Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hi I’ve got rather confused as to how the planner app works. I created a fairly complex trip on my iPad and added it to my pass on my iPad. However I really need to have the trip on my phone, so i successfully added the pass to my phone. However though the pass is there, there isn’t any trip associated with it. Do I need to create it manually on my phone from scratch or is there an easier way? Thanks
5, 6, or 7-day pass (eurail pass) for one country - France & pass activation & seat reservation timing
Hi everyone:Researching; planning for May 10 to 24, 2024 trip (2-week trip) to France with senior parents.Train Trips Needed:Sunday, Paris Montparnasse to Chenonceaux (round trip) approx €330 (RT tickets for 3 persons); required 2 TGV seat reservation x 3 persons Monday, Paris St Lazare to Vernon-Giverny; round trip €54 (RT tickets 3 persons) Tuesday, CDG T2 (TGV) to Colmar; one way €389.10 (3 persons); required 1 TGV seat reservation x 3 persons Thursday, Colmar to Lyon Part Dieu, one way €237.3; require 1 TGV seat reservation x 3 persons Saturday, Lyon-Part Dieu to Avignon Centre, one way €114 (3 persons), require 1 TGV seat reservation x 3 persons + Avignon Centre - Orange, one way €42.6 Monday, Avignon Centre to Arles, round trip €52.2 (3 persons) Tuesday, Avignon Centre to Nice Ville, one way €204.3 (3 persons), require 1 TGV seat reservation x 3 personsApproximate total train cost using December 2023 pricing is about €1423.50Eurail pass (2 seniors & 1 adult)5-day pass €579/
Help! My daughter is on a train in Germany, having made reservations and getting on the train without activating her mobile pass. She now can not find the confirmation email to activiate. What to do? Customer service for eurail pass said they will get back to us in 4 business days - but she is on the train now! Any ideas?
Bonjour la communauté, j’ai une question à vous poser concernant le pass Europe, j’ai opté pour un pass 7 jours sauf que je rentre chez moi en avion, est ce que c’est possible d’utiliser les jours restants pour se déplacer dans le pays d’origine (France) pour information j’atterris à Nice et je dois rentrer chez moi à Paris. Merci beaucoup.
Hey guys, I’ve put my planned journey from London to Vienna into the website's ‘plan my trip'. By my count, it’s 4 travel days but the planner is counting it as six days. Does anyone know why and which one is right? My plan is:London - Brussels on the 19th AprilBrussels - Frankfurt on the 21st AprilFrankfurt - Munich on the 23rd AprilMunich - Salzburg - Vienna on the 25th April I count that as 4 travel days but the planner is saying it’s 6 travel days, so I need the 7 day travel pass. The link to the planner is here: https://www.interrail.eu/en/tripplanner-map#adult=1&start=2022-04-19&end=2022-04-25&travelDays=6&trip=39eGB00%2C236BE02%2C34jDE02%2C36wDE02%2C2mhAT00%2C8xAT00 Does anyone have any idea what’s up here? Thanks in advance!Caroline
Cannot activate my EURAIL Flexi Pass on my travelling day, is it possible to refund the ticket fee I paid because of this technical issue?
On my previous journey, there are a total of 4 days that I will need to activate my EURAIL Flexi pass to travel between countries, however, I was not able to activate the pass on any single day. I already contacted the customer service but they only reply that they would response within 48 hours, but until now, there are still no response. And because of that, I need to pay for a train ticket fee, which I should no be paying because I already purchased the Eurail pass. Is it possible to refund the ticket fee, since this issue is the Eurail’s responsibility?
Hi, when I bought our passes, I was asked to select our home country as UK or Ireland...so I selected UK as we're in N. Ireland...now my home country on the passes is given as Great Britain which doesn't include N. Ireland...I now need to change my home country to Ireland as Interrail seems to treat the whole island as one home country...how do I make this change?Thnx
Bonjour à tou·te·s ! Je compte faire un voyage de 2 semaines en France en juillet/août en venant de Belgique. Est-ce bien le Pass Global qui est le plus intéressant ? Mon premier voyage en train se fera le 17/07, si j'achète le Pass cette semaine, quand est-ce que je dois bloquer mes places dans les trains ? Est-ce que c'est la date du premier trajet qui fait office d'activation du Pass ? Merci
My name is Federico De Langhe. I've accidentally chosen today October 11 as the first day travelling but my First day travelling will be tomorrow on Octuber 12. I haven't booked any train for today and now I have 6 traveldays left in my app.Please I have a really low budget and I really need to recover my travelday.My order number is EU30324093
Hi, two friends and I and going to travel around Germany in July for two weeks and are looking at the different interrail passes. We'd like a mobile one as it will be alot more convenient for us, so the obvious choice was the Germany 10 days travel in a month pass which says it's a mobile pass, however now there's a sale on the continuous passes it makes more sense to go for the 1 month continuous pass as it is cheaper and offers more flexibility but it doesn't say if it's a mobile pass, can anyone help?
Hey there,my sister and i want to travel to France from Germany, Frankfurt. We would like to visit Paris for a few days, then heading south to Marseille and Nice, .... There we would like to visit the smaller towns by train, like Aix-en-Provence, La Ciotat, Eze, Antibes, Monaco,….we kind of would like to be flexible because of the weather. Now the question is if a france pass or a global pass would be a better fit for us? We are kind of overwhelmed with all the informations.We hope to get some thoughts on that! xx
Hello,I bought Interrail Promotional Pass. It is written on the ticket VALID 30-06-2022 - 29-08-2022. Do I still need to activate the validity?I called to SJ (Swedish railway company) but they informed since valid dates are mentioned, it may not needed. I was in Stockholm central station, and there is no ticket counter/machine in the central station anymore, neither information kiosk could help activating my paper passes.Best regards,Kamrul
I’m thinking about taking the Italy Pass. I checked and realised there are reservations needed but obviously they can be bought online the italian railway website, so it seems really easy. Is there anyone who already did an Italy Interrail journey and give me some feedback?Thank you in advance!
Hi, my name is Victoria. I bought a three months Global Pass for 50 % discount but I am now unable to fully use it. Therefore I wish to exchange it for a “4 days within 1 month” Global Pass.On the interrail page it says, that normal exchange and refund rules might not apply to tickets bought on sale. Has anybody had any experience with this or could anyone tell me if exchanges just work normally (full reimbursement minus 15 € exchange fee)?Best regards,Victoria
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