviert und bin auf anderem Weg zurück gereist. Jetzt würde ich gern eine Fahrt von Bayern in den Norden Deutschlands und wieder zurück buchen - aber obwohl mir angezeigt wird, dass ich noch 3 Fahrten frei habe, kann ich von den ausgewählten zwei Fahrten (hin und zurück) nur eine in der App aktivieren. Woran liegt das? Kann ich es trotzdem möglich machen, beide Fahrten mit dem Interrail Ticket zu deckeln? Das wäre sehr sehr wichtig. Vielen Dank und viele Grüße,Theresa

1 year ago

Dávid Pozor MolnárRail rookie

asked in Travelling by train

Not able to add a German ICE trip to my Interrail Global Pass

Hi folks! Can u help me…? It never happened before.Plan to travel tomorow on ICE from Munich to Dresden, want to add the trip to my pass, and when I click “Show ticket” it sais “No ticket for this date, it looks you haven’t addad any journeys on this date...”Very strange, coz on German ICE no need reservation, and it alwas worked to add journey even right before the trip. Does anybody knows what it can be…?(I just selected and other trip for tomorow, to other city, just random, and it samely does not work...)It is quite annoying, never happened before….Help me pls!! Thank youuuuDavid

11 months ago

PPecchRail rookie

asked in Train connections & reservations

My reserved Eurostar train no longer appears listed

I have paid for seat reservations on Eurostar for a specific date and time.My train departed at 09:03 a.m. on April 15th I have the Eurostar App that still shows this date and time. But both the Eurail app and the Eurostar website timetables no longer show this train at all. They show a 9:30 a.m. train or an 8:30 a.m. train.I have written to Eurostar support to find out what happened to my reservation, but in the meantime I'd like to know if this is a common occurrence and how do people get it solved.

1 year ago

jacobtravelsNew aboard

asked in Train connections & reservations

Can't book reservations - after button ''continue to traveler details'' I'm directed to the homepage

Hi, I’m trying to book a reservation, but when I’m at the page “Book your reservations online” and the first step “Order details” I fill in the information and then click the button at the bottom “Continue to traveler details”. After this I’m transported to the homepage…

1 year ago

BioujessouRight on track

asked in Train connections & reservations

urgent No receive mail reservation for tomorrow

Hello,I booked for tomorrow morning for the Milan-Geneve train at 8:20 am and I did not receive an email with my e-ticket.I can’t reach customer service. I don’t know what to do, I absolutely have to take this train because I have 3 more during the day (it’s my day back).Without ticket in Italy we cannot go to the dock.Thanks

1 year ago

MelRidingRail rookie

asked in Travelling by train

wheelchair user looking for most suitable service

I am wanting to travel somewhere next year. I don’t mind where, I just want to catch a long distance train that is most suitable for my needs. I am hoping your can guide me on what is available and best suits my needs. I live with multiple sclerosis and use a mobility device to get around. I am terrified that my mobility device will tip during the long trips and would like to know if there is anything available to secure my device during my trip. I am very comfortable in my mobility device and will stay in it for the duration of the trip. I would also like to travel with my partner. And he can assist me with my needs. What is the best train and service for my needs?

1 year ago

GiuliaAmorosoInterrailNew aboard

asked in Eurail & Interrail Passes

How many trains can I take in a travel day?

Hi, I would buy a 4 days in one month pass but I have a doubt: I wouldn’t pass nights in these cities so I’d go somewhere and the same day I’d go back home. Could I go to 4 cities taking 8 trains (milano-home; napoli-home…) or have I to visit 2 cities taking four trains overall? thank you all in advance :)

1 year ago

AnonymousKeeps calm and carries on

asked in Train connections & reservations

Reserving more seats than people

I want to book a compartment with DB, I can see that a compartment is available to book so that’s fine, but we are only 5 people and there are 6 seats. Is there any way of reserving more seats than people?

1 year ago

JihakaRail rookie

asked in Train connections & reservations

Digital pass cover number?

I have digital interrail pass for me and my teen-age son. We are travelling from PARIS to ANTIBES in a few days. The online booking service asks for interrail pass cover number, but that can only be found on paper version. We don’t have paper version. The eurail number generator produced a cover number, but that doesn’t work. How to reserve seat in this situation? TGV phone line doesnt answer, just playing songs…

1 year ago

katiekf56Right on track

asked in Train connections & reservations

davey1108Rail rookie

asked in Eurail & Interrail Passes

Question about Italy Eurail Pass

Here's my question: Does this pass only work when both stops are in Italy?For example: we're leaving Milan and headed to Arth-Goldhau.Would the Italy Eurail pass work since we start in Italy? Or not because we're not ending in Italy?

1 year ago

EsabeauNew aboard

asked in Eurail & Interrail Passes

Broken phone - travelling in 3h

Hi,I’ve broken my phone yesterday evening and I’m travelling today, at 11h26. I’ve contacted the Customer Support by filling up their form yesterday evening when it happened but I haven’t had an answer yet. Do you know if it usually takes time ? Is there another way I can disconnect my pass from my broken device ?Update : they answered 15mn after this message. So thanks to the Eurail / Interrail team for their quick reaction !

1 year ago

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