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Eurail & Interrail Passes

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SunfollowerRail rookie

asked in Eurail & Interrail Passes

Educational and entertaining trip

Hi everybody, I’m new here and completely lost in tone of information. Any help would be appreciated. I’m planning a trip at the end of the March with my two teenagers. We are starting from Trieste and want to go to Basel and back to Trieste with as many interesting stops as it’s possible. Art & science & fun are our goals. I suppose we have 4-5 days. Any recommendations about the tickets/pass or the places to visit?

1 month ago

Mark WKeeps calm and carries on

asked in Eurail & Interrail Passes

Brussels Midi to Cologne - Day Trip Oct 13, 2023

Two of us are taking a day trip on our first class Eurail passes today, Oct. 13, 2023 from Ghent to Cologne. The segment from Brussels Zuid (Midi) to Cologne is showing as “seat reservations not required” and the Eurail site is showing that I can reserve seats for a fee. I went to OBB and tried to reserve seats, but it is showing that no seats are available for reservation on the 10:25 train to Cologne. We need to come back on the Cologne to Midi train at 17:51 and I haven’t checked yet for seat reservations on OBB, but would like to make them I can. If OBB is saying I can’t reserve seats, does that mean seats are full or does that mean that they just do not handle the reservation? Thank you.

6 months ago

ShwetahargreavesRight on track

asked in Eurail & Interrail Passes

What counts as a day if i am using my pass to do local travel in Switzerland?

Hi,Sorry if its a daft question. Would below itinerary count as 1 day of travelGrindlewald-Lauterbrunnen-Wengen-GrindlewaldGrindlewald-Interlaken-GrindlewaldSo above two train journeys if done.in one day count as 1 Day of travel? I purchased a 7 day pass instead of 5 days and thinking of using it for local travel while in Switzerland. Thanks

2 months ago

bigoKeeps calm and carries on

asked in Eurail & Interrail Passes

Need your Help!!!

HelloComplete newbie here thx for all info. For an Oct 1 departure I reserved a Train from Rome to Milan departing at 11:10am and Milan to Ventimiglia departing at 15:10, final destination is Nice. I booked the reservations using the Eurail website.On the Eurail App my 11:10am departing train doesn’t exist, their is a train departing at 10:50am but the train numbers don’t match. The Milan to Ventimiglia is the same departure time. To cover my butt (on the App) I tried to reserve the train departing at 10:50am but it says no reservations available. Argh!What do I need to do? I would imagine I need that 11:10am train I reserved on the website in my Eurail Pass? A reservation alone isn’t good enough from what I have read? You need a Eurail Pass ticket as well.Thx for any help. Brian from Gibsons, B.C. Canada

7 months ago

hugo.sRail rookie

asked in Eurail & Interrail Passes

I can't get confirmation e-mail because I entered a wrong address. I changed it but it keeps sending to the wrong one.

Hello everyone!I ordered 8 Interrail Passes yesterday for the company I work for. While entering my email address I made a typo. So I never received any confirmation email. I corrected my e-mail address in my Interrail account and clicked on “resend confirmation email”, but it keeps sending it to the wrong address. It is pretty urgent and the order is pretty big, can you help me? Is there a way I can get a call with customer service?Thank you!

1 year ago

Lucy Ortiz MartinezNew aboard

asked in Eurail & Interrail Passes

Does a train that makes stops between start and final destination count as 1 trip?

so i want to go from Barcelona to Hamburg, and i know i have to make a few stops, in the DB navigator says it is Barcelona-Paris-Frankfurt-Hamburg, does anyone knows if i take this route does it counts as 1 trip? i have the 4 days in 30 days pass (:

2 years ago

Tripon TitusRail rookie

asked in Eurail & Interrail Passes

i got the wrong global pass

So I won a global pass with DiscoverEu but instead of getting a 30 day pass, the app says I have the "7 travel days within 1 month" passHas this happened to anyone else?What should I do?

1 year ago

Jelmer14New aboard

asked in Eurail & Interrail Passes

Where did the customer service go?

Last year I had to break up my interrail travel after 3 days because of Covid-19. Now I want to exchange the pass for a new one. I have send an email about this to the customer service the 26th of August but still no response. Is there a way to get in contact with someone? I remember from last year that there was the possibility to chat with someone from customer service, but now I can't seem to come past these not very intelligent bots. I really need an answer as I am planning to start my trip the 25th of september.

2 years ago

CariXNew aboard

asked in Eurail & Interrail Passes

Searching Interrail Pass Cover Number

Hello,I purchased an Interrail Global Pass as Mobile Pass a few days ago. I'm trying to book a trip on the ticket.b-europe.com website. However, a Pass Cover Number is required, which I cannot find on my mobile pass. What is the best possibility to get my pass cover number really quickly? Our Travel is starting in a few days, so we are in hurry…Thank you in advance!

1 year ago

LautaroRail rookie

asked in Eurail & Interrail Passes

LeoniJHRail rookie

asked in Eurail & Interrail Passes

Exchange DiscoverEU ticket

Hello everyone,I won a DiscoverEU Interrail pass this year. The pass includes 7 travel days in one month. I would like to upgrade my pass to have more travel days. Is this possible?

1 year ago

SvenEngin-ius

asked in Eurail & Interrail Passes

Problemen met mobiele pas

@Nanja Hallo,Ik lees heel veel over problemen met de mobiele pas.Graag wil ik je dan ook vragen of jullie een actie doen waardoor je je mobiele pas kan omruilen, GRATIS, voor een papieren pas? Het kan toch niet de bedoeling zijn dat je stress moet hebben bij het gebruik van jullie mobiele pas ?

2 years ago

Lynda MoRight on track

asked in Eurail & Interrail Passes

Extension of my paper pass to use them in my upcoming travel

Hi Eurail Team, I purchased my tickets back in Feb20 to travel but couldnt because of Covid. The borders are opening up and i would like to exchange my current paper eurail passes to mobile one to use in my upcoming trip. I have tried to call the agent who sold me the tickets, howver found out they have been liqudated. And i have contacted Support and they have asked to wait 48 days. It has been 72 hours with no response. I am travelling to Europe in May and wish to get an extension on my Global passes in order to use them. I look forward to hearing from you. Linda.

1 year ago

EyeFull steam ahead

asked in Eurail & Interrail Passes

Cancellation of travel dates after activation

I activated train global ticket that I didn't use, and I ended up using it for a day. There is no history left because I hurriedly deleted the ticket when it was activated. Can you cancel it for a day?

1 year ago

RelaxedTravellerNew aboard

posted in Eurail & Interrail Passes

Reopen the Facebook group!

Good Morning, nice to see a Website for a community but why do you closed the Facebook Group?38k Members vs 1,4k Members.Answers in minutes or answers after some days Auto translation via facebook v s Copy and Paste and Google Translator Clonsing the Facebook Group ist crazy shit, its useless!!!! This website is full with bugs, I hate it!!!! It´s free to reopen the facebook group, please do it! I can´t understand you!!!

2 years ago

Caroline AlexandraRail rookie

asked in Eurail & Interrail Passes

one country pass - where to buy?

HiI will have to Travel in Poland quite a few times during the next few weeks. I‘m now thinking about getting a one country pass. Do you know if i can buy it in Poland? i dont know how many days i need yet and im leaving switzerland, where i live, tomorrow. Should i buy it in switzerland to be sure? Thanks for your answer!

2 years ago

shannonnolteKeeps calm and carries on

asked in Eurail & Interrail Passes

Setting off/ returning from/to home using the pass

I live in uk and am starting my trip on Monday but Eurostar was full so am flying to France. Can I use my Eurail pass on trains from home to Heathrow? Do I have to ‘stamp’ my pass on the first journey (its digital so not sure how to do this) and then do I have to do it each time I use the pass? When I fly back to the UK can I use my pass to catch Gatwick Express home?

1 year ago

Breanna KrywkoRail rookie

asked in Eurail & Interrail Passes

Pass Cover Number for seat reservation (mobile pass)

Hello,I urgently need my pass cover number for a train I plan to ride tomorrow! ES 9121 from brussels to london. I tried calling SNCF to book the tickets and they redirected me to Eurostar, and Eurostar’s phone line is only telling me they are “experiencing an unprecedented number of calls, please call back later”Please help!!!

1 year ago

Rachel HoranRail rookie

asked in Eurail & Interrail Passes

Night Train: One day of Travel?

If my train from paris to madrid leaves at 9:15pm one night and i have a layover in Narbonne at 7am the next day and then the train leaves at 10 to arrive in Madrid by 4pm, is that one travel day?

1 year ago

Gael MonceauNew aboard

asked in Eurail & Interrail Passes

I activated my inbound journey, and I can't cancel it. What do I do?

Hello, So here's my problem, I missingly activated a inbound travel day to travel inside Austria and now that the day passed I can't cancel it. I'm French so I didn't need an inbound day to do this travel but I forgot to cancel it. If I can, how do I get this day back ? I can't return home without it. Client service tells they will answer in 7 days but I don't have that much time ...

2 years ago

DougMakaroffNew aboard

asked in Eurail & Interrail Passes

How to get a passcode?

To activate a pass on the mobile app I need A 6 digit passcode that is supposed to be sent to my phone, but I don’t have one yet. How do I get one?

1 year ago

MarionBfrenchRail rookie

asked in Eurail & Interrail Passes

Pass 4 days or 5 days on a month

Hello,I would like to travel between Lyon (France) and Bodo (Norway) with a 4 days pass for 1 month (185€).The trip we were thinking is the following: - Lyon - Copenhagen : 21h30 of trip, leaving one day and arriving the next (2 days of pass taken into account or only 1 ? because the journey is less than 24h)- Copenhagen - Oslo : 8h30 of trip, on one day (1 day pass)- Oslo - Bodo : 19h of trip, leaving one day and arriving the next (2 days of pass taken into account or only 1 ? because the journey is less than 24h). Also, the first and second train leave both on the same date (but the second arrive the next day in the end).So the question is: does the 4 day pass over a month work?Thanks for your help !

1 year ago

Clara FargierNew aboard

posted in Eurail & Interrail Passes

Why can't I use my pass in my home country

Hi, I have 3 journeys left on my pass. and I would like to use them in my country but they explain to me that I cannot travel with them in my country of origin. I don't understand ?Thank you Clara FARGIER

1 year ago

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