Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 4,398 Topics
- 16,670 Replies
Benelux pass not allowing travel to and from country of residence
I booked my Benelux Interrail pass yesterday (within the last 24 hours). Thinking it allowed travel to and from my country of residence (Germany) like the Global pass that I used in the past did, I activated it last night (within the last 12 hours) and tried to book my journey only to learn it doesn’t allow this. I am very disappointed since it wasn’t mentioned on the webpage where I was booking it. I don’t think the pass can be used now by me (because of time constraints and travel plans not matching) and don’t know what the best course of action is here. I have asked for a refund but it says it’ll take many days to get a response regarding that and online I can only read that if the pass has been activated, you cannot get a refund. Not sure if I should go ahead and purchase the global pass now (I don’t have a lot of money to spare, since I am an intern) or wait for a response regarding a refund or pass exchange. 😔 Some advice would be great! 🥺 Help me!
Change in country of residence
Hello, Is it possible to change the country of residence if the pass has already been bought and activated OR if the pass has been bought but not yet activated? Currently, I live in Belgium but my country of residence will change from July/August. Since, the country of residence change dates are not yet clear to me, I want to accordingly buy or activate the pass. Thanks!Regards, Anusha
Difference global pass and continuous pass?
Does anyone know the difference between a global pass and a continuous pass?I wanted to purchase a global pass for the summier because I will be travelling over 28 days and visit more than 5 countries. A global pass for 1 month will cost me 893 euro. Cause of the 50th anniversary of interrail there is now a flash sale (50% off) for a continuous pass (?).The conditions for the continuous pass look the same as for a global pass (travel unlimited for 1 month through 33 countries). But why the difference in name than? Thanks for the help!
Can I buy *another* pass during the discount?
Hi, I’m planning a holiday for a couple of weeks and was trying to squeeze all the travel within 7 days in a month. But now it turns out there’s an offer for 50% discount on full-month passes. That’s great! already bought thatNow I was wondering if I can buy another 1-month pass to use later this year. It seems the offer ends in 3 days, and I still won’t have activated the first one. Will that interfere with the current pass or can I “hoard” another one? It seems too good to be true, wanted to check
Time limit for the use of the 50% flash sale tickets?
Hi, I just noticed your 50% off flash sale - valid 6-10 of May 2022. Sounds awesome! I wonder if those tickets have a limit as during which time period one can use them? Is it possible that I buy a ticket today and start using it in the beginning of October? Kind regards, Jonas
Traveling through my own country with a global interrail pass
Can I travel through my country of residence after I took an outbound trip. For example I live in Germany and traveled with the global pass to France can I take a trip again through Germany to get to for example to Poland or do I have to go around Germany?
DiscoverEU: Code for traveling with friends
Hey,In my application I indicated that I would like to travel with my friends and add them later. I have already registered through the link that I got. Now I am wondering where exactly my friends need to register/enter my code to travel with me (my booking deadline is already 5.8). Do you what they need to Do?
Reservations required? What is included in 1st class pass?
HelloMy boyfriend and I will be travelling with eurail for the first time in July. We have a few questions regarding our trip. I have attached some pictures of our route. Are reservations necessary for our trip if we buy 2nd class? Can we avoid reservation by buying 1st class? Would it be worth it to pay for 1st class for our trip specifically? The interrail website states that food & beverage may be included, but I can’t find more information on that.Thank you in advance for the help!Best regards,Christina
My daughter does has not been included on the pass that we just bought! What do I do as I cannot speak to anyone!
Hello,Bit of a panic! We bought a 5 day pass for 2 adults, a youth and a child (11 years old) When we have looked at the pass to book some train reservations her name does not appear. Has anyone had experience of this? Is there something I am missing? We have an email from Eurail where it says 2 adults, 1 youth and 1 child. But the child doesn’t appear on the pass app.I have been trying to get in touch with customer services but I have only managed to chat with a bot and they have been no help at all. Please could anyone give me some information?Many thanks,Chris
Interrail Pass 1 monthsCan I only get out of my home country once and back once or can I go back to my home country and go again to another country?
Can I only get out of my home country once and back once or can I go back to my home country and go again to another country? The description is a bit confusing as it sounds like it’s only possible to get out of Germany, stay outside for a month and get back? I would like to travel, come back, stay at home for a couple of days and go into another country.
I have no address?
Hi,Since January 2022 I am a nomad without an adress. I'm interested in a pass but I will need to enter my country of residence, which I assume could be the adress I use as a post adress. Nevertheless I would like to visit friends and family in the same country but I would need more travel days then the outbound and inbound. Could I use another adress of someone I trust? I don't need the paper pass, only the digital one.I would like to be able to travel a few days around my 'home country'.Greetings
5 or 7 days pass?
Hi, I need help please. I don't understand why the website says I need more than 5 travel days if I only have 5 travels planned? https://www.interrail.eu/en/tripplanner-map?fbclid=IwAR3JWahveeVBg6dlbBn10h3rCa24TFOkcPx4Mgoqv2cBDfyrz7NrNfBjQY4#adult=2&start=2022-06-14&end=2022-06-24&travelDays=5&trip=3dzIT00%2C3g7IT03%2C8xAT03%2C268SI01%2CalHR02%2C25oHU01
Sweden to Copenhagen. What pass to choose?
I am booking a trip for 5 people. We are flying into Stockholm and we fly out of Copenhagen. We will be visiting several cities in Sweden before ending up in Copenhagen. I am a bit confused on the type of pass to purchase. We plan to go from Stockholm to Gotenburg to Malmo to Copenhagen spending a few days in each city. What do you suggest?
Questions about Trip and Journeys and Tickets
Hi Eurail CommunityI apologize if I ask too many questions. I am new to this trip planner and I just bought two Global Mobile Pass - one for my me and one for my wife and I have added both Pass into my Eurail App currently installed in my i-phone. So in my i-phone there are 2 Passes now. We are targeting to visit Europe in August this year.So, here is my situation. I have created in my Eurail App a total of 2 Trips - one named for me and one named for my wife. After activation of these Passes, I will now use the planner to look for journeys and then save these journeys to each of the two Passes and then connect these journeys to each of the two Passes. Only then will we get a Ticket (barcode ticket). Can I save multiple journeys to my Trip and duplicate those journeys to my Wife’s Trip? And then, will each journeys in my Trip and will each journeys in my Wife’s Trip be ticketed individually per journey like one ticket for departure and another ticket for the return (example for 1-day A
Travel in Switzerland on a one country pass
Hi, I have a 1st class 6 day pass that I intend to start using in a week. I would like to know from experience how others have found the travel around Switzerland by train? Already have plans to visit a number of areas in a week so as I understand it:Each day I want to travel I need to use my phone and add the train journey to it (so Basel to Zurich for example as a journey in the app) Certain tourist type trains (such as the Bernina Exp). require a seat reservation too.One question, with the 6 days I know I can use them any day in a month but I will be using them one day after another so do I have to plan journeys in calendar order? So can I make a seat reservation on the Bernina Exp. say on the 17th today, add to the app as a journey and then tomorrow add a journey to the app for the 14th? My pass is set to be active from the 12th.Many thanks for thoughts and advice
Seat reservation London to Paris is not avaialble
Hi there I am trying to book my train from London to Paris on May 29th at 13:31 pm and it shows that all seat reservations are unavailable nor the next day. Can someone please help me book my seat reservation? It currently shows 0.00 and prices unavailable. See screenshot below. I would like to book my seat today so it doesn’t sell out. Thanks. Heather
Can I buy individual train fares or do I have to buy the Eurail pass?
Hi, I’ve been trying to book the overnight train to Rovaneimi from Helsinki but it only shows me the timetables and won’t allow me to book without a Eurail pass. The pass is hundreds of dollars (US traveler) and I’d only be booking this train with return and the speed train from Paris to Provence. Thanks!
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