Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hello,I have purchased a Eurail Global Mobile Pass (5 Days) flex through Rail Europe to use for travel in September & October.I have reserved seats for travel in Switzerland and into France, entered them in the My Trip section of the Rail Planner app.When I log onto the eurail site on my Macbook (easier to use at home) it tells me I have no trips planned. I guess they don’t “talk” to each other?If I enter the same trip on my Macbook will it cause complications on the Rail Planner App?Also when I go to the Bahn site (for example) I can find a way from Strasbourg to Bregenz to reserve seats but I cannot find how to avoid paying the full fare when just wanting to reserve seats?This is all new to me so I apologise for asking questions which must seem quite basic - I have looked through the linked help articles but perhaps I’ve missed something? Frankly after several days of trying to sort the process out I’m at the point of asking for a partial refund and just booking direct.So many ot
Hello everyone!My name is Alexandra and I plan to travel with my cat through Germany, France and Spain. My question is regarding the extra fee some railway companies (in this case in France and Spain) require you to pay for travelling with your pet. Once I have my Interrail pass and made my seat reservations, how can I pay the fee for my pet? Can I do it at each station directly?Best!Alex
Hello,We allready made a reservations boatpanoramaexpress (boat and gotthardtrain) direction Lucerne to Lugano and seatservation for 2 adults 29-07-2023. How do we add this yourney in the interrailapp? Do we have to do t his manually? The journey does not exist in the interrailplanner.
So trying to be chilled about all this but the day before we depart I still can’t add in some trains that I know are running and have reservations on but can’t add them into the app. 22:17 on 30/7/23 from Cologne to Munich - exists on Nighjet site and bahn.de I have a reservation.21:27 on 4/8/23 from Vienna to Venice - exists on Nighjet site and bahn.de, I have a reservation.The sleeper trains were fine in the app last year and actually our 3rd sleeper has been on there for months, do I just add it manually and get back to the packing?Cheers
I am travelling from Uk to Europe on 1st Sept and returning on 3rd October.I will use the outbound and inbound days on this trip.I may have days I have not used ,the pass that is valid till 30th October. Could I use 2 spare days to travel from Manchester to Aberdeen in mid October and for the return journey also before 30th October
Hi all, I am trying to activate my pass and I´m at step 3 where I have to type in my passport number. However, the app only provides me with a numerical keyboard. My German passport number only has 1 number in it though, the rest are letters. How can I activate my pass now? Interrail is a bit ignorant, being a European project, not taking into account different passport numbers in the indivual countries.
I travel with friends and we are in Italy, we arrived today and try to catch a train, but we didn’t manage to catch it. But while we were at the airport we activated our passes with today’s date and now we have a minus one travel day and are without any train. Is it possible to get our travel day back?
Hello,I am planning on buying unlimited Global pass for 3 mths for me my 14 and 9 yrs old children.How do I activate it for all and make reservations? Are there 3 separated accounts? Do I have to register for everyone every trip we make even if pass is unlimited in trips?I am polish but live in Luxembourg (I do not have lux ID but polish passport so as my kids) which one will be our place of residence? We are starting with Scandinavia- are the ferries from Copenhagen to Oslo and Stockholm to Helsinki and Helsinki to Tallin included in the pass?Tha app is not always showing all and I am confused.Is it better to have maybe paper pass than the app?Regards Renata
Bonjour Interail,j’ai essayé d’acheter 2 pass continu Interail , pour 2 adultes, en seconde classe, pour 2 mois dans le cadre de votre offre anniversaire à 50% soit 732€ aujourd’hui 10/05/2022 à 22h06 (heure de Paris)Votre site est en panne.Pouvez-vous me faire profiter de votre offre ?je respecte les conditions de votre offre. merci pour votre retour, Remi Dauchy,
Hii! I was wondering if i can ask a question, i want to buy an interrail card for 7 days and leave on the 21 of march, is the card then available till the 21 of april?And also if i leave at 12 in the afternoon and i arrive at 8 the next day with a switch in trains, does it count as 2 seperate travel days?Thanks in advance!
I am planning to travel through Europe this summer. I read that the mobile app does not get updated/synchronized as often so I resorted to using only the website instead.Now, while planning I am trying to find a way to add all my different trips to a list or something comparable on the website. Is there a way to do this, and if so, how do I do this?It will help me a lot with keeping track of all the reservations and bookings I need to do in order to travel comfortably and orderly.
This is the statement on the EuRail site regarding pass exchanges: Refund and exchange requests for Rail Passes without a predefined start date (open date Passes), can be granted if such Passes are returned to us unused, not activated, and no later than six months from the last possible activation date of the Pass. I have sent a question to EuRail, but it’s been 2 weeks without an answer yet. I know they are busy. Does six months from the last possible activation date mean Six months AFTER the last possible activation date OR Six months BEFORE the last possible activation dateDoes anyone know for sure? If six months before I need to make my exchange by Saturday. If six months after I have until October. ‘Thanks so much for any assistance you can provide.
Hi all,I have a question regarding the policies of interrail about the duration of a day of the pass. Since a day of the pass is valid from 00:00 to 23:59 of that day, if i take a train before that the day pass ends but i am arriving after midnight, is this starting another day pass or not?I am going with a concrete example: I Take a train at 23:50 and i arrive at 6:30, is this ticket starting the new day pass?Hope you understoodThanks in advanceAndrea
Hello, first time Europe and rail traveler so pardon my limited knowledge I am continuing to search the website 5 of us traveling from London>Paris >Bern>Milan over the course of 7 days. It appears that the Eurail Global Pass will be the best option. During those days we have some side trips that we’d like to do. For instance. We’d like to travel to Lauterbrunnen, Switzerland for the day. Are the trains that are off the main line included in the cost or will they be extra. Thank you very much.
Hello everyone! Quick question, I hope you can help me. I have won an interrail pass on a social network competition, but lots of month have passed and I don’t think I will be able to use my prize. I didn’t activate it or anything, I just have the code but never used it. Should I consider it lost? Can I get a refund even if I didn’t pay for it? Can I extend it somehow/also by paying? Thank you in advance guys!
Number of journeys per travel day, reservations required and possibility to have 9 passes on one device
Good afternoon guys, I am trying to understand the Eurail Global Pass. (New to Europe). Hope you guys can help.So it would be a family of 11 persons. 3 adults, 2 seniors, 4 youths, 1 child, 1 infant. ( I realized the child and infant are free). Travel Dates 27th December 2022- 14th January (thats the time we have allotted for going to the different cities).Cities we have in mind( bare in mind we will be based in London so at of the week we will return to London): 1st Week: Amsterdam, Brussels & Luxembourg then back to London 2nd Week: Paris, Switzerland & Italy then back to LondonMy questions are:Travel Day; Can we use “one travel day” to Brussels and then lets say Antwerp on the same day as long as its before 11:59pm? Seeing that it is 11 of us, do we have to reserve seats for any of those routes? Is it possible to have all 9 passes on one device?
Hi there I have purchased a interrail global pass for 2 months knowing I can only have 1 inbound and outbound journey. We are planning on going from London to Bruges outbound but on the way back we are getting a flight from Portugal to Edinburgh (due to timing). I was wondering is it possible to use my second inbound journey from Edinburgh back to London or does the journey have to be travelling from out of my home country back into it? Want to make sure this is okay before booking any flights! Thanks for the help!
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