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12387 Topics
Y
Full steam ahead
YorkieFull steam ahead
posted in Travelling by train
Black Forest Konus travel card

Has anybody experience of the Konus travel card for free regional public transport around the Black Forest?It seems if you are staying at many of the hotels/B&Bs in the Black Forest you get a free travel card for the duration of your stay.https://bw.tourismusnetzwerk.info/wp-content/uploads/2019/05/KONUS-Flyer-PDF-Download_GB.pdfObviously not of value for continuous passes but for those on X days in Y months it could be an excellent added value.Also there is a Bavaria daily ticket allowing unlimited travel (again only on regional trains) over a large area that is 24Euro for one plus 8 euro per extra passenger.https://www.bahn.com/en/offers/regional/regional-day-ticket-for-bavariaAny views welcomed.

7813
M
Full steam ahead
2 years ago
Taisiasr
TaisiasrRight on track
asked in Train connections & reservations
I bought a reservation for a train that in the app is shown a bit different. Will I have troubles?

Hi, I've booked 2 reservations, but their timetables (and/or type of train) are not completely the same on the railway-company website and interrail website/app. Somebody told me that the app is not always updated, but I don't want to have troubles while travelling, so I'll explain my doubts through my examples: EXAMPLE NUMBER 1~ Screenshot from the interrail app, where there's my qr code to travel:~ Screenshot from the interrail website, where I got my reservation:The 8.10am train doesn't exist in the interrail website, and 8.20am one doesn't exist in the app. In the trenitalia website they both exist. I'm confused, but at the end I bought the reservation for the 8.20am train. My question is:can I use that qr code (shown in the app) and that reservation (bought on the interrail website) to join the rome-milan journey?  EXAMPLE NUMBER 2~ Here's the screenshot from the interrail app:~ Then the screenshot from the DB website, where I purchased the reservation:~ The interrail website show

5575
Taisiasr
2 years ago
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robysueRight on track
asked in Eurail & Interrail Passes
Confused about the difference between ''adding a journey'' to the My Trip and ''having a ticket'' for the actual train trip

I am brand new to Eurail and I am trying to plan for our vacation in Europe this summer.I have purchased mobile Global Flexi Eurail passes for both myself and my husband from the Eurail.com site.  The passes are the 15 travel days in two month passes and we opted to buy 1st class passes. I then downloaded the Rail Planner app to my iPhone, which is running iOS 15.  I have loaded both Global passes onto my phone and connected both of them to a trip. I have not activated the passes yet because the first day of our train travel is still to be determined.In each trip I have created several journeys and saved them to the trips associated with each of the Global passes.  When I tap on the My Trip icon for a pass, the journeys all show up.   But when I tap on a particular journey in the trip,  I don’t get an option to “add the trip” to the pass.  What I do get is a detail of the description of the train trip for the journey and and button that says “Search again”.In the list of journeys, none

10733
Y
Full steam ahead
2 years ago
M
Full steam ahead
menumasterFull steam ahead
asked in Train connections & reservations
Seat reservations Prague - Budapest - Zurich say ''not available''

Hi Everyone,I’m new to this so please forgive me if I’m missing something.  I’m planning a trip in late september through middle of October.  I’ve bought the euraill global 1st class pass.  So, am now trying to book seat reservations and every single long trip (eg prague-budapest.  Budapest to Zurich) says seat not available...I’ve looked at the eurail and the obb sites and both say this.  Am I trying to book these tickets too early (I’m hoping this is the case!) or is it normal for these seats to be sold out 5 months out?  Thanks so much for your help….

2076
seewulf
Railmaster
2 years ago
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karolineRail rookie
asked in Train connections & reservations
We have a mobile pass. Do we also need a physical pass and why are my reservation not showing in account?

Hi, We are two people going interrailing this summer. I have sent a couple of emails to interrail.eu directly, but they are not responding, therefore I am trying here. We chose the mobile pass when ordering the passes a couple of months ago and I have activated our tickets in the Rail Planner-app. But I have heard that you also need a physical pass? In that case, how do I get it, is it enough to print it out? I have not received anything by post either (which is probably because I ordered the mobile pass). And one more thing; we have already ordered several seat reservations. I have gotten the confirmation email with the tickets and I can find them in my profile on the website, but they are not visible in the app… Why is that? And do I need to print out these as well?  Thank you!! 

1112
K
2 years ago
Paul Houyet
Paul HouyetRail rookie
asked in Eurail & Interrail Passes
Does the one country pass include the journey from my home to the country I want to visit?

Hi everybody,I am preparing my future trip in Austria and i have some questions about the one country passDoes the one country pass include the journey from my home (Belgium) to the country I want to visit and vice versa?Thanks in advance,Paul from Liège

1472
Paul Houyet
2 years ago
Emma McLean
Emma McLeanRail rookie
asked in Train connections & reservations
Unable to purchase night train tickets on website

HI I'm trying to book a seat reservation on the night train from Krakow to Budapest on the 18th of July and still this website doesn't give me that option. I have tried to book it on CD but i get to the last step and it says the ticket isn’t available at this price. It’s frustrating that i have an Interrail pass and i can’t book seat reservations on their website.  

4374
M
Full steam ahead
2 years ago
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Kat CorbettNew aboard
asked in Eurail & Interrail Passes
Trip from UK to Germany with kids. What pass to choose?

Hello,I am looking to travel to Germany, from the UK with my two young children, aged 5 & 9, this August. We are planning to stay for about 2-3 weeks and were hoping to travel by train within Germany whilst we are there. I was wondering if you might be answering the below questions: - what ticket type would be best for our requirements? - would the ticket be valid from within the UK to London, or is it only valid for the Eurostar journey, and then SNCF & DB- Can we use the ticket for any train, or only regional trains? - I am a German citizen with UK residence, my children have dual citizenship (UK & German), does this affect our eligibility for the pass? - How do I book? I basically don't know how Interrailing works, especially with young children and I feel fairly confused by the number of different websites out there. It would be great if you could  point me in the direction of an official site, with clear information how it works!Thank you so much for your help in advan

1332
M
Full steam ahead
2 years ago
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NatmontrealNew aboard
asked in Eurail & Interrail Passes
Can't reserve seats

Hello,I have my trip for tomorrow, but I can't find any seat available for tomorrow when I try to make seat reservation. What should I do?

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seewulf
Railmaster
2 years ago
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Clara FargierNew aboard
asked in Eurail & Interrail Passes
Use my pass for two people

hi, can i use my pass for 2 people?  make a trip for two people using two travel days.Thank you 

612
seewulf
Railmaster
2 years ago
W
Wei
asked in Eurail & Interrail Passes
Train changes after midnight, cost 2 travel days instead of 1?

If I were to take an overnight train (eg: Aug 9 to Aug 10), the night rule says I will be charged for only 1 travel day if there are no train changes after midnight. However, most of the routes require at least 1 or 2 changes throughout the midst of the journey (some even requires 5 changes!). Does that mean everytime when a train changes take place after midnight, I will be charged for 2 travel days? Even if my travel day is only activated at like 23.55pm (means it will only last for 5 mins for that travel day itself)?  I am asking based on the night rule below that I found on the Eurail website: When traveling on a night train that leaves on one day and arrives the next, without changing trains after midnight, you only have to spend 1 travel day: the day of departure. If you do change trains after midnight, you have to spend 2 travel days.

4982
seewulf
Railmaster
2 years ago
Cathy Gephart
Cathy GephartRail rookie
asked in Eurail & Interrail Passes
Lauterbrunnen to Wengen cable car part of SBB and thus included?

Lauterbrunnen to Wengen cable car as best I can tell is part of SBB and therefore should be included on the Global Eurail pass, is this correct?

4492
M
Full steam ahead
2 years ago
M
maxmaxRail rookie
asked in Train connections & reservations
Italy 1st class reservation for 2nd class ticket

Hello, similar to others, I have received 1st class reservations for my 2nd class interrail ticket for italy. Unfortunately, the trip starts in Switzerland, which makes it impossible to change them at a ticket office. I already contacted you (interrail support) and didn’t received an reply since two days. I also contacted trenitalia via phone. They said that they are not able to exchange the ticket and that I definitely cannot take the train with that reservation. He also mentioned that it won’t be possible to ask the on-board staff for a change of that reservation. Hope someone can help me. I don’t want to buy a second reservation, obviously, and don’t want to stand with my child in Zürich in the end without a possibility to continue our travel. Best,Max

3484
S
Engin-ius
2 years ago
Ben Donohoe
Ben DonohoeNew aboard
asked in Train connections & reservations
Nightjet vs Eurail Schedule Conflict

Hello. I booked a ticket on OBB that shows a direct train without any changes from Munich to Venice on June 8—NJ 40463. However, Eurail doesn't seem to have this itinerary and instead suggests that I have to change trains, though the arrival time is the same. How do I add this trip to my pass?

923
Angelo
Railmaster
2 years ago
J
John C BlainRail rookie
asked in Eurail & Interrail Passes
Eurostar/ cross channel ferries also counted as outbound and inbound?

I live in Sandy Bedfordshire.On my 1st day’s journey, I intend to travel from Sandy to London St. Pancras International by Thameslink.  Then on to Amsterdam on the Eurostar.I will also be making my return journey via Eurostar but from Paris upon my final day’s travel.My question is, while I appreciate that the Thameslink portion of these journeys count as outbound and inbound domestic journeys and are limited to one each way where the Interrail pass is concerned.  Are the Eurostar Journeys also counted in the outbound and inbound journeys.The Eurostar journeys start from St Pancras which is in the UK, but as you effectively have to cross the UK border in order to board the train, is this counted as a European journey that begins and ends outside the UK, and therefore not included in the outbound or inbound restrictions and as such, not limited to one journey in each direction?My question also includes the cross channel ferry service from Harwich to Hool of Holland 

2032
seewulf
Railmaster
2 years ago
E
Full steam ahead
EyeFull steam ahead
asked in Eurail & Interrail Passes
I have not got a response from customer service

I asked customer service about activation of global pass a week ago and this situation is emargency for me but I have not received response yet. I am traveling using this ticket now, and I am almost going to finish my trip. When can I get a response from customer service? Although I also texted message to personal one she has not reply as well.

1294
A
Railly clever
2 years ago
Cece Hugo
Cece HugoRail rookie
asked in Eurail & Interrail Passes
Pass cover number for mobile pass

New to the community Same issue as so many others. Need pass cover number to book Nice to Aix on travel b-europe.com.Please assist as soon as possible. Thank you so much!

885
Matthias
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Train connections & reservations
Belgium and France train schedule

Does anyone know the official websites for Belgium (Brussels) and France (Paris) Trianon scheduleds? 

501
S
Engin-ius
2 years ago
Ana Talavera
Ana TalaveraRight on track
asked in Train connections & reservations
Cancel / refund my reservation Eurostar

Hi,I bought a global pass and did a reservation from Paris/FR > London/EN on the website Eurail on June 1st but I couldn't get the extension of my vacation to use it.That said, I need to get the refund or exchange of this seat reservation for another trip that I shall do at the end of the year.Is that possible?

419824
Rona Gray
Keeps calm and carries on
2 years ago
Jay Joan Minier
Jay Joan MinierRail rookie
asked in Train connections & reservations
Can I use the global pass from Heathrow airport to Maideenhead?

Can I use global pass from the airport to Maidenhead? If so; which train? We are traveling from the US.

713
Jay Joan Minier
2 years ago
Reza Barzegar
Reza BarzegarNew aboard
asked in Eurail & Interrail Passes
One Country pass Portugal, need reservation for every train.

Country pass ticketHello everyone, i have bought a country pass ticket to portugal, i want to go in the end of july. But when i check out my trip for like say june(my bad for not doing so earlier). I see that i need to reserve seats for every train wich will be the cost of my ticket in the first place. And some trains can’t be boarded with country passes? I am just really confused, does anyone have any advice on what to do?

501
seewulf
Railmaster
2 years ago
Z
Full steam ahead
ZugUmZugFull steam ahead
asked in Train connections & reservations
Alternative to ticket via post SCNF

Hey desperately trying to book a seat from a train from narbonne, france, to madrid, spain. Train would leave on the 2nd of June, so there’d still be a full 7 working days to get the ticket to me, yet the interrail booking system says it would not arrive in time. Any alternatives? SNCF hotline kicks me out off the loop after 15 minutes, tried twice already. I’d have to cancel my entire trip otherwise.. -.- thanks

783
Z
Full steam ahead
2 years ago
Pascal Schelper
Pascal SchelperNew aboard
asked in Eurail & Interrail Passes
Reaching out to Interrail service

I already tried to reach out to Interrail via mail, but there was one reply more than a week ago. They sent an automatic reply and ask if my concern is still ongoing. I immediately replied and told them about my concern again. Since then nobody reached out for me. My problem is, my connected ID is not mine of my home country it is the residence permit of switzerland. I wanted to use Zürich as my place to stay during the Interrail. But on my first trip, when I actived my online pass, I had to connect my residence permit, since my german passport was at home. Now I cannot use any trains in Switzerland anymore because of in and outbound.  It would be really keen, if anyone would be able to tell me how to reach out to interrail. The service station of SBB in Zürich cannot help me, since they have no access to online tickets yet. Thank you very much in advance! 

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A
Railly clever
2 years ago
F.V.
F.V.New aboard
asked in Eurail & Interrail Passes
Who can I take with me on my travels?

Me and my buddy won an interrail ticket each recently (yeah us!) and we’re currently planning out our journey. However, my friend let me know about something he found online, specifically that there is a way to take people with you, who do not have their own interrail ticket? The general information we’ve gathered is pretty vague, something about those people being born between specific dates and the like, but I wanted to ask, is this information valid? Is it possible to take people who don’t have interrail with you on your travels, and use one ticket for all of you?  

802
M
Full steam ahead
2 years ago
Julie D'Angio Herron
Julie D'Angio HerronNew aboard
asked in Train connections & reservations
Paper ticket in USA, traveler in Spain. Can reservation be changed for a mobile one?

My daughter’s ticket/reservation came to USA after she left for her trip.  She is now in Spain.  Is there a way to change her paper ticket into a mobile one?  Or reissue the paper one in Spain? Or do I have to mail it to her in Spain.  Any information would be appreciated!

393
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Railly clever
2 years ago
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