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I bought eurail pass today, but soon after I found 10% sale !!! I bought with plus status, so I’m sure I get full refund..  But actually I also reserved some seats,, pass itself is not activated yet, but can I change pass no to current reservation ?? 

Hi my family is currently in Paris France right now with 1 senior and 2 Child and they are a party of 9 havingtroublE with booking for their Eurail seat reservation on their trip to Paris to Lyon on December 25. Please Help. This is what is Shown on the  booking for their seats they are hinding 1st Class tickets. Please Help.  

Morning all, I noticed the 10% this morning and I just want to make sure that I’m correct with possibly swapping my pass for one of the sale passes. I currently hold a 5D/30D with plus.I’m considering either keeping the 5D/30D or swapping for a 7D/30D.If I’m correct, I would have to purchase the new pass, then ask for an exchange if upgrading to the 7D/30D pass? Would the same still apply if keeping the 5D/30D pass?I also have a few reservations and as far I can tell, reservations are associated by name, therefore there should be any issues by changing passes. Am I correct?Thanks again.

We are going to travel for 1 month to the UK and Ireland. Should the Ireland pass and the British pass or the Global Pass suit us? What is the difference? Do it allow different trains?

Hello everyone,I'm planning to travel to Poland from Germany (my resident county)I have a question. Can you travel from Germany to Poland, or do you have to be in Poland to be able to use this pass? Thanks for the help:)

Hi all. Where and how do i book a Paris to Zurich ticket with my interrail pass? I can’t find the option on any of the booking sites to add my interrail pass.

Westbahn Munich-Salzburg: is a German Onecountrypass valid?

I am also looking into an Interrail pass, for example for 5 or 7 days within 1 month.Question: if you start with the direct night train from Arnhem to Vienna (which then departs on Tuesday evening for example and arrives on Wednesday morning), does that count as 2 travel days or 1 travel day?And does it make a difference if you book a non-direct night train?Are there terms and conditions where I can find that?

Hi, Do trains run from Valencia Estació del Nord -- Cordoba via Alcazar de San Juan i.e on the route as described here https://www.theguardian.com/travel/2022/apr/05/rail-route-of-the-month-barcelona-to-cadiz-the-slow-train-right-across-spain?I cannot find any trains from Valencia- Alcazar de San Juan on renfre.com.Thanks!

Good morning, I'm from Brazil and I'm using a translator, I apologize if any words are wrong. In March 2023 I will be in Europe for 15 days. And in a few days, I will use the Eurail train. I bought the 4-day Global Pass.I have two doubts: RESERVATIONSCan reservations only be made 90 days before each destination?Is it done through the app or on the Eurail website? TICKETOn the day of train travel, how does it work?Will I have a QRCode in the app or will I have to issue a printed voucher?Will Eurail provide me with something to mark the days of using my Global Pass? I confess that I'm a little lost for having bought it.If you can help me more or less with how to book and pick up tickets later during the trip, I would be very grateful.

So we are new to Eurail, travelling with husband and 3 teenagers. Is it best to all be on one device?Also how do I start booking?Stockholm to Oslo, then Oslo to bergen, via Flam. We have 1st class tickets so would love to utilise these. Then Copenhagen to Vojens.Then onto Berlin. That’s enough for now, just want to get started booking.So do not activate till day of travel? It’s a 15 day pass. And if passes are on different devices, how do we book together?

Thank you to all the contributors who have spent their time answering questions and providing many help documents. Having spent time looking at these and the answers to questions raised, I think (hope!) I completely understand how Eurail pass works.I have also read that some users have had problems with Mobile pass failing at the most inconvenient time.While I am very comfortable with use of technology, such a failure can mean buying expensive tickets to continue our journey.I will get a paper pass. If I link this to the app, does this invalidate the paper pass?If I have paper pass linked to app, I can do all planning and ticketing in app. At the same time, I would complete the journeys section on the paper pass, matching the journeys created in app. If the mobile app does not work, can I show the paper pass for inspection? Thanks for any advice that can be offered

I purchased a 30 day pass which must be activated by May 1, 2023.I plan to travel from April 1, 2023-April 31, 2023.If I want to make reservations now (December 2022), should I activate my pass? If I activate my pass on December 21, 2022 will the 30 days start on December 21, 2022? Or will the 30 days start on my first day of travel which is April 1, 2023?Why is it so difficult to get a clear answer to this question?

Hi we're booked from Strasbourg to Paris est on Jan 4th to arrive at 14.05 .…However I've just realised our eurostar booking from Paris nord leaves at 15.13 …Will that be leaving ourselves too short a time to check in for the Eurostar??And can I change my strasbourg booking to an earlier train or do I have to cancel & rebook?? If I have to cancel what is the cancellation fee ??Many thanks 

I just checked availability on a connection on https://www.interrail.eu/de/book-reservationsBecause the critical connection was available, I bought the interrail pass. Now, if I use an incognito tab, the connection is still available, but with the pass, it shows up as “unavailable”.This is, at best, scammy and bait & switch behavior.

Hi there! I’ve just purchased a 10 days in 2 months global Eurail pass and am nervous to activate it using the app as I’m unsure about the validity period and when that begins. Does it begin the day I activate my pass, or the first day of travel? Thanks!

Bonjour,J’ai enregistré récemment mon voyage sur l’application “Rail Planner” via l’onglet “My trip”. Dans l’onglet “My Pass” j’ai accès pour chaque jour de voyage je peux cliquer sur “Show Ticket” et un QR code apparait. Cela suffit-il pour monter à bord des différents trains que je dois prendre?De plus, pour les trains où des réservations de places sont requises, comment dois-je m’y prendre?Merci d’avance. :)

Dears, I am wondering if it is possible to make reservation in advance before buying EURAIL PASS.I heard that some trains require Pass number to make the reservation. Thank you in advance.

Hi there, our paper Global Pass has not arrived, it got to the Dutch border on the 22nd November but then the trail went cold. I dont know what the UK tracking number is, it was due to arrive in early December, and we travel tomorrow evening.Is there any way to contact an actual person in Eurail to try to find out where it has got to? We have pre-bought lots of (often rare) tickets to get up to Northern Sweden, using the pass number we were given in the confirmation/order emails.Can anyone tell us whether if we buy a mobile pass, and then cancel the paper one, we can use the existing paper tickets (bought direct via Eurostar and swedish railways as the Eurail website seemed to fall over lots of time), with the pass ‘number’ listed on the mobile pass? Does the Mobile pass even have a pass number? The paper tickets have ‘only valid with a railcard’ printed on them, but it doesn’t quote a particular pass number. I dont think we’re going to be able to re-buy all the tickets via the app, we

i have a train ticket from London euston station to Liverpool lime station via crewe on 26 Dec 2022. Is the train still available?

I have eurail global pass. I want to use GET your guide benefit, but my code dosen't work. I am sure I use correct passcode.I found it from email when I order a pass.  there's a message saying Passcode is incorrect. You must provide a valid passcode to view any details for this benefit.  How can I get this benefit? please let me know. 

Hi everyone, we are planning to travel from Germany (Frankfurt) to Sweden (Stockholm). We bought the mobile pass and now face the same issue that many seem to have: our night train from Stockholm arrives on 03.01. in Hamburg. Afterwards the app doesn’t allow us to add a train to Frankfurt because “our inbound journey took place on the 2nd”. And while we cross the border to Germany somewhen on the 3rd, the last stop of the train before Hamburg is in Denmark at around 11pm. Therefore the trick to split the journey doesn’t work. Attached screenshots of our connection. Does anyone have an idea how to solve this? Many thanks I advance, Tim

Our customers are trying to set up their pass for tomorrow (21st December) but when adding the pass to the app it seems to think the trip starts today (20th December) and wants to use an additional pass day when it should not. We have asked them to uninstall and reinstall the app and the error is still happening.

Hi,  I'm currently travelling with an Interrail Global Pass (7 days) on my outbound journey from the UK to Germany. When my ticket was scanned on the train, the system showed the inspector a note saying "Valid in country of residence". This confused him (as I was on a train outside the UK) and he thought that my ticket was ONLY valid in my country of residence, i.e. within the UK.  However, I clearly booked a Global Pass, added the exact journey from the UK to Germany to the ticket and selected it as an outbound journey. My ticket also shows that its a global pass, its only the information that shows up when it's scanned that is confusing.  Why does the system show the ticket validity that way? Is it to highlight that, in contrast to other travel days, the outbound journey is ALSO valid in the country of residence?  I want to get some clarity on this in case I have to discuss this again today. Thanks! 

Dear All:I am Kathy form Peru. I am in the midst of understanding the Eurail Global Pass as I am going to visit Europe for the first time. Enquiries below is what come across me when I plan my travel itinerary:I am planning to purchase a Eurail Global Pass 4 days in 1 month: on the eurail website it says that I can travel from 3 to 5 different destinations with this plan. When I go to "Plan your trip" they ask me "Where do you want to go first?" Actually I want to go to Paris first by train but from Barcelona and this is what confuses me: when I put that I want to go to Paris first they don't ask me from which city I will travel to Paris and automatically just because I put Paris as the first destination without them knowing from wich city I will travel to Paris they already charge me $82. The itinerary that I want is Barcelona-Paris, Paris-London, London-Bruges (Belgium), Bruges-Paris. These are 4 trips, but when I put on the eurail website this itinerary it says that is a “5 days tri