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Train connections & reservations

Your go-to platform for discussing everything related to reservations

  • 5,755 Topics
  • 24,914 Replies
5755 Topics
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Johanna RolletschekRail rookie
asked in Train connections & reservations
Can't book ferries

we need immediate help! Since 10 days we wrote the interrail support an important request.We can‘t book the ferrys for our trip in September. We have the 4 day greek island pass and if I wann to book the first ferry, the screenshot in the attachment occures.We already booked three ferrys but we canceled them because we didn‘t reservate them in the correct row. We called the Attica group but they said you should fix the problem.We already booked all the hotels and the flight and if you don‘t respond soon it was all a waste. We beg you to help.

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Railmaster
2 years ago
Dan Hill
Dan HillRail rookie
asked in Train connections & reservations
Unable to complete seat reservation - can't get to the next step after completing passenger details

When attempting to complete a seat mobile app seat reservation from Naples-Venice 8:09 01/07/22 I am able to select the reservation I want and fill in billing address. However when pressing the fill in passenger details to get to the next step either nothing happens or it takes me back to the home page. Any idea what I’m doing wrong?

1645
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2 years ago
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scorpsflewNew aboard
asked in Train connections & reservations
I can't press "continue to traveler details"

It’s quite frustrating because I can’t press the “continue to traveler details” button. I have tried to book for only one trip after I read that usually that happens when you try to book several trips at once, but it’s still not working for me. Not loading, nothing. Any solution to this?notes: I have the Eurail Global Pass and traveling with 4 travelers

4332
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2 years ago
Natalie Maria
Keeps calm and carries on
Natalie MariaKeeps calm and carries on
asked in Train connections & reservations
Missing e-tickets in reservation email

I received the confirmation email with the e-tickets for the journey except for one.  I have emailed Eurail and tried calling - no response.  How do I get a response from them?  This is very frustrating.  

46525
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2 years ago
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DriesRail rookie
asked in Train connections & reservations
Why does my app say something different than the website?

why does my app say something different than the website 

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Railly clever
2 years ago
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Andi97Right on track
asked in Train connections & reservations
Reservations in Denmark - mandatory or not?

Hello,my trip to denmark starts on monday. I tought i already have all the information and tickets required but now i am reading different things about the seat reservations in Denmark. The Interrail App says, that no reservations are required on the trains but some people here said that they are mandatory. What is correct? The train would be an IC between Odense and Kopenhagen at 5:56 Thank you very much in advance!

6354
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Railmaster
2 years ago
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Lawrence WilsonNew aboard
asked in Train connections & reservations
Seat reservations for Barcelona to Seville direct

We want to travel on a direct train from Barcelona to Seville in Oct over but not clear how to book seat reservations with our Interrail 2nd class pass? Advice greatly appreciated.

3012
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Railmaster
2 years ago
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ValleyBNew aboard
asked in Train connections & reservations
Checking out during the travel day

Hey, I am travelling to paris from the Netherlands and I have 4 changes. For some of my trains I have to wait 2 hours, can I exit the trainstation (check out using my interrail pass)  visit the city and continue my journey as planned, without it being seem as seperate travel days? To sum it up, can you check out and back in, as much ad you'd like on 1 travel day?

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Railmaster
2 years ago
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jessicamartinNew aboard
asked in Train connections & reservations
Sitzplatzreservierung & erhebliche Zugverspätung

Nicht nur hatte der ECB 84 von Rimini nach München am Freitag, dem 19.08, (Abfahrt 10.34) eine erhebliche Verspätung von 4 Stunden, auch waren dort jegliche Sitzplatzreservierungen ungültig. Deshalb ist meine Frage ob man denn das Geld für diese Sitzplatzreservierungen zurück erstattet bekommen kann und auch eine Entschädigung für die Verspätung erhalten kann?Darüber hinaus endete der Zug spontan in Rosenheim, weshalb es sich nicht um den ursprünglich geplanten  Direktzug handelte.

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Angelo
Railmaster
2 years ago
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pieter155Rail rookie
asked in Train connections & reservations
Nightjet from Basel to Utrecht

I'm traveling from Spain to the Netherlands and since many trains are fully booked, I've filtered by 'no reservations required'.This gave me the option of a night jet from Basel Sbb to Utrecht Centraal. When I tried to look up this train, it only showed URLs to making a reservation for seating/sleeping on the night jet. My question: does anyone have experience with NOT booking a seat on a night jet, and still being able to go on the train? Is it possible at all? And if not, why does my railplanner app show this option?  

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Full steam ahead
2 years ago
N
Keeps calm and carries on
Nathanlv105Keeps calm and carries on
asked in Train connections & reservations
Cancel seat reservation

Hello Eurail CommunityMy trip from Brig Switzerland to Milano Italy for August 21 has seat reservations for 2 passengers. How do I cancel the seat reservations for this trip which I have already purchased last month? If I cancel my trip, will it automatically cance also the seat resevations? Will I get a refund for this seat reservations? thanksNathaniel

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Full steam ahead
2 years ago
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Keeps calm and carries on
TaylorKnopesKeeps calm and carries on
asked in Train connections & reservations
Prices changing when making reservations

Hi there! I’m a 3 month pass holder and I’m trying to make a reservation for July 21st. Paris to Spiez. 11:20-17:03. Second class seats. It first says the price is 10.80 and then jumps up to 47.08 randomly for the checkout price. Is that the correct price? Even if I have 2 people on there it should be only be 21.60 with the 10.80 price. I just don’t won’t to over pay if I don’t need to. Thank you for your help! 

3693
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2 years ago
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Rcerezo18New aboard
asked in Train connections & reservations
Transbordo- de tiempo muy corto,

Hola, próximamente voy a realizar un viaje con interrail y tengo varias dudas. Por ejemplo al hacer el viaje entre Praga y Budapest tengo varios transbordos de tiempo muy corto, unos 10 minutos entre cada tren ¿si se atrasa y pierdo el otro tren puedo usar mi pase para coger el siguiente si no lo he programado?

4113
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2 years ago
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Full steam ahead
YorkieFull steam ahead
posted in Train connections & reservations
It does work if you follow advice

At last after 2 years we get to use our pass.Plans made moths ago  reservations via IR, Oebb and DB as soon as available and app tested and disabled until today.Flew to Catania from UK and 2 nights in Syracuse. Printout of reservation for 1010 for Syracuse to Salerno in hand and passes activated. Journey added from trip.We boarded and set off on time. Ticket inspector scanned passes and looked a bit lost. Came back with colleague and asked to see tickets again. Started to reopen app and then he saw the reservation printout on tableImmediate calm and off they went.Highlight was the last boat train crossing in Europe.8 hours plus and arrived bang on time. 

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Y
Full steam ahead
2 years ago
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MargueriteRail rookie
asked in Train connections & reservations
When to book a trip after securing Eurostar reservation

I booked a seat reservation on the Eurostar for 13th September. When do I have to enter the matching rail trip on the Interrail app at the latest?

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Railly clever
2 years ago
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Keeps calm and carries on
Natalie SKeeps calm and carries on
asked in Train connections & reservations
Why was I charged for 6 x reservations that I didn't get confirmation for and don't have in my account at all.

I booked a reservation for 6 of us from Barcelona to Paris on 4th October at 9.10.  It said 'thankyou we are processing your order' and that it may take up to 30mins to receive it in your account.  Well it processed the payment of AUD $336.41 however I never received any confirmation email and the reservation doesn't show up in my account at all.  So it seems there's been a glitch and I've paid for 6 x reservations I don't have. What should I do?

633
N
Keeps calm and carries on
2 years ago
cmiclgn
cmiclgnNew aboard
asked in Train connections & reservations
Ticket from VIDELE (Romania) to ISTANBUL (Turkey)!

Hey!I had won an interrail ticket through DiscoverEU. I would like to travel to Istanbul and had already arranged my first few reservations. From Brussels to Videle I have been successful: sometimes through a detour, but that doesn't matter.From Videle (Romania) to Halkili (Turkey), I can't manage to book tickets or make reservations via the app. Since this didn't work, I tried to book a new ticket through the Romanian site, but that caused a lot of side issues. According to the booking, I would have to pick up my ticket at the station itself, but then when completing my payment, I also have to select a station, which does not list 'Videle' as a 'pick-up station' at all. I also can't get contact arranged with the country for the service.Is there perhaps a way to solve this, or to avoid the country of Romania and get to Turkey via a detour, starting from Brussels South on September 1, in the evening, towards Istanbul (pendik) or (halkili).Kind regards,Semih  

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Railmaster
2 years ago
wiebedekok
wiebedekokRail rookie
asked in Train connections & reservations
seat reservation TGV Valence-Brussels Country Pass

Hello train lovers! I have an Interrail Country Pass for France and wanted to make a seat reservation for TGV Valence-Brussels. (last part of the trip) - From all information I understood that this train is included for the Country Pass France, but the system does not allow me to book seats to Brussels. Only to Lille.How does this work? Is it included or not? Do I need to buy an additional ticket and if yes, where and how?Thanks! 

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Railmaster
2 years ago
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nataliesRight on track
posted in Train connections & reservations
RENFE booking - train apparently full?

Hello Yes, I’m aware of all the RENFE tips and advice and I have found away to make my interrail reservations. I have been waiting for the last journey I need to reserve to come online and have been checking the RENFE site every day. It just became available today (travel in mid/late October) but says that the train is full already. Does anyone know if this might be a system gltch (ie it might clear up and reservations become available) when things are first put online?  

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Y
Full steam ahead
2 years ago
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Jessica WalshNew aboard
asked in Train connections & reservations
ICE 9574 23/08/2022 : Stuttgart Hbf-Paris Est

Hi, please can you advise how to book the ICE 9574 on 23/08/2022 from Stuttgart Hbf to Paris Est at 10:53am and arriving at 14.05pm. The interrail app is showing an error message and when I go to book on the SNCF or DB it’s showing at around €300!I also tried to book the train at a Swiss station but they couldn’t book it either. Plus they say this problems happens all the time (not great for young travellers who are trying to get home). I know I could purchase the tickets from a German train station but this is TOO late and there will most likely be no seats left.  Lastly, if I am not able to get a seat reservation for myself and friend can we still get on the train? Or do you HAVE to have a seat reservation?  Many thanks, Jess 

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Full steam ahead
2 years ago
USuser2022
USuser2022New aboard
asked in Train connections & reservations
Getting reservations on a train that requires them. Also no receipt by email for paid reservations.

My husband and I are on a Carnival Great Britain cruise that will end at 5 am, Sunday, 8/21. Under my trips on the Eurail app we have tickets for our trip from Dover Priory to Paris at 09:49, arriving in Paris Nord at 15:47. I paid for reservations online last night for Dover to London, but did not receive an email receipt. I tried to make reservations for London to Paris at 12:31, but the website I was on said it was impossible!!! I need help!!! We have hotel reservations in Paris on 8/21. Also, on 8/12 I had a trip for 2 set up on Eurail to go from London to Dover priory, but we didn’t go or use that day on our Eurailpass because I had forgotten that I had already paid for a tour bus to take us from London to Dover. Did we lose credit for that day because we didn’t go? Also, I paid for reservations for that trip and, like the current situation, I never got an email receipt for those paid for reservations, either!

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A
Full steam ahead
2 years ago
Jay Nordquist
Jay NordquistRight on track
asked in Train connections & reservations
Schedule discrepancies

So I’m very confused about why the schedule I look up online, or on my app, don’t match up with the train station schedules. Trying to get from Madrid to Avignon, see the routes, trains on my app and online..have to make a reservation, we go to the station, and the guy at ticketing says he can only get us to Girona. Makes no sense. We accept the ticket, make the reservation and leave. Get back to our room, see the same trains that will get us to Avignon, and just plan to go to Girona, and go from there. This is the second time this has happened. Why don’t the schedules match? 

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Jay Nordquist
2 years ago
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CondekoRight on track
asked in Train connections & reservations
slaapplaats reservering

Een maand geleden heb ik een interrail globalpas gekocht voor een treinreis van Etten-Leur naar Rome. Mijn reis staat in de app. Het lukt niet een slaapplaats te boeken op het stuk van Muenchen naar Rome. Kan iemand mij helpen? De reis begint op 1 oktober.                     Alvast bedankt 

917
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2 years ago
James Ewing
James EwingNew aboard
asked in Train connections & reservations
Night train from Istanbul to Sofia. I can't find the schedule.

Hello! This is my first post here as I will soon be in Istanbul and I’m wondering if anybody knows whether the night train from Halkali station is running to Sofia Bulgaria. The Interrail/Eurail website seems to imply that it does however I cannot find a schedule and I read a bloggers page that said it wasn’t running due to Covid (but the page hadn’t been updated in awhile). Thanks in advance!James

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2 years ago
Luca Chiostergi
Luca ChiostergiNew aboard
asked in Train connections & reservations
My train is late, missed a connecting train.

What happens if my train is late and I don't get my connecting train. Can I add another ticket on the day if I take a different train?For example an ICE for another or an ICE for an RE?

2311
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Railmaster
2 years ago
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